Bringing SaaS to IBM Alert Notification
DevAmbasna 270005CR84 Comments (2) Visits (7052)
We are excited to announce new capabilities along with the IBM Alert Notification SaaS offering that was first announced earlier this year.
What’s the big deal, you may ask? Alert Notification is an easy-to-use notification service that meets the increasing demand for agility and efficient collaboration among IT operations and DevOps team members who use multiple monitoring and management tools. IT staffs receive instant notification alerts for any issues in the IT operations environment, optimizing your business performance, increasing customer satisfaction and protecting revenue.
Since Alert Notification is provided as a service, management and installation of the required infrastructure is handled by IBM, reducing your time-to-value and offering low-maintenance ownership.
IBM Alert Notification was built from the ground up to help IT ops and DevOps teams who want to communicate effectively and efficiently to solve problems faster before they impact businesses and their customers.
IBM Alert Notification allows IT ops and DevOps teams to save time and money by sending actionable alerts to the appropriate people or groups at the appropriate time using methods including email, SMS, voice, mobile apps or Slack (new!)
No more missed communications about an IT event that needs immediate attention. And in the event that the alert notification is not acknowledged within the organization’s specified time period, the notification is escalated.
With Alert Notification, you will:
The new Scheduling feature makes Alert Notification even easier to use and takes into account the need for organizations to set up on-duty and on-call shifts. The process of scheduling is considered to be one of the most time-consuming tasks that prevent users from utilizing a notification tool. When designing the new scheduling feature, we collected input from all types of users to ensure that the experience was intuitive and required minimal steps to utilize. Users have the ability to customize or use out-of-the-box templates.
Users can manually create shifts or they can use built -shift patterns to get their scheduling done faster. The new scheduling software is even smart enough to schedule users or groups by itself for weeks in advance.
With the new scheduling feature you can be assured that you will have around-the clock-coverage and can be alerted to any gaps in coverage.
And for users who want to be reminded when they are on duty or on call, IBM Alert Notification can do that for you too!
Explore countless benefits and take a look at the new capabilities of IBM Alert Notification on IBM Marketplace. We encourage you to see how easy IBM Alert Notification is to use with a 60-day trial.
To see an introduction to Scheduling, working hours and notification preferences, see here.
Links to other useful Scheduling related videos: