Thanks for stopping by this developerWorks blog.
I'd like to introduce myself. I'm Donna Martin and I work in Level 2 Support for the ITCAM product set. My specialties include ITCAM for Application Diagnostics, ITCAM for WebSphere, ITCAM for Web Resources, and ITCAM for J2EE on UNIX, Linux, Windows, and z/OS.
I've worked for IBM as a Developer, as a Services Engineer, and now, for the last 8 years, I've been in the Support organization, working with ITCAM. I'll be blogging items of interest in the areas of my specialties. Please let me know if you have specific questions and I'll do my best to answer them.