We published ITCAM for Application Diagnostics 7.1.0.3, or 7.1 fix pack 3.  This is a cumulative fix pack (it contains all previous 7.1 APARs).   Fix pack 3 introduces the following new features for ITCAM for AD: Install the Managing Server (MS) database using partitioned tables on DB2 and Oracle; this feature improves datatrim performance MS performance: Reduce the network traffic between MS components and Data Collectors MS Visualization Engine (VE) performance: Configurable refresh interval; improvements to VE pages Tuning scripts to improve... [More]

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We published a script to monitor the ITCAM for Application Diagnostics Managing Server. The script can be used with ITCAM for AD 7.1 or higher; it has only been tested on Linux.   The package is available for download via the ITCAM for AD wiki at ITCAM for AD Managing Server Monitoring Script If you have comments on these reports, please add comments to the wiki page, or post to the ITCAM forum at http://www.ibm.com/developerworks/forums/forum.jspa?forumID=873

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We published a set of scripts to help you tune the ITCAM for Application Diagnostics Managing Server for production use. These scripts can be used with ITCAM for AD 7.1 or higher; the scripts will also be published as part of ITCAM for AD 7.1 fix pack 3 (or 7.1.0.3).   The package is available for download via the ITCAM for AD wiki at ITCAM for AD Managing Server Tuning Scripts If you have comments on these reports, please add comments to the wiki page, or post to the ITCAM forum at... [More]

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We published a new set of Tivoli Common Reports for the WebSphere agent from ITCAM for AD (and ITCAM for Applications).  A number of predefined reports are included in this package: Application Request Performance DB Connection Pools EJB Performance GC Usage of Application Server JVM Usage of Application Server Request Performance for an Application Servlet-JSP Performance for an Application Threadpools Web Application Performance Application Request Performance for Clusters JVM and GC Usage for Clusters   The prerequisites for this package are... [More]

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The following use case describes how to use ITCAM for Application Diagnostics to determine if  the garbage collection policy in the JVM needs to be adjusted.   A number of similar use cases are available in the User Guide in the ITCAM for Application Diagnostics info center. .   For details of the personas referred to in this use case, see Personas .   Annette, the level 2 operator is monitoring the Tivoli Enterprise Portal. Annette notices a critical symbol on the JVM icon in the Application Server Summary workspace. The flyover for... [More]

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Today's IT environments continue to grow in complexity while the Customer user base demands the ability to execute transactions faster with an expectation of an expanded level of overall service and functionality.  This increase in demand is challenged by the reality of our economy which forces most IT Managers to deliver within ever tightening budget constraints.  Effective Application Performance Management (APM) is the only way to meet the Customer expectations and demands while working within the reality of today's financial constraints.... [More]

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The following wiki post describes when to use ITCAM for Applications versus ITCAM for Application Diagnostics:  When to use ITCAM for Applications versus ITCAM for Application Diagnostics

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The Tivoli Enterprise Portal (TEP) user interface of ITCAM for Application Diagnostics provides an Application Health workspace which displays information about the real-time health status of monitored applications. In this workspace, the Application Status attribute captures the current status of monitored applications, e.g. Running, Stopped, Failed.   The Application Status attribute provides a convenient way to monitor that applications are up and to alert when they are not. It is straightforward to create a Situation in TEP which fires when... [More]

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The following use case describes how to use ITCAM for Application Diagnostics to determine the cause of high response times in your applications.   A number of similar use cases are available in the User Guide in the ITCAM for Application Diagnostics info center .   For details of the personas referred to in this use case, see Personas . Annette, the level 2 operator, receives an e-mail to indicate that the WASHighResponseTime situation has triggered for an application. Annette navigates to the Tivoli Enterprise Portal and notices in the... [More]

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Detlef Wolf, an IBM IT Specialist for Tivoli System Automation, has provided  a set of comprehensive workspaces as a custom navigator view for ITCAM for Application Diagnostics.  These workspaces enable you to monitor WebSphere Application Servers as clusters.   This solution is available via the ITCAM wiki at https://www.ibm.com/developerworks/mydeveloperworks/wikis/home?lang=en#/wiki/Tivoli%20Composite%20Application%20Manager/page/Comprehensive%20Workspaces   If you have comments or questions about the comprehensive workspaces solution,... [More]

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Generally, separate users maintain different software applications. Generally, IBM WebSphere Application Server and IBM Tivoli Composite Application Manager for Web Resources are installed on Unix/Linux platforms with different OS users. Sometimes problems occur, such as configuration, function fault etc. The goal of this topic is to provide step-by-step instructions for a successful installation.  The following blog is tested on SUSE Linux   1.  Groups and Users Suppose the customer has installed WebSphere Application Server with... [More]

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The following use case describes how to use ITCAM for Application Diagnostics to determine if the WebSphere cluster needs to be load balanced.  A number of similar use cases are available in the User Guide in the ITCAM for Application Diagnostics info center.  For details of the personas referred to in this use case, see  Personas.   Use ITCAM for Application Diagnostics to determine if the WebSphere cluster needs to be load balanced   Annette, the level 2 operator, is getting a number of tickets relating to slow response time for an... [More]

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The following use case describes how to use ITCAM for Application Diagnostics to diagnose hanging transactions.  A number of similar use cases are available in the User Guide in the ITCAM for Application Diagnostics info center. For details of the personas referred to in this use case, see Personas.   Diagnose Hanging Transactions   Annette, the level 2 operator, receives an e-mail indicating that a situation triggered in the Tivoli Enterprise Portal. The situation is indicating that response time is slow for an application. In the Tivoli... [More]

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The following use case describes how to use ITCAM for Application Diagnostics to diagnose a memory leak. A number of similar use cases are available in the User Guide in the  ITCAM for Application Diagnostics info center For details of the personas referred to in this use case, see Personas   Diagnose a Memory Leak Users are reporting slow response times for an application. A user contacts the help desk and raises a ticket for slow response time in relation to an application. Annette, the level 2 operator, picks up the ticket. Annette navigates... [More]

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