Agent Migration the Easy Way
MikeStevens 110000J5JS Visits (11059)
If you have ever needed to move an agent from one Hub TEMS environment to another, you'll know that reconfiguring the agent to connect to a different TEMS is the easy part. Before that agent will begin to monitor the resources it was previously monitoring, all the Situations, Groups, Overrides, Calendars, EIF slot customisations, Managed System Lists, (MSLs), Long Names and distributions must be replicated on the new Hub. If the agent has subnodes, the monitoring objects associated with its subnodes must be moved, too. This is a complex and time consuming task and a daunting one if you need to move thousands of agents.
The agent migration utility does all the hard discovery work for you and then replicates all the associated objects on the new hub so that the migrated agents will be fully operational as soon as they connect to their new TEMS.
Download the utility here.