Performance issues are very important in any enterprise system. When hundreds or thousands of partners/applications are connected together, complex interactions, with unforeseen consequences, are common. Frequently, this complexity leads to poor performance and no one knows why.
Unfortunately, understanding IBM Sterling B2B Integrator performance is more of an art than a science. There is little theory that is actually of any use in practice. The best I can do is give rules of thumb gained from hard experience and present examples wherever necessary. IBM Software services may be engaged regularly whenever there is a huge change in the forecasted data volume for conducting capacity planning, and benchmarking.
There is a myth in the industry that any performance issues caused within IBM Sterling B2B Integrator are due to IBM Sterling B2B Integrator itself. Let me explain this myth with an example. When we look at an iceberg, the first thing we see is the top half or the surface of it. We do not see the bottom half or the rest of the iceberg. Like many different type of people, we tend to judge on what we see and hear first before looking deeper and finding out that there are more than what catches the eyes.
Similarly, we see IBM Sterling B2B Integrator which is tip of the iceberg for all performance issues. Beneath it there are hidden layers database, operating system, hardware, network which also take a piece of the pie in the whole B2B ecosystem and contribute to the performance of the system. So, let’s examine some of the causes of IBM Sterling B2B Integrator poor performance and the tools that can help to diagnosis the problems. It is not required to use all the tools to troubleshoot a single problem – the tools can be chosen depending on the symptoms.
Identifying the root cause requires significant research and analysis to ensure that the solution/tuning actually resolves the problem. Any improper solution/tuning will have adverse side effects. IBM Software services may be engaged for discovering the problems early and systematically eliminating the root causes for maintaining a healthy B2B system.
Appendix A: References
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