“That info can be captured, archived and leveraged in the context of the discovery process,” Schick says. “Every submission is captured in real-time and is observable in real-time.”
This could be used not only in financial companies but for any companies to monitor incidents of workplace harassment, Schick adds.
IBM has been using its own social software internally as well. The company has
430,000 people with profiles, 40,000 active bloggers and 29,000 communities on
every industry and topic IBM covers, Schick says. “Social gets a lot of
attention within IBM,” Schick says. “The idea of being a social business and
talking with organizations about how to become a social business resonates
across our entire business.”