TUC Webcast Tomorrow: Achieving Actionable Insights and Increasing Service Management Performance with IT Operations Analytics
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The webcast will be held on December 5th, 2013 at 11:00 AM, ET US
The state of the art in managing IT has left us increasingly rich in data. Every business contains a complex IT system of servers, networks & applications that produce vast & expanding amounts of IT Operations Data. We monitor physical and virtual infrastructures. We monitor middleware, applications and end user responses. However, there is far more data than anyone can manually interrogate. Luckily, analytics gives us the tools to leverage this sea of "IT Operations Big Data" to improve the way we manage it and gain business insight from it. Sophisticated analytics can provide more and deeper insights, operating only on the data already created as part of operations management in on-premise or cloud data centers. IT Operations Analytics help solve the biggest pain points in service management: predicting and avoiding problems, quickly isolating their root causes, and optimizing workloads across virtualized systems. In this webcast, you will learn how IBM IT Operations Analytics solutions can help you:
Analytics Team Lead – Product Management
IBM Cloud & Smarter Infrastructure
Steve is responsible for the overall analytics portfolio of capabilities within Cloud & Smarter Infrastructure, specifically in improving operational service availability and performance management.
Steve came to IBM with the acquisition of Cognos, where he focused on delivering business intelligence and predictive analytics technology solutions for real-time operational use-cases. Prior to Cognos Steve championed the delivery of various software offerings at Tibco Software and Thompson Reuters.
Steve lives in the San Francisco Bay Area, and obtained a BS in Electrical Engineering at the University of Waterloo, Canada.