I was attempting to install the APMUI 7.7.x. The customer had previously tried  
to install the APMUI and left the system in a bit of disarray. I am      
using new directories but I am getting an error from the Installation    
Manager.                                                                 
                                                                         
The error message is "CRIMA1014W The location for the shared resources   
directory cannot be modified: old /opt/bpm/apmui7cm1/..                  
/im/eclipsecache; new /opt/bpm/IBM/IMShared                           
"                                                                        
                                                                         
The directory "/opt/bpm/apmui7cm1" no longer exists. I believe that is   
what the customer tried to use. I am trying to use                       
"/opt/bpm/IBM/IMShared".    

The first thing I discovered was the IBM Installation Manager has        
command line command called "imcl". I did a "find" on it to discover     
where IM was installed.                                                  
                                                                         
dbbpmadmin@xxxxxxx:~> find . -name imcl                                 
./im/eclipse/tools/imcl                                                  
                                                                         
After that I listed the installed packages and saw apmui.                
                                                                         
dbbpmadmin@xxxxxxxx:~> ./im/eclipse/tools/imcl listInstalledPackages     
com.ibm.cic.agent_1.7.0.20130828_2012                                    
com.ibm.tivoli.apmui.offering_7.7.0.0_201312080300                       
com.ibm.bpm.PS.v85_8.5.5000.20140604_1130                                
com.ibm.websphere.ND.v85_8.5.5002.20140408_1947                          
com.ibm.websphere.IHS.v85_8.5.5008.20151112_0939                         
8.5.0.0-WS-WASJavaSDK-LinuxX64-IFPI61188_8.5.0.20160426_1251             
com.ibm.websphere.PLG.v85_8.5.5008.20151112_0939                         
com.ibm.bpm.PS.v85_8.5.5000.20140604_1130                                
com.ibm.websphere.ND.v85_8.5.5002.20140408_1947                          
                                                                         
I uninstalled the apmui package.                                         
                                                                         
dbbpmadmin@xxxxxx:~> ./im/eclipse/tools/imcl uninstall com.ibm.tivoli.
apmui.offering_7.7.0.0_201312080300                                      
CRIMA1077E ERROR: The following errors were generated while              
uninstalling.                                                            
  CRIMA1077E ERROR:   File /export/gcs1/bpm/apmui7cm1/bin/server not     
found.                                                                   
  Explanation: Installation Manager cannot locate the file that is       
required for the installation.An issue has occurred with the package     
that cannot be resolved by Installation Manager.                         
  User Action: Identify the package that has the issue. Contact IBM      
Support.                                                                 
  CRIMA1077E ERROR:   File /export/gcs1/bpm/apmui7cm1/bin/server not     
found.                                                                   
  Explanation: Installation Manager cannot locate the file that is       
required for the installation.An issue has occurred with the package     
that cannot be resolved by Installation Manager.                         
  User Action: Identify the package that has the issue. Contact IBM      
Support.                                                                 
  CRIMA1077E ERROR:   File /export/gcs1/bpm/apmui7cm1/tools/pdcollector.
sh not found.                                                            
  Explanation: Installation Manager cannot locate the file that is       
required for the installation.An issue has occurred with the package     
that cannot be resolved by Installation Manager.                         
  User Action: Identify the package that has the issue. Contact IBM      
Support.                                                                 
  CRIMA1077E ERROR:   File                                               
/export/gcs1/bpm/apmui7cm1/SCR/XMLtoolkit/_uninst/uninstall not found.   
  Explanation: Installation Manager cannot locate the file that is       
required for the installation.An issue has occurred with the package     
that cannot be resolved by Installation Manager.                         
  User Action: Identify the package that has the issue. Contact IBM      
Support.                                                                 
  CRIMA1077E ERROR:   File /export/gcs1/bpm/apmui7cm1/bin/server not     
found.                                                                   
  Explanation: Installation Manager cannot locate the file that is       
required for the installation.An issue has occurred with the package     
that cannot be resolved by Installation Manager.                         
  User Action: Identify the package that has the issue. Contact IBM      
Support.                                                                 
                                                                         
Uninstalled com.ibm.tivoli.apmui.offering_7.7.0.0_201312080300 from the  
/opt/bpm/apmui7cm1 directory.                                            
                                                                         
I still got the same error message when I tried to install APMUI but     
then I finally realized that /opt/bpm/apmui7cm1/../im/eclipsecache is    
really  /opt/bpm/im/eclipsecache.                                        
I then changed the line in the install file from:                        
<preference name='com.ibm.cic.common.core.preferences.eclipseCache'      
value='/opt/bpm/IBM/IMShared'/>                                          
to                                                                       
<preference name='com.ibm.cic.common.core.preferences.eclipseCache'      
value='/opt/bpm/im/eclipsecache'/>                                       
and the install worked.                                                  
                                                                         
 /opt/bpm/im/eclipsecache is the cache from the already installed IM     
and you cannot change it. 

Subscribe and follow us for all the latest information directly on your social feeds: