New education modules are now available in the IBM Education Assistant for the ITCAM for Transactions 7.3 Robotic Response Time Agent.   You can find the new education modules here (corrected link):   http://publib.boulder.ibm.com/infocenter/ieduasst/tivv1r0/index.jsp     Select Tivoli Composite Application Manager for Transactions Select the V7.3 link  Select the Robotic Response Time link.    Titles of the new modules include:   1) Resolving Windows socket exceptions for the T6 agent    2) Resolving thread limits for the T6 RRT agent    3)... [More]

ITCAM for SOA version 7.1.1 Fix Pack 3 adds enhanced integration with WebSphere Service Registry and Repository (WSRR). A series of viewlets is now available in the Tivoli Media Gallery that illustrate how ITCAM for SOA and WSRR interact in defining situations, and in communicating with each other when a situation is triggered, modified, or closed. Using WSRR, you can set up Service Level Definitions (SLD) for individual services within your SOA environment. The SLD in the WSRR governance enablement profile provides a formal specification of... [More]

First look to see if there is an error in the view: Return Codes 202 / 209 errors or 67109066 / 67109073  (these are for remote TEMS).  This means there is an application support issue. You can use ITMSUPER or the Self Monitoring workspaces provided in 622 and above. Return Code 5 implies something was not there like a managed system.  Verify the query distribution.   Return Code 3000/3001 implies historical data is not available yet.  Verify that data has been captured by checking for the binary files.   Return Code 155 means an agent did not... [More]

Tags:  workspace monitoring empty data itm

IBM Tivoli Monitoring, Version 6.2.2 Fix Pack 7 is Now Available!   To read the details and download the fix pack from Fix Central, go here: IBM Tivoli Monitoring 6.2.2 Fix Pack 7 (6.2.2-TIV-ITM-FP0007)   This is a cumulative fix pack for IBM Tivoli Monitoring, Version 6.2.2. This fix pack supersedes all previous IBM Tivoli Monitoring versions, including GA Version 6.2.2 and above. This fix pack can be installed in just one step on top of any level of IBM Tivoli Monitoring version 6.1, 6.2, 6.2.1 or 6.2.2.   The main areas of quality... [More]

Tags:  tivoli monitoring

There are several parts to applying application support and understanding what is happening in each part will help you determine where the issue is and lead to faster resolution. TEMS Situations along with the matching attribute and catalog file(s) reside on the TEMS.  The step of adding the situations to the TEMS and placing the attribute and catalog files in their proper location is known as seeding.  When this step has not been done or has not worked properly the most common visual errors are situations not displaying in the Situation Editor... [More]

Tags:  support monitoring applicaton itm

The ITCAM for Transactions on zSeries White Paper discusses an ITCAM for Transactions 7.3 deployment into the IBM zPET environment (a large scale high performance high-availability production-like zSeries environment).  In this environment ITCAM is monitoing z/OS applications, installed across CICS, IMS and WMQ, while utilizing a zLinux LPAR to support the ITM and ITCAM infrastructure. This deployment had three goals: firstly to facilitate integration testing for ITCAM for Transactions in a complex high performance environment, secondly to... [More]

Tags:  zos itcam-for-transactions zpet