We recently expanded our SaaS portfolio to include a highly flexible service management solution delivered on the IBM Cloud, Tivoli Live - service manager. This offering leverages the same enterprise-class software that has been hosted at over 1000 customer sites and delivers a comprehensive set of Gold and Pink Elephant Certified ITIL processes. Tivoli Live brings together all these capabilities under a single, yet modular offering that provides users with the flexibility to focus on the capabilities that they need and scale up or down as their business needs change.
The key capabilities include:
- Problem and incident management
- Change and release management
- Configuration management database
- Service catalog
- IT asset management
You can now experience Tivoli Live first hand through our
live demo! Check it out now and let us know what you think. And visit this
site to learn more about Tivoli Live and connect with our experts through our developerWorks forum.
Service Desk Agent Start Center Snapshot
