IBM Performance Management on Cloud agent connectivity
deirdrel 270002GX9M Visits (10451)
When setting up your on Cloud environment, you install agents on the local systems that you want to monitor. Agents communicate with the IBM Performance Management on Cloud server. If your browser or agents cannot connect to the cloud server, you might need to configure your agents to communicate through a forward proxy.
To test your agent connectivity, ensure that your firewall rules allow return traffic from specific IP addresses and port 443. IP addresses are specific to each data center. For more information, see Clou
The following example uses IP addresses for the Dallas data center:
To test your agent connectivity in North America, point your browser to each of the following Dallas SoftLayer data center IP addresses by using HTTPS:
-126.96.36.199 for downloading agent packages. To test connectivity, point your browser to 188.8.131.52. If you have connectivity, you are prompted to validate the certificate. When you accept the certificate, a forbidden error is displayed.
You can also test your agent connectivity by running the openssl command. For more information, see Conf