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Rep ID: rebecca.leeman@ibm.com

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American Airlines: The Journey to Better Customer Service

American Airlines: The Journey to Better Customer Service

AA wanted to improve rebooking passengers after cancellations due to weather or mechanical issues. Together with IBM they transformed this process in under 5 months with Data Science and AI. Improved efficiency, reduced costs, and greater customer satisfaction - AI promises, delivered!

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How AI is Working for Today’s Supply Chain Heroes

How AI is Working for Today’s Supply Chain Heroes

Apr 9, 2019

AI is transforming Supply Chain

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