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IBM Performance Management forum - Week of Nov 28th
Jboss agent Windows
How is with APM agent for Jboss on Windows platform?
APM WAS agent not connecting, SSL error
I'm asking this on behalf of a customer. She is running the WAS agent on Windows 2003. We have run the agent connection test and get the expected response - i.e accessed this url : https://220.127.116.11:443 and receive the expected "Forbidden" message. However, the agent can't access the backend server - these message are in the logs :
1161101112039015KRASF029 Subscription server https://16a9df9078054512a98c6cc3a6d6ae33.agents.na.apm.ibmserviceengage.com/ccm/asf/requestconnection unsuccessful. Destination host not found - HTTP status (SSL session negotiation certificate error detected). Subscription
Mon Nov 07 12:38:58 2016 Agent ASF server connection status is CONNECT-FAILED Server URL (https://16a9df9078054512a98c6cc3a6d6ae33.agents.na.apm.ibmserviceengage.com/ccm/asf/request) HTTP status (SSL session negotiation certificate error detected)
Any suggestions on what to do are appreciated, the trial is coming to an end soon.