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Using ITCAM for J2EE agent with Tomcat v9 and OpenJDK 11.
Yes, J2EE v7.1.0.0.7 (IF7) will support Tomcat 9, but OpenJDK 11/Oracle JDK 11 is not fully supported. So, even though this may work, its not supported and you will not see all data om some of the panels. For example, the GC panels will not display Allocation heap data. The best option is to use the supported IBM JRE 1.7 or higher. Good luck. Noel Lewis ITCAM / APM / ICAM L2 Support team Subscribe and follow us for all the latest information directly on your social feeds: Check out all our other posts and updates:... [More]
Tags: tomcat noellewis apm agent j2ee yj product-documentation troubleshooting openjdk ibm-blog v9 |
Which z/TPF MQ Client needs to be downloaded for use with the z/TPF agent?
The Installation Guide for the zTPF agent at https://www.ibm.com/support/kn owledgecenter/en/SSB23S_1.1.0. 2019/itmztpf/agent_specificins tallationandconfiguration.html # agent_specificinstallationand configuration provides a link to the MQ Client. But there are multiple links under 'Download MQ clients': IBM MQ clients: v9.1 LTS & CD / v9.0 LTS Redistributable IBM MQ Clients: v9.1 LTS & CD / v9.0 LTS Redistributable Managed File Transfer agents: v9.1 LTS & CD IBM MQ Resource Adapter: v9.1 LTS & CD IBM MQ Java... [More]
Tags: troubleshooting noellewis mq client agent z/tpf suse product-documentation ibm-blog apm |
How to disable the internal datatrimmer in the Managing Server to preserve data.
The ITCAM for Application Diagnostics Managing Server comes built-in with an internal datatrimmer. If you are pulling some Application or Capacity Reports and not seeing data past a certain time, it may be due to the internal datatrimmer that's running. If you want to see the data in your Reports, you should first disable the internal datatrimming process. To do that, please follow these steps: 1) Open up your $MS_HOME/etc/aa1.properties file. Scroll down towards the bottom and look for ENABLE_DATATRIMMER . If this parameter is set to... [More]
Tags: external internal agent ibm-blog enable_datatrimmer noellewis troubleshooting product-documentation apm datatrim.sh datatrimmer |
The Sybase agent shows HART cursors failing and a cs_ctx_alloc() failed error is seen in the instance logs.
The Sybase agent instance will not report into the APM GUI if you see a cs_ctx_alloc() failure in the agent instance logs. It will look something like this: >ESQ0430E (014602) cs_ctx_alloc() failed YEM0100E (014604) koy_init: cs_ctx_alloc() failed YCD0105E (014604) Unable to set context for SYBASE at collector, RC=0 The most common reasons for a cs_ctx_alloc failure include: Memory is insufficient. Localization files are missing. The value of the LANG environment variable does not match an entry in the locales file. To resolve this,... [More]
Tags: esq0430e 014602 troubleshooting agent noellewis sybase apm cs_ctx_alloc() ycd0105e yem0100e failed ibm-blog product-documentation |
How to set the Sybase agent in detailed tracing mode to collect additional debug data.
There may be times when you need to set the Sybase agent in detailed tracing mode to collect additional debug data in the agent instance logs. Here are the steps to do this: 1. Go to $ITM_HOME/misc/koytrac.ctl , and make a backup of the file first. Then open it, and remove the ;; from the beginning of the ";;trace_all" line as shown here: ;;trace_all to trace_all;; Save file. 2. Next, you will need to set the following environment variables to increase the number of lines collected in the collector log and the corresponding count:... [More]
Tags: agent sybase apm tracing product-documentation noellewis detailed debug troubleshooting ibm-blog |
