Welcome to the Application Performance Management Blog, where you can read the perspectives from APM experts. This Blog provides insights into the Application Performance Management solution, as well as technical details about specific IBM products.
Here is a list of best practices and commonly encountered pitfalls while using Itcam for transactions and its Application Management Console ("AMC", ITM product code 't3') agent, and its associated Application Management Configuration Editor (AMCe) that you can start from ITM TEP client GUI. I have put in bold below the key words that should help you to find out the subject that you are particularly interested in.... 1. Check that you have installed ONLY ONE AMC agent in your ITM... [More]
Hey all, A quick heads up, and despite the date of my posting this is really not an April Fools joke! This is a followup to a blog my colleague Sandra posted back at the start of February. The current Java certificates included with the IBM Tivoli Monitoring portal client jar files will expire THIS MONTH (April 2016). The technote below provides more details on the process we use to update the TEP support files and what you need to do if you run into an expired certificates issue in your environment - ... [More]
DB2 monitoring agent allows you to monitor columns returned by your own SQLs through the Customized SQL feature. If you are new to this feature, then check the blog entry DB2 Monitoring customized for the DBA to get started. This blog is to show you how to create a workspace for directly viewing result of a customized SQL. Viewing the result set (rows returned by SQL) of Customized SQL in TEP: Once you have defined your custom SQLs (in ITM_HOME/config/kudcussql.properties file), the Customized SQLs workspace lists all... [More]
The "IBM Monitoring Academy Seminars" are a series of LIVE video blogs presented by Mark Leftwich and Shaun Rodger. The series is designed to be slightly less formal and give you the latest monitoring information directly from the hand on experience of our subject matter experts. We work on the products daily, work on site with customers and are always up to speed with the latest information on the products. We are now passing this information on directly to you in a nice easy to digest format.... [More]
With the rise of virtualizing physical hardware, many of you are changing the naming conventions in the process. This has led to a spike in issues relating to how to truly change the hostname, across the whole of the ITM infrastructure. This blog shows you a quick and simple way to change the name that reports into ITM and the names used for all of the CLI in one easy step. How to Change the hostnames: There are a few rules you need to follow to make sure this works seamlessly! RULE 1: You MUST... [More]
Welcome to the IBM Monitoring Academy home! This is your centralised home for all your monitoring needs!! Our aim at the Academy is simple....We want to share our daily hands on product knowledge, directly with you! We encourage you to participate and become part of our social community Have all of the latest information and content delivered straight to your social feeds!! No more searching through web pages looking for the latest information, updates, or technical documentation: Click... [More]
This set of blogs will be short entries about issues seen recently and have been solved. Just generally anything that might be useful. Each blog will be on one subject. Parameters added to the jnlp file after 63. FP03 Customer previous to 6.3 Fp03 had the following lines in the .../cw/tep.jnlp file on the TEPS server. <property name="cnp.navigator.branch.pagesize" value="-1"/> <property name="cnp.navigator.branch.threshold" value="-1"/> This was to stop the popup... [More]
This demo demonstrates how to use the TEDGEN tool to add event classes of a new agent into the event class name list on Tivoli Enterprise Portal, so that they can be used by EIF Slot Customization. This video will show you how to: - install and run TEDGEN utility to create a new MCS XML file - use the new MCS XML file to add new event class into the Event class name list on TEP Direct link to YouTube: https://www.youtube.com/watch?v=L2xBU2l3QMo Check out all our other posts and updates: Academy Blogs: ... [More]
This video is your one stop shop for learning how to set tracing on the Tivoli Enterprise Portal Server (TEPS). This video will show you how to:- - Set traces on the TEPS component - How to increase the size and number of log files - How to check that the trace which has been set is being used by the TEPS Direct link to YouTube: http://ow.ly/G7m8G Be sure to check out the other blogs in the nuggets series: Link to all blogs in the "nuggets" series... [More]
ITM 6.3 Fix Pack 4 has arrived! All the info you need to download now and get the benefits of the new fix pack! Happy downloading!!! LIVE and direct Download links, APAR and packages all listed below! Happy downloading!!! All of the links in the below tables are live. They will take you directly to the download location of the package you require, or the IBM official technote for one of the APARs included in this fix pack (if you wish to know more about the APAR) What Each Package Contains... [More]
It all starts with what you name your situations. If you do not have unique names you could potentially cause greater problems for yourself and your environment. Problem description: When creating the name of a situation the ITM6.3 FP02 manual says: ‘The situation name can contain any UTF-8 characters and can be up to 256 bytes long. The number of characters allowed varies depending on the characters used, because some UTF-8 characters require more than one byte.’ (Page 259) Please note when creating... [More]
After the installation of the 7.1.0-TIV-ITM_DB2-IF0001 and applying the application support for TEPS/TEMS/TEPD an application support mismatch is displaying in the TEP. by clicking the purple icon, you see there application support mismatch: the kincinfo/cinfo shows, that the application support is correct installed: UD TEMS App Support/Monitoring Server for DB2 Support WICMS 07.10.00.01 201401170158 20130625 120 UD TEPS App... [More]
Updates for the Java webstart client crash issues. ( Please refer my previous blogs - Java 6u65 and Java 7u45 ) The failure is caused by new security enforcement of JRE runtime parameters in Java Webstart deployed applications jnlp files. This security change was introduced with Oracle JRE 6u65 and JRE 7u45. The APAR IV51394 is opened to resolve this problem and provisional fixes for the following releases will be tentatively available on Friday, Nov 15th: 6.3.0-TIV-ITM-FP0001, 6.3.0-TIV-ITM-FP0002 6.2.3-TIV-ITM-FP0001,... [More]
Oracle added same security updates in Java 1.7u45 that I mentioned in my previous blog into Oracle Java 1.6u65. As a result, Java webstart client will fail to start with Oracle Java 1.6u65. The only work around at this point is to use Oracle Java 1.6 u51 or less.The customer can also use the TEP browser client as an alternative. We opened an APAR IV51394 to resolve this issue but we don't have ETA yet. We'll update the progress when we have a solid plan.
As of Oracle Java 1.7.0u45 the TEP java webstart client failed to start. The following link talks about the new enforcement of Java runtime parameters in jnlp files. https://bugs.openjdk.java.net/browse/JDK-8023821?focusedCommentId=13377692&page=com.atlassian.jira.plugin.system.issuetabpanels%3acomment-tabpanel#comment-13377692 The only work around at this point is to use Oracle Java 1.7.0u40 or less.The customer can also use the TEP browser client as an alternative. We opened an APAR IV51394 to resolve this issue but we... [More]