Welcome to the Application Performance Management Blog, where you can read the perspectives from APM experts. This Blog provides insights into the Application Performance Management solution, as well as technical details about specific IBM products.
By Amir Hossin & Oneil Richardson Following on from Mark's excellent videos on how to check you have all of the prerequisites in place, we will now focus on the actual installation of the APM on-premise server component, and take you through the steps and options available during installation and show you how to log into the APM GUI for the first time. The following video takes you step by step through a typical installation of the APM server component. Be aware that the actual install can take an hour or... [More]
If you have configured the ITCAM for J2EE WebLogic DC with one WebLogic user and for some reason you find you may need to switch the WebLogic user. There is a script called password_updater that is referenced in the ITCAM docs, however this is an outdated method and should be used. Instead, just use the simple process below- Go to this file, /opt/IBM/ITM/lx8266/yj/j2eedc/188.8.131.52.4/runtime/<weblogic_jvm>/dc.java.p roperties Then change this JMX_USERNAME=<user_1> JMX_PASSWORD=<encrypted_password>... [More]
Hello all, So today we're looking at a slightly puzzling PMR. I had a customer who didn't have a Situation Event Console icon in their TEP client. We tried changing permissions for the users, logging in as different users, trying the desktop client, web client and JWS client, all to no avail. We confirmed that the icons for it existed on the system and all the jars were present but we simply couldn't find this thing anywhere. Frankly finding Carmen... [More]
ITCAM agent for Lotus Domino Availability workspace shows server status 'KGB5032I: Not Responding'. You have confirmed that the Domino server is running and functioning fine, so why is the monitoring agent is displaying wrong status? In this blog entry, we discuss some of the common scenarios for this problem, and steps to resolve those. This problem may be caused by an incorrect setting in agent configuration, or the Domino server may not be reachable.... [More]
TEPS LDAP Kerberos authentication: There has been no testing or verification by IBM involving the integration of this protocol with ITM. So, this is a situation that falls under the category of "...it may work", but has never been attempted by the ITM development, support, or test teams.
While attempting to install for example 184.108.40.206-TIV-CAMIS-Windows-IF0013 on Windows system, the setup.exe program launched with an Administrator account fails to upgrade your existing ISM agent v7401, and a popup window is displayed with the following message : Unable to establish BSS1 Environment, cannot continue . After aborting this installation, review under <ITM_HOME>/installITM directory the latest modified file. For example, you should find the following file : " Abort IBM Tivoli Composite Application... [More]
If you've been using the ITCAM Managing Server to view data from your monitored Data Collectors over few years now, its likely that some of your tables in the octigate database may be heavily used. This can lead to large amounts of table space usage over time. If you want to get back some disk space, you can compress these heavily used tables and free up some disk space. Here are the general steps you will do to achieve this: 1. First login and connect to the octigate database and verify what tables are used up. You... [More]
IBM Tivoli Composite Application Manager for WebSphere Applications 220.127.116.11-TIV-ITCAMAD-IF0001 is now available http://www.ibm.com/support/docview.wss?uid=swg24041705 APARs: PI05433 JPA @ENTITY OBJECTS MUST BE TRACKED ONLY AT LEVEL 2 MONITORING. PI25034 Inflight transaction trap incorrectly firing for Web services PI42603 ITCAM DC UNABLE TO DOWNLOAD THE MS KERNEL CODEBASE USING HTTP PI42952 NULLPOINTEREXCEPTION AT COM.CYANEA.WS6.WASSERVER.GETPERFSUMMARY PI50392 INCLUDE THE DATACOLLECTOR.SECURITY.POLICY IN THE 7.1.X PACKAGE. PI50962... [More]
If you want to view a mix of V6 and V8 monitoring agents that communicate with your APM server, then you can install and use the IBM Hybrid Gateway server. The Hybrid Gateway sits between your TEPS and the APM server, either in the SaaS Cloud or on-Prem. and is used to view a mix of V6 and V8 agents on the same APM UI console Some advantages of using the IBM Hybrid Gateway are: easy to setup and install can be installed on the TEPS if using RHEL6 or RHEL7. However, a separate server is preferred.... [More]
If you are installing and configuring an ITCAM for J2EE WebLogic you might notice some curious behavior. If you already have an -Xloggc variable set, you will see that the configuration of the agent will change it to it's own value, ie -Xloggc=/opt/IBM/ITM/lx8266/yj/j2eedc/18.104.22.168.3/runtime/<server_name> /gc.log Assuming that you had this value pre-set for a reason and you'd rather not use the ITCAM value this might be considered inconvenient. If you are asking if this is going to be fixed, the answer is yes.... [More]
Problem: When using IBM Performance Management V8.1.3, cannot use the provided configuration utility to configure the data collector of WebSphere Application Agent. Solution: Manually configure the data collector by creating two settings files and then manually adding settings in the WebSphere Administrative Console. The runtime directory is created automatically when the data collector is started for the application server instance. Important: The following procedure applies only to IBM Performance Management V8.1.3. You must... [More]
Issues with agents showing correctly in TEPS. Have had a couple of issues lately with correcting how an agent has shown up in the TEPS. The first was an issue where the agent had not connected to the RTEMS with the expected ip address. This was due to the agent having multiple network interfaces, the customer needed to set the KDEB_INTERFACELIST to correct interface. This is explained here: http://www-01.ibm.com/support/docview.wss?uid=swg21610643 However once... [More]
After the update to Oracle Sun JRE 8 build 131 the IBM Tivoli Monitoring (ITM) JavaWebStart (JWS) does not works any longer. Error: Unsigned application requesting unrestricted access to system The following resource with a weak signature algorithm MD5withRSA and is treated as unsigned: http://****:15200/classes/*jar This is independ on the ITM 6.30... [More]