Service Level Agreements in the Cloud. Who Cares?
DRussell4881 12000070EV Visits (5308)
Wired.com/cloudline has just posted an interesting article, by Dr. Angel L. Diaz from IBM, on the importance of a Service Level Agreements (SLA) for your Cloud Services (htt
The article talks about some of the pitfalls of not having a SLA and potential considerations you need to take into account to minimize the risks of adopting cloud as an extension of your IT shop.
It should also be noted that the Cloud Standards Customer Council (htt
Add your voice and your requirements to the SLA Cookbook activities by joining the Cloud Standards Customer Council (htt