Please find below a list of tips and useful info regarding Web Response Time (WRT) agent installation, configuration and troubleshooting.     1) Web Response Time (WRT) agent fails to start / does not start on Linux ==========================================================   Example of error message seen: /opt/IBM/ITM/bin #  ./itmcmd agent start t5 Processing. Please wait... Starting ITCAM for Web Response Time ...... [More]

Tags:  hdt15 monitor itcam wrt itcam4tx time transactions response composite blog monitoring web

Worth a repeat!   ITM Nuggets: Mark Leftwich's Full "Nuggets of knowledge" blog reference index (UPDATED WITH ALL NEW BLOGS IN THE SERIES) https://ibm.co/2x4KnPF   IBM Tivoli Monitoring, Version 6.2.3 Information Center is now available https://ibm.co/2y1J2XE   IBM Monitoring 8.1.0 Knowledge Center is available https://ibm.co/2x22lRh   ITM Nuggets: How to extract the full TEMS database schema so you can build your own SQL queries https://ibm.co/2wZmAkO   ITCAM for Transactions ~ How to do stuff ~ Homepage... [More]

Tags:  monitoring apm itcam mon agents itsm

Tivoli Composite Application Manager Oracle Database Extended agent v6.3.1 FP01  is out of support since 2014-April-30. https://www-01.ibm.com/software/support/lifecycleapp/PLCDetail.wss?q45=Y811749L95029P83   Download and install Oracle Database Extended agent 6.3.1 Fix Pack 2: CIL7KML  - IBM Tivoli Composite Application Manager for Applications V7.2.1: Tivoli Composite Application Manager Extended Agent for Oracle Database 6.3.1 Fix Pack 2 eAssembly, Multilingual, Multiplatform      Minimum ITM level: ITM 6.2.2 FP2 ITM 6.2.3 FP1 ITM 6.3... [More]

Tags:  krz eos itcam ibm-blog-l3 rz gksi

IBM® Tivoli® Composite Application Manager for Microsoft® Applications: Version 6.3.1.13 ( 6.3.1-TIV-ITM_MSAPP-FP0013 ) was released and available for download from Passport Advantage.     IBM Tivoli Composite Application Manager for Microsoft Applications V6.3.1.13 Advance Component Software for Multiplatform Multilingual Part Number: CNL8CML The minimum required version of IBM Tivoli Monitoring is V6.2.3, Fix Pack 3     Note: For the most current information about the operating systems that are supported, see the Software product... [More]

Tags:  gksi sql readme ibm-blog-l3 ado itcam fp13 exchange

The status of the services set through the env variable KEX_SKIPSERVICES will not contribute to the server status, but the agent will continue to monitor these services and individual service status will be displayed in Services Detail workspace. Mentioning the steps below in case required. 1.            Stop the Exchange agent on the server, if running. 2.            Right click on “Monitoring Agent for Microsoft Exchange Server”. 3.            Select Advanced, then click on Edit ENV File… 4.            in kexenv file, add KEX_SKIPSERVICES... [More]

Tags:  gksi ibm-blog-l3 itcam kex exchange ex

Here is a summary and compilation of some good DCF technotes that list some questions and answers regarding ISM agent environment.   1) Maximum of 10 OIDs values reported in ITM TEP ISM workspace. ISM SNMP monitor is displaying a maximum of 10 OIDs values in ITM TEP ISM workspace, although more than that have been defined in the SNMP profile OID groups using the ISM configuration. Why? ==> The TEP can only display up to 10 OIDNames for a single OID group. This is working as design. If you need to graph and display in TEP workspaces more... [More]

Tags:  monitoring itcam4tx ism services internet hdt15 itcam4t itcam

If you are currently using Rational Performance Tester (RPT) v8.2 and are encountering an issue with it, you need to know that  RPTv8.2  is out of support, since 30 Apr 2016 , as seen below : https://www-01.ibm.com/software/support/lifecycleapp/PLCDetail.wss?q45=R808546Z89097L96 So I would recommend to upgrade RPT, and use a more recent version of RPT,... [More]

Tags:  migration itcamfortx itcam4tx itcam rpt upgrade tester migrate hdt15 rational performance

IBM Tivoli Composite Application Manager for Transactions ~ How to do stuff ~ By Kevin Baldwin - How to..... Avoid SSL Handshake issues in ISM HTTPS monitoring   "SSL handshake failed" happens because the ISM HTTPS monitor failed to initialize SSL connectivity after establishing a connection to the server.   As a result, you may need to configure the monitor to enable / disable TLS & SSL.   Here are some technotes and other links that contain useful information to help determine why you have SSL handshake issues and how to fix them:... [More]

Tags:  ssl tls1.1 handshake ciphersuite kis ism is tls tls1.2 cipher apm how2 sslv2 itcamft failed how-to itcam smartcloud sslcipersuite ibm-blog openssl sslv3

IBM Tivoli Composite Application Manager for Transactions ~ How to do stuff ~ By Kevin Baldwin - How to..... Generate alerts for RFT subtransactions on RRT / T6 agents   Unlike Rational Performance Tester (RPT) playbacks, it is not possible to define response time thresholds for subtransactions in RFT profiles. This blog describes how you can use situations to raise alerts when thresholds are exceeded at the subtransaction level in RFT playbacks. Alerts raised by the situations will be displayed in the TEP in the Enterprise Situation Event... [More]

Tags:  how2 itcam situation event how-to t6 subtransaction smartcloud rft apm itcamft rrt threshold transactions itm ibm-blog associate alert

Here is the continuation of my ISM log, "Best practices and commonly encountered pitfalls", while using Itcam for transactions and its Internet Service Monitoring ("ISM", ITM product code 'is') agent.   This is part 2 now...   1. I  can't start the ISM Configuration GUI from the ITM TEP client, but the error message reported in a pop-up window is :                                       " Load Failed "                                                            Database locked... [More]

Tags:  itcam-for-transactions ericmon ibm-blog hdt15 itcam4tx itcam4t ism ericmtn itcam itm

IBM Tivoli Composite Application Manager for Transactions ~ How to do stuff ~ By Kevin Baldwin - How to..... Avoid "unsupported function" errors when running RPT Citrix tests on RRT/T6 agents You're most likely to see "unsupported function" errors reported in the TEP as Verification Point Failures. This article explains why these errors happen and the steps you need to take to avoid them. Your initial view of these errors may look something like this: Moving the cursor over the "Violated Value" shows the the full... [More]

Tags:  how2 itcam itcamft smartcloud rrt rpt receiver function transactions t6 ibm-blog citrix unsupported apm how-to client wfcrun32

Here are the most viewed questions from our developerworks community recently Link to DwAnswers (ask a question): https://developer.ibm.com/answers/questions/ask/ Why is ITCAM for Ad 7.1 FP04 configure failing with WAS 85 on z/OS?  https://ibm.co/2t50qti Scripting in APM V8 ends with [error] Could not find window with title https://ibm.co/2slw3l3 Error E CWWKO0801E when installing APM 8.1.3  https://ibm.co/2u2ZZQ6 Why are Synthetic Playback of scripts failing with "Unable to bind to locking port" errors?  ... [More]

Tags:  itcam monitoring apm itm

IBM Tivoli Composite Application Manager for Transactions ~ How to do stuff ~ By Kevin Baldwin - How to..... Run the RRT / T6 agent as a process By default, a Robotic Response Time (RRT) agent installed in a Windows environment is run as a service. However, there are occasions when running the agent as a process is needed. This is most likely to happen when running playbacks that interact with the desktop or running playbacks that rely on access to environment variables that are only available when the agent runs as a process. For example,... [More]

Tags:  itcam transactions ibm-blog t6 citrix service how-to rpt how2 itcamft process apm rft rrt kt6agent smartcloud

How EX agent evaluates Server Status attribute is still same but there was some changes in agent configuration. Before  6.3.1-TIV-ITM_MSAPP-FP0010 was released Exchange service had to be configured in 2nd tab of agent. After applying FP10 agent automatically set mandatory Exchange services based on Exchange server roles installed. My test system had CAS, HUB and mailbox roles installed and based on this below services are automatically set as Services Configured for Servers Status:   These default service cannot be unselected. Below popup is... [More]

Tags:  data ex server status no itm agent ibm-blog-l3 exchange itcam gksi

While attempting to install for example 7.4.0.1-TIV-CAMIS-Windows-IF0013 on Windows system, the setup.exe program launched with an Administrator account fails to upgrade your existing ISM agent v7401, and a popup window is displayed with the following message :   Unable to establish BSS1 Environment, cannot continue .   After aborting this installation, review under <ITM_HOME>/installITM directory the latest modified file.   For example, you should find the following file : " Abort IBM Tivoli Composite Application... [More]

Tags:  composite monitoring tcam rrt application ism hdt15 itm wrt itcam apm

IBM Tivoli Composite Application Manager for Transactions ~ How to do stuff ~ By Kevin Baldwin - How to..... License RFT for use in an ITCAMfT environment As an ITCAMfT Robotic Response Time (RRT/T6) user you can download and install Rational Functional Tester to record and playback RFT scripts for the purpose of availability and performance monitoring. You do not need to purchase and activate RFT licenses using the Installation Manager "Manage Licenses" option as a license is automatically installed when... [More]

Tags:  t6 smartcloud ibm-blog itcam rft rrt itcamft how2 transactions apm licence how-to license

It can be useful to provide the mapping between Rational Performance Tester (RPT) and the scripts it exports.   1. To obtain the version of the RPT Test Execution Engine  (RPT runtime) installed on RPT In RPT Workbench -> Help -> About Rational Performance Tester -> Installation Details -> Plug-ins > search for the entry : IBM Rational /Test Execution Engine /com.ibm.rational.test.lt.kernel .   Example:                                ... [More]

Tags:  performance itcam rational tester rpt runtime itcamfortx monitoring composite hdt15 apm

Using ITCAM for Transactions (for example v7.4.0.1 IF14) Rational Integration Support (RIS) Plug-in with Rational Performance Tester (RPT) v9.0, when attempting to export a RPT test script using File -> Export -> Other  -> ITCAM for Transactions, the "Next"  and "Finish" buttons in the  "Connect to Application Management Console" window appear as ... [More]

Tags:  button management apm itcam rpt application script hdt15 next amc composite console export itcam4tx monitoring

The new ITCAM for J2EE v7.1 IF4 fix has just been released today.  This is a cumulative Interim Fix for the J2EE v7.1.1.0. There are some new features included in this fix including support for the folllowing versions: JBoss EAP 6.1.0, JBoss EAP 6.2.0, JBoss EAP 6.3.0 and JBoss EAP 6.4.0 are now all supported.  JBoss Wildfly 9.0.2 support on mutiple standalone servers, either using the GUI or silent configuration is also supported.  If you are using the silent configuration to configure, you can use the jboss-ALIAS_INSTNAME to configure the... [More]

Tags:  how-to noellewis itcam j2ee flashes