Welcome to the Application Performance Management Blog, where you can read the perspectives from APM experts. This Blog provides insights into the Application Performance Management solution, as well as technical details about specific IBM products.
So how can one collect Application Performance Management (APM v8) on-premise server logs ?
Almost always IBM Support want your APM 8.x server logs to help diagnose issues. There is a collectLogs.sh script in the Performance Management server at the following default location:
Which can be used specifically to gather the server logs and supporting components when executed.
The collectLogs script captures all installed server component logs and generates a single compressed file with server hostname and timestamp saved in /tmp folder. The logs are comprehensive and will include server information such as CPU, Disk, Memory configuration and software packages installed. Also component logs such as MongoDB, DB2, Kafka, server console backend messages, APM UI logs, and many more.
The compressed log file can then be sent to IBM support.
An example of collecting logs from an APM 8.1.3 server is show in this short video below
You can refer to the documentation here for a breakdown on the exact files that are captured by the