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Zowe helps IBM Service Management Unite (SMU) deliver
Lorin Ullmann, Lead Z Architect and IBM Master Inventor, email@example.com
Did You know?
IBM Service Management Unite (SMU) now provides users an option to leverage the first z/OS open source project, Zowe. As part of the Linux Foundation’s Open Mainframe Project community, Zowe, is a community of developers, system programmers, architects, operators, and other z/OS users who contribute to and/or make use of the open Zowe framework. Zowe application programming interfaces (APIs) and Zowe user interfaces help SMU users work on mainframe problems faster.
How does SMU help users save time?
IBM® Service Management Unite (SMU) is part of the IBM Service Management Suite for z/OS® which offers a single point of control for systems management functions (see below), such as performance management, scheduling, visibility, control, and automation. It spans hardware and software enterprise resources in an IBM z/OS systems environment for two groups of users: Operations and Subject Matter Experts (SMEs).
Mainframe operations teams are primary users of SMU's consolidated views that require less skill and experience to quickly identify the most important issues, isolate problems to a particular resource, and then use mouse clicks to execute pre-formatted commands or built-in tasks. Mainframe subject matter experts (SMEs), system programmers and administrators also like to use SMU along with their 3270 deep dive tooling that provides large amounts of data and complete access to their resources. The Zowe desktop now provides a mainframe tool bench that can be used by all of your SMU users within your organization. The desktop shown below can be customized to contain SMU, 3270 terminal emulator, editors and any other Zowe applications of interest.
How does Zowe improve the SMU experience?
SMU saves mainframe teams time and requires less skill to work on mainframe problems. To improve the isolation of environmental issues, SMU integrates with Zowe JES Explorer to allow Operators and Developers to view any job content and job output without the need to switch the application or to use a separate terminal emulator while looking at a problem reported by SMU automation or monitoring. Similarly, SMU will use the Zowe's DataSet Explorer to drill-down in context, or directly navigate to the most relevant data-sets while isolating a problem. A user can now seamlessly move from working on performance monitoring view or systems automation resource into the Zowe JES or MVS Explorer.
SMU improves user experience by using Zowe Explorer APIs, delivered by Zowe's extensible z/OS framework with z/OS REST services to transform enterprise tools and DevOps processes to incorporate new technology, languages, and modern workflows. The z/OS REST APIs are made available by the z/OS Management Facility (z/OSMF) to view and submit jobs, work with the JES queue, and manipulate USS or MVS data-sets. Zowe Explorers provide visual representations of these APIs by wrapping them in a Zowe web UI application. Zowe can be optionally installed in your environment with SMU in order to use these new capabilities.