Frequently asked questions

Get answers to the most commonly asked questions about this product.

Subscription is the newest way to buy SPSS Statistics. It has simpler packaging, easier downloads, easier licensing via IBMID and monthly subscription pricing. New features are added to Subscription first, making it easier to keep software up-to-date and enjoy the latest product features.

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The trial period is for 14 days, beginning from the time you complete registration.

Trials cannot be extended past the 14 day trial period. It begins from the time you complete registration.

The trial includes all add-ons as well as all the features and functionality of SPSS Statistics Subscription.

To renew your term license, please contact an IBM representative. (A term license is a defined period of use for a "numbered" version of SPSS Statistics such as SPSS Statistics Version 25.) You can find contact options in the blue "Talk to an expert" tab on the right hand side of your screen.

You can reactivate a cancelled or lapsed subscription by repurchasing the software using the same IBMID as before.

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To check the status of your subscription, log into MyIBM at myibm.ibm.com. (link below)

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Subscription renews automatically each month by default. You can prevent this by logging into MyIBM at myibm.ibm.com (link below). Find SPSS Statistics Subscription and click on “Manage.” In the "Overview" section under "Plan details" click "Cancel plan" and follow the prompts.

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The cost of Version 25 depends on which edition of the software you want to buy. You can find prices per year by going to the Purchase tab and clicking "Other licensing options" in the pricing table.

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The cost of Subscription varies based on the number of users and which add-ons (if any) you include as part of your purchase. You can find prices per user per month by navigating to the Purchase tab and viewing the pricing table.

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Yes, you can choose a monthly or annual subscription term at the point of purchase.

The SPSS Statistics Subscription can be purchased as a monthly or annual subscription, and is charged at the beginning of the monthly or annual billing period. You will be automatically billed on a periodic basis, according to the terms of your subscription.

Log into your My IBM account. On the Products page, click the "Manage" button next to your SPSS Subscription listing. Next, click the "Cancel plan" link in the Overview page. You will be sent an email with the nearest termination date based on when you purchased.

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If you already have a Base Subscription license, log into your My IBM account, click the "Manage" button next to your SPSS Statistics listing. On the Overview page, find the "Upgrade or change plan" section and click the "Make changes" button. Follow instructions on the next page.

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Subscription can be used offline, but requires a user to authenticate their license at least once every two weeks through A working internet connection. We recommend that you first download and use the free trial Subscription to ensure it is compatible for your situation before making a purchase.

No, the free trial includes all add-on features. If you decide to purchase a base subscription, be sure to check which add-on is appropriate for your needs and include it in your purchase.

Yes, for support with your Subscription, log into your My IBM account, click the "Manage" button next to your SPSS Subscription listing. Then click on “Product Support” on the left side menu to select a support option. We also offer 12 months of technical support for our traditional license.

We have our single-user desktop application license where you can choose between four editions: Base, Standard, Professional and Premium. Please contact us for more information.

Please use the SPSS Statistics support site by following the link below. Download software, open and monitor support tickets, find an authorized IBM partner seller and more.

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SPSS Statistics Subscription is a new offering that does not use license keys. To utilize a license key, you will need to download and install the appropriately numbered software or GradPack software from your place of purchase.

You do not need to re-install as long as you use the same IBMID for both trial and purchase. Subscription will automatically convert from the trial to the purchased version.

Subscription supports macOS X Yosemite version 10.10 (or later), and Windows 7 (or later). Please visit the link below for more details.

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From one to many. It is based on authorized users so it is not recommended for site-wide usage (e.g., thousands of users).

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