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DSC Page Auditor

Rep ID: nickbrand@ie.ibm.com

Rep Group: Live

Population: IIS

Skype: Yes (nick.w.brand)

Rep Enabler modules:

- Social links: JSON

- Messages/Videos/Events: JSON

Improve Helpdesk performance through ticket analysis

Aug 15, 2016

The success of a customer service organization depends on the performance of its agents. Analyze agent performance and understand the real drivers of service satisfaction. All this in a few minutes using the cognitive smarts of Watson Analytics.

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Even Watson Analytics is playing Pokémon Go™.

Aug 12, 2016

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Solutions as a service webinar series

Deep expertise in bite-size chunks for busy people.

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Watson Analytics

Find the drivers that matter most to your business, all from the Cloud.

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