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IBM Watson Customer Engagement high level overview

IBM Watson Customer Engagement high level overview

Deliver personalized experiences at every step of the customer journey. Enrich interactions, recommend with confidence, and assess and preempt disruptions. With embedded expertise and advice, and a 360-degree view of your business, Watson can help you do more with your data.

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Boundaryless Retail and the Benefits of Cognitive Marketing

Boundaryless Retail and the Benefits of Cognitive Marketing

Several executives from Home Shopping Network, Michelle Voorhies, Ravi Mohan and Ramin Eivaz outline HSN’s unique concept behind ‘Boundaryless Retail’ and how cognitive enabled technology is positioned to revolutionize the retail marketing industry.

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IBM Digital Commerce

IBM Digital Commerce

IBM Digital Commerce is a comprehensive ecommerce platform that gives you customer and business insight to engage customers in the context of their day-to-day lives.

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IBM Watson Commerce Insights Online Demo

IBM Watson Commerce Insights Online Demo

From insight to action to results - IBM Watson Commerce Insights is changing how online merchandisers, marketers and product managers work by applying cognitive principles to deliver customer and market insights right where they're needed - on your site, aligned with your product and web content.

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IBM Watson Customer Experience Analytics Capabilities

IBM Watson Customer Experience Analytics Capabilities

IBM Watson Customer Experience Analytics provides a seamless, end-to-end view of the customer experience to understand and optimize every journey and gives you the insights you need to resolve issues, boost conversions and maximize lifetime customer value.

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Watson Customer Experience Analytics Demo

Aug 3, 2017

With Watson Customer Experience Analytics you’ll see how you can: Target customers based on historic behavior, Understand trends and the reasons behind them, Identify where customers are engaging – and exiting, Determine where customers are in the purchasing cycle.

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Watson Marketing Insights Demo

Aug 3, 2017

With Watson Marketing Insights, you can: Anticipate customer behavior based on engagement and attrition analysis, Identify meaningful audiences for your campaigns to swiftly take action, Get pre-packaged cognitive analytics that do the hard work, so you can get ahead of your customers.

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IBM Watson Customer Engagement and the power of Cognitive

IBM Watson Customer Engagement and the power of Cognitive

IBM Watson Customer Engagement helps marketing, commerce and supply chain professionals unify their business around the customer.

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IBM Watson Virtual Agent is here: Create exceptional web experiences for your prospective customers with AI.

IBM Watson Virtual Agent is here: Create exceptional web experiences for your prospective customers with AI.

With Watson Virtual Agent, you can help your customers help themselves. Provide them with instantaneous, personalized support - wherever and whenever they need it.

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