Welcome to the Application Performance Management Blog, where you can read the perspectives from APM experts. This Blog provides insights into the Application Performance Management solution, as well as technical details about specific IBM products.
When trying to install JazzSM Admin UI only while other component like registry, TCR, WAS were already installed before and failed to add or install UI component only. This blog will help you to resolve the issue of JazzSM Admin UI installation failure in installing UI component only within existing component. JazzSM version 188.8.131.52. Installation of Admin UI fails constantly with error: Error during "post-install configure" phase: CRIMA1217E: A problem occurred during the execution of the... [More]
In an environment where the network communications are managed through a boundary firewall, we know we must take in consideration some specific steps to allow agents communicating with TEMS, if this is on the other side of the firewall. There are lot of good technotes around describing the ports that must be opened to have agents properly communicating with TEMS and WPA, and also the ITM installation guide manuals are a good source of information about this matter. Recently I worked on a scenario where an agent was unable to connect TEMS... [More]
View the latest IBM Performance Management questions on our forums and see the answers provided... dwAnswers - Week of Oct 10 th Disabling OIDC will NOT affect the usage of APIs (getting tokens) however all IBM documentation (Knowledge Centre and API Explorer) says that "we will use OIDC to get auth tokens). Please let me know if OIDC is disabled, then how can I get an API token. Answ er: https://ibm.biz/Bdsxge IBM Performance Management forum - Week of Oct 10th Filter Custom agent Data Sets Hi, I created a custom agent that... [More]
Unable to install as non root JazzSM/reporting Services at exiting AppServer and want to connect to the "IBM Cognos Content Store" database already prepared at remote DBs Server. I installed and configured a db2 client at AppServer and configured silent install properly. However, it seems that the installer does not understand a remote database and can not proceed with message: DB2 database instance is not configured on the local computer. Exit Installation Manager, and configure DB2 database instance to use registry services schema... [More]
ITCAM for Oracle Extended Agent version is 6.31.02.02. The ITCAM Oracle Extended Agent is configured on servers with the Default Database Configurations. When you check the Net Service Connection workspace, you see the Net Config Connections as well as the Listeners information. Once you add a database to the Database Connections page on the configuration screen on the ITCAM Agent via the portal, once it is saved and restarted, all the workspaces in the ITCAM Agent (in particular the Net Service Connection workspace) are blank. ... [More]
This blog will explain how to manage the size and number of Java provider logs if an Agent Builder agent has a Java provider. Below are the variables that manage the size and number of logs: JAVA_TRACE_MAX_FILE_SIZE - The maximum size (in Kilobytes) of each log file for the agent Java process. The default value is 5000. JAVA_TRACE_MAX_FILES - The maximum number of log files for the agent Java process. The default value is 4. For example, if the agent has a JAVA provider, use the following options to... [More]
In this blog, I will discuss one possible scenario of when the VMWare VI agent does not show any data in the TEP. The VMware VI agent consists of 2 parts; the Agent, which connects to TEMS, and the collector which connects to the vCenter or ESX server and collects the data. They are writing to two different logs: 1) Agent log: <hostname>_vm_<instance name>_kvmagent_<timestamp>.log 2) Collector log: kvm_data_provider_<instance name>_<count>.log Each time when the agent starts or ends, it also should... [More]
The SAP NetWeaver Java Stack Application Server is a web application server for SAP solutions. This server is the foundation for any SAP software stack and it provides a platform for other NetWeaver components like SAP Enterprise Portal and SAP XI Exchanging Infrastructure as well as Java applications. Therefore, the health and performance of this server is critical for SAP applications. SAP administrators need to monitor this server constantly to ensure that it is always up and running. Any downtime to SAP NetWeaver Java Stack Application... [More]
Hello again! See what our internal staff and customers said were the important issues to view last month for admins Why is IIB monitoring agent from APM 8.1.3 not staying up on AIX? http://ibm.co/2epzcKd ITCAM for AD 7.1 z/OS support for WAS 9.0 http://ibm.co/2epAAfy Does ITCAM for HTTP Agent v7.1 support IHS 8.5.5.x? http://ibm.co/2dcP0yH Blank popup when trying to configure ITCAM for AD agent http://ibm.co/2dhJs10 Why is remote deploy failing MSSQL agent with message "Invalid home path db_home property value"? ... [More]
View the latest IBM Performance Management questions on our forums and see the answers provided... IBM Performance Management forum - Week of Oct 3rd Event Suppression on APM How can we suppress the events on the servers we monitor with APM when we have maintenance on these servers ? Answer: https://ibm.biz/BdsBX7 ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ ___ _ _ _ ___ _ ___ _ _ _ ___ ____ _ Custom Situations in Threshold Manager Hi, I created several custom situations in... [More]
Having problems manually updating OQ agent configurations. Now SQL Agent Trace Configuration Utility (KoqCtlEditUtility.exe) which can edit koqcoll.ctl and koqtrac.ctl files was introduced to users to easily change any settings for troubleshooting purpose. Increasing collector logs: Instead of manually increasing collector logs following steps below: - Enable detailed collector... [More]
Has anyone built custom agents using Agent Builder and subsequently built an APM Dashboard successfully? Can some share their experience on this or perhaps one of the admins can take on to create a guide showing how this is done.
Hi and Welcome to the IBM Monitoring Academy Newsletter October Edition In these monthly newsletters we are aiming to share with you our high value content, recent updates and any information you might have missed. It will all be hosted here with external links within the blog so please have a read. Seminar Video This episode with two of our engineers; Mark Leftwich and Shaun Rodger, is an introductory video to our Newsletters, highlighting this months key topics, and any additional information for you. Direct YouTube Link: ... [More]
In this blog I will give an example of an error when Capacity Planner Reports are failing. Are you receiving the following error in your cogserver.log? An error occurred while performing operation 'sqlPrepareWithOptions' status='-201'. UDA-SQL-0196 The table or view "CFG_VIRTUAL_MACHINE" was not found in the dictionary. UDA-SQL-0196 The table or view "ANL_WORKING_SET_V" was not found in the dictionary. ANL_INVENTORY_V is a database view so it can be found under 'Views' node... [More]
View the latest IBM Performance Management questions on our forums and see the answers provided... dwAnswers - Week of Sep 26th Why is APM 8.1.3 MQ agent not showing in dashboard? We have installed WebSphere MQ agent from APM 8.1.3, which is running. From the logs, the agent seems to be collecting data. Why is this MQ agent not showing up in the dashboard in My Components list? Answer: https://ibm.biz/Bdr78A