Passport Advantage - The Keys to Navigating
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As an IBM Support Team, we see a lot of questions raised by clients trying to locate their software for download on Passport Advantage.
I will give a few examples of ways to find the elusive catalog number:
1) Check the products KnowledgeCenter - for example, here is ITCAM for Applications
Each agent is listed along with it's catalog number.
2) Use full words in your search. For example: "ibm tivoli monitoring" or "ibm tivoli composite" or "ibm websphere mq"
3) Ensure you are looking for a full image and not a fixpack which can be downloaded from FixCentral
4) Open a PMR and your IBM Support Team will be happy to help