Given an ITM environment 6.30.02.000 and Tivoli Common Reporting 18.104.22.168 and ITM for Virtual Environments V7.2 Agent for VMware VI FP1.
Running the JazzSM Dashborad for 'VMware ESX Server error' you can receive all infos e.g. Server, 'Top 5 Servers by % CPU Used' + Top 5 Servers by % Memory Used.
After updating the VMware VI agent 7.2 agent to FP2 and applying the application support for TEMS/TEPS/TEP, you will get an error in the Dashbord like:
An unexpected error occured. The error message is as follows: 'KFWITM651E Collection not found for Topology.server'. ATKRST100E
07:57 PM ATKRST100E An unexpected error occured. The error message is as follows: 'KFWITM651E Collection not found for Topology.server'.
The error will appear only after an update from FP1 to FP2 of the VMware VI agent.
A fresh installation of the VMware VI agent 7.2. FP2 is working.
How can this error be solved?
- on the TEPS please search for the kvmewas.properties
on Windows c:\IBM\ITM\CNPS\kvmewas.properties
on UNIX /opt/IBM/ITM/<interpreter>/cq/bin/kvmewas.properties
- check if the kvmewas.properties shows:
Version = 07200000
- when the version as above is shown please change it to:
Version = 07202000
- reconfigure the TEPS and reload the Dashboard, now the Dashboard for VMware ESX Server should work again.