I am the Client Technical Advisor for IBM Australia bringing business value out of IT for the Retail Industry, I hold Open Group Certification as a Master Certified IT Architect and have over 22 years industry experience. I help the retail clients come to terms with a practical approach to utilising IT to solve real business issues.nnI apply my industry experience and deep understanding of complex systems to deliver differentiated value for clients. My most recent projects include designing highly available gateways for real time payments. Architecting a system to allow caseworkers to keep children safe. I also led a project of work to bring a large retailer into online retailing with triple digit growth.