IBM Support

Sending email from a z/OS agent

Technical Blog Post


Abstract

Sending email from a z/OS agent

Body

image

Sending email from a z/OS agent

Just a quick short note this time.

Have a couple of reports of having issues sending an email from a situation that is true on a z/OS agent.

In these cases a Take Action had been set to run when the situation became true, however the email facility is not available on the agent machine.
If the command is set to run on the TEMS, this will be the TEMS that the agent is connected to.
So it will work if the agent is connected to a machine (windows, unix, linux) that has an email facility but if it is connected to a z/OS RTEMS the command will fail.

To allow the Take Action to instead run on the HUB, a policy needs to be written to run when the situation becomes true.

These can be seen in the Work Flow Editor on the TEPS GUI.

There is a send an email option in Extension tab or the Take Action can be used the same way as on the situation.

If you need more details on creating polices see the TEPS Users guide:

https://www.ibm.com/support/knowledgecenter/SSTFXA_6.3.0/com.ibm.itm.doc_6.3/adminuse/policy_intro_tep.htm

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"","label":""},"Component":"","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}},{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

UID

ibm11083261