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Redefine how your business works with AI

IBM Consulting™ is working with global clients and partners to co-create what’s next in AI. Our diverse, global team of more than 20,000 AI experts can help you quickly and confidently design and scale cutting edge AI solutions and automation across your business. ​

Our AI consulting services bring together our deep industry and domain expertise, along with AI technology and an experience led approach that augments, not replaces, your team, elevating both their skills and the value of their work. ​Additionally, IBM Consulting Advantage, our first of its kind AI-powered services platform, supercharges expertise with purpose-built gen AI assistants, reusable assets and proven methods to deliver solutions at scale and realize faster time to value.

As a leading AI consulting firm, we enhance the impact of AI development and cloud technologies in business transformation by working across our own IBM watsonx technology and an open ecosystem of partners to deliver any AI model, on any cloud, guided by ethics and trust. Global enterprises rely on IBM Consulting™ as a partner for their AI transformation journeys.

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Introducing IBM Consulting Advantage

IBM accelerates client value creation and delivery with accessible, scalable, purpose-built AI tools.

What's new

Is your gen AI strategy generating ROI? Watch the webinar.

IBM and WWF-Germany to build new AI solution to support conservation of Keystone Species

The CEO’s Guide to Generative AI: Risk management

Market recognition

IBM Named a leader HFS Horizons: Generative Enterprise™ Services, 2023

Gain insight on generative AI trends and learn why HFS places IBM as a leader form professional services firms who are creating value with generative AI.

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IBM Consulting is named one of Forbes World Best Management Consulting firms of 2024  

Discover what sets us apart and fuels our continued success.

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Benefits 46% Higher return on employee experience investments when use of AI is formally managed. Read about impact of AI on experience 75% CEOs believe the organizations with the most advanced AI wins. Read why 40%  increase in customer engagement for Camping world and improved overall agent efficiency by 33% through the use of AI. Read the Camping World story
Capabilities Generative AI for transforming organizations

IBM Consulting equips businesses with the power of generative AI, including watsonx, delivering enhanced insights and productivity. With it, our expert team guides clients through every step of their AI transformation journey.

AI governance and responsible AI

IBM Consulting establishes the right guardrails for responsibly building AI throughout enterprises. Prepare your organization for the future with organizational governance frameworks alongside automated AI governance platforms.

AI-powered data transformation

Empower your business with the latest advances in AI, machine learning and automation to support the full data science lifecycle – from prepping and exploring data to building, deploying, managing and monitoring models. IBM Consulting’s Modern Data Accelerators are just one of the methods our consultants use to transform your data environment.

AI-first operations

IBM Consulting designs strategies, scales AI and accelerates time to value with an evidence-driven, scientific approach.

Use cases AI for customer service

Elevate your customer experience to differentiate your organization by intelligently applying AI technology.

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AI for application modernization

Strategize, modernize, build and manage applications more autonomously with the power of AI and hybrid cloud.

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AI for human resources

Optimize your workforce with our AI augmented HR solutions and expertise.

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AI for marketing

Modify your strategy and content based on AI technology that identifies customer behavior, preferences and sales trends.

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AI for finance

Use AI-powered insights for better performance measurement, forecasting and more confident decision making.

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AI for cybersecurity

As a global industry leader, our cybersecurity services use our proprietary AI to both transform your business and manage your risk. 

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How we work
Modern data accelerators

Our consultants use Modern Data Accelerators to enhance our Data Transformation delivery, accelerating time to value through AI, the collective wisdom of IBM, and industry best practices. The tools are ready to deploy on any on-prem, cloud, or hybrid cloud environment, operating in multiple industries, across multiple geographies. Surge your time to value and transform your data environment in a matter of weeks, rather than months.

IBM Consulting Advantage

Leveraging IBM and partner technology, IBM Consulting Advantage is an AI services platform that allows for easy, customized access to proprietary methods, purpose-built AI assets and models and role-based generative AI assistants. Learn how to reimagine your work, with AI.

IBM Garage

Ideate, build, measure, iterate and scale solutions seamlessly with our end-to-end framework of design thinking, agile and DevOps practices. Achieve speed-to-value and adopt breakthrough technologies through the partnership created with your team and a diverse set of IBM experts in business, design and technology.

Case studies
Wimbledon enhances their digital experience with generative AI

IBM Consulting®  built a generative AI solution based on IBM Granite and watsonx for a new feature on Wimbledon’s app and website.

PepsiCo's journey towards responsibly scaling AI

Read how IBM Consulting helped PepsiCo establish a responsible AI framework, create a unified AI platform, and more.

Water Corporation modernizes and migrates SAP architecture to the cloud

Learn how IBM Consulting leveraged it’s expertise and partnership with AWS to shift Water Corp to a new cloud-based strategy.

Virgin Money makes the move to AI-powered customer service

Read about how Virgin Money worked with IBM Consulting to build an AI-powered banking virtual assistant to boost customer engagement

AI is no longer an experimental subject for us. Everyone is now AI ready, and that’s a real game changer for us. Romain Dutot IT Innovation Leader Bouygues Telecom Read the case study

Insights

Get the best of AI in your inbox. AI news moves fast. Keep up with the latest stories, advancements and uses relevant to your business. Just 1-2 emails per month.

Deep dives into the functional areas where generative AI is poised to make the most significant business impact. Read the report
Tailor-made gen AI delivers precision power

In a world where everyone feels like an AI expert, learn how you can best optimize AI models.

The ingenuity of generative AI

Learn how the gen AI opportunity can unlock productivity and innovation at scale.

Disruption by design: Evolving experiences in the age of generative AI

Read about how designing experiences with generative AI is enabling more personalization and automation and transforming content creators into content curators.

Meet our experts Manish Goyal

Senior Partner and Global Leader, Artificial Intelligence (AI) & Analytics practice, IBM Consulting, Manish helps enterprises transform their business and capture the tremendous value from the disruption AI offers.

Shobhit Varshney

Vice President and Senior Partner, Americas AI Analytics Leader, IBM Consulting, Shobhit helps organizations leverage the transformative power of AI implementation to deliver quantifiable data-driven business results and holds multiple AI patents.

Phaedra Boinodiris

IBM Consulting’s Global Leader for Trustworthy AI, Phaedra is on the IBM Academy of Technology leadership council, is a Fellow of the RSA, a prolific public speaker and author of the book "AI for the Rest of Us".

Matt Candy

IBM Consulting's Global Managing Partner for Generative AI and Global Leader, Matt helps organizations drive business growth by combining AI and experience to deliver transformative outcomes, while partnering with organizations and leveraging IBM's innovative technology and ecosystem partnerships.

Related solutions Data and analytics consulting

Integrate enterprise data to build digital, operational, analytical, data science and AI models, facilitate deep learning and automate processes using intelligent workflows.

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Automation consulting

Digitize and automate workflows with AI to create touchless processes that are powered by a hybrid workforce.

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AI governance consulting

Learn how we work with clients to create a responsible, transparent AI strategy supported by organizational governance frameworks alongside automated AI governance platforms.

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watsonx platform

Watsonx is IBM’s enterprise-ready AI and data platform designed to multiply the impact of AI across your business. 

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Cybersecurity consulting

Transform your business and manage risk with a global industry leader in cybersecurity consulting, cloud and managed security services.

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Take the next step

Get started quickly with an AI strategy briefing. Discover where generative AI can make the biggest impact and how watsonx can elevate your AI investments.

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Join our team of dedicated, innovative people who are bringing positive change to work and the world. 

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