As normal, I like to blog about areas of ITM that I cover when working with you, either through PMRs or direct on customer site. Today's series topics is on how to check that the core ITM components have fully started and are operational   Many of you have downtime for maintenance, or perform DR testing and need a way to check that components have fully started after the work item is completed. The below steps will show you how to check the core components logs and verify the component is fully operational... [More]

Tags:  started locations monitoring log tems 6.22 apm shutdown restart startup 6.2 teps portal nuggets server 6.1 hdt15 mark leftich 6.3 6.23 dr

                        No historical collection on TEPS.   A customer reported that they were unable to see details of historical collections previously set up on the TEPS and were unable to see details for new agents added. Although the TEPS is used to configure the details of historical collection the data is stored in the warehouse database not in the TEPS database. So in a case like this the first thing to check is if the TEPs can connect to the warehouse. It is in the... [More]

Tags:  ibm monitoringacademy hdt15 itm snd45jns

This blog will explain how to remotely deploy an agent built by using Agent Builder.   An agent that is built using the Agent Builder application can also be deployed remotely like any other agent. Below is the procedure to do the same: a) Login to the HUB TEMS using: tacmd login -s <TEMS HOST NAME> b) Add the agent bundle to the TEMS depot: tacmd addbundles -t <pc> -i <directory> In the above command <pc> refers to the agent product code. <directory> refers to the full path to the directory which has the... [More]

Tags:  monitoringagent builder itmv6 agent

Let's consider the integration of APM Advanced 8.1.3 with TCR. Reading the documentation, it seems like OIDC is required to be permanently disabled when you integrate APM with TCR and this sounds a little strange because OIDC was enabled by default when APM is installed. Here we give answers to the following questions:     Why is OIDC required to be disabled?     If I disable it for the purpose of SSO for TCR, what other things could potentially be impacted i.e. not available in future (API tokens etc for using... [More]

Tags:  oidc wp apm

Often there are problems with MQ agent showing an unexpected behavior like frequent disconnections/re-connections (online/offline status in TEP) and/or MQ agent instances shown with a wrong format in TEP physical tree (eg only "MQSERIES" navigator item created instead of "MQSERIES - <qmgr_name>" as it should in case only one queue manager is being monitored). Basically the problem is often related to the presence of CTIRA_HOSTNAME in the mq.ini (Unix/Linux) or KMQENV (Windows) file. This variable cannot be used for MQ... [More]

Tags:  itmv6 ctira_hostname wp kmq

Why IBM Performance Management IBM Performance Management is the only application performance management (APM) solution to support the full IBM Middleware stack, monitoring the performance and availability of your applications, such as WebSphere Application Server, MQ, and Integration Bus, to ensure optimal performance and efficient use of resources. IBM APM is available both on Cloud and on premises. It also integrates with some other products, like traditional IBM Tivoli Monitoring, Netcool/OMNIbus, etc., which provides you more flexibility... [More]

If you refer to the System Requirements Link for ITCAM for Messaging 7.3 here , you will see that it only shows support for Linux 7 on IBM z architecture. So is Linux 7 supported on other Linux platforms for ITCAM for Messaging 7.3? The answer is yes, but not at the 7.3 base version. Support for Linux 7 on other platforms is included with FP1 which can be downloaded from Passport Advantage using the following link and using the installation image part number CN6R0EN.... [More]

So you are trying to configure the "Web Service Proxy" for IPM WebSphere Data Power v8.1.3 Agent according to the following doc, www.ibm.com/support/knowledgecenter/SSHLNR_8.1.3/com.ibm.pm.doc/install/datapower_appl_config_tt_transforms_proxy.htm According to the instructions, you are required to utilize the following IPM WebSphere Data Power Agent provided 'xsl' files apm_req.xsl apm_rsp.xsl apm_error.xsl We are running DataPower Gateway version 7.2.0.1 Once you apply the files, the DataPower device REBOOTS.  What is... [More]

Tags:  dp itmv8 ipm apm

Support for the WAS Liberty Profile was included in the DC v7.2 IF13 Fixpack available here. However, if you configure and then attempt to start the WAS Liberty Profile, you might not be able to start the server.  If you get an error message indicating that the am_ibm_14 file/library can't be found, then this can be easily fixed as follows: * first look for your server.env file and make a backup of it, this file is usually in the ${WLP.install.directory}/etc or ${WLP.install.directory}/usr/servers/<serverName> * after you find... [More]

Tags:  was profile am_ibm_14 itcam liberty