Helping us help you - KFWITM393E when logging onto TEP with LDAP
ShaunR 2700005SW1 Visits (8774)
Got another one for you all. Again, it's not something we see a massive amount of PMR traffic about but I think it bears keeping in mind if you're looking to set up ITM with LDAP. We're going to look atone reason w why your users might get error "KFWITM393E User ID or password is invalid" when they try to log in to ITM.
In this specific instance we want to be looking at your TEPS (cq/kfwservices) logs for these messsages -
These messages tell us that you're trying to use LDAP referrals in your configuration and I'm sorry to say that this is unsupported by ITM. All information must be contained in a single repository for LDAP to work correctly. You can see a bit more about this here -
Subscribe and follow us for all the latest information directly on your social feeds: