ITM Agent Insights: Removing a failed install of the ITM i5/OS agent
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This blog will show you how to handle a failed attempt at installing the ITM i5/OS agent.
Sometimes you may have an issue when you try to install the i5/OS Agent and the install fails. You issued the RSTLICPGM command to install the ITM i5/OS agent but it failed. Then you tried to issue the DLTLICPGM 5724C04 command to uninstall the agent but it also failed. The RSTLICPGM/DLTLICPGM 5724C04 commands fail to finish correctly and leave the agent in an unknown state.
If the ITM i5/OS Agent DLTLICPGM 5724C04 command fails, then you need to remove the various parts of the agent that have been installed. You will need to do this cleanup by hand. Do the following in order to delete the ITM i5/OS agent:
Once this cleanup has been done you should be able to install the i5 Agent. Retry the RSTLICPGM commands specified in the User's Guide.
Additional ITM Agent Insights series of IBM Tivoli Monitoring Agent blogs are indexed under ITM
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