Organizations striving to disrupt the B2C and B2B retail landscape need to move quickly to address market opportunities and delight customers. These five key benefits of IBM Digital Commerce can help you gain market share and differentiate from your competition.
Get the best of both worlds
Have customized, differentiated experiences with SaaS speed and simplicity.
Creating a customized shopping journey can be as simple as integrating the right technology. For online luxury fashion retailer Yoox Net-a-Porter, partnering with Watson empowered them to tailor relevant marketing and promotions and use cognitive search to provide an engaged dialogue with their customers.
A seamlessly integrated order management system boosts efficiencies, reduces costs, scales as the organization grows and enhances the customer brand experience. Learn how 1-800-Flowers is transforming its organization.
When you know your customers well, you can offer outstanding services that nurture life-long loyalty. Learn how Performance Bicycle gained a 360-degree view of interactions across all channels to drive sales.
Retailer Mud Pie created its most successful campaign by combining data reminders with purchase incentives. Utilizing IBM, their “Important Occasion” initiative achieved a 5 percent conversion rate and a 31 percent click through rate.