How to disable the internal datatrimmer in the Managing Server to preserve data.
NoelLewis 060001F069 Visits (790)
The ITCAM for Application Diagnostics Managing Server comes built-in with an internal datatrimmer. If you are pulling some Application or Capacity Reports and not seeing data past a certain time, it may be due to the internal datatrimmer that's running. If you want to see the data in your Reports, you should first disable the internal datatrimming process. To do that, please follow these steps:
1) Open up your $MS_
Scroll down towards the bottom and look for ENAB
2) Do the same for $MS_
3) Now you will simply restart your Archive Agents (both AA1 and AA2). If this is a production system, you may want to reschedule this
Wait for about 30 seconds for all processes to stop, then start them one by one.
Wait for about 2 to 3 minutes for all your DC's to reconnect again, then check status.
The internal datatrimmer is now disabled. You will need to wait 24 to 48 hours for some data to get generated back into the database. Then run your Report and see if you are getting data now.
(Note: Since you have now disabled internal triming, your octigate database could fill up. So, you should set up your exte
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