Welcome to the Application Performance Management Blog, where you can read the perspectives from APM experts. This Blog provides insights into the Application Performance Management solution, as well as technical details about specific IBM products.
When you have multiple WAS servers connected to your APM server, you may run into a situation where the Managed System Name (MSN) on your Agent Configuration page is not unique. This is because the MSN consists of a max of 32 characters and is made up of <servername>:<hostname>:KYNS . So, let's take a look at an example here. In the screenshot below, the MSN name looks like this, where the servername is ip-9-30-1-1 , and the hostname is ip-9-30-145-186 . So,... [More]
The possibility of VMWare agent v7.2 to connect a vCenter configured only with TLSv1.2, strictly depends on Java defaults used by the JRE. If the target vCenter is configured to accept only the most recent protocols (TLS v1.1, TLS v1.2) , using the default configuration the agent will not be able to connect. It occurs because of Java default behavior. Java 7 supports various protocols, including TLSv1.2, but the highest TLS version it uses by default is TLS v1.0. Java VM must be started with a specific flag to enable the wanted protocol.... [More]
If you have configured an APM 814 HTTP Agent with Apache 2.2.3, you will see the following error when trying to start httpd- # ./httpd start Starting httpd: httpd: Syntax error on line 1019 of /etc/httpd/conf/httpd.conf: Syntax error on line 5 of /opt/ibm/apm/agent/tmp/khu/khu.etc.httpd.conf.httpd.conf: Cannot load /opt/ibm/apm/agent/lx8266/hu/lib/khuapache22dc_64.so into server:... [More]
APM RESTful APIs IBM Cloud Application Performance Management (APM V8) provides RESTful APIs for accessing Role Based Access Control (RBAC), Resource Group and Threshold Management services. See documentation links in the ' References ' section in this post. Before calling the APM service APIs, an access token is obtained from the OIDC server on the Cloud APM server. This access token is then used to authenticate to the API calls. An example of commands to obtain the access token is included below. Example: Obtaining Access Token using... [More]
What to do if you still have SAP non-Unicode environment which you want to monitor? Why is this a problem? ITCAM monitoring agent for SAP V7.1.1 does not support non-Unicode SAP environment. The SAP basis 7.0 and above releases do not support non-Unicode, therefore SAP monitoring agent does not contain non-Unicode ABAP transports. For example, 7.1.1 install image contains Unicode transports (K711_00098U.ITM & R711_00098U.ITM), but there are no agent transports for the Non-Unicode. Is there a solution? To monitor non-Unicode SAP... [More]
1) WRT does not report any data in TEP under Web Response Time workspace views, like under "Application current status" ==> - Check if you are getting a kfcmserver log file (Windows) or kfcm120 log file (Unix) created. - If kfcmserver (Windows) or kfcm120 (Unix) process is running, but no log is produced, it's generally a sign that the kfcmenv file was edited and some incorrect was written in it. Example : on a Unix WRT agent, kfcmenv file was containing, wrong ly:... [More]
It is sometimes not so straightforward to understand the APM maintenance level corresponding to a WAS Agent and Data Collector version. Here is a list of the WAS agent versions bundled in the most recent APM agents 8.1.x installation images and patches: APM 8.1.2 contains the WAS agent version 07.30.10.0 (DC 188.8.131.52.0) APM 8.1.3 contains the WAS agent version 07.30.11.0 (DC 184.108.40.206.0) APM 8.1.3 IFix06 contains the WAS agent version 07.30.11.6 (DC 220.127.116.11.06) APM 18.104.22.168 contains the WAS agent version 07.30.12.0 (DC... [More]
There are a few points that you may need to address before trying to install MS and one fix post-installation. Assuming following base configuration for MS host: SLES 12 SP2 on x86_64 IBM WebSphere ND 9.0 . 2 IBM DB2 10.1 64bit 1) First of all, you need to obtain the following part number from Passport Advantage website or DVD CN5V9EN ( IBM Tivoli Composite Application for Application Diagnostics V7 . 1.0 . 4 : Managing Server Component , Linux on x86 , English ) 2) DB2 Connector: Make sure a DB2 connector is... [More]
Continuation of ITCAM4Transactions - AMC - Best practices and pitfalls (Part 1) blog : 13) Issue : The "Applications" folder does not appear in TEP portal . Under TEP client GUI -> Navigator -> <T3 node> -> Application Management Console : there is no "Applications" folder. example of good view in TEP Navigator: Sometimes, the above "Applications" folder attribute doesn't show up. Possible solution : a) check first that the t3... [More]
1) WRT does not report in TEP, under the "Transactions" view, an expected Transaction that is defined with some Filters configured in AMC configuration editor settings. Filters defined to report this transaction, under the Filter tab : URLHostName = <host> URLPath = <path> URLFile = <file> Example below: Expected good results as below, where the... [More]
Hi folks, So today we're going to talk about ITMSuper and one way you could use it, and another reason or two why you shouldn't and what's available to replace it. Let's start with ITMSuper and Internet Explorer v10 onwards. It's possible that login window in ITMSuper might not appear when you're using IE10/11 as your browser. The way to get around this is to enable compatibility view. If you press F12, you'll see a whole lot of stuff pop up at the bottom of your screen, that's fine, you can... [More]
Hello again folks, I'm back once more with another quick little blog that I hope might help some of you out there. It's a bit of an odd one, but hopefully it'll mean you don't need to log a PMR with us to get it clarified. Sometimes you might see the message " KDS9141I " in your logs. Okay so far, right? Well, sometimes you'll have an instance where this message will display the wrong HTEMS address. This only seems to happen after the RTEMS has switched from one HUB to another.... [More]
Problem: The standalone data collector has been configured for Liberty in Bluemix (without installing the WebSphere Applications agent). Monitoring data can be displayed on the APM UI for the selected Liberty Runtime instance. However, after Cloud APM server is upgraded to V8.1.4, only request data can show up for the Liberty Runtime instance on the APM UI. Other widgets are empty. Solution: Upgrade the standalone Liberty data collector by completing the following steps: Unconfigure the data collector by rolling back the changes that are... [More]
Here are the most viewed questions from our developerworks community recently Link to DwAnswers (ask a question): https://developer.ibm.com/answers/questions/ask/ Why is ITCAM for Ad 7.1 FP04 configure failing with WAS 85 on z/OS? https://ibm.co/2t50qti Scripting in APM V8 ends with [error] Could not find window with title https://ibm.co/2slw3l3 Error E CWWKO0801E when installing APM 8.1.3 https://ibm.co/2u2ZZQ6 Why are Synthetic Playback of scripts failing with "Unable to bind to locking port" errors? ... [More]
When installing\upgrading an ITCAM for Apps agent or application support, on RHEL 7 you might run into the following error- install.sh failure: KCI0766E could not find arch "" in a JRE version file. Running the following command before running install.sh has proven effective in resolving the error- "setarch $(uname -m) --uname-2.6"