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WinCollect 10

Administrators can use WinCollect 10 to capture Windows-based events for QRadar SIEM administrators.

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Still Experiencing an Issue?

To receive help on a WinCollect issue, ensure that you include the following information:

1

Collect logs from your WinCollect agent experiencing an issue.

2

Open a case with QRadar Support.

3

Describe your issue and any troubleshooting steps you attempted.

4

If possible, describe any recent administrator actions, such as a configuration restore or upgrade.

5

Ensure that your case includes contact information, such as your email or phone number.

IBM prides itself on delivering world class software support with highly skilled, customer-focused people. QRadar Support is available 24×7 for all high severity issues. For QRadar resources, technical help, guidance, and information, see our QRadar Support 101 pages.

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