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Model, manage and automate repeatable business decisions across your enterprise with intelligence
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Aerial view of the maritime research vessel Mayflower Autonomous Ship sailing across the sea
Navigate business challenges with AI-infused decision management

Decisions are at the heart of your business. To stay competitive and meet ever-rising customer expectations in today’s fast-moving digital world, businesses need to make better decisions faster. Advanced analytics combined with business rules can help turn insights into practical, personalized and immediate customer actions that generate measurable business results. IBM offers an integrated suite that enables businesses to easily manage the entire lifecycle of decisions.

With IBM decision management solutions, you can:

  • Create and manage business logic independently from applications and processes.
  • Make decisions with precision, targeting each customer interaction intelligently.
  • Give businesses the agility and speed to meet changing demands.

IBM is named a leader in The Forrester Wave™: AI Decisioning Platforms, Q2 2023
Infuse intelligence into operational decisions When you combine prescriptive business rules with predictive modeling, you can use machine learning to automate repeatable decisions and gain a competitive advantage. Empower business users

Use business rules software to intuitively model, author and validate decisions in a low-code environment.

Make better decisions

Combine AI with predictive analytics to improve your decision-making process.

Optimize customer experiences

Use advanced analytics to adapt to real-time changes and exceed customer expectations.

Decision management solutions Employ comprehensive decision management

Analyze, automate and govern complex business decisions to meet enterprise needs.

Make intuitive, intelligent decisions

Implement low-code decision automation projects without the need for IT professionals. Incorporate ML and business-friendly dashboards.

Enable developers to customize

Build custom, cloud-native applications that automate decisions with DMN-compliant, open source software.

Apply business automation across the enterprise

Analyze workflows, design AI-infused apps with low-code tooling, assign tasks to bots and track performance with an end-to-end automation platform.

Featured case study

On June 4, a crewless robotic boat reached the shores of North America, retracing the original Mayflower’s path. It was able to reach this goal unattended with the help of an onboard “AI captain.” This virtual decision maker, powered by IBM® decision management software, helped ensure safe travels through ever-changing and often dangerous conditions.

Related resources

Listen to the podcast about the Mayflower's automation at sea (28:58)

Read the Mayflower case study
Decision management case studies See how intelligent decision automation drives operational excellence. Building schools faster and easier

Tatweer and Wipro embed business rules in a new UI to simplify the way school building licenses are granted, replacing a complicated, multi-step process with a streamlined, automated solution.

Read the case study
Reducing errors in insurance underwriting

Aon Italy automated and managed business rules around such areas as pricing, enabling it to quickly and flexibly respond to shifts in economic conditions and providing a single source of truth for regulatory audits.

Read the case study
Managing rapidly growing workloads

The PNC Financial Services Group Inc. automated 50 business processes across multiple lines of business (LOBs) at the bank and put more than five million automated business rules in production.

Read the case study (302 KB)
IBM decisions webinars Low-code decisions

Learn how IBM ADS enables business users to execute decision management projects.

Intelligent decisions

Learn how to infuse machine learning predictions to build more effective decisions.

Get started with decision management

Not sure where to begin? Learn how ODM on Cloud provides everything you need to develop, test, and put business rules into production.

What's new in decision management

Discover what’s new for 2023 across IBM decision management.

Decision management resources Operational Decision Management for Dummies

Learn how to automate your operational decisions in context, collaborate on business rules, uncover real-time actionable insights and expedite change requests.

What is decision management?

Learn what decision management is and how it enables organizations to automate their business decisions and processes.

IBM Automation Decision Services

This IBM Automation Decisions Services overview shows how this next-generation intelligent automation service is delivered in the IBM Cloud Pak® for Automation.

What are business rules?

Learn what business rules are, the existing types, their benefits and more.

Business Rules Management Systems 101

Learn what a business rules management system (BRMS) is, about its components, how it works in practice, its benefits and more.

Next step

Not sure where to start? Book a meeting with an expert or try a no-cost one-day automation workshop.

Register for the workshop