Running a successful business website without highly dependable hosting is almost impossible. It is very well known that the Netherlands is placed high on the list of countries with the best networks on the planet and that positive environment led to the growth of numerous hosting companies in the area.
Of course, some of them are better than others, and HostSailor is the one that managed to climb to the very top. This hosting provider is the biggest one in the Netherlands, and their success wouldn’t be possible without the fruitful relationship with their customers. This company managed to address every need their clients may have, and the rest of the text will explain how they did it.
Providing a Full-Service Package
The first step toward satisfied customer is to hear what they have to say. HostSailor did this perfectly and became much more than an ordinary web hosting provider. The company offers a variety of services, and those start from simple domain registration and stretch toward SSL certificates. Since the customers demand a lot from their hosting providers, these companies started to increase their range of service, and HostSailor went furthest on this road.
There are plenty of ways to lose your customers in web hosting business. The main reason for failure is the uptime less than 99.9%. In addition, you can be sure that Google will penalize the company that wasn’t able to be up and running all the time. Because of that, it is crucial that every reliable web hosting company can apply updates without going offline. Of course, there are some occasions when going offline is necessary, but that must be done during unsociable hours like they do it at the HostSailor.
A Scalable Hosting Solution
Running a business comes with a lot of unknowns, and web hosting needs can change very quickly as well. While conducting web hosting business, you’ll need to offer different solutions to your existing clients, and switching their packages when needed is a path to success. Of course, changing the package should be free of charge, while not forgetting to avoid any disruptions.
Another reason why HostSailor became one of the biggest providers in the Netherlands is that their solutions are scalable. Once you need to scale up or down, they will do it within hours, without any disruptions.
The Right Support Services
The success of any web hosting provider is also measurable by their availability when something goes wrong. Some companies don’t invest as much as they should in their support teams, and some don’t have any support agents at all.
Fortunately, people at HostSailor did their best to ensure 24/7 support. Their technologically educated and experienced customer support representatives are available at any time and will provide clients with useful tips in order to solve any hosting related issues.
An Affordable Service
In order to sustain an online presence, every business must be able to afford their hosting services. There are plenty of web hosting companies out there, and potential customers will compare prices before choosing the right one.
The best way to attract and keep a lot of clients is to offer them a variety of packages and options. By giving plenty of options for all types of customers, HostSailor managed to build a very wide customer base.
Every company begins its journey as a startup and people at HostSailor know from their own experience that scaling a company without support is nearly impossible. This company started as an open source movement, fully depending on many open source technologies such as Linux, and that’s the reason why they decided to support Centos Web Panel Project. HostSailor is aware that they gained a lot from the online community and are ready to take responsibility and provide a new level of support back to it.
It is very important to understand your customers and offer them a variety of options. Your goal should be a happy customer, and that’s the right way toward winning in business. Listen to your clients and give your best to find out the best web hosting solution for them.