Welcome to the Application Performance Management Blog, where you can read the perspectives from APM experts. This Blog provides insights into the Application Performance Management solution, as well as technical details about specific IBM products.
ITCAM for Transactions, with ISM agent, was installed and running on Linux system with ITM 6.3 fp6. Then ITM 6.3 fp7 was installed and ITM framework for the 32bit architecture was upgraded as well to 6.3 fp7. Now ISM agent doesn't start, or start is incomplete and agent node never appears as online in TEP. Symptoms : 1) agent doesn't start. Using command : 'itmcmd agent start is' fails with Starting ITCAM for Transactions: Internet Service Monitoring ... *** Error in... [More]
Here is a list of best practices and commonly encountered pitfalls while using Itcam for transactions and its Application Management Console ("AMC", ITM product code 't3') agent, and its associated Application Management Configuration Editor (AMCe) that you can start from ITM TEP client GUI. I have put in bold below the key words that should help you to find out the subject that you are particularly interested in.... 1. Check that you have installed ONLY ONE AMC agent in your ITM... [More]
Many users have suffered of this problem in the last 12 months. One reason seems to be directly related to an unspecified packaging incompatibility between GA release (7.1) and FP3 IFIX007. Conclusion : It is not a good idea to patch the ITCAM Managing Server v7.1 GA (the one originally released in 2009) directly with FP3 IFIX007. A better approach is to regularly apply each fixpack, one by one, as soon as it is available. A new Technote has been recently published on this topic: http://www-01.ibm.com/support/docview.wss?uid=swg21686414
After upgrading or installing ISM, the KIS Agent should start the ISM bridge and monitors. These processes could fail to start due to issues with the KIS agent configuration or TEMS application support installation. The following guide shows how you can troubleshoot and ensure that the ISM agent, bridge and monitors start properly. Ensuring the ISM agent, bridge and monitors start