{"id":16787,"date":"2023-08-23T18:50:10","date_gmt":"2023-08-23T18:50:10","guid":{"rendered":"https:\/\/www.ibm.com\/community\/qradar\/?page_id=16787"},"modified":"2024-07-24T21:01:09","modified_gmt":"2024-07-24T21:01:09","slug":"cloudpaksystem","status":"publish","type":"page","link":"https:\/\/www.ibm.com\/community\/101\/cloudpaksystem\/","title":{"rendered":"IBM Cloud Pak System"},"content":{"rendered":"<p>              <!-- web components -->\n              <link rel=\"stylesheet\" href=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v1\/canary\/plex.css\" \/>\n              <link rel=\"stylesheet\" href=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v1\/canary\/grid.css\" \/>\n              <script type=\"module\" src=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/latest\/accordion.min.js\"><\/script><br \/>\n              <script type=\"module\" 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src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/version\/v1.38.0\/rtl\/image.rtl.min.js\"><\/script><\/p>\n<p>              <!-- old js and css --><br \/>\n              <script src=\"http:\/\/code.jquery.com\/jquery-1.11.3.min.js\"><\/script><br \/>\n              <script src=\"https:\/\/nightly.datatables.net\/js\/jquery.dataTables.js\"><\/script><br \/>\n              <script type=\"text\/javascript\" charset=\"utf8\" src=\"https:\/\/cdn.datatables.net\/responsive\/2.2.5\/js\/dataTables.responsive.min.js\"><\/script>\n              <link href=\"https:\/\/1.www.s81c.com\/common\/v18\/css\/tables.css\" rel=\"stylesheet\" \/>\n<div class=\"bx--grid bx--no-gutter\">\n<p>                <!---------- header --------->\n                <dds-leadspace alt=\"alt text\" size=\"medium\">\n                  <dds-leadspace-heading>IBM Cloud Pak System 101<\/dds-leadspace-heading>\n                  Introducing IBM Cloud Pak System 101, your support content hub for product knowledge and documentation.\n                  <dds-button-group slot=\"action\">\n                    <dds-button-group-item target=\"_blank\" href=\"https:\/\/www.ibm.com\/support\/pages\/node\/213929\">\n                      General Support Guide\n                    <\/dds-button-group-item>\n                    <dds-button-group-item target=\"_blank\" href=\"https:\/\/www.ibm.com\/support\/pages\/node\/737691\">\n                      Hardware Support Guide\n                    <\/dds-button-group-item>\n                  <\/dds-button-group>\n                  <dds-background-media mobile-position=\"\" alt=\"Image alt text\" default-src=\"https:\/\/www.ibm.com\/community\/101\/wp-content\/uploads\/sites\/5\/2023\/08\/cloud-pak-system.jpg\">\n                    <dds-image-item media=\"(min-width: 1584px)\" srcset=\"https:\/\/www.ibm.com\/community\/101\/wp-content\/uploads\/sites\/5\/2023\/08\/cloud-pak-system.jpg\">\n                    <\/dds-image-item>\n                    <dds-image-item media=\"(min-width: 1312px)\" srcset=\"https:\/\/www.ibm.com\/community\/101\/wp-content\/uploads\/sites\/5\/2023\/08\/cloud-pak-system.jpg\">\n                    <\/dds-image-item>\n                    <dds-image-item media=\"(min-width: 672px)\" srcset=\"hhttps:\/\/www.ibm.com\/community\/101\/wp-content\/uploads\/sites\/5\/2023\/08\/cloud-pak-system.jpg\">\n                    <\/dds-image-item>\n                    <dds-image-item media=\"(min-width: 320px)\" srcset=\"https:\/\/www.ibm.com\/community\/101\/wp-content\/uploads\/sites\/5\/2023\/08\/cloud-pak-system.jpg\">\n                    <\/dds-image-item>\n                    <dds-image-item media=\"(min-width: 0px)\" srcset=\"https:\/\/www.ibm.com\/community\/101\/wp-content\/uploads\/sites\/5\/2023\/08\/cloud-pak-system.jpg\">\n                    <\/dds-image-item>\n                  <\/dds-background-media>\n                <\/dds-leadspace>\n<p>                <!------ Navigation ------->\n                <dds-table-of-contents toc-layout=\"horizontal\">\n<div class=\"bx--tableofcontents-horizontal__contents\">\n<p>                    <!--------- News ---------><br \/>\n                    <a name=\"1\" data-title=\"News and Notices\"><\/a><\/p>\n<div id=\"tn\" class=\"bx--row\" style=\"margin-top: 1rem\">\n<div class=\"bx--col-sm-16 bx--col-lg-4\">\n<h3>News and Notices<\/h3>\n<p>\n                        Stay up to date with the latest changes in Cloud Pak System.\n                      <\/div>\n<div class=\"bx--col-sm-4 bx--col-lg-12\">\n                        <dds-carousel>\n                          <dds-card href=\"https:\/\/www.ibm.com\/docs\/en\/cloud-pak-system\">\n                            <dds-card-heading>The following IBM Cloud Pak System accelerator pattern types are available for IBM Cloud Pak System 2.3.3.6<\/dds-card-heading>\n<ul>\n<li>\n                                IBM Cloud Pak\u00ae for Security (v1.10)\u00a0\n                              <\/li>\n<li>\n                                IBM Cloud Pak for Automation (v22.2)\n                              <\/li>\n<li>\n                                IBM Cloud Pak\u00ae for Integration (v7.0)\n                              <\/li>\n<li>\n                                IBM Cloud Pak for Watson AIOps (v3.7)\n                              <\/li>\n<li>\n                                Red Hat OpenShift Container Platform 4.12.0.2\n                              <\/li>\n<\/ul>\n<dds-card-footer target=\"_blank\">\n                              <svg slot=\"icon\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\">\n                                <path d=\"M11.8 2.8L10.8 3.8 16.2 9.3 1 9.3 1 10.7 16.2 10.7 10.8 16.2 11.8 17.2 19 10z\"><\/path>\n                              <\/svg>\n                            <\/dds-card-footer>\n                          <\/dds-card>\n<dds-card\n                            href=\"https:\/\/www.ibm.com\/common\/ssi\/cgi-bin\/ssialias?appname=skmwww&#038;htmlfid=897%2FENUS220-222&#038;infotype=AN&#038;subtype=CA&#038;mhsrc=ibmsearch_a&#038;mhq=9573%20ibm%20cloud%20pak%20system\">\n                            <dds-card-heading>W4600 IBM Cloud Pak System\n                            <\/dds-card-heading>\n<p>\n                              Plan now for a IBM Cloud Pak System W4600 (MT 9568)\n                            <\/p>\n<dds-card-footer target=\"_blank\">\n                              <svg slot=\"icon\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\">\n                                <path d=\"M11.8 2.8L10.8 3.8 16.2 9.3 1 9.3 1 10.7 16.2 10.7 10.8 16.2 11.8 17.2 19 10z\"><\/path>\n                              <\/svg>\n                            <\/dds-card-footer>\n                          <\/dds-card>\n<dds-card href=\"https:\/\/www.ibm.com\/support\/pages\/node\/958919\">\n<dds-card-heading>W3700, W3550, W3500 IBM Cloud Pak Systems are end of life in 2024.\n                            <\/dds-card-heading>\n<p>\n                              Read more about Appliance Hardware Lifecycle: Cloud Pak System (ibm.com) <\/p>\n<dds-card-footer target=\"_blank\">\n                              <svg slot=\"icon\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\">\n                                <path d=\"M11.8 2.8L10.8 3.8 16.2 9.3 1 9.3 1 10.7 16.2 10.7 10.8 16.2 11.8 17.2 19 10z\"><\/path>\n                              <\/svg>\n                            <\/dds-card-footer>\n                          <\/dds-card>\n                        <\/dds-carousel>\n                      <\/div>\n<\/p><\/div>\n<p>                    <a name=\"2\" data-title=\"Important Support Resources\"><\/a><br \/>\n                    <!---------- important resources ---------><\/p>\n<div id=\"tn\" class=\"bx--row\" style=\"margin: 5rem 0;\">\n<div class=\"bx--col-sm-16 bx--col-lg-4\">\n<h3>Important support resources<\/h3>\n<\/p><\/div>\n<div class=\"bx--col-sm-4 bx--col-lg-12\">\n                        <dds-card-group>\n                          <dds-card-group-item cta-type=\"local\" href=\"https:\/\/www.ibm.com\/support\/pages\/node\/213929\">\n                            <dds-card-heading>Contacting IBM Cloud Pak System and IBM Cloud Pak System Software Support\u00a0<\/dds-card-heading>\n                            <dds-card-cta-footer slot=\"footer\" target=\"_blank\">\n                            <\/dds-card-cta-footer>\n                          <\/dds-card-group-item>\n                          <dds-card-group-item cta-type=\"local\" href=\"https:\/\/www.ibm.com\/support\/pages\/node\/737691\">\n                            <dds-card-heading>IBM Appliance Support Guide\u00a0<\/dds-card-heading>\n                            <dds-card-cta-footer slot=\"footer\" target=\"_blank\">\n                            <\/dds-card-cta-footer>\n                          <\/dds-card-group-item>\n                          <dds-card-group-item cta-type=\"local\" href=\"https:\/\/www.ibm.com\/products\/expertlabs\">\n                            <dds-card-heading>Having network problems or need help securing yout Cloud Pak System? IBM Expert Labs Network consultants are available to help. <\/dds-card-heading>\n                            <dds-card-cta-footer slot=\"footer\" target=\"_blank\">\n                            <\/dds-card-cta-footer>\n                          <\/dds-card-group-item>\n                          <dds-card-group-item cta-type=\"local\" href=\"https:\/\/www.ibm.com\/support\/pages\/my-notifications-subscription-service\">\n                            <dds-card-heading>Stay up to date with My Notifications <\/dds-card-heading>\n                            <dds-card-cta-footer slot=\"footer\" target=\"_blank\">\n                            <\/dds-card-cta-footer>\n                          <\/dds-card-group-item>\n                          <dds-card-group-item cta-type=\"local\" href=\".\/system-firmware\">\n                            <dds-card-heading>Cloud Pak System firmware upgrade guide <\/dds-card-heading>\n                            <dds-card-cta-footer slot=\"footer\" target=\"_blank\">\n                            <\/dds-card-cta-footer>\n                          <\/dds-card-group-item>\n                        <\/dds-card-group>\n                      <\/div>\n<\/p><\/div>\n<p>                    <a name=\"3\" data-title=\"Frequently Searched Technical Notes\"><\/a><br \/>\n                    <!--------Technotes--------><\/p>\n<div class=\"bx--row\" style=\"margin: 5rem 0\">\n<div class=\"bx--col-sm-16 bx--col-lg-4\">\n<h3 style=\"margin-bottom: 10px\">Frequently searched technical notes<\/h3>\n<\/p><\/div>\n<div class=\"bx--col-sm-4 bx--col-lg-12\" style=\"justify-content: right;display: flex;padding-right: 32px; margin-bottom: 10px;\">\n                        <dds-button-group data-autoid=\"dds--button-group\" role=\"list\" style=\"--dds--button-group--item-count: 1; height: fit-content;\">\n                          <dds-button-cta href=\".\/technotes\" target=\"_blank\" kind=\"primary\" data-autoid=\"dds--button-cta\" role=\"listitem\" icon-layout=\"\" size=\"\">\n                            See our technotes\n                          <\/dds-button-cta>\n                        <\/dds-button-group>\n                      <\/div>\n<p><\/p>\n<p>                      <!--------Troubleshoot--------><\/p>\n<div class=\"bx--col-sm-16 bx--col-lg-16\">\n                        <dds-carousel id=\"dds-carousel\" style=\"margin-bottom: 20px;\">\n<p>                          <bx-tile class=\"lead-box\" style=\"background-image: linear-gradient(135deg,  #002d9c 0%, #8a3ffc 100%);\"><\/p>\n<div id=\"lead-box-header\" style=\"\">Top-viewed technical notes<\/div>\n<div id=\"lead-box-body\">\n                              <img decoding=\"async\" style=\"width: 90%\" src=\"https:\/\/www.ibm.com\/community\/101\/wp-content\/uploads\/sites\/5\/2023\/08\/gear.png\" alt=\"gear\" \/>\n                            <\/div>\n<p>                          <\/bx-tile>\n                          <dds-card-group-item cta-type=\"local\" href=\"https:\/\/www.ibm.com\/support\/pages\/node\/513145\">\n                            <dds-card-heading>Health Checks and Introduction to Troubleshooting on a Cloud Pak System<\/dds-card-heading>\n<p>This document describes how the customer&#8217;s system administrator checks the health and troubleshoots a problem on a Cloud Pak System.<\/p>\n<dds-card-cta-footer slot=\"footer\" target=\"_blank\"> <\/dds-card-cta-footer>\n                          <\/dds-card-group-item>\n                          <dds-card-group-item cta-type=\"local\" href=\"https:\/\/www.ibm.com\/support\/pages\/node\/514827\">\n                            <dds-card-heading>Troubleshoot data center network connections to the &#8220;Top of Rack Switch&#8221; within the IBM Cloud Pak System <\/dds-card-heading>\n<p>The client IBM Cloud Pak System administrators and client network data center engineers debug problems with connection from a client network data center to the IBM Cloud<br \/>\n                              Pak System Top of Rack (TOR).<\/p>\n<dds-card-cta-footer slot=\"footer\" target=\"_blank\"> <\/dds-card-cta-footer>\n                          <\/dds-card-group-item>\n                          <dds-card-group-item cta-type=\"local\" href=\"https:\/\/www.ibm.com\/support\/pages\/node\/6848497\">\n                            <dds-card-heading>IBM Cloud Pak System: How to set up Red Hat Satellite Server V6.11 or migrate from V6.10 to V6.11 <\/dds-card-heading>\n<p>This technote provides how-to details for IBM Cloud Pak System customers setting up Red Hat Satellite Server V6.11 and moving from V6.10 (earlier Satellite version) to<br \/>\n                              V6.11. <\/p>\n<dds-card-cta-footer slot=\"footer\" target=\"_blank\"> <\/dds-card-cta-footer>\n                          <\/dds-card-group-item>\n                          <dds-card-group-item cta-type=\"local\" href=\"https:\/\/www.ibm.com\/support\/pages\/node\/6570391\">\n                            <dds-card-heading>Storage node status remains in &#8220;Warning&#8221; state after battery replacement &#8211; steps to restore normal status<\/dds-card-heading>\n<p>The Cloud Pak System device raises a warning event regarding the need for a battery replacement.<\/p>\n<dds-card-cta-footer slot=\"footer\" target=\"_blank\"> <\/dds-card-cta-footer>\n                          <\/dds-card-group-item>\n                          <dds-card-group-item cta-type=\"local\" href=\"https:\/\/www.ibm.com\/support\/pages\/node\/709805\">\n                            <dds-card-heading>Firmware Support Practice for IBM Cloud Pak System products <\/dds-card-heading>\n<p>This document provides information on the Firmware Levels of support for the following IBM appliance solutions and software: Cloud Pak System, Cloud Pak System Software,<br \/>\n                              and Cloud Pak System Software Suite.<\/p>\n<dds-card-cta-footer slot=\"footer\" target=\"_blank\"> <\/dds-card-cta-footer>\n                          <\/dds-card-group-item>\n                        <\/dds-carousel>\n                      <\/div>\n<p>\n                    <\/div>\n<\/p><\/div>\n<\/dds-table-of-contents>\n<\/div>\n<p><!-------Footer Section-----------><\/p>\n<div class=\"item-horizontal-with-media\" style=\"background-color: #f4f4f4;margin-bottom: -0.6%;\">\n<div>\n<hr class=\"bx--hr\">\n    <\/div>\n<div id=\"tn\" class=\"bx--row\" style=\"margin: 2rem 0;\">\n<div class=\"bx--col-sm-16 bx--col-lg-4\">\n            <dds-image alt=\"image\" slot=\"media\"\n            default-src=\"https:\/\/www.ibm.com\/community\/101\/wp-content\/uploads\/sites\/5\/2024\/05\/kisspng-technical-support-business-ibm-director-sales-ibm-logo-5b515bceafcd74.5367841115320585747201.png\"\n            width=\"100\" height=\"100\" class=\"alignnone size-medium wp-image-3083\" data-autoid=\"dds--image\"\n            style=\"max-width: 50%; 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General Support Guide Hardware Support Guide News and Notices Stay up to date with the latest changes in Cloud Pak System. The following IBM Cloud Pak System accelerator pattern types are available for IBM Cloud [&hellip;]<\/p>\n","protected":false},"author":56819,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-brochureware.php","meta":{"footnotes":""},"tags":[],"_links":{"self":[{"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/pages\/16787"}],"collection":[{"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/users\/56819"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/comments?post=16787"}],"version-history":[{"count":29,"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/pages\/16787\/revisions"}],"predecessor-version":[{"id":20673,"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/pages\/16787\/revisions\/20673"}],"wp:attachment":[{"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/media?parent=16787"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/tags?post=16787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}