Contract Summary

The Human Capital and Training Solutions (HCaTS) Program is the result of a partnership between the Office of Personnel Management (OPM) and the General Services Administration (GSA). HCaTS Unrestricted (HCaTS U) is an indefinite delivery/ indefinite-quantity (IDIQ) government-wide vehicle that provides reliable, flexible, fast, and efficient ways to obtain best-value, customized solutions for three Key Service Areas (KSA):

  • Training and Development Services
  •  Human Capital Strategy Services
  •  Organizational Performance Improvement

HCaTS will help agencies accomplish:

  • Global mission requirements through more flexible employment, development, and transformation of human capital;
  • Improved human capital management in accordance with the HCAAF and OPM governing doctrines;
  • Increased effectiveness and efficiency of critical business processes.

Contract Types

HCaTS allows maximum flexibility for contract types at the task order level, including: 

  • Fixed-Price-all types,
  • Cost-reimbursement-all types,
  • Time-and-materials 
  • Labor-Hour, and 
  • Hybrids of any contract types.

Contract Ceiling

The ceiling for Pool 1 is $3.45 Billion and for Pool 2 is $2.3 Billion. 

Ordering Guide: 

HCaTS Ordering Guide Rev- March 2021 


IBM Contract team


GSA HCaTS Contracting Officer


GSA HCaTS Website

IBM Capabilities for HCaTS

IBM is a large, globally integrated enterprise in the business of helping customers solve problems using advanced information technologies. We are a values-based enterprise of individuals who create and apply technology to make the world work better. Our solutions and services span all major industries, including financial services, communications, media, energy and utility, healthcare, government, industrial, and education, among others.

As one of the largest public sector consulting firms, IBM maintains a focus on the federal market that is within the scope of GSA HCaTS.  IBM has the expertise and capacity to meet all US Federal Agency needs in each of the Key Service Areas (KSA) of GSA HCaTS as described below:

KSA 1: Customized Training and Development Services

Includes: Technical and General Skills, Knowledge Training, Leadership and Supervisory Development Training, Career Development, Training Program Management Support

KSA 2:  Customized Human Capital Strategy Services

Includes:  Talent/Performance Management, Workforce and Succession Planning, Diversity and Work–Life Programs, Knowledge/Competency Management, HR Systems Design and Consultation, Branding, Recruitment, Staffing, Communications Strategies, Employee Engagement, Program Implementation Support

KSA 3:  Customized Organizational Performance Improvement:

Includes: Change Management, Strategic Planning and Alignment, Organizational Assessment and Transformation, Business Process Reengineering, Data Analytics, Data-driven Performance Reviews

IBM Offerings

IBM Software

IBM Solutions and Services

IBM SEWP - Current Catalog