ITM: Debugging the Situation Update Forwarder (SUF) - Part 2: Netcool Logic
carinb 100000JKNU Visits (7235)
This is Part 2 in a series of SUF (Situation Update Forwarder) debugging posts.
Debugging the SUF means breaking down the components that allow for events to be sent back to ITM.
The major area of event handling include
- NetCool Event Management to handle the ITM event and writes the event out to a cache file.
- Persistence Directory Cache File to hand the event to the SUF listening process
- SUF process to read the cache file
- SOAP calls to send the event to the ITM SOAP client
- ITM event matching to match the receiving event to the original sent event.
In this update, we will be going over the Netcool Event Management portion of the SUF (Situation Update Forwarder).
When you installed the SUF code, you will have installed this on the Netcool server.
For the purposes of this tutorial, we will assume you have EIF forwarding working and ITM events flowing to the EIF receiver on the Netcool server.
Check the tivoli_eif.log in the Netcool 'logs' directory to confirm you have events being received successfully.
The received event will look like the following example in the tivoli_eif.log: