Uses IBM Watson to understand natural language and context, for an engaging user experience that can be embedded in many different form factors.
Is able to initiate conversations at the right time and place, not just in response to individual commands.
Enables you to be in control of the entire customer experience, own the customer data and benefit from insights gained through deeper customer interactions.
The most common billing unit is an Entity ID, it represents a device within the cloud service such as a smart speaker.
Alternatively, access to the digital assistant may be billed by usage. Digital Interactions represent a unique session within the cloud service.