{"id":5359,"date":"2019-10-28T12:54:39","date_gmt":"2019-10-28T12:54:39","guid":{"rendered":"https:\/\/www.ibm.com\/community\/qradar\/?page_id=5359"},"modified":"2025-09-13T05:28:23","modified_gmt":"2025-09-13T05:28:23","slug":"tools","status":"publish","type":"page","link":"https:\/\/www.ibm.com\/community\/101\/qradar\/tools\/","title":{"rendered":"Support Tools 101"},"content":{"rendered":"<p><!--Support Tools --><br \/>\n<!------- Fonts and Grids ------->\n<link rel=\"stylesheet\" href=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v1\/canary\/plex.css\" \/>\n<link rel=\"stylesheet\" href=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/latest\/grid.css\" \/>\n<!------- Fonts and Grids -------><\/p>\n<p><!------- Components Carbon for IBM.COM (c4d) -------><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/button-group.min.js\">\/* For Buttons *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/leadspace.min.js\">\/* For Header *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/card-section-simple.min.js\"> \/* For Cards *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/background-media.min.js\">\/* For Background Media (Header) *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/version\/v2.11.1\/table-of-contents.min.js\">\/* For table of contents horizontal (below header) *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/in-page-banner.min.js\">\/* For the mini banner *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/carousel.min.js\">\/* For cards carousel *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/card-section-carousel.min.js\">\/* For Text Heading for cards carousel *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/content-group.min.js\">\/* For Content  Group Items (Titles)*\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/card.min.js\">\/* For cards *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/content-group-cards.min.js\">\/* For content Cards *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/card-group.min.js\">\/* For cards *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/content-section.min.js\">\/* For content groups *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/content-item-row.min.js\">\/* For Horizontal Content *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/tabs-extended.min.js\">\/* For tabs *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/link-list.min.js\">\/* For Links *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/tabs-extended.min.js\">\/* For tabs *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/quote.min.js\"> \/* For Quote *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/image.min.js\">\/* For Images *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/content-block-horizontal.min.js\"> \/* For Horizontal Media \/ Image banner *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/cta.min.js\">\/* For CTA links *\/<\/script><br \/>\n<!------- Components Carbon for IBM.COM (c4d) -------><\/p>\n<p><!------- Components Carbon Design System (cds) -------><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/latest\/checkbox.min.js\"> \/* For CheckBox *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/v2\/latest\/button.min.js\">\/* For buttons *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/v2\/latest\/tag.min.js\">\/* For Tags *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/version\/v2.17.0\/accordion.min.js\">\/* For Accordion *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/v2\/latest\/list.min.js\"> \/* For Links  *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/v2\/latest\/tile.min.js\"> \/* For Hover and Tiles *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/v2\/latest\/select.min.js\"> \/* For Select  *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/v2\/latest\/code-snippet.min.js\"> \/* For Code Snippet *\/<\/script><\/p>\n<p><script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/v2\/latest\/list.min.js\"> \/* For Lists *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/v2\/latest\/combo-box.min.js\">\/* For ComboBox *\/<\/script><\/p>\n<p><!------- For Data Tables -------><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/version\/v2.16.0\/data-table.min.js\"> \/* For datatable *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/version\/v2.25.2\/pagination.min.js\"> \/* For Pagination *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/latest\/overflow-menu.min.js\"> \/* For Overflow Items *\/<\/script><br \/>\n<!------- For Data Tables -------><br \/>\n<!------- Components Carbon Design System (cds) -------><\/p>\n<p><!------- New Components Carbon for IBM.COM (c4d) -------><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/feature-card.min.js\"> \/* For Featured Card *\/<\/script><\/p>\n<p><script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/v2\/latest\/notification.min.js\"> \/* For Notification *\/<\/script><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/v2\/latest\/button.min.js\">\/* For buttons *\/<\/script><\/p>\n<p><!------- New Components Carbon for IBM.COM (c4d) -------><\/p>\n<p><!------- Style for table content ------->\n<link rel=\"stylesheet\" href=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/table-of-contents.css\" \/>\n<!-- <link rel=\"stylesheet\" href=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/latest\/themes.css\" \/> --><br \/>\n<!------- Style for table content -------><\/p>\n<p><!-- For Themes -->\n<link rel=\"stylesheet\" href=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/latest\/themes.css\" \/>\n<p><!-- white .cds-theme-zone-white\ng10 .cds-theme-zone-g10\ng90 .cds-theme-zone-g90\ng100 .cds-theme-zone-g100 --><\/p>\n<p><!-- For Themes --><\/p>\n<p><!------- JQuery -------><br \/>\n<script src=\"https:\/\/code.jquery.com\/jquery-3.7.1.min.js\"> \/* For JQuery  *\/<\/script><br \/>\n<!------- JQuery -------><\/p>\n<p><!------- Inline Notification -------><br \/>\n<!-- \n\n<div class=\"notification-position\">\n    <cds-inline-notification timeout=\"60000\" kind=\"info\" style=\"min-width: 30rem; margin-bottom: .5rem\"\n        title=\"Notification title\" subtitle=\"Subtitle text goes here.\">\n    <\/cds-inline-notification>\n<\/div>\n\n --><\/p>\n<p><!------- Inline Notification -------><\/p>\n<div class=\"cds--grid cds--no-gutter\">\n<p>    <!------- Header -------><br \/>\n    <c4d-leadspace alt=\"alt text\" default-src=\"www.example.com\" size=\"medium\"><br \/>\n        <c4d-leadspace-heading>QRadar Support Tools 101<\/c4d-leadspace-heading><br \/>\n        QRadar Support tools and commands for use in the administration and troubleshooting of a QRadar system.<br \/>\n        <c4d-button-group slot=\"action\"><br \/>\n            <c4d-button-group-item href=\"https:\/\/ibm.biz\/qradarforums\" cta-type=\"external\"><br \/>\n                Ask about tools in out forums<br \/>\n            <\/c4d-button-group-item><br \/>\n        <\/c4d-button-group><br \/>\n        <c4d-background-media slot=\"image\" opacity=\"100\" alt=\"alt text\"\n            default-src=\"https:\/\/www.ibm.com\/community\/101\/wp-content\/uploads\/sites\/5\/2019\/10\/Tools_101_Banner.png\"><br \/>\n        <\/c4d-background-media><br \/>\n    <\/c4d-leadspace><br \/>\n    <!------- Header -------><\/p>\n<p>    <!------- Body -------><br \/>\n    <c4d-table-of-contents id=\"tocComponent\" toc-layout=\"horizontal\"><\/p>\n<div class=\"cds--tableofcontents-horizontal__contents\">\n<p>            <!------- About this page -------><\/p>\n<div class=\"cds--row\">\n                <a name=\"14\" data-title=\"About Using this Page\"><\/a><\/p>\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                    <c4d-content-item-row><br \/>\n                        <c4d-content-item-heading>About Using this Page<\/c4d-content-item-heading><br \/>\n                        <c4d-content-item-row-copy><\/p>\n<p>Support Tools 101 is intended for administrators and IT Professionals<br \/>\n                                who are responsible for troubleshooting and<br \/>\n                                working with QRadar Support to maintain their QRadar environment. This page contains<br \/>\n                                scripts<br \/>\n                                and commands used to gather<br \/>\n                                information on appliances, troubleshoot specific features, and assist in technical<br \/>\n                                resolutions.<\/p>\n<p>                                We advise administrators to not use tools if you are unfamiliar with their functionality<br \/>\n                                or<br \/>\n                                with a documented option<br \/>\n                                flag. If you have a question regarding functionality, how-to questions, or if the tool<br \/>\n                                does<br \/>\n                                not work as designed, submit<br \/>\n                                the question in our forums using the link at the top of the page. Support cases for<br \/>\n                                these<br \/>\n                                scripts are out of scope.\n                            <\/p>\n<p>                        <\/c4d-content-item-row-copy><\/p>\n<p>                    <\/c4d-content-item-row><\/p><\/div>\n<\/p><\/div>\n<p>            <!------- About this page -------><\/p>\n<p>            <c4d-hr><\/c4d-hr><\/p>\n<p>            <!---------- Tools ---------><\/p>\n<div class=\"cds--row\" style=\"margin: 5rem 0;\">\n                <a name=\"1\" data-title=\"Support Tools\"><\/a><\/p>\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n<p>                    <cds-table use-Zebra-Styles expandable=\"\"><\/p>\n<p>                        <cds-table-header-title slot=\"title\">Software List<\/cds-table-header-title><br \/>\n                        <cds-table-header-description slot=\"description\">Review information for each release for<br \/>\n                            QRadar<\/cds-table-header-description><\/p>\n<p>                        <cds-table-toolbar slot=\"toolbar\"><\/p>\n<div data-floating-menu-container style=\"position: relative; width: 100%;\">\n                                <cds-table-toolbar-content><br \/>\n                                    <cds-table-toolbar-search placeholder=\"Filter table\"\n                                        aria-label=\"Search input\"><\/cds-table-toolbar-search><br \/>\n                                    <cds-overflow-menu toolbar-action><br \/>\n                                        <svg fill=\"#525252\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\"\n                                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" aria-hidden=\"true\"\n                                            width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" slot=\"icon\">\n                                            <path\n                                                d=\"M13.5,8.4c0-0.1,0-0.3,0-0.4c0-0.1,0-0.3,0-0.4l1-0.8c0.4-0.3,0.4-0.9,0.2-1.3l-1.2-2C13.3,3.2,13,3,12.6,3\tc-0.1,0-0.2,0-0.3,0.1l-1.2,0.4c-0.2-0.1-0.4-0.3-0.7-0.4l-0.3-1.3C10.1,1.3,9.7,1,9.2,1H6.8c-0.5,0-0.9,0.3-1,0.8L5.6,3.1\tC5.3,3.2,5.1,3.3,4.9,3.4L3.7,3C3.6,3,3.5,3,3.4,3C3,3,2.7,3.2,2.5,3.5l-1.2,2C1.1,5.9,1.2,6.4,1.6,6.8l0.9,0.9c0,0.1,0,0.3,0,0.4\tc0,0.1,0,0.3,0,0.4L1.6,9.2c-0.4,0.3-0.5,0.9-0.2,1.3l1.2,2C2.7,12.8,3,13,3.4,13c0.1,0,0.2,0,0.3-0.1l1.2-0.4\tc0.2,0.1,0.4,0.3,0.7,0.4l0.3,1.3c0.1,0.5,0.5,0.8,1,0.8h2.4c0.5,0,0.9-0.3,1-0.8l0.3-1.3c0.2-0.1,0.4-0.2,0.7-0.4l1.2,0.4\tc0.1,0,0.2,0.1,0.3,0.1c0.4,0,0.7-0.2,0.9-0.5l1.1-2c0.2-0.4,0.2-0.9-0.2-1.3L13.5,8.4z M12.6,12l-1.7-0.6c-0.4,0.3-0.9,0.6-1.4,0.8\tL9.2,14H6.8l-0.4-1.8c-0.5-0.2-0.9-0.5-1.4-0.8L3.4,12l-1.2-2l1.4-1.2c-0.1-0.5-0.1-1.1,0-1.6L2.2,6l1.2-2l1.7,0.6\tC5.5,4.2,6,4,6.5,3.8L6.8,2h2.4l0.4,1.8c0.5,0.2,0.9,0.5,1.4,0.8L12.6,4l1.2,2l-1.4,1.2c0.1,0.5,0.1,1.1,0,1.6l1.4,1.2L12.6,12z\">\n                                            <\/path>\n                                            <path\n                                                d=\"M8,11c-1.7,0-3-1.3-3-3s1.3-3,3-3s3,1.3,3,3C11,9.6,9.7,11,8,11C8,11,8,11,8,11z M8,6C6.9,6,6,6.8,6,7.9C6,7.9,6,8,6,8\tc0,1.1,0.8,2,1.9,2c0,0,0.1,0,0.1,0c1.1,0,2-0.8,2-1.9c0,0,0-0.1,0-0.1C10,6.9,9.2,6,8,6C8.1,6,8,6,8,6z\">\n                                            <\/path>\n                                        <\/svg><\/p>\n<p>                                        <cds-overflow-menu-body class=\"dropdownToolBar\" divider style=\"width: 300px;\"><\/p>\n<p>                                            <cds-overflow-menu-item class=\"dropdownOptions\"\n                                                onclick=\"dropdownFilter('Administration')\">Administration<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item class=\"dropdownOptions\"\n                                                onclick=\"dropdownFilter('Application framework')\">Application<br \/>\n                                                framework<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item class=\"dropdownOptions\"\n                                                onclick=\"dropdownFilter('Disk space &#038; partitions')\">Disk space &#038;<br \/>\n                                                partitions<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item class=\"dropdownOptions\"\n                                                onclick=\"dropdownFilter('Health')\">Health<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item class=\"dropdownOptions\"\n                                                onclick=\"dropdownFilter('High Availability (HA)')\">High Availability<br \/>\n                                                (HA)<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item class=\"dropdownOptions\"\n                                                onclick=\"dropdownFilter('Logs')\">Logs<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item class=\"dropdownOptions\"\n                                                onclick=\"dropdownFilter('Network')\">Network<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item class=\"dropdownOptions\"\n                                                onclick=\"dropdownFilter('Performance')\">Performance<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item class=\"dropdownOptions\"\n                                                onclick=\"dropdownFilter('Reports')\">Reports<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item class=\"dropdownOptions\"\n                                                onclick=\"dropdownFilter('Services')\">Services<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item class=\"dropdownOptions\"\n                                                onclick=\"dropdownFilter('System')\">System<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item class=\"dropdownOptions\"\n                                                onclick=\"dropdownFilter('Troubleshooting')\">Troubleshooting<\/cds-overflow-menu-item><\/p>\n<p>                                        <\/cds-overflow-menu-body><\/p>\n<p>                                    <\/cds-overflow-menu><br \/>\n                                    <cds-button onclick=\"clearButton()\">Clear Search<\/cds-button><br \/>\n                                <\/cds-table-toolbar-content>\n                            <\/div>\n<p>                        <\/cds-table-toolbar><\/p>\n<p>                        <cds-table-head><br \/>\n                            <cds-table-header-row><br \/>\n                                <cds-table-header-cell style=\"width: 15%;\">Category<\/cds-table-header-cell><br \/>\n                                <cds-table-header-cell style=\"width: 10%;\">Name<\/cds-table-header-cell><br \/>\n                                <cds-table-header-cell style=\"width: 75%;\">Description<\/cds-table-header-cell><\/p>\n<p>                            <\/cds-table-header-row><br \/>\n                        <\/cds-table-head><br \/>\n                        <cds-table-body><br \/>\n                            <cds-table-row><br \/>\n                                <cds-table-cell>System<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/1079403\">myver<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    The script provides the current version, patch, and other system information for a<br \/>\n                                    QRadar system.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/bin\/myver -v<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>System<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/1085673\">deployment_info.sh<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    This tool collects all information about all systems in the deployment, including<br \/>\n                                    disk space used, hardware,<br \/>\n                                    appliance type, and serial number within a CSV file.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/deployment_info.sh -OS<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Services<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/1086519\">validate_ecs_services.sh<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    This tool can be used to check the connections to all managed hosts and verify the<br \/>\n                                    versions of ECS and<br \/>\n                                    ECS-Ingress services after an upgrade.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/validate_ecs_services.sh<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Services<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/1096894\">wait_for_start.sh<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    The script monitors and displays the status of the hostcontext processes, whether<br \/>\n                                    they are running or<br \/>\n                                    stopped on a QRadar system.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/upgrade\/util\/setup\/upgrades\/wait_for_start.sh<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Troubleshooting<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/543993\">all_servers.sh<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    The all_servers.sh command is a powerful tool that can issue commands to all QRadar<br \/>\n                                    appliances within your<br \/>\n                                    deployment.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/all_servers.sh -h<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Administration<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/286283\">changePasswd.sh<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    The change password tools allows you to change the admin account password using the<br \/>\n                                    CLI in an incorrect<br \/>\n                                    password recovery scenario.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/changePasswd.sh -a<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Health<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/1088572\">cliniq<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    Cliniq is a tool that runs health checks before major events, such as upgrades, to<br \/>\n                                    determine whether any<br \/>\n                                    issues need to be addressed first. You can also run Cliniq routinely to monitor the<br \/>\n                                    health of your system.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/cliniq -h<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Reports<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/870446\">collectGvStats.sh<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    The collectGvStats.sh tool allows you to troubleshoot accumulator issues.<br \/>\n                                    Accumulated Data is an aggregate<br \/>\n                                    data view used to draw a Time Series graphs or run Scheduled Reports, when you<br \/>\n                                    create a search that groups<br \/>\n                                    by one or more properties.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/collectGvStats.sh -s<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>High Availability (HA)<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/knowledgecenter\/en\/SS42VS_7.5\/com.ibm.qradar.doc\/c_qradar_ha_status_overview.html\">cstate<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    This tool displays the HA cluster status and roles to assist with troubleshooting.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/ha\/bin\/ha help<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Troubleshooting<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/1085481\">defect-inspector<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    The Defect Inspector is a script that leverages a set of fingerprints to detect<br \/>\n                                    defects in a log file and<br \/>\n                                    display the APAR or defect name. This script helps in quickly checking whether a<br \/>\n                                    QRadar system is<br \/>\n                                    experiencing an already known issue.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/defect-inspector -h<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Performance<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/1086063\">findExpensiveCustomRules.sh<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    If it is not tuned properly, custom rules can cause performance issues. This tool<br \/>\n                                    allows you to troubleshoot<br \/>\n                                    if a rule causes performance issues.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/findExpensiveCustomRules.sh -d<br \/>\n                                            \/root<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Logs<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/740335\">get_logs.sh<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    Collect QRadar logs from a system via the command line interface with the get_logs<br \/>\n                                    script.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/get_logs.sh -h<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Logs<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/514395\">scrub.pl<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    Do not use. The scrub.pl script is deprecated from QRadar. See log_scrubber.py<br \/>\n                                    script for sanitizing logs.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet disabled>Deprecated<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Application framework<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/1079655\">qapp_utils_730.py<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    Do not use. The qapp_utils_730.py script is deprecated from QRadar. See recon for<br \/>\n                                    app container management.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet disabled>Deprecated<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Network<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/docs\/en\/qsip\/7.5?topic=nsm-changing-network-settings-in-all-in-one-system\">qchange_netsetup<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    The qchange_netsetup command will assist you in changing the IP address, hostname or<br \/>\n                                    DNS server in a Qradar<br \/>\n                                    system.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>qchange_netsetup<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>High Availability (HA)<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/285595\">qradar_nettune.pl<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    This script will assist you in testing the HA crossover connection.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/ha\/bin\/qradar_nettune.pl<br \/>\n                                            crossover<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Application framework<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/1079655\">recon<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    Recon is a tool designed to aid the troubleshooting of containers and container<br \/>\n                                    management on the QRadar<br \/>\n                                    Console or App Host. It can allow you to access the command line of your installed<br \/>\n                                    applications by using the<br \/>\n                                    app container ID.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/recon ps<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Troubleshooting<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/1086555\">replicationVerify.pl<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    This tool allows to validate if the QRadar configuration database is synchronized<br \/>\n                                    across the environment and<br \/>\n                                    if is the same on all the managed hosts.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/replicationVerify.pl -h<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Logs<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/514395\">log_scrubber.py<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    To sanitize logs before opening a support case, use the log_scrubber.py utility.<br \/>\n                                    This script allows<br \/>\n                                    customers to sanitize IP addresses, usernames, hostnames, and domains from logs due<br \/>\n                                    to security concerns.<br \/>\n                                    The log_scrubber.py script replaces the scrub.pl tool, which is deprecated by<br \/>\n                                    support. Updates to<br \/>\n                                    log_scrubber.py script are delivered through QRadar automatic updates in the<br \/>\n                                    Supportability Tools RPM file.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/log_scrubber.py -h<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Performance<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/544169\">threadTop.sh<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    The ThreadTop script can detemine which QRadar process is consuming the most<br \/>\n                                    resources. This tool monitors<br \/>\n                                    QRadar processes and can give an indication of performance issues.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/threadTop.sh<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Administration<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/qradar-using-yum-manually-install-reinstall-or-search-rpm-packages\">yum<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    Yum is a software package install manager. Yum can be used in QRadar to manually<br \/>\n                                    install RPM files and view<br \/>\n                                    detailed version information for installed files, such as DSM, protocols, scanners,<br \/>\n                                    and more.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>yum info DSM-Cisco*<br \/>\n                                            yum -y install package_filename.rpm<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Services<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/1075089\">journalctl<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    journalctl is a logging service similar to a syslog. The command journalctl can be<br \/>\n                                    used to display failures<br \/>\n                                    or errors from specific services.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>journalctl -u hostcontext<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Network<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/290115\">tcpdump<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    tcpdump is a common packet analyzer that runs under the command line. It allows the<br \/>\n                                    user to display TCP\/IP<br \/>\n                                    and other packets being transmitted or received over a network.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>tcpdump -nnAs0 -i eth0 port 514 -c 4<br \/>\n                                            tcpdump -s 0 -A host 192.168.1.1 and udp port 514<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Disk space &#038; partitions<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/881013\">df<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    df is a standard Unix command used to display the amount of available disk space for<br \/>\n                                    file systems.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>df -hT<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Network<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/960870\">telnet<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    The telnet command is used for interactive communication with another host using the<br \/>\n                                    TELNET protocol.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>telnet 192.168.1.1 22<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Network<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/289363\">ifconfig<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    ifconfig is a system administration utility for network interfaces configuration.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>ifconfig -a<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Administration<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/qradar-using-yum-manually-install-reinstall-or-search-rpm-packages\">rpm<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    Do not use. RPM commands are deprecated from QRadar for installation purposes. See<br \/>\n                                    yum for package<br \/>\n                                    management and version information.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet disabled>Deprecated<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Health<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/qradar-using-systemctl-command-qradar\">systemctl<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    The systemctl is one of the most used commands in QRadar. See the linked tech note<br \/>\n                                    for more examples.<br \/>\n                                    &lt;service name&gt;<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>systemctl start|stop|restart|status<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Administration<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/6985963\">wget<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    Do not use wget to download files from Fix Central because files can arrive<br \/>\n                                    corrupted if network speeds are<br \/>\n                                    not suitable. For direct downloads, use SFTP instead.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n<p>                                        <cds-code-snippet disabled>Deprecated<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Administration<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/6985963\">sftp<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    Use SFTP to download update packages (SFS), installation files (ISO), and auto<br \/>\n                                    updates from Fix Central<br \/>\n                                    directly to your devices without using an intermediary host.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>sftp -o StrictHostKeyChecking=no<br \/>\n                                            USER_ID@SFTP_SERVER<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Logs<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/6828341\">mod_log4j.pl<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    mod_log4j.pl is a CLI and menu driven script that assists users in enabling and<br \/>\n                                    disabling debug loggers in<br \/>\n                                    \/opt\/qradar\/conf\/log4j.xml.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/mod_log4j.pl -h<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>High Availability (HA)<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/6828547\">ha_diagnosis<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    ha_diagnosis is a summary utility that completes a series of tests to output a<br \/>\n                                    summary of high availability<br \/>\n                                    appliance checks to the administrator.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/ha\/bin\/ha_diagnosis -h<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Troubleshooting<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/6828839\">iteam_support.sh<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    iteam_support.sh is a script that can assist users in general troubleshooting. It<br \/>\n                                    can confirm hashes of<br \/>\n                                    downloaded DSMs and protocols, troubleshoot performance degradation in the event<br \/>\n                                    pipeline, and identify what<br \/>\n                                    log source type generated an event based on a QID.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/iteam_support.sh<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Health<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/6830295\">WinCollectHealthCheck.sh<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    WinCollectHealthCheck.sh runs through a series of tests and automated checks to help<br \/>\n                                    validate managed<br \/>\n                                    WinCollect deployments.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/WinCollectHealthCheck.sh<br \/>\n                                            -h<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><\/p>\n<p>                            <cds-table-row><br \/>\n                                <cds-table-cell>Health<\/cds-table-cell><br \/>\n                                <cds-table-cell><\/p>\n<div>\n                                        <cds-link target=\"_blank\"\n                                            href=\"https:\/\/www.ibm.com\/support\/pages\/node\/6616351\">validate_deployment.sh<\/cds-link>\n                                    <\/div>\n<p>                                <\/cds-table-cell><br \/>\n                                <cds-table-cell class=\"resolvedIssuesContainer\"><br \/>\n                                    The validate_deployment.sh script reports when the deployment configuration of the<br \/>\n                                    environment is<br \/>\n                                    inconsistent, typically meaning the deployment.xml and databases do not have the<br \/>\n                                    same entries.<br \/>\n                                <\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                            <cds-table-expanded-row><\/p>\n<div class=\" cds--row\">\n<div class=\"cds--col-sm-16 cds--col-lg-16\">\n                                        <cds-code-snippet>\/opt\/qradar\/support\/validate_deployment.sh<br \/>\n                                            -h<\/cds-code-snippet>\n                                    <\/div>\n<\/p><\/div>\n<p>                            <\/cds-table-expanded-row><br \/>\n                        <\/cds-table-body><\/p>\n<p>                    <\/cds-table><br \/>\n                    <cds-pagination backward-text=\"Previous page\" forward-text=\"Next page\"\n                        items-per-page-text=\"Items per page:\" page=\"1\" page-size=\"10\" size=\"md\" total-items=\"103\"><br \/>\n                        <cds-select-item value=\"10\">10<\/cds-select-item><br \/>\n                        <cds-select-item value=\"20\">20<\/cds-select-item><br \/>\n                        <cds-select-item value=\"30\">30<\/cds-select-item><br \/>\n                        <cds-select-item value=\"40\">40<\/cds-select-item><br \/>\n                        <cds-select-item value=\"50\">50<\/cds-select-item><br \/>\n                    <\/cds-pagination>\n                <\/div>\n<\/p><\/div>\n<p>            <!---------- Tools ---------><\/p>\n<p>            <!------- Explore -------><\/p>\n<div class=\"cds--row\">\n                <a name=\"20\" data-title=\"Explore\"><\/a><br \/>\n                <a name=\"explore\"><\/a><\/p>\n<div class=\" cds--col-sm-16 cds--col-lg-4\">\n<h3>Explore QRadar 101<\/h3>\n<\/p><\/div>\n<div class=\"cds--col-sm-4 cds--col-lg-12\">\n<p>                    <c4d-card-group grid-mode=\"condensed\"><\/p>\n<p>                        <c4d-card class=\"explore-boxes\" pictogram-placement=\"top\"\n                            href=\"https:\/\/www.ibm.com\/community\/101\/qradar\/\" color-scheme=\"\" data-autoid=\"c4d--card\"\n                            size=\"\"><\/p>\n<div class=\"card-heading\">\n                                <c4d-card-heading role=\"heading\" aria-level=\"3\" data-autoid=\"c4d--card-heading\"\n                                    slot=\"heading\"><!---->QRadar home<!----><\/c4d-card-heading>\n                            <\/div>\n<p class=\"card-content\"><!---->Return to the QRadar 101 homepage<!----><\/p>\n<p>                            <svg slot=\"pictogram\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\"\n                                xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-autoid=\"c4d--card__pictogram\"\n                                aria-label=\"Pictogram description\" width=\"64\" height=\"64\" viewBox=\"0 0 32 32\" role=\"img\"\n                                class=\"cds--card__pictogram\">\n                                <path id=\"home--front_1_\"\n                                    d=\"M31,31.36H1v-0.72h1.64V19h0.72v11.64h9.28V19c0-0.199,0.161-0.36,0.36-0.36h6\n                                                                                    c0.199,0,0.36,0.161,0.36,0.36v11.64h9.279V19h0.721v11.64H31V31.36z M13.36,30.64h5.28V19.36h-5.28\n                                                                                    C13.36,19.36,13.36,30.64,13.36,30.64z M13,16.363v-0.72l6-0.003v0.72L13,16.363z M30.745,16.254L16,1.509L1.254,16.254\n                                                                                    l-0.509-0.509l15-15c0.141-0.141,0.368-0.141,0.509,0L28.64,13.131V9h0.721v4.851l1.895,1.895L30.745,16.254z\" \/>\n                                <rect id=\"_Transparent_Rectangle\" style=\"fill:none;\" width=\"32\" height=\"32\" \/>\n                            <\/svg><br \/>\n                        <\/c4d-card><\/p>\n<p>                        <c4d-card class=\"explore-boxes\" pictogram-placement=\"top\"\n                            href=\"https:\/\/www.ibm.com\/community\/101\/qradar\/applications\" color-scheme=\"\"\n                            data-autoid=\"c4d--card\" size=\"\"><\/p>\n<div class=\"card-heading\">\n                                <c4d-card-heading role=\"heading\" aria-level=\"3\" data-autoid=\"c4d--card-heading\"\n                                    slot=\"heading\"><!---->Applications<!----><\/c4d-card-heading>\n                            <\/div>\n<p class=\"card-content\"><!---->Learn about QRadar apps<!----><\/p>\n<p>                            <svg slot=\"pictogram\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\"\n                                xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-autoid=\"c4d--card__pictogram\"\n                                aria-label=\"Pictogram description\" width=\"64\" height=\"64\" viewBox=\"0 0 32 32\" role=\"img\"\n                                class=\"cds--card__pictogram\">\n                                <path id=\"apps_00000100374097217298495290000010268201486312478129_\"\n                                    d=\"M31,31.36h-6c-0.199,0-0.36-0.161-0.36-0.36v-6\n                                                        c0-0.199,0.161-0.36,0.36-0.36h6c0.199,0,0.36,0.161,0.36,0.36v6C31.36,31.199,31.199,31.36,31,31.36z M25.36,30.64h5.279v-5.28\n                                                        H25.36V30.64z M19,31.36h-6c-0.199,0-0.36-0.161-0.36-0.36v-6c0-0.199,0.161-0.36,0.36-0.36h6c0.199,0,0.36,0.161,0.36,0.36v6\n                                                        C19.36,31.199,19.199,31.36,19,31.36z M13.36,30.64h5.28v-5.28h-5.28C13.36,25.36,13.36,30.64,13.36,30.64z M7,31.36H1\n                                                        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M28,3.36c-0.353,0-0.64,0.287-0.64,0.64S27.647,4.64,28,4.64S28.64,4.353,28.64,4S28.353,3.36,28,3.36z\"><\/path>\n                            <\/svg><br \/>\n                        <\/c4d-card><\/p>\n<p>                        <c4d-card class=\"explore-boxes\" pictogram-placement=\"top\"\n                            href=\"https:\/\/www.ibm.com\/community\/101\/qradar\/deploys\" target=\"_blank\" color-scheme=\"\"\n                            data-autoid=\"c4d--card\" size=\"\"><\/p>\n<div class=\"card-heading\">\n                                <c4d-card-heading role=\"heading\" aria-level=\"3\" data-autoid=\"c4d--card-heading\"\n                                    slot=\"heading\"><!---->Deploy changes<!----><\/c4d-card-heading>\n                            <\/div>\n<p class=\"card-content\"><!---->Learn about deploying changes to QRadar<!----><\/p>\n<p>                            <svg slot=\"pictogram\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\"\n                       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c0.077,0.183-0.008,0.394-0.191,0.472c-1.352,0.573-2.45,1.677-3.015,3.031c-0.037,0.088-0.107,0.158-0.195,0.194\n                                            C10.553,14.047,10.506,14.056,10.46,14.056z M5.401,11.191l4.875,2.038c0.618-1.268,1.658-2.313,2.923-2.938l-2.055-4.869\n                                            C8.62,6.587,6.554,8.662,5.401,11.191z\"><\/path>\n                            <\/svg><br \/>\n                        <\/c4d-card><\/p>\n<p>                        <c4d-card class=\"explore-boxes\" pictogram-placement=\"top\"\n                            href=\"https:\/\/www.ibm.com\/community\/101\/qradar\/software\" color-scheme=\"\"\n                            data-autoid=\"c4d--card\" size=\"\"><\/p>\n<div class=\"card-heading\">\n                                <c4d-card-heading role=\"heading\" aria-level=\"3\" data-autoid=\"c4d--card-heading\"\n                                    slot=\"heading\"><!---->Software<!----><\/c4d-card-heading>\n                            <\/div>\n<p class=\"card-content\"><!---->Download software for QRadar<!----><\/p>\n<p>                            <svg slot=\"pictogram\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\"\n                                xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-autoid=\"c4d--card__pictogram\"\n                                aria-label=\"Pictogram description\" width=\"64\" height=\"64\" viewBox=\"0 0 32 32\" role=\"img\"\n                                class=\"cds--card__pictogram\">\n                                <path id=\"desktop_1_\" d=\"M28,31.36H4c-0.199,0-0.36-0.161-0.36-0.36V1\n                                        c0-0.199,0.161-0.36,0.36-0.36h18c0.096,0,0.188,0.038,0.255,0.105l6,6C28.322,6.813,28.36,6.904,28.36,7v24\n                                        C28.36,31.199,28.199,31.36,28,31.36z M4.36,30.64h23.28V7.36H22c-0.199,0-0.36-0.161-0.36-0.36V1.36H4.36V30.64z M22.36,6.64h4.771\n                                        L22.36,1.869V6.64z 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data-autoid=\"c4d--card\" size=\"\"><\/p>\n<div class=\"card-heading\">\n                                <c4d-card-heading role=\"heading\" aria-level=\"3\" data-autoid=\"c4d--card-heading\"\n                                    slot=\"heading\"><!---->Support tools<!----><\/c4d-card-heading>\n                            <\/div>\n<p class=\"card-content\"><!---->Browse CLI tools to help with troubleshooting<!----><\/p>\n<p>                            <svg slot=\"pictogram\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\"\n                                xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-autoid=\"c4d--card__pictogram\"\n                                aria-label=\"Pictogram description\" width=\"64\" height=\"64\" viewBox=\"0 0 32 32\" role=\"img\"\n                                class=\"cds--card__pictogram\">\n                                <path id=\"desktop_1_\" 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c-0.788-0.788-2.074-0.79-2.864,0l-9.311,9.311l-0.51-0.509l9.311-9.311c1.038-1.038,2.848-1.036,3.884,0\n                                        c0.519,0.519,0.805,1.208,0.805,1.942s-0.286,1.423-0.805,1.942L21.361,14.518z M19.674,12.831l-0.51-0.509l9.282-9.282l0.51,0.509\n                                        L19.674,12.831z\"><\/path>\n                            <\/svg><br \/>\n                        <\/c4d-card><\/p>\n<p>                        <c4d-card class=\"explore-boxes\" pictogram-placement=\"top\"\n                            href=\"https:\/\/www.ibm.com\/community\/101\/qradar\/knowledge\" color-scheme=\"\"\n                            data-autoid=\"c4d--card\" size=\"\"><\/p>\n<div class=\"card-heading\">\n                                <c4d-card-heading role=\"heading\" aria-level=\"3\" data-autoid=\"c4d--card-heading\"\n                                    slot=\"heading\"><!---->Technotes<!----><\/c4d-card-heading>\n                            <\/div>\n<p class=\"card-content\"><!---->Browse a directory of our technical notes<!----><\/p>\n<p>                            <svg slot=\"pictogram\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\"\n                                xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-autoid=\"c4d--card__pictogram\"\n                                aria-label=\"Pictogram description\" width=\"64\" height=\"64\" viewBox=\"0 0 32 32\" role=\"img\"\n                                class=\"cds--card__pictogram\">\n                                <path id=\"desktop_1_\"\n                                    d=\"M4,31.36c-1.853,0-3.36-1.508-3.36-3.36S2.147,24.64,4,24.64S7.36,26.147,7.36,28S5.853,31.36,4,31.36\n                                        z M4,25.36c-1.456,0-2.64,1.184-2.64,2.64S2.544,30.64,4,30.64S6.64,29.456,6.64,28S5.456,25.36,4,25.36z M31,28.36H11v-0.72h20\n                                        V28.36z M4,19.36c-1.853,0-3.36-1.508-3.36-3.36S2.147,12.64,4,12.64S7.36,14.147,7.36,16S5.853,19.36,4,19.36z M4,13.36\n                                        c-1.456,0-2.64,1.185-2.64,2.64c0,1.456,1.185,2.64,2.64,2.64S6.64,17.456,6.64,16S5.456,13.36,4,13.36z M31,16.36H11v-0.72h20\n                                        V16.36z M4,7.36C2.147,7.36,0.64,5.853,0.64,4S2.147,0.64,4,0.64S7.36,2.147,7.36,4S5.853,7.36,4,7.36z M4,1.36\n                                        C2.544,1.36,1.36,2.544,1.36,4S2.544,6.64,4,6.64S6.64,5.456,6.64,4S5.456,1.36,4,1.36z M31,4.36H11V3.64h20V4.36z\">\n                                <\/path>\n                            <\/svg><br \/>\n                        <\/c4d-card><\/p>\n<p>                        <c4d-card class=\"explore-boxes\" pictogram-placement=\"top\"\n                            href=\"https:\/\/www.ibm.com\/community\/101\/qradar\/installs\" color-scheme=\"\"\n                            data-autoid=\"c4d--card\" size=\"\"><\/p>\n<div class=\"card-heading\">\n                                <c4d-card-heading role=\"heading\" aria-level=\"3\" data-autoid=\"c4d--card-heading\"\n                                    slot=\"heading\"><!---->Installs and Upgrades<!----><\/c4d-card-heading>\n                            <\/div>\n<p class=\"card-content\"><!---->Learn about installing and upgrading QRadar<!----><\/p>\n<p>                            <svg slot=\"pictogram\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\"\n                                xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-autoid=\"c4d--card__pictogram\"\n                                aria-label=\"Pictogram description\" width=\"64\" height=\"64\" viewBox=\"0 0 32 32\" role=\"img\"\n                                class=\"cds--card__pictogram\">\n                                <path id=\"renew_1_\" d=\"M16,31.36c-4.53,0-8.717-1.933-11.64-5.338V31H3.64v-6.36H10v0.721H4.743\n                                        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slot=\"heading\"><!---->Known issues<!----><\/c4d-card-heading>\n                            <\/div>\n<p class=\"card-content\"><!---->See current and fixed issues with QRadar<!----><\/p>\n<p>                            <svg slot=\"pictogram\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\"\n                                xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-autoid=\"c4d--card__pictogram\"\n                                aria-label=\"Pictogram description\" width=\"64\" height=\"64\" viewBox=\"0 0 32 32\" role=\"img\"\n                                class=\"cds--card__pictogram\">\n                                <path id=\"desktop_1_\"\n                                    d=\"M26,31.36H6c-0.16,0-0.3-0.105-0.345-0.259l-5-17c-0.04-0.135,0.003-0.281,0.109-0.374l15-13\n                                            c0.136-0.117,0.336-0.117,0.472,0l15,13c0.107,0.092,0.149,0.238,0.11,0.374l-5,17C26.301,31.255,26.16,31.36,26,31.36z\n                                             M6.731,30.64h18.538l-5.514-7.168L9.328,27.264L6.731,30.64z M20.379,23.103l5.476,7.117l4.619-15.707l-4.133,1.102\n                                            c-0.013,0.039-0.033,0.076-0.06,0.11L20.379,23.103z M1.526,14.513l4.62,15.707l2.494-3.242V16.41L1.526,14.513z M16,18.591\n                                            L10.146,26.2l9.148-3.327L16,18.591z M9.36,16.602v9.44l6.025-7.833L9.36,16.602z M16.615,18.209l3.312,4.306l5.277-6.597\n                                            L16.615,18.209z M16.36,5.9v11.631l8.834-2.355L16.36,5.9z M9.495,15.893l6.145,1.639V6.236L9.495,15.893z M1.749,13.827\n                                            l7.016,1.871L15.64,4.895V1.789L1.749,13.827z M16.36,4.856l9.627,10.108l4.264-1.137L16.36,1.789V4.856z\">\n                                <\/path>\n                            <\/svg><br \/>\n                        <\/c4d-card><br \/>\n                    <\/c4d-card-group>\n                <\/div>\n<\/p><\/div>\n<p>            <!------- Explore 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