Meet employees where they are with personalized advice
Leverage 18 months of historical claims data
Deliver data-driven plan recommendations by leveraging historical employees claims data, requiring minimum input from employees.
Enable employees to have a back-and-forth conversation with Watson to educate and guide them to the best-fit benefit plan for their needs. Employees can chat with Watson about their benefit plans or benefit topics from any device. Employees may also listen to Watson narrate the conversation, or turn off the narration, if preferred.
Educate employees through a glossary of terms
Employees can ask Watson to define over 35 medical and health benefit terms to help them throughout the plan selection process.
Employees can view their best-fit plan through various components, employees can chat with Watson, read their recommended plan through a convenient email summary or a detail health benefits print statement.
We deliver post-enrollment analytics and allow benefits team to understand cost drivers, measure program effectiveness and vendor value.