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FORUMS 101


QRadar forum information, commonly used tags, and guidance on how to ask questions or get help in the QRadar Support Fourm.


About the support forum

On 1 April 2020, IBM migrated forums from Developerworks Answers to the IBM.com support portal. This change brings all IBM products in to the same forum platform on IBM.com. Each product has a searchable forum area and users can click on a tag name to view questions related to the tag. Most tags in this list use structure qradar-{area}-{description}, for example qradar-app-pulse or qradar-install. This tag structure is intended to eliminate generic tags used across several IBM products, like ‘install’, ‘Apps’, or ‘DSM’ as these tags are used by other IBM products.

Searching for forum tags

To simplify searches for users, the QRadar Support team has curated a list of common tags that users can leverage that are unique to QRadar. When you ask a question using a tags in this list, it helps both support and development teams monitor your product questions and be more responsive with answers. The search field in the table below allows you to search for applications, product areas, or keywords to advise on the best tag to use when you ask a question.


Category Tag Description or alternate tags
Products QRadar Applications The QRadar Applications is a product tag. To ask a question about a specific app, add an app tag ‘qradar-app-{name}’.
Products QRadar Incident Forensics QRadar Incident Forensics is a product tag. Use this core tag to ask questions about Incident Forensics.
Products QRadar Risk Manager and Vulnerability Manager QRadar Risk Manager and Vulnerability Manager product questions.
Products QRadar Cloud Apps (QCA) QRadar Cloud Apps is a product tag. QRadar applications intended to run in QRadar on Cloud hosted environments.
Products QRadar Appliance Hardware QRadar Appliances tag is used to discuss hardware and firmware issues.
Products QRadar Network Insights Questions related to QRadar Network Insights, network telemetry, packet dissection, and enriched metadata.
Flows and Flow Sources qradar-flows Questions related to the Network Activity user interface, flows, flow sources, and QFlow data. Alternate tags: QNI
Products QRadar SIEM Product tags are a default tag and users can add up to 9 extra tags to help focus their question. For example, QRadar SIEM (default tag) qradar-dashboard (extra topic tag)
Support team qradar-help Uses who need a support response on their forum question can be use qradar-help tag. Adding the qradar-help tag to your question raises a notification to the QRadar Support team.
Support team qradar-forum-feedback Uses who need to discuss a forum issue can use this tag as a backup.
Applications qradar-app-uba The UBA tag is intended for questions related to the User Behavior Analytics for QRadar application. Alternate tags: UBA.
Applications qradar-extension-managment Discussions related to the extension management user interface, workflows, and APIs.
Applications qradar-app-cloud-visibility Discuss the QRadar Cloud Visibility app, data, and offenses from AWS, Microsoft Azure, and IBM Cloud environments.
Installation qradar-install Discuss of general QRadar installation issues. This is the core tag for all QRadar installation questions. For fix pack and upgrade discussions, see qradar-upgrades.
Installation qradar-install-aws Discuss installation issues of QRadar in Amazon AWS Cloud environments.
Installation qradar-install-azure Discuss installation issues of QRadar in Microsoft Azure Cloud environments.
Installation qradar-install-google Discuss installation issues of QRadar in Google Cloud environments.
Assets qradar-assets Discussions related to the Assets tab in the QRadar user interface, the asset profiler, and asset configuration and tuning questions.
Reports qradar-reports Discussions related to the Reports tab in the QRadar user interface, report configuration, data, accumulations, and report schedules.
Applications qradar-app-reference-data Discuss the Reference Set Management app and the creation, deletion, and visualization of all types of Reference Data in QRadar.
Applications qradar-app-ldap-import The Reference Data Import – LDAP app is installed with the User Behavior Analytics for QRadar application. The Reference Data Import – LDAP app adds contextual user information.
Applications qradar-app-incident-overview The QRadar Incident Overview app visualizes offenses.
Applications qradar-app-experience-center Discussions related to the QRadar Experience Center application.
Applications qradar-app-splunk-data The QRadar App for Splunk Data Forwarding enables administrators to forward raw data from Splunk Enterprise or Splunk Universal Forwarders to QRadar.
Applications qradar-watson QRadar Advisor with Watson app questions.
Applications qradar-app-use-case-manager Questions related to the QRadar Use Case Manager app, previously known as the QRadar Tuning App.
Applications qradar-app-analyst-search Questions related to the Analyst Custom Searches for QRadar allows administrators to create globally shared custom searches.
Applications qradar-app-network-hierarchy Questions related to the QRadar Network Hierarchy app, created and maintained by the IBM Professional Services team.
Applications qvm-app-qvi Discuss the QVI App. The QVI App provides the ability to view, interpret, and drill into vulerability data in your organization.
Applications qvm-app-openvas The OpenVAS app provides individual Network Vulnerability Tests (NVTs). Discuss the QVM OpenVAS app and vulnerability assessment.
Applications qradar-app-editor QRadar App Editor questions and all related app development questions should include both the qradar-app-editor and qradar-app-development tags.
Dashboard qradar-dashboard Ask questions about the default QRadar dashboard or visualizations.
Applications qradar-app-dns-analyzer This tag links users to the DNS Analyzer app discussions.
Applications qradar-app-qdi This tag links users to the QRadar Deployment Intelligence app for QRadar.
Administration qradar-deploy-changes Discussions related to deploy changes and troubleshooting deploy issues.
Administration qradar-events-retention Discussions related to retention buckets and disk space related to retention of event data in QRadar.
Events and Log Sources qradar-events-unknown Questions related to events categorized as ‘Unknown’ for officially supported DSMs, event mapping, and QID map questions. For unsupported event sources, see the qradar-dsm-editor discussion tag.
Events and Log Sources qradar-events-stored Questions related to events categorized as ‘Stored’ for officially supported DSMs, event mapping, and QID map questions. For unsupported event sources, see the qradar-dsm-editor discussion tag.
Administration qradar-custom-properties Ask about QRadar Custom Properties for event or flow data.
Administration qradar-auto-update Ask about QRadar Weekly Auto Updates (WAU) and troubleshooting connections to update servers.
Administration qradar-system-settings Discuss basic and advanced System Settings and advice on core configuration changes from the QRadar Console.
Administration qradar-backup-restore Ask about administration, backup issues, restoring data, or discuss NFS storage for configuration backups and troubleshooting.
Administration qradar-domains Discussions related to domains, tenants, and data visibility in QRadar.
Administration qradar-license This tag links users to license capacity and discussions.
WinCollect WinCollect This tag links users to WinCollect questions.

Other tags monitored by this team msrpc.
Applications qradar-app-pulse This tag links users to Pulse app questions for QRadar.
Events and Log Sources qradar-dsm-editor Use this tag for administration or troubleshooting questions related to the DSM Editor.
Events and Log Sources qradar-protocols Use this tag for administration or troubleshooting protocol configuration and event collection issues in QRadar. For more specific tags, see:

Applications qradar-app-logsourcemanagement This tag links users to Log Source Management app questions for QRadar.
API qradar-api This tag links users to API endpoint discussions, permission questions, data validation, and troubleshooting the QRadar API.
Applications qradar-app-development This tag is intended for developers and technical discussions regarding the creation of new QRadar applications.
Applications qradar-app-assistant This tag links users to questions about features and functionality of the QRadar Assistant App.
Applications qradar-app-threat-intel This tag links users to questions about features and functionality of the QRadar Assistant App.
Search – AQL qradar-aql This tag links users to questions about advanced searching in QRadar and how to use the Advanced Query Language (AQL).
Offenses qradar-offenses This tag links users to questions about offenses, offense notes, and investigations.
Rules & Building Blocks qradar-rules View questions about rules, writing rules, correlation, rule responses, and building blocks.
Authentication qradar-authentication This tag links users to questions about general authentication and adding different authenticaiton types to QRadar. For more specific tags, see:

Administration qradar-users Discussions for QRadar administrators about Users, User Roles, Permissions, and Security Profiles.
Administration qradar-disk-space Discussions about disks, partitions, and troubleshooting low space issues for QRadar appliances and virtual machines (VMs).
QRadar Community Edition qradarce-install This tag links users to installation discussions about QRadar Community Edition on hardware or virtual machines.
QRadar Community Edition qradarce-operation This tag links users to operation, administration, and maintenance of QRadar Community Edition..
Content Management Tool (CMT) qradar-content-management-tool This tag links users to installation discussions about importing or exporting data.

IBM prides itself on delivering world class software support with highly skilled, customer-focused people. QRadar Support is available 24×7 for all high severity issues. For QRadar resources, technical help, guidance, and information, see our QRadar Support 101 pages.