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Analyst reports

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The Total Economic Impact of IBM Workplace Support Services with Watson

Conduct a Total Economic Impact study and examine the potential return on investment for your enterprise.

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Forbes Insights: Digital Workplace in the Cognitive Era

Positioning for the future: Intelligent IT for the anytime, anywhere workforce.

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Other resources

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Workplace Support Services

Services that deliver user support promoting self-sufficiency, reduce service calls and boost productivity.

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A New Direction For IT User Support

Enabling an omnichannel experience in the cognitive era.

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Webinar Replay: Reinventing Chatbots

Learn how Watson provides a platform that interfaces with automation to take action, surpassing chatbots.

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