{"id":16635,"date":"2023-08-07T16:14:19","date_gmt":"2023-08-07T16:14:19","guid":{"rendered":"https:\/\/www.ibm.com\/community\/qradar\/?page_id=16635"},"modified":"2026-02-24T00:26:39","modified_gmt":"2026-02-24T00:26:39","slug":"technotes","status":"publish","type":"page","link":"https:\/\/www.ibm.com\/community\/101\/maas360\/technotes\/","title":{"rendered":"MaaS360 &#8211; Technical Notes"},"content":{"rendered":"<p>            <!--Support Tools --><br \/>\n<!------- Fonts and Grids ------->\n<link rel=\"stylesheet\" href=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v1\/canary\/plex.css\" \/>\n<link rel=\"stylesheet\" href=\"https:\/\/1.www.s81c.com\/common\/carbon\/web-components\/tag\/latest\/grid.css\" \/>\n<!------- Fonts and Grids -------><\/p>\n<p><!------- Components Carbon for IBM.COM (c4d) -------><br \/>\n<script type=\"module\"\n    src=\"https:\/\/1.www.s81c.com\/common\/carbon-for-ibm-dotcom\/tag\/v2\/latest\/button-group.min.js\">\/* For Buttons 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on their Console .\">\n        <cds-actionable-notification-button slot=\"action\">Open Here<\/cds-actionable-notification-button>\n    <\/cds-actionable-notification> \n    --><\/p>\n<p>    <!------- Inline Notification -------><br \/>\n    <!--     \n    <cds-inline-notification timeout=\"60000\" kind=\"info\" style=\"min-width: 30rem; margin-bottom: .5rem\"\n        title=\"Notification title\" subtitle=\"Subtitle text goes here.\">\n    <\/cds-inline-notification> \n    --><br \/>\n    <!------- Inline Notification -------><\/p>\n<\/div>\n<p><!-- \nkind=\"warning\"\nkind=\"error\"\nkind=\"info\"\nkind=\"success\" \n--><br \/>\n<!------- Notification -------><\/p>\n<div class=\"cds--grid cds--no-gutter\">\n<p>    <!------- Header -------><br \/>\n    <c4d-leadspace alt=\"alt text\" default-src=\"www.example.com\" size=\"medium\"><br \/>\n        <c4d-leadspace-heading>MaaS360 Technical Notes<\/c4d-leadspace-heading><br \/>\n        The MaaS360 support team writes technical notes, problem resolutions, and troubleshooting content, to provide<br \/>\n        expert<br \/>\n        knowledge to users.<br \/>\n        <c4d-button-group slot=\"action\"><br \/>\n            <c4d-button-group-item href=\"http:\/\/www.ibm.com\/support\/mynotifications\" cta-type=\"external\"><br \/>\n                Sign up for notifications<br \/>\n            <\/c4d-button-group-item><br \/>\n        <\/c4d-button-group><br \/>\n        <c4d-background-media slot=\"image\" opacity=\"100\" alt=\"alt text\"\n            default-src=\"https:\/\/assets.ibm.com\/is\/content\/ibm\/ibm-maas360-resources-leadspace-medium\"><br \/>\n        <\/c4d-background-media><br \/>\n    <\/c4d-leadspace><br \/>\n    <!------- Header -------><\/p>\n<p>    <!------- Body -------><br \/>\n    <c4d-table-of-contents id=\"tocComponent\" toc-layout=\"horizontal\"><\/p>\n<div class=\"cds--tableofcontents-horizontal__contents\">\n<p>            <!------- Table -------><\/p>\n<div class=\"cds--row\">\n                <a name=\"29\" data-title=\"Technotes\"><\/a><\/p>\n<div class=\"cds--col-sm-16 cds--col-lg-16\" style=\"margin: 5rem 0 10rem 0;\">\n                    <cds-table use-zebra-styles><\/p>\n<p>                        <cds-table-toolbar slot=\"toolbar\"><\/p>\n<div data-floating-menu-container style=\"position: relative; width: 100%;\">\n                                <cds-table-toolbar-content><br \/>\n                                    <cds-table-toolbar-search placeholder=\"Filter table\"\n                                        aria-label=\"Search input\"><\/cds-table-toolbar-search><br \/>\n                                    <cds-overflow-menu toolbar-action><br \/>\n                                        <svg fill=\"#525252\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\"\n                                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" aria-hidden=\"true\"\n                                            width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" slot=\"icon\">\n                                            <path\n                                                d=\"M13.5,8.4c0-0.1,0-0.3,0-0.4c0-0.1,0-0.3,0-0.4l1-0.8c0.4-0.3,0.4-0.9,0.2-1.3l-1.2-2C13.3,3.2,13,3,12.6,3\tc-0.1,0-0.2,0-0.3,0.1l-1.2,0.4c-0.2-0.1-0.4-0.3-0.7-0.4l-0.3-1.3C10.1,1.3,9.7,1,9.2,1H6.8c-0.5,0-0.9,0.3-1,0.8L5.6,3.1\tC5.3,3.2,5.1,3.3,4.9,3.4L3.7,3C3.6,3,3.5,3,3.4,3C3,3,2.7,3.2,2.5,3.5l-1.2,2C1.1,5.9,1.2,6.4,1.6,6.8l0.9,0.9c0,0.1,0,0.3,0,0.4\tc0,0.1,0,0.3,0,0.4L1.6,9.2c-0.4,0.3-0.5,0.9-0.2,1.3l1.2,2C2.7,12.8,3,13,3.4,13c0.1,0,0.2,0,0.3-0.1l1.2-0.4\tc0.2,0.1,0.4,0.3,0.7,0.4l0.3,1.3c0.1,0.5,0.5,0.8,1,0.8h2.4c0.5,0,0.9-0.3,1-0.8l0.3-1.3c0.2-0.1,0.4-0.2,0.7-0.4l1.2,0.4\tc0.1,0,0.2,0.1,0.3,0.1c0.4,0,0.7-0.2,0.9-0.5l1.1-2c0.2-0.4,0.2-0.9-0.2-1.3L13.5,8.4z M12.6,12l-1.7-0.6c-0.4,0.3-0.9,0.6-1.4,0.8\tL9.2,14H6.8l-0.4-1.8c-0.5-0.2-0.9-0.5-1.4-0.8L3.4,12l-1.2-2l1.4-1.2c-0.1-0.5-0.1-1.1,0-1.6L2.2,6l1.2-2l1.7,0.6\tC5.5,4.2,6,4,6.5,3.8L6.8,2h2.4l0.4,1.8c0.5,0.2,0.9,0.5,1.4,0.8L12.6,4l1.2,2l-1.4,1.2c0.1,0.5,0.1,1.1,0,1.6l1.4,1.2L12.6,12z\">\n                                            <\/path>\n                                            <path\n                                                d=\"M8,11c-1.7,0-3-1.3-3-3s1.3-3,3-3s3,1.3,3,3C11,9.6,9.7,11,8,11C8,11,8,11,8,11z M8,6C6.9,6,6,6.8,6,7.9C6,7.9,6,8,6,8\tc0,1.1,0.8,2,1.9,2c0,0,0.1,0,0.1,0c1.1,0,2-0.8,2-1.9c0,0,0-0.1,0-0.1C10,6.9,9.2,6,8,6C8.1,6,8,6,8,6z\">\n                                            <\/path>\n                                        <\/svg><\/p>\n<p>                                        <cds-overflow-menu-body style=\"width: 180px;\"><br \/>\n                                            <cds-overflow-menu-item\n                                                onclick=\"dropdownFilter('Install')\">Install<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item\n                                                onclick=\"dropdownFilter('Upgrade')\">Upgrade<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item onclick=\"dropdownFilter('Must Gather')\">Must<br \/>\n                                                Gather<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item\n                                                onclick=\"dropdownFilter('Error')\">Error<\/cds-overflow-menu-item><br \/>\n                                            <cds-overflow-menu-item\n                                                onclick=\"dropdownFilter('Settings')\">Settings<\/cds-overflow-menu-item><br \/>\n                                        <\/cds-overflow-menu-body><\/p>\n<p>                                    <\/cds-overflow-menu><br \/>\n                                    <cds-button onclick=\"clearButton()\">Clear Search<\/cds-button><br \/>\n                                <\/cds-table-toolbar-content>\n                            <\/div>\n<p>                        <\/cds-table-toolbar><br \/>\n                        <cds-table-header-title slot=\"title\">DataTable<\/cds-table-header-title><br \/>\n                        <cds-table-header-description slot=\"description\">Technotes Table<\/cds-table-header-description><br \/>\n                        <cds-table-head><br \/>\n                            <cds-table-header-row><br \/>\n                                <cds-table-header-cell style=\"width: 10%;\">Updated<\/cds-table-header-cell><br \/>\n                                <cds-table-header-cell style=\"width: 30%;\">Title<\/cds-table-header-cell><br \/>\n                                <cds-table-header-cell style=\"width: 60%;\">Description<\/cds-table-header-cell><br \/>\n                            <\/cds-table-header-row><br \/>\n                        <\/cds-table-head><br \/>\n                        <cds-table-body id=\"tableBody\"><br \/>\n                            <cds-table-row><br \/>\n                                <cds-table-cell>2025-03-10<\/cds-table-cell><br \/>\n                                <cds-table-cell><br \/>\n                                    <cds-link href=\"ibm.com\" size=\"md\" target=\"_blank\"> Test Title<br \/>\n                                    <\/cds-link><br \/>\n                                <\/cds-table-cell><br \/>\n                                <cds-table-cell>Lorem ipsum dolor sit amet consectetur adipisicing elit. Maiores, fugiat<br \/>\n                                    soluta. Officia voluptatum quisquam illo, corporis ducimus atque repellat<br \/>\n                                    architecto!<br \/>\n                                    file.<\/cds-table-cell><br \/>\n                            <\/cds-table-row><br \/>\n                        <\/cds-table-body><\/p>\n<p>                    <\/cds-table><br \/>\n                    <cds-pagination total-items=\"21\" page-size=\"10\" total-items=\"100\" size=\"lg\"><br \/>\n                        <cds-select-item value=\"10\">10<\/cds-select-item><br \/>\n                        <cds-select-item value=\"20\">20<\/cds-select-item><br \/>\n                        <cds-select-item value=\"30\">30<\/cds-select-item><br \/>\n                        <cds-select-item value=\"40\">40<\/cds-select-item><br \/>\n                        <cds-select-item value=\"50\">50<\/cds-select-item><br \/>\n                    <\/cds-pagination>\n                <\/div>\n<\/p><\/div>\n<p>            <!------- Table -------><\/p>\n<p>            <!------- Explore -------><\/p>\n<div class=\"cds--row\">\n                <a name=\"5\" data-title=\"Explore MaaS360\"><\/a><br \/>\n                <a name=\"explore\"><\/a><\/p>\n<div class=\" cds--col-sm-16 cds--col-lg-4\">\n<h3>Explore MaaS360 101<\/h3>\n<\/p><\/div>\n<div class=\"cds--col-sm-4 cds--col-lg-12\">\n<p>                    <c4d-card-group grid-mode=\"condensed\"><\/p>\n<p>                        <c4d-card class=\"explore-boxes\" pictogram-placement=\"top\" href=\"https:\/\/www.ibm.com\/community\/101\/maas360\/\"\n                            data-autoid=\" c4d--card\" size=\"\"><\/p>\n<div class=\"card-heading\">\n                                <c4d-card-heading role=\"heading\" aria-level=\"3\" data-autoid=\"c4d--card-heading\"\n                                    slot=\"heading\"><!---->MaaS360 home<!----><\/c4d-card-heading>\n                            <\/div>\n<p class=\"card-content\"><!---->Return to the MaaS360 101 homepage<!----><\/p>\n<p>                            <svg slot=\"pictogram\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\"\n                                xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-autoid=\"c4d--card__pictogram\"\n                                aria-label=\"Pictogram description\" width=\"64\" height=\"64\" viewBox=\"0 0 32 32\" role=\"img\"\n                                class=\"cds--card__pictogram\">\n                                <path id=\"home--front_1_\"\n                                    d=\"M31,31.36H1v-0.72h1.64V19h0.72v11.64h9.28V19c0-0.199,0.161-0.36,0.36-0.36h6\n                                                                        c0.199,0,0.36,0.161,0.36,0.36v11.64h9.279V19h0.721v11.64H31V31.36z M13.36,30.64h5.28V19.36h-5.28\n                                                                        C13.36,19.36,13.36,30.64,13.36,30.64z M13,16.363v-0.72l6-0.003v0.72L13,16.363z M30.745,16.254L16,1.509L1.254,16.254\n                    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href=\"https:\/\/www.ibm.com\/community\/101\/maas360\/technotes\/\" color-scheme=\"\" data-autoid=\"c4d--card\"\n                            size=\"\"><\/p>\n<div class=\"card-heading\">\n                                <c4d-card-heading role=\"heading\" aria-level=\"3\" data-autoid=\"c4d--card-heading\"\n                                    slot=\"heading\"><!---->Technotes<!----><\/c4d-card-heading>\n                            <\/div>\n<p class=\"card-content\"><!---->Browse a directory of our technical notes<!----><\/p>\n<p>                            <svg slot=\"pictogram\" focusable=\"false\" preserveAspectRatio=\"xMidYMid meet\"\n                                xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-autoid=\"c4d--card__pictogram\"\n                                aria-label=\"Pictogram description\" width=\"64\" height=\"64\" viewBox=\"0 0 32 32\" role=\"img\"\n                                class=\"cds--card__pictogram\">\n                                <path 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class=\"cds--col-sm-4 cds--col-lg-4\" align=\"center\">\n<p>            <img decoding=\"async\" alt=\"image\" slot=\"media\" alt=\"Alt text\"\n                src=\"https:\/\/www.ibm.com\/community\/101\/wp-content\/uploads\/sites\/5\/2024\/02\/IBM_Security_lockup_color_rev_RGB_Black-Small-e1707158165672.png\"\n                style=\"max-width: 150%;\">\n        <\/div>\n<div class=\"cds--col-sm-8 cds--col-lg-8\" align=\"center\">\n<p class=\"ibm-h4 ibm-small\"><em><span class=\"ibm-pull-quote-open ibm-textcolor-blue-50\">&#8220;<\/span>IBM<br \/>\n                    prides itself on delivering world class software support with highly skilled, customer-focused<br \/>\n                    people.<br \/>\n                    <span class=\"ibm-pull-quote-close ibm-textcolor-blue-50\">&#8221;<\/span><\/em><\/p>\n<div class=\"cds--col-sm-16 cds--col-lg-12\" style=\"margin-left: -2%; \">\n                <br \/>\n                <c4d-button-group slot=\"action\"><br \/>\n                   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           value=\"https:\/\/www.ibm.com\/contact\/global#Middle+East+and+Africa\" size=\"lg\">Middle East and<br \/>\n                            Africa<\/cds-dropdown-item><br \/>\n                    <\/cds-dropdown>\n                <\/div>\n<p>            <\/cds-link-list>\n        <\/div>\n<\/p><\/div>\n<\/div>\n<p><!-------Footer Section-----------><\/p>\n<style>\n    cds-table-cell {\n        padding: 10px;\n        \/* Not Required but Recommended for a better presentation in the table *\/\n    }\n<\/style>\n<p><script>\n    let tableItems = [{'title_tn': 'MaaS360 Support Site Registration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7239465', 'description_tn': 'This will include how to register for the support portal, adding others to contribute to cases, and support portal administration.', 'updated_tn': '2026-02-20'}, {'title_tn': 'IBM MaaS360_SaaS', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7108976', 'description_tn': 'IBM MaaS360 SaaS is generally available as of 2016-07-26 which means this offering can be purchased and is fully supported by IBM.', 'updated_tn': '2026-02-16'}, {'title_tn': 'Renewing the MaaS360 Entra ID Secret Key', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7260953', 'description_tn': 'The secret key used for the MaaS360 and Microsoft Entra ID integration must be renewed once per year to maintain secure directory synchronization. MaaS360 posts a notification in the Notifications Center indicating that the secret key needs to be renewed.\\n\\nRenewing the key ensures uninterrupted user provisioning and continued synchronization between MaaS360 and Microsoft Entra. The process involves generating a new code in MaaS360 and updating it within the corresponding Microsoft Entra Enterprise Applica', 'updated_tn': '2026-02-16'}, {'title_tn': 'How to Capture the IP Address of a Host', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7260856', 'description_tn': 'When configuring a firewall rule, Microsoft Conditional Access named location, proxy exception, or another security control that does not support FQDN entries, you may need to convert a hostname (e.g., m3.maas360.com) into its IP address.\\n\\nIP Addresses change frequently. Use the below steps for both macOS and Window to covert a hostname.', 'updated_tn': '2026-02-13'}, {'title_tn': 'Archived Release Notes for IBM MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7116822', 'description_tn': 'This document contains links to IBM MaaS360 release notes for the previous years.', 'updated_tn': '2026-02-10'}, {'title_tn': 'Kiosk Experience Designer', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7249647', 'description_tn': 'To improve the user experience, IBM\u00ae MaaS360\u00ae redesigns the Kiosk Policy framework. A visual interface is introduced that enables administrators to configure and preview the Kiosk Mode more accurately than ever.\\n\\nThe enhanced Kiosk Policy redefines how organizations design, configure, and manage dedicated device experiences. With its interactive designer view, structured settings, and real-time preview capabilities, it transforms a complex, reactive process into a streamlined, proactive, and engaging work', 'updated_tn': '2026-01-20'}, {'title_tn': 'The IBM MaaS360 Status page infrastructure upgrade is complete.', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7256652', 'description_tn': 'The infrastructure for the IBM MaaS360 Status page (https:\/\/status.maas360.com) has been successfully upgraded. The new experience provides several benefits, including the ability to subscribe to email notifications, search the posted updates, and view notifications in a calendar format.', 'updated_tn': '2026-01-09'}, {'title_tn': 'New DEP enrollment Skip Items for iOS and macOS devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7028072', 'description_tn': 'MaaS360 introduces new Skip Item panes in the Add Profile workflow of Device Enrollment Program (DEP). Administrators can customize the enrollment process by allowing users to skip the required panes.', 'updated_tn': '2026-01-09'}, {'title_tn': 'IBM MaaS360 Status page infrastructure upgrade and customer impact', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7253229', 'description_tn': 'The infrastructure for the IBM MaaS360 Status page (https:\/\/status.maas360.com) is being upgraded. The new experience provides several benefits, including the ability to subscribe to email notifications, search posted updates, and view notifications in a calendar format.\\n\\nReview the changes for possible impact on how you use the current page.', 'updated_tn': '2026-01-07'}, {'title_tn': 'IBM MaaS360 Insider: Biannual Edition', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7255399', 'description_tn': 'This biannual publication provides information about product updates and client case studies that help your enterprise remain secure and agile. Whether you need details about new features, recommended practices, or practical use cases, this publication serves as your central resource for IBM MaaS360.', 'updated_tn': '2025-12-23'}, {'title_tn': 'IBM MaaS360 - Important Update on Windows 10 support', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7253876', 'description_tn': 'Effective 14 October 2025, Microsoft has ended support for Windows 10. Windows\\u202f10 no longer receives free security updates, patches, or technical assistance. Continuing to run on Windows 10 can expose devices to security vulnerabilities and may affect the overall system stability.', 'updated_tn': '2025-12-09'}, {'title_tn': 'Support for Chrome OS', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/873048', 'description_tn': 'Information about the Chrome OS support', 'updated_tn': '2025-12-03'}, {'title_tn': 'How to change the Android device owner without re-enrollment', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7252508', 'description_tn': 'We will use Android shared device feature to change the owner.', 'updated_tn': '2025-11-25'}, {'title_tn': 'How to re-load DEP token into Maas360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7248492', 'description_tn': 'If a DEP token fails to sync and shows an error in uploading the Token, you can reload the token from Apple Business Manager:', 'updated_tn': '2025-11-21'}, {'title_tn': 'Unexpected removal of Windows devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7250107', 'description_tn': 'MaaS360 managed Windows devices may show the \"User Removed Control\" Status without portal administrator or end user action sometimes.', 'updated_tn': '2025-11-21'}, {'title_tn': 'Procedure to renew certificates for VPN clusters', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7251580', 'description_tn': 'The RootCA is part of the IBM\u00ae MaaS360\u00ae internal certificate authority (EJBCA). It issues certificates when you create a VPN cluster and enables mutual TLS (mTLS) authentication between devices and VPN servers.', 'updated_tn': '2025-11-21'}, {'title_tn': 'IBM MaaS360\u00ae App Catalog Migration: Transition to the Native Experience', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7247421', 'description_tn': 'IBM\u00ae MaaS360\u00ae is upgrading and enhancing the mobile app experience by upgrading from the web-based IBM\u00ae MaaS360\u00ae App Catalog to the native Enterprise IBM\u00ae MaaS360\u00ae App Catalog for iOS and iPadOS devices (15.0 or later). This upgrade provides users with a more seamless and secure way to discover, install, and update enterprise applications. By simplifying access and improving performance, the native app catalog helps ensure a consistent experience across all supported devices and platforms.', 'updated_tn': '2025-11-20'}, {'title_tn': 'Unattended access stops working with TeamViewer Add-on after upgrading to Android 15', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7249565', 'description_tn': 'The user will get the below prompt when the admin initiates remote support for unattended access.', 'updated_tn': '2025-11-04'}, {'title_tn': 'Updated app names in IBM MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7247662', 'description_tn': 'IBM MaaS360 has updated the names of the following apps for Android, iOS and the IBM MaaS360 Portal.', 'updated_tn': '2025-11-03'}, {'title_tn': 'How to remove \"Remote Management\" from a DEP Device in Maas360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7247747', 'description_tn': 'If you have DEP devices whose control has been removed from MaaS360 but still appear under DEP in MaaS360, and the device still shows \"Remote Management\" owned by your organisation, and you want to free them for personal use, resale, or other purposes, you will need to \"release\" them in Apple Business Manager\u00ae (ABM).', 'updated_tn': '2025-10-13'}, {'title_tn': 'Overview: Configuring Mail Services In IBM MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1071544', 'description_tn': 'This article is a high level overview of the common configuration components for email in IBM MaaS360. This covers both MDM and Secure Productivity Suite configs across devices and operating systems.', 'updated_tn': '2025-10-09'}, {'title_tn': 'How to change the iOS device owner without re-enrollment?', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7247569', 'description_tn': 'How to change the iOS device owner without re-enrollment?', 'updated_tn': '2025-10-09'}, {'title_tn': 'iOS MaaS360 Creating an App Configuration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7247271', 'description_tn': 'This article explains how to manually configure an iOS app when no App Community version or prebuilt XML\/Mobileconfig file is available. It outlines the steps required to input configuration details directly. \\n\\nYou must work with the app developer to obtain accurate attribute values.', 'updated_tn': '2025-10-08'}, {'title_tn': 'How to change the Apple ID associated with APNs without re-enrolling iOS devices?', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7247206', 'description_tn': 'How to change the Apple ID associated with APNs without re-enrolling iOS devices?', 'updated_tn': '2025-10-06'}, {'title_tn': 'How to collect Android Logs', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/870880', 'description_tn': 'MaaS360 for Android offers several easy to use log collection features. If Secure Mail is set up, you can conveniently use it to send logs to your preferred email address. \\n\\nActivate any additional options requested by the Support Team and notate the time when you reproduce the issue. Do these steps before you gather any logs.', 'updated_tn': '2025-09-29'}, {'title_tn': 'Modernized icons for IBM MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7168120', 'description_tn': 'IBM MaaS360 updated all platform and container app icons and background screens to comply with IBM design standards in order to enhance user experience.', 'updated_tn': '2025-09-29'}, {'title_tn': 'Deactivate Selected Device Records In Bulk', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6380396', 'description_tn': 'Instructions for deactivating selected devices in bulk from the MaaS360 portal. Once a device record is inactive, it cannot be retrieved. This action is final.\\n\\nPlease Note:Inactive device records will remain in the portal for audit purposes. If you would like to delete the the audit record, there is no bulk method to do so and must be done individually per device record AFTER the deactivation steps. Additionally, once an audit record is deleted, the information is no longer retrievable under any circumst', 'updated_tn': '2025-09-12'}, {'title_tn': 'How to collect MaaS360 logs on iOS', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/872528', 'description_tn': 'MaaS360 for iOS has individual log sets that can be gathered for each separate application.  Processing the logs for delivery to MaaS360 can be done by using Secure Mail if configured, Apple Mail, or AirDrop if both Apple and Secure Mail are not configured. \\n\\nBefore gathering any logs, ensure you have enabled any additional options requested by the Support Team and confirmed the time you have replicated the issue.', 'updated_tn': '2025-08-08'}, {'title_tn': 'MaaS360 Secure Mail: Delegation & Shared Mailbox Access', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/957753', 'description_tn': 'MaaS360 empowers users to grant Shared Mailbox permissions, enabling them to specify folder-level access rights for others to access Secure Mail, Contacts, and Calendar items. MaaS360 Secure Mail only supports folder-level permissions. Account-level permissions or those configured using the Exchange Admin Console are not supported.', 'updated_tn': '2025-08-08'}, {'title_tn': 'Activating a trial license in MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6988849', 'description_tn': 'Customers can request a trial license to explore MaaS360 features that are not included in their subscriptions.', 'updated_tn': '2025-08-07'}, {'title_tn': 'Upgrade of IBM MaaS360 Desktop Management (DTM) Agent to new IBM MaaS360 Advanced Windows Agent.', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7235422', 'description_tn': 'The news article outlines the support timelines for enrolling devices that use the IBM MaaS360 Desktop Management (DTM) Agent and for migrating existing DTM devices to the Advanced Windows Agent.', 'updated_tn': '2025-07-16'}, {'title_tn': 'Enhancement to macOS MaaS360 Packager and macOS MaaS360 uninstall workflow', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7235721', 'description_tn': 'IBM MaaS360 for macOS enhanced the MaaS360 packager that allows administrators to distribute enterprise applications through the PKG URL from external storage, reducing reliance on MaaS360 storage workflow. Also, the uninstall process is redesigned to prevent accidental or malicious device unenrollment by retaining MDM profiles and enabling automatic agent reinstallation. These improvements collectively enhance scalability, security, and operational efficiency for enterprise macOS device management.', 'updated_tn': '2025-07-04'}, {'title_tn': 'Remote Control Support Update for Samsung devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7237411', 'description_tn': 'From Android version 15 and later, the remote control functionality through the Knox SDK is being restricted to devices that are managed through Android Enterprise enrollment through an EMM solution. This change is implemented to enhance the device security and to make sure the privacy of Samsung users is preserved. No action is required for IBM MaaS360 Remote Support users. If other remote access tools are used to troubleshoot, then the permissions must be granted manually. This can be processed through Sa', 'updated_tn': '2025-06-23'}, {'title_tn': 'IBM MaaS360 new homepage', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7235388', 'description_tn': 'IBM MaaS360 introduces a redesigned homepage that enhances usability, boosts performance, and offers a more intuitive interface for users.', 'updated_tn': '2025-06-03'}, {'title_tn': 'Important update in supported data transmission protocols for IBM MaaS360 Android apps', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7179619', 'description_tn': 'IBM MaaS360 is committed to protecting your data and adhering to the highest security standards. To enhance the data security, the IBM MaaS360 Android apps are updated as follows.', 'updated_tn': '2025-05-08'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Cloud Extender Agent, Configuration Utility and Mobile Enterprise Gateway (MEG) affected by multiple vulnerabilities (CVE-2024-21907, CVE-2023-39017, CVE-2024-40642, CVE-2015-2325)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7183612', 'description_tn': 'Vulnerabilities contained within newtonsoft.json (3rd party components) were addressed in the IBM MaaS360 Cloud Extender Agent, Configuration Utility. Vulnerabilities contained within Netty (3rd party components) were addressed in the IBM MaaS360 Mobile Enterprise Gateway (MEG) Module.', 'updated_tn': '2025-04-15'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Cloud Extender Agent, Configuration Utility, Email Notification, Real Time Action and Base Module affected by multiple vulnerabilities (CVE-2023-46219, CVE-2023-46218, CVE-2023-52071, CVE-2024-0853)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7149930', 'description_tn': 'Vulnerabilities contained within libcurl (a 3rd party component) were addressed in the IBM MaaS360 Cloud Extender Agent, Configuration Utility, Email Notification, Realtime Action and Base Modules.', 'updated_tn': '2025-04-15'}, {'title_tn': 'MaaS360 Support Case Creation New Subcategories and Affected Device Requirement', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7230736', 'description_tn': 'When you report a problem to IBM MaaS360 Support, you will be asked to supply a severity level, category, subcategory, an affected device, error message, and business impact.', 'updated_tn': '2025-04-11'}, {'title_tn': 'New Wi-Fi Restriction policies for improved network security with IBM\u00ae MaaS360\u00ae Android app version 8.90', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7185535', 'description_tn': \"From Android version 8.90 and later, IBM\u00ae MaaS360\u00ae introduces new Wi-Fi restriction policies to provide IT administrators with enhanced control over Wi-Fi settings on Android 13+ devices. These new policies use Google's latest Android 13 APIs by offering improved security and network management capabilities. IBM MaaS360 integrates these APIs in version 8.90 to provide administrators with better control over device connectivity.\", 'updated_tn': '2025-04-09'}, {'title_tn': 'MaaS360 Windows App Catalog Product IDs', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7230252', 'description_tn': 'This article provides a list of useful Windows Store Product Ids for top applications.', 'updated_tn': '2025-04-07'}, {'title_tn': 'Managing Location Services on Android Devices with MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7230132', 'description_tn': 'MaaS360 provides comprehensive location management capabilities for Android devices through Security Policies. This allows organizations to track and manage device locations effectively while ensuring compliance with company policies and security protocols.', 'updated_tn': '2025-04-07'}, {'title_tn': 'Managing Location Services on iOS with MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7230046', 'description_tn': 'MaaS360 has limited control over location services on iOS devices due to Apple\u2019s strict security and privacy restrictions. iOS devices require explicit user consent for location data collection. This means that MaaS360 can only obtain location data if the end user grants the necessary location permissions to the MaaS360 app.', 'updated_tn': '2025-04-04'}, {'title_tn': 'Deprecation of Microsoft Application Impersonation in Exchange Online and its impact on Email notification workflow in MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7158061', 'description_tn': 'Microsoft has announced that they will block the new assignment of the ApplicationImpersonation role for Exchange Online accounts starting July 2024 and discontinue its use by February 2025.', 'updated_tn': '2025-01-09'}, {'title_tn': 'IBM MaaS360 upcoming updates and enhancements', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7151693', 'description_tn': 'This page provides an outlook of the planned features and enhancements for IBM MaaS360.', 'updated_tn': '2025-01-07'}, {'title_tn': 'Steps to Reconfigure VPN Following Sub-CA Certificate Renewal - January 2025', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7179603', 'description_tn': 'The sub-CA that issues the certificate used for Cloud Extender VPN Configuration is expiring in January 2025 (January 12th in M1, M2, M4 and January 16th in M3). The leaf certificates issued by this sub-CA will also expire in the above mentioned dates and render the VPN configurations unusable.', 'updated_tn': '2024-12-24'}, {'title_tn': 'MaaS360 SAML Integration Setup', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7167927', 'description_tn': 'MaaS360 is configurable to use SAML-based authentication for User Enrollment, End User Portal Authentication, and Administrator login to the MaaS360 Portal. A IBM Secure Verify tenant is required and provided to you at no cost. MaaS360 utilizes IBM Secure Verify as an identity broker. This tenant is created during the setup process, so no additional steps are needed. The same IBM Secure Verify tenant is used for all SAML-based authentication.', 'updated_tn': '2024-12-09'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Cloud Extender Agent and Base Module affected by multiple vulnerabilities', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7175929', 'description_tn': 'Vulnerability contained within libcurl (a 3rd party component) was addressed in the IBM MaaS360 Cloud Extender Agent and Base Module.', 'updated_tn': '2024-11-13'}, {'title_tn': 'Optimized removal of all apps and accounts on sign-out from shared devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7169566', 'description_tn': 'IBM MaaS360 introduces a new feature to enhance the security and also reduces the costs for a shared device.', 'updated_tn': '2024-11-05'}, {'title_tn': 'IBM MaaS360 Windows DTM Location Service Deprecation Notice : Starting December 2022', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6842283', 'description_tn': 'IBM MaaS360 platform no longer supports location services for Windows DTM agent installations starting in December 2022.', 'updated_tn': '2024-10-15'}, {'title_tn': 'Zscaler integration with IBM MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6562691', 'description_tn': 'This document explains the benefits, setup, and configuration that is needed to integrate the Zscaler ZIA solution with the IBM MaaS360 Threat Management service. To enable this feature, customers must have an active subscription to Zscaler solutions.', 'updated_tn': '2024-10-15'}, {'title_tn': 'MaaS360 Support Newsletter June 2021', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6458219', 'description_tn': 'Updates, events, and notable information for the IBM MaaS360 UEM product.', 'updated_tn': '2024-10-15'}, {'title_tn': 'Improved action execution times in Direct Boot Mode for Android devices managed by IBM MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7169561', 'description_tn': 'In 2016, with Android N (Nougat\/7.0), a specialized environment called Direct Boot Mode was introduced by Google for the Android OS.\\nWhen an Android-powered device is switched on, it boots in the Direct Boot Mode before the user unlocks it with their screen lock authentication mechanisms during the very first instance. In this specialized mode, while the OS is fully functional, the access to any app\u2019s private data is completely restricted and only apps that are updated to be Direct Boot Mode are allowed to', 'updated_tn': '2024-09-23'}, {'title_tn': 'Supporting MAC randomization feature on the Android devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7168981', 'description_tn': 'The MAC randomization feature helps Android devices to use a randomized MAC address when connecting to a Wi-Fi network and increases the user privacy. Historically, devices use the factory MAC address to associate to a Wi-Fi network. The factory MAC address is globally unique and static, allowing the device to be tracked and individually identified.', 'updated_tn': '2024-09-23'}, {'title_tn': 'How to collect MaaS360 logs on macOS', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/874538', 'description_tn': 'This document will help you collect information related to macOS issues for MaaS360. Before gathering any logs, ensure you have enabled any additional options requested by the Support Team and confirmed the time you have replicated the issue.', 'updated_tn': '2024-09-20'}, {'title_tn': 'Security Bulletin: IBM MaaS360 has identified a vulnerability in the MaaS360 MDM for Android Application (CVE-2024-35118)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7166750', 'description_tn': 'A vulnerability was identified and remediated in the IBM MaaS360 MDM for Android Application (Version 8.60 and Prior)', 'updated_tn': '2024-08-30'}, {'title_tn': 'Removal of Android MaaS360 apps from the Google Play Store for Android OS version 5 and 6', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7161912', 'description_tn': 'During the Android Agent 8.60 elevation, Google flagged vulnerabilities in the Android retained versions.', 'updated_tn': '2024-08-28'}, {'title_tn': 'How to submit ideas for product enhancement', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7165875', 'description_tn': \"We understand that our users may sometimes require a feature that is currently unavailable in MaaS360. IBM has established a process known as IBM Idea to give customers and partners a say in the product's development.\", 'updated_tn': '2024-08-20'}, {'title_tn': 'How to remove control iOS Devices from MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6848001', 'description_tn': 'This article shows how to remove control from iOS devices and covers common issues and how to resolve them.\\n\\nHow to remove control from a manually enrolled device \\nHow to remove control from a DEP device', 'updated_tn': '2024-08-20'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Cloud Extender VPN Module affected by vulnerabilities (CVE-2024-4603, CVE-2024--2511)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7162615', 'description_tn': 'Vulnerability contained within OpenSSL (a 3rd party component) was addressed in the IBM MaaS360 VPN Module.', 'updated_tn': '2024-08-05'}, {'title_tn': 'IBM MaaS360 - Web Services API Admin Portal Role', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6443359', 'description_tn': 'To create an admin role to view Web Services API Manage Access Keys in the IBM MaaS360 portal.', 'updated_tn': '2024-07-19'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Cloud Extender VPN Module affected by vulnerability (CVE-2024-4741)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7160455', 'description_tn': 'Vulnerability contained within OpenSSL (a 3rd party component) was addressed in the IBM MaaS360 VPN Module.', 'updated_tn': '2024-07-17'}, {'title_tn': 'Removal of MaaS360 Docs App version 8.05 from the Google Play Store', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7159710', 'description_tn': 'MaaS360 Docs App v8.05 is removed from the Google Play Store.\\nThis decision is based on the security and compliance guidelines from Google. MaaS360 Docs v8.05 was published two years ago and it incorporates the Google libraries that are outdated according to the updated policies of Google Play Store.', 'updated_tn': '2024-07-08'}, {'title_tn': 'MaaS360 Ending Support for Android versions 5 and 6', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6557008', 'description_tn': 'MaaS360 will end support for Android devices running versions 5 (Lollipop) and 6 (Marshmallow) beginning later this year. Effective October 2022, devices running on these OS versions will no longer receive new MaaS360 app updates. MaaS360 for Android agent version 8.0 that will be released in September 2022 will be the final version for Android 5 and 6.', 'updated_tn': '2024-07-05'}, {'title_tn': 'IBM Maas360 Upgrade of Communication technology in Cloud Extender and POSSIBLE CUSTOMER IMPACT', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7038030', 'description_tn': 'The MaaS360 communication technology used between Cloud Extender and MaaS360 server is being upgraded.  This change offers several advantages, including improved performance, security, and enhanced service quality. PLEASE REVIEW FOR POSSIBLE IMPACT TO SERVICE!', 'updated_tn': '2024-06-27'}, {'title_tn': 'Important information regarding the solution for the delay in distributed Google Play Store app installation on Android devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7157519', 'description_tn': 'Users running Android devices (with multiple OS versions) are encountering significant delays in installing Google Play Store apps on their devices after completing the enrollment process. This delay, stemming from significant delays in app distribution from Google, is causing substantial disruption for MaaS360 users.', 'updated_tn': '2024-06-20'}, {'title_tn': 'MaaS360 Transitioning from Google Sync', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7154090', 'description_tn': 'Starting in Fall of 2024, Google Workspace accounts will no longer support Google Sync. Google recommends you begin to transition your organization from Google Sync.', 'updated_tn': '2024-06-14'}, {'title_tn': 'IBM MaaS360 introduced a new flavor of the MaaS360 Kiosk Launcher application with v8.60', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7156747', 'description_tn': 'For users that currently use the Kiosk mode with the Device Admin solution, upgrade to the MaaS360 Core App version 8.60 by 17 June 2024 to maintain the security and functionality of your devices.', 'updated_tn': '2024-06-10'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Cloud Extender Mobile Enterprise Gateway (MEG) and VPN Module affected by multiple vulnerabilities (CVE-2024-29025, CVE-2024-22262, CVE-2023-6129, CVE-2024-0727, CVE-2024-22201, CVE-2023-6237)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7156292', 'description_tn': 'Vulnerabilities contained within OpenSSL (a 3rd party component) were addressed in the IBM MaaS360 VPN Module. Vulnerabilities contained within Netty, Spring Framework and Eclipse Jetty (3rd party components) were addressed in the IBM MaaS360 Mobile Enterprise Gateway (MEG) Module.', 'updated_tn': '2024-06-03'}, {'title_tn': 'Setting up Access Control for MaaS360 Admins', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1085469', 'description_tn': 'Setting up access control to restrict admins control to specified groups of users', 'updated_tn': '2024-05-28'}, {'title_tn': 'MaaS360 iOS Enrollment: Encryption Key is not valid', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7145006', 'description_tn': 'You may see the following error when enrolling an iOS Device into MaaS360 using the Apple DEP Program.\\n\\nError: \"Encryption key is not valid. Please contact your administrator.\"\\n\\nThis error occurs when there are issues decrypting information required to complete enrollment. It can occur when a DEP Token is invalid, changes are made to the DEP Profile, or required servers are unreachable. Attempt the following steps to enroll the device successfully.', 'updated_tn': '2024-05-15'}, {'title_tn': 'IBM MaaS360 Privacy Policy', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7065666', 'description_tn': 'At IBM we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which IBM operates.', 'updated_tn': '2024-04-15'}, {'title_tn': 'IBM MaaS360 License Agreement', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7147900', 'description_tn': 'IBM MaaS360 License Agreement', 'updated_tn': '2024-04-12'}, {'title_tn': 'How to Reinstall the Windows MaaS360 Agent', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7129864', 'description_tn': 'Users can accidentally remove the MaaS360 Agent from their Devices. On Windows, blocking the uninstall is not currently possible. Removing the MaaS360 Agent will prevent access to MaaS360 Settings and the MaaS360 App Catalog. \\nReinstallation of the MaaS360 Agent is only possible for the enrolled and managed user.', 'updated_tn': '2024-04-03'}, {'title_tn': 'IBM MaaS360 iOS Traveler Notifications for the IBM Secure Mail Client - Possible Impact', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7145323', 'description_tn': 'IBM MaaS360 customers who utilize the iOS Traveler Notifications for the IBM Secure Mail Client feature may notice an impact with an upcoming infrastructure change on 3 April 2024. Read content in this article to understand impact.', 'updated_tn': '2024-03-27'}, {'title_tn': 'Configuring Traveler notifications for iOS secure mail', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/957603', 'description_tn': 'Instructions on how to configure iOS Traveler Notifications for the IBM Secure Mail Client.', 'updated_tn': '2024-03-27'}, {'title_tn': 'How to obtain VPP licenses for distributed apps from Apple Business Manager', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7104413', 'description_tn': 'Instruction on obtaining VPP licenses for apps added to the MaaS360 App Catalog from Apple Business Manager.', 'updated_tn': '2024-02-21'}, {'title_tn': 'Export Cloud Extender Configuration to Import\/Transfer to Another Cloud Extender', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6449350', 'description_tn': 'To export the Cloud Extender configuration files to import to another Cloud Extender Configuration Tool.', 'updated_tn': '2024-02-16'}, {'title_tn': 'Additional\\xa0Android Enterprise enrollment\\xa0attributes', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7118382', 'description_tn': 'Administrators can add custom enrollment\\xa0attributes\\xa0when creating an Android Enterprise enrollment configuration. These\\xa0attributes\\xa0are pushed to the device through an enrollment configuration (JSON) file during enrollment.\\n\\nYou can add up to 10 custom enrollment\\xa0attributes\\xa0when creating Zero-touch, Knox Mobile Enrollment, or QR code enrollment configurations in the\\xa0MaaS360\\xa0Portal.\\n\\nThe MaaS360\u00ae for Android app reads these parameters as a part of the Device Owner enrollment and issues corresponding actio', 'updated_tn': '2024-02-15'}, {'title_tn': 'Maas360 101 support site', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7087762', 'description_tn': 'A one-stop experience to help you navigate through content available for supporting MaaS360.', 'updated_tn': '2023-12-08'}, {'title_tn': 'IBM MaaS360 New Managed Google Play Store Layout Designer Coming Soon', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7069066', 'description_tn': 'IBM MaaS360 announces the upcoming release of the new Managed Google Play Store Layout Designer in December 2023. This feature helps you remotely arrange and organize how apps appear in the managed Google Play Store on Android devices. \\n\\nGoogle Play Developer API for creating store layout clusters is deprecated and will be turned off on December 31, 2023. MaaS360 migrated to the new Layout Designer, which offers two modes: Basic and Advanced. For new customers, Basic mode is enabled by default, while exis', 'updated_tn': '2023-11-14'}, {'title_tn': 'Passwords @ MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7029250', 'description_tn': 'MaaS360 prioritizes password management for device and data security. From Container Pins to Device Passcodes, each password serves a unique purpose. MaaS360 manages specific passwords, while others require provider involvement. Effective password management enhances security and functionality within the MaaS360 ecosystem.', 'updated_tn': '2023-10-06'}, {'title_tn': 'How to Logout and Login of Corporate Shared Devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7009121', 'description_tn': \"This document provides the steps for how users can log out of their Corporate Shared device and how new users can log in. A Corporate Shared device is a pre-configured enterprise device shared among multiple users. Each user logs in to a separate account and receives a distinct set of apps and files. You can check the Ownership status within the Device's Details.\", 'updated_tn': '2023-09-28'}, {'title_tn': 'MaaS360 Overview', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6408826', 'description_tn': 'In this course, you learn about MaaS360 SaaS features and integration capabilities. You also get a high-level overview of the MaaS360 SaaS and container architectures, implementation considerations, and several of the choices you make that affect    how you configure MaaS360. You also learn how to configure policy and add devices in the MaaS360 portal.Powered by AI and analytics and integrated with your existing IT infrastructure, IBM Security MaaS360\u00ae with Watson\u2122 (MaaS360) simplifies and accelerates', 'updated_tn': '2023-09-22'}, {'title_tn': 'MaaS360 Getting Started Checklist', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6351103', 'description_tn': 'New MaaS360 customers and\/or administrators, can complete the linked checklist to get started with MaaS360. If you have any questions, contact your named MaaS360 Customer Success Manager or send your questions to: csmaas@us.ibm.com\\nWhen you complete the Getting Started Checklist, you can select one of our MaaS360 Deployment Checklists based on the platforms, enrollment, and management types you plan to use. \\nNote: Customers with support-providing partners can work directly with their partners.', 'updated_tn': '2023-09-11'}, {'title_tn': 'Deprecation of Remote PowerShell in Exchange Online - Possible Impact to MaaS360 Cloud Extender', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7026687', 'description_tn': 'Microsoft announced the deprecation of the Remote PowerShell (RPS) module used by PowerShell (PS) cmdlets in Exchange Online. RPS will be blocked by Microsoft for all tenants on 1 October 2023 and will be replaced with the REST-base v3 PowerShell module. This document covers the impact for MaaS360 customers that use Exchange Online services with MaaS360 Cloud Extender.', 'updated_tn': '2023-09-11'}, {'title_tn': 'How to Change your Cloud Extender Username', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6609888', 'description_tn': 'The username shown for your Cloud Extender often reflects the last user to log in but can also be hardcoded. The following steps can be used to make any modifications.', 'updated_tn': '2023-09-05'}, {'title_tn': 'IBM Helps security videos released in July 2023', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6955875', 'description_tn': 'These are the new support and education videos released on the IBM Helps channel for IBM Security products.', 'updated_tn': '2023-08-15'}, {'title_tn': 'Renew the IBM MaaS360 VPN Module Server Certificate.', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6988621', 'description_tn': 'The certificate utilized by the IBM MaaS360 VPN Module Server has an expiration date.  To ensure the MaaS360 VPN server remains running, the certificate needs to be renewed manually.  The details in this document provide the steps to renew any expired or soon to expire certificates used by the MaaS360 VPN Module Server configured within the IBM MaaS360 Cloud Extender product.', 'updated_tn': '2023-08-08'}, {'title_tn': 'Basic Authentication to Modern Authentication Office365 ActiveSync Policy Configuration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6449702', 'description_tn': 'Policy configuration needed when Modern Authentication is enabled on an Office 365 email account.', 'updated_tn': '2023-07-26'}, {'title_tn': 'VPP Token Update Error', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7007485', 'description_tn': 'A user is unable to update their organization\\'s Apple VPP License, and encounters the error \"The VPP Service Token you are trying to update seems to be invalid. Please provide a valid token.\"', 'updated_tn': '2023-07-25'}, {'title_tn': 'Managing Android devices with MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7013039', 'description_tn': 'In this lab, you learn how to manage mobile devices with IBM Security\u00aeMaaS360\u00ae and enhance mobile user security and productivity. This lab is a basic introduction to managing Android mobile devices with MaaS360. Duration: 3 Hours Follow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2023-07-19'}, {'title_tn': 'test', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7006409', 'description_tn': 'test', 'updated_tn': '2023-06-22'}, {'title_tn': 'test', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7006405', 'description_tn': 'test', 'updated_tn': '2023-06-22'}, {'title_tn': 'IBM MaaS360 Zero Trust', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6995773', 'description_tn': 'MaaS360 is an advanced mobile device management (MDM) platform that can be used to manage and secure mobile devices within any organization. MaaS360 advocates for Zero Trust and its goal to eliminate the traditional \"trust boundary\" that exists between an organizations\u2019 internal network and the Internet, and to instead require strict verification of identity and access for every request. This approach is designed to prevent unauthorized access to sensitive resources, even if an attacker successfully comprom', 'updated_tn': '2023-06-22'}, {'title_tn': 'How to collect Cloud Extender logs', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/869646', 'description_tn': 'This document provides the steps to collect Cloud Extender logs.', 'updated_tn': '2023-06-20'}, {'title_tn': 'Android Enterprise Blocked Permissions', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7002761', 'description_tn': 'The Android Block Permission section lists all the permissions that Maas360 will need to access to manage your users\u2019 devices. If the user does not grant access to these permissions after enrolling, the device may report as out of compliance. The user will need to manually accept the Blocked Permissions on the device to avoid access issues. Here is a list of some of the permissions that Maas360 may request access to depending on your Policy:\\n\\nBluetooth\\nStorage\\nContacts\\nPhone\\nSMS\\nUsage Access\\nLocatio', 'updated_tn': '2023-06-16'}, {'title_tn': 'MaaS360 Deployment Checkpoint: Are you getting enough out of your MaaS360 environment?', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/7002615', 'description_tn': 'In this event replay, you can learn how to get the most out of your MaaS360 deployment.Are you aware of all of the IBM MaaS360 features available to you? Are you taking advantage of features that can help you with security, productivity, and ease of use?  Duration: 1 Hour 20 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2023-06-09'}, {'title_tn': 'Sign Up For MaaS360 Product Notifications', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/743939', 'description_tn': 'Notifications about the MaaS360 product, including notifications security bulletins and customer notifications, come from a central IBM system known as My Notifications.  The notifications can be set up for delivery by email and\/or RSS Feed.  The types of notifications received can be customized so that there are never too many or too few, and any MaaS360 admin can keep up to date. Instructions on this page describe how to subscribe to this tool.  \\n\\nBefore you get started with the My Notifications program', 'updated_tn': '2023-06-06'}, {'title_tn': 'MaaS360: Application Management and Security', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6229604', 'description_tn': 'In this module, you learn how to use MaaS360 to manage and secure the mobile apps for your enterprise.  You build an enterprise    app catalog using the MaaS360 portal and distribute the app catalog to mobile devices. IBM Security MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content.In this course, you learn to:    Describe mobile application management and security    Build and distribute an enterprise app catalog    Explain when to use SDK integrat', 'updated_tn': '2023-04-27'}, {'title_tn': 'Push iOS update to a device, Device Groups, User Groups', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/738825', 'description_tn': 'Push iOS update to a device, Device Groups', 'updated_tn': '2023-04-13'}, {'title_tn': 'Discover how IBM is enhancing your support experience with new tools, programs and AI!', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1001500', 'description_tn': \"The IBM Support Insider blog provides you with regular updates on what's new and changing in IBM Support.\", 'updated_tn': '2023-03-29'}, {'title_tn': 'Integrating Android Enterprise with G Suite', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093840', 'description_tn': \"In this demonstration, you learn how to integrate Android Enterprise with G Suite, Google's administration console for managed services. Duration: 30 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy\", 'updated_tn': '2023-03-11'}, {'title_tn': 'MaaS360 Mobility Series: Unified Endpoint Management (UEM) 301', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093294', 'description_tn': 'In the third part of this MaaS360 Unified Endpoint Management course series, you are introduced to  Artificial Intelligence (AI) insights in My Advisor with Watson and contextual analytics. Identity and access management, or Cloud Identity Connect  (CIC) is explained as well as in depth details on the Cloud Extender Configuration Tool.    Duration: 30 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2023-03-11'}, {'title_tn': 'MaaS360: Device Inventory maintenance', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1102575', 'description_tn': 'It\u2019s a good practice to periodically review the MaaS360 portal device inventory to ensure that your device records represent active devices. In this video, you learn how to clean up and maintain your MaaS360 device inventory in the MaaS360 portal. Duration: 15 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2023-03-08'}, {'title_tn': 'Configuring MaaS360 with Active Directory to authenticate and authorize users', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6202721', 'description_tn': 'In this lab, you set up the MaaS360 Cloud Extender to integrate with Active Directory (AD) as an LDAP. You configure the User Authentication module to support self-service enrollment so that device users can enroll in MaaS360 with their corporate        credentials. You configure the User Visibility module to import users of specific groups into Maas360 from AD. You can use these users and groups to assign policies and distribute corporate content. Taking advantage of an existing directory service        el', 'updated_tn': '2023-03-02'}, {'title_tn': 'MaaS360: Configuring iOS MDM policies', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6956475', 'description_tn': 'In this demonstration, you learn how to create a new iOS MDM policy and configure device settings to secure mobile devices.Author: Amit Hansalia Duration: 8 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2023-02-17'}, {'title_tn': 'MaaS360: Configuring WorkPlace Persona policies and Content Sources for the Enterprise Gateway', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6208172', 'description_tn': 'In this video, you learn how to configure a WorkPlace Persona policy and Content Source in the MaaS360 portal. Duration: 10 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2023-02-09'}, {'title_tn': 'MaaS360: Configuring Android Enterprise MDM policies', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6890867', 'description_tn': 'In this demonstration, you learn how to create and configure a new Android MDM policy for Android Enterprise managed devices, which is based on the default policy, in the MaaS360 portal. Duration: 4 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2023-01-31'}, {'title_tn': 'IBM MaaS360 Cloud Extender Windows Server 2012 End of Support - 15 December 2022', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6603393', 'description_tn': 'IBM MaaS360 Cloud Extender version 3.x ends support for Windows Server 2012 on 15 December 2022.', 'updated_tn': '2023-01-17'}, {'title_tn': 'MaaS360 Mobile Enterprise Gateway WKWebView Final Migration 13 October 2022 - Possible Customer Action Needed', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6339223', 'description_tn': \"The MaaS360 platform is prepared for Apple's deprecation of UIWebview since 2020. If your company uses the MaaS360 platform to access internal or intranet websites that use the MaaS360 iOS Browser App and has outbound firewall rules, then it is critical to read the details in this article.  The final migration rollout is scheduled for 13 October 2022.\", 'updated_tn': '2023-01-12'}, {'title_tn': 'MaaS360 Support Newsletter, December 2020', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6379180', 'description_tn': 'Stay up-to-date with the latest IBM MaaS360 news, releases, webinars, training and learning content, and more.', 'updated_tn': '2022-11-03'}, {'title_tn': 'MaaS360 Support Newsletter, August 2020', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6252481', 'description_tn': 'Stay up-to-date with the latest MaaS360 news, releases, webinars, training and learning content, and more.', 'updated_tn': '2022-11-03'}, {'title_tn': 'MaaS360 Support Newsletter, September 2020', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6327223', 'description_tn': 'Stay up-to-date with the latest MaaS360 news, releases, webinars, training and learning content, and more.', 'updated_tn': '2022-11-03'}, {'title_tn': 'MaaS360 Support Newsletter, October 2020', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6344067', 'description_tn': 'Stay up-to-date with the latest IBM MaaS360 news, releases, webinars, training and learning content, and more.', 'updated_tn': '2022-11-03'}, {'title_tn': 'MaaS360 Support Newsletter, February 2021', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6413731', 'description_tn': 'Stay up-to-date with the latest IBM MaaS360 news, releases, webinars, training and learning content, and more.', 'updated_tn': '2022-11-03'}, {'title_tn': 'MaaS360 Support Newsletter, April 2021', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6440367', 'description_tn': 'Stay up-to-date with the latest IBM MaaS360 news, releases, webinars, training and learning content, and more.', 'updated_tn': '2022-11-03'}, {'title_tn': 'Integrating corporate resources using the MaaS360 Enterprise Gateway module', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6151341', 'description_tn': 'In this lab, you configure MaaS360 Cloud Extender modules, a WorkPlace Persona policy, and a content source to provide secure access to an intranet site and Windows File Share from iOS and Android devices.The Mobile Enterprise Gateway is a Cloud Extender module that provides mobile device users the ability to access Intranet resources without using a device VPN. On the device, the MaaS360 Browser, MaaS360 App, and MaaS360 SDK integrated and wrapped apps use the Enterprise Gateway to securely access cor', 'updated_tn': '2022-10-26'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Cloud Extender Agent and Base Module uses libcurl with multiple known vulnerabilities (CVE-2022-32205, CVE-2022-32206, CVE-2022-32207, CVE-2022-32208)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6826107', 'description_tn': 'Vulnerabilities contained within libcurl (a 3rd party component) were identified and remediated in the IBM MaaS360 Cloud Extender Agent and Base Module.', 'updated_tn': '2022-10-06'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Cloud Extender Agent and Base Module use libcurl with multiple known vulnerabilities', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6826101', 'description_tn': 'Vulnerabilities contained within libcurl (a 3rd party component) were identified and remediated in the IBM MaaS360 Cloud Extender Agent and Base Module.', 'updated_tn': '2022-10-06'}, {'title_tn': 'MaaS360 Support Newsletter, September 2018', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/731709', 'description_tn': \"Get an overview of the month's latest MaaS360 releases, webinars, videos, training and learning content, and more.\", 'updated_tn': '2022-09-26'}, {'title_tn': '10.74 MaaS360 Code Elevation and Release Notes', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/957337', 'description_tn': 'The MaaS360 teams will be elevating our 10.74 release code on the dates and times listed here.  For more information (if pertinent) please visit https:\/\/status.maas360.com', 'updated_tn': '2022-09-26'}, {'title_tn': 'Enhanced Security Feature for MaaS360 API Admins *PLEASE READ - ACTION MAY BE REQUIRED*', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/958443', 'description_tn': 'MaaS360 will be implementing enhanced password security features for API admins that *may* require action from portal administrators (please read full notes to determine if change is necessary).', 'updated_tn': '2022-09-26'}, {'title_tn': '***PLEASE READ*** MaaS360 M3 Maintenance - November 9th', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1103955', 'description_tn': 'Emergency maintenance - Cloud Extender services impacted intermittently during maintenance window on M3 (MaaS360 accounts beginning with the number 3)', 'updated_tn': '2022-09-26'}, {'title_tn': 'Deprecation of the MaaS360 Chat Functionality - Possible Customer Impact', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/887537', 'description_tn': 'IBM Maas360 is deprecating the MaaS360 Chat feature, a limited messaging capability that allowed MaaS360 Mail customers with specific Skype for Business and Lync 2013 on-prem deployments to provide messaging to their users on IOS and Android devices.', 'updated_tn': '2022-09-26'}, {'title_tn': 'Android MaaS360 Browser Temporarily unavailable in Google Play : Feb 6, 2019', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/870530', 'description_tn': 'Android MaaS360 Browser Temporarily unavailable in Google Play : Feb 6, 2019', 'updated_tn': '2022-09-26'}, {'title_tn': 'Notification of Potential Impact to MaaS360 Environment and Services', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/887693', 'description_tn': 'There are a two upcoming changes that may impact MaaS360 services that our customers use.  Please share the links below with your organization if you believe that either of these are applicable to your environment.  Future updates will be added to these pages (the links will remain static), but no further notifications will be sent out.  Please contact your MaaS360 account representative or IBM partner if you have any questions.', 'updated_tn': '2022-09-26'}, {'title_tn': 'Samsung Android 10 Zero Day Readiness', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1104351', 'description_tn': 'In preparation for the upcoming Android 10 OS release for Samsung devices, the MaaS360 Android agent v6.82 will be released on November 12, 2019.  It is critical that the MaaS360 Android agent v6.82 be installed prior to upgrading the Android OS to Android 10. \\n\\nIn addition, Samsung is changing the application ID of their Samsung \u2018Contacts\u2019 app.   If customers have this application ID is entered in any policy fields this will need to be updated.   Details below.', 'updated_tn': '2022-09-26'}, {'title_tn': 'MaaS360 10.73 Maintenance Schedule and Release Notes', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/880009', 'description_tn': 'Information around the MaaS360 10.73 code elevation', 'updated_tn': '2022-09-26'}, {'title_tn': 'PLEASE READ: MaaS360 Platform to utilize Akamai WAF\/DDOS Technology - Possible Customer Impact!  June, Sept and December 2019', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/886803', 'description_tn': \"**UPDATED DECEMBER 4, 2019**  Changes made to the impact to December.  Note changes will only be applied to M2 Portal Instance.  To help clarify that detail, a separate page for December impact can be viewed here: https:\/\/www.ibm.com\/support\/pages\/node\/1106235\\n\\n**UPDATED  SEPTEMBER 19, 2019** MaaS360 Platform is planning to utilize Akamai's WAF\/DDOS Technology, which is an industry-leading web application firewall (WAF) and distributed denial-of-service (DDoS) protection solution. Akamai's WAF\/DDOS Techno\", 'updated_tn': '2022-09-26'}, {'title_tn': 'Planned Maintenance: Product Code Elevation 10.71', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/740423', 'description_tn': 'Information about the 10.71 Platform code elevation', 'updated_tn': '2022-09-26'}, {'title_tn': 'MaaS360 Infrastructure Critical Patching Notification December 10, 2018 - Possible Impact', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/744815', 'description_tn': 'MaaS360 Infrastructure Critical Patching Notification December 10, 2018 - Possible Impact', 'updated_tn': '2022-09-26'}, {'title_tn': 'Notice of Feature Deprecation: Symantec Certificate for Windows Phone (Action Required)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/795362', 'description_tn': 'EOS notice\\xa0for Symantec Mobile Code Signing Certificate impacting Windows Phone 8.1 and Windows Phone 10 management', 'updated_tn': '2022-09-26'}, {'title_tn': 'MaaS360 App Wrapping Maintenance - Dec 19, 2018', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/792181', 'description_tn': 'MaaS360 App Wrapping Maintenance - Dec 19, 2018', 'updated_tn': '2022-09-26'}, {'title_tn': 'MEG Relay Maintenance', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/728539', 'description_tn': 'Upcoming emergency maintenance on multiple MEG Relay locations', 'updated_tn': '2022-09-26'}, {'title_tn': 'Portal Maintenance Times for 10.69 Code Elevation', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/718433', 'description_tn': 'MaaS360 will be elevating 10.69 code to production environments beginning the 27th of July.  (http:\/\/ibm.biz\/maas360maintenance)', 'updated_tn': '2022-09-26'}, {'title_tn': 'MaaS360 MEG Relay Maintenance', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/719149', 'description_tn': 'IBM teams will be performing maintenance on the MEG relay data centers July 27-31st', 'updated_tn': '2022-09-26'}, {'title_tn': 'Update - MaaS360 MEG AsiaPac Relay Maintenance', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/719523', 'description_tn': 'IBM update on the AsiaPac MEG relay facility maintenance', 'updated_tn': '2022-09-26'}, {'title_tn': 'Update: MaaS360 NA Maintenance', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/712227', 'description_tn': 'Update:  MaaS360 has completed the maintenance on our NA servers and restored functionality to the device view apps in the portal.  All services have resumed normal operations\\n\\nMaaS360 has identified an issue related to the device view application on our North American instance.  In order to resolve this quickly, we will be taking the servers offline for maintenance beginning at 2pm Eastern.  Clients with account numbers beginning with 3 will be the only ones impacted.  Teams are working to expedite the pro', 'updated_tn': '2022-09-26'}, {'title_tn': 'MaaS360 MEG Relay - Tokyo Update', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/731355', 'description_tn': 'Updates to the MEG Relay information related to Tokyo services', 'updated_tn': '2022-09-26'}, {'title_tn': 'MaaS360 Pacific MEG Relay Notification (July 27th, 2018)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/717705', 'description_tn': 'Important notification about IBM maintenance on the Pacific relay for MEG services (ibm.biz\/notifications)', 'updated_tn': '2022-09-26'}, {'title_tn': 'Update: MaaS360 Service Disruption', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/712289', 'description_tn': 'Update:  Service on our AsiaPac servers has resumed', 'updated_tn': '2022-09-26'}, {'title_tn': 'MaaS360 Scheduled Maintenance for August', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/720043', 'description_tn': 'MaaS360 upcoming scheduled maintenance for all environments.  Please be aware all times are in Eastern', 'updated_tn': '2022-09-26'}, {'title_tn': 'MaaS360 10.70 Release Maintenance Schedule', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/731361', 'description_tn': 'Maintenance times and detailed release notes on new features for the MaaS360 10.70 infrastructure update', 'updated_tn': '2022-09-26'}, {'title_tn': 'MaaS360 Pacific MEG Relay Maintenance', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/717253', 'description_tn': 'Emergency MEG Relay Maintenance on the AsiaPac servers.  Please seen enclosed information for required maintenance and notifications. (https:\/\/ibm.biz\/maas360maintenance)', 'updated_tn': '2022-09-26'}, {'title_tn': 'Update: MaaS360 High Impact Outage', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/711961', 'description_tn': 'Update: MaaS360 iOS App Catalog Search Offline', 'updated_tn': '2022-09-26'}, {'title_tn': 'IBM MaaS360 \u2013 Connaissances fondamentales - Pr\u00e9sentation du service partag\u00e9', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461581', 'description_tn': 'Aper\u00e7u.Dans ce module, vous apprenez \u00e0 installer et configurer MaaS360 afin de g\u00e9rer des appareils mobiles.Language: French  fran\u00e7ais Duration: 1 Hour 30 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-08-30'}, {'title_tn': 'PLEASE READ: MaaS360 M6 Platform to utilize WAF DDOS Technology - Possible Customer Impact!', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6609340', 'description_tn': 'The MaaS360 M6 Platform (account IDs beginning with the number 6) is planning to leverage a Web Application Firewall (WAF) and Distributed Denial-of-Service (DDoS) protection solution. This solution guards MaaS360 applications against some of the largest and most sophisticated attacks.', 'updated_tn': '2022-08-11'}, {'title_tn': 'MaaS360 Administration: Account setup', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093282', 'description_tn': 'In this module, you learn how to use the MaaS360 portal to configure a MaaS360 instance that meets your business requirements. You use the portal workflows to configure your MaaS360 account and begin managing your mobile enterprise. IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content.ObjectivesNavigate the MaaS360 portal Home pageDescribe and configure MaaS360 servicesIdentify and enable device enrollment and other deployment settings', 'updated_tn': '2022-08-03'}, {'title_tn': 'IBM MaaS360 Platform Apple Volume Purchase Program Redemption Code Model Deprecation : 15 August 2022', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6586584', 'description_tn': 'IBM MaaS360 platform will be decommissioning the legacy Apple Volume Purchase Program(VPP) redemption code model effective 26 August 2022 with the MaaS360 platform release v10.87. Possible impact for customers, read abstract for details.', 'updated_tn': '2022-06-10'}, {'title_tn': 'IBM MaaS360 Certificate Rotation for Certificate Pinning Customers - Possible Impact PLEASE READ', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6592227', 'description_tn': 'IBM MaaS360 customers who use Certificate Pinning need to ensure apps installed on iOS and Android need to upgrade to latest store app before certificate rotation by 6 July 2022.', 'updated_tn': '2022-06-09'}, {'title_tn': 'Securing M365 on mobile devices with MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6592955', 'description_tn': 'In this video, you learn about integrating Microsoft 365 security features into MaaS360 and how to set up and deploy conditional access and app protection. Duration: 1 Hour 15 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-06-07'}, {'title_tn': 'Reducing risk and enhancing security with advanced metrics and management in MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6592949', 'description_tn': 'In this video, you learn about the MaaS360 tools that organizations need to keep their devices and, by extension, their users protected.  Get a behind the scenes look at the modern security features MaaS360 has to offer.  Duration: 45 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-06-07'}, {'title_tn': 'Best practices for getting the most out of MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6592947', 'description_tn': 'IBM MaaS360 has plenty of admin features that can help keep the portal running smoothly. In this session, you learn about tips and tricks that can help administrators automate actions, assignments, and record-keeping maintenance.  Duration: 1 Hour 12 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-06-07'}, {'title_tn': 'Unified endpoint management in the hybrid workforce era', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6592945', 'description_tn': 'In this course, you learn about the new normal: The hybrid workforce and how to manage it using IBM MaaS360 tools. Duration: 1 Hour 22 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-06-07'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Cloud Extender Agent, Mobile Enterprise Gateway and VPN module have multiple vulnerabilities (CVE-2021-22060, CVE-2022-22950, CVE-2022-0547, CVE-2022-0778, CVE-2022-22965)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6592807', 'description_tn': 'Vulnerabilities contained within 3rd party components were identified and remediated in the IBM MaaS360 Cloud Extender Agent,  Mobile Enterprise Gateway and MaaS360 VPN module.', 'updated_tn': '2022-06-06'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Mobile Enterprise Gateway uses Eclipse Jetty with multiple known vulnerabilities', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6592799', 'description_tn': 'Vulnerabilities contained within Eclipse Jetty (a 3rd party component) were identified and remediated in the IBM MaaS360 Mobile Enterprise Gateway (MEG).', 'updated_tn': '2022-06-06'}, {'title_tn': 'Making Identity and Access Management easy with MaaS360 and Verify', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6591335', 'description_tn': 'In this video, you learn how to protect your users and their devices using advanced authentication and conditional access features using IBM Security MaaS360 and IBM Security Verify.  Duration: 1 Hour 10 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-06-02'}, {'title_tn': 'Unlocking the full potential of iOS Device Management Enterprise and BYOD features', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6591331', 'description_tn': 'Take full advantage of your Apple Business\/School Manager accounts. Take a deep dive in to shared devices, managed Apple IDs, and User Enrollment in this IBM MaaS360 session from Master Skills University 2022. Duration: 1 Hour Follow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-06-02'}, {'title_tn': 'The next evolution of Windows endpoint management', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6591329', 'description_tn': 'Windows is in a transformational period and many features that were previously only available via GPOs are now widely available with UEM.  Learn about deployment and management strategies to get the most out of modern Windows device management in this IBM Maas360 session from Master Sills University 2022. Duration: 57 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-06-02'}, {'title_tn': 'Tips & tricks for adjusting to Android Enterprise', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6591325', 'description_tn': 'Helpful hints for making the transition in to Android Enterprise management.  An in depth review of features, limitations, and hidden surprises. Duration: 1 Hour 30 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-06-02'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Cloud Extender Configuration Utility and Mobile Enterprise Gateway have vulnerability (CVE-2021-43797)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6578693', 'description_tn': 'A vulnerability contained within a 3rd party component was identified and remediated in the IBM MaaS360 Mobile Enterprise Gateway and MaaS360 Cloud Extender Configuration Utility module.', 'updated_tn': '2022-05-02'}, {'title_tn': 'MaaS360: Configuring WorkPlace Persona policies', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6575333', 'description_tn': 'In this demonstration, you learn how to create a new WorkPlace Persona Policy based on the default policy in the MaaS360 portal. Duration: 5 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-04-28'}, {'title_tn': 'MaaS360: Applying a Windows 10 MDM policy', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6572647', 'description_tn': 'In this demonstration, you learn how to create a Windows MDM policy that blocks apps and apply it to a Windows 10 device. Duration: 8 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-04-16'}, {'title_tn': 'PLEASE READ: MaaS360 M4 Platform to utilize Akamai Kona Technology - Possible Customer Impact!', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6570577', 'description_tn': \"MaaS360 M4 Platform (account IDs beginning with the number 4) is planning to leverage Akamai's Kona Technology, which is an industry-leading web application firewall (WAF) and distributed denial-of-service (DDoS) protection solution. Akamai's Kona Technology guards MaaS360 applications against the largest and most sophisticated attacks. It delivers proprietary rule sets and detection logic honed from Akamai's experience and investment in defending against the latest cyberattacks.\", 'updated_tn': '2022-04-08'}, {'title_tn': 'How to obtain the MDM Server Token from Apple Business Manager (ABM) and Apple School Manager (ASM)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1078497', 'description_tn': 'Instructions for obtaining the MDM server token (formerly known as DEP token) for upload to MaaS360.  The workflow is the same for both ABM and ASM', 'updated_tn': '2022-04-07'}, {'title_tn': 'MaaS360 Identity and Access Management', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6568653', 'description_tn': 'In this event replay, IBM expert, Matthew Shaver, demonstrates the Identity and Access Management features of IBM MaaS360. Duration: 52 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-04-01'}, {'title_tn': 'Creating a SAML profile in MaaS360 using Okta (Developer)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6567219', 'description_tn': 'This document outlines how to set up SAML services for enrollment in to MaaS360 leveraging an Okta developer account.', 'updated_tn': '2022-03-29'}, {'title_tn': 'Configuring Factory Reset Protection in Android Policy', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6566505', 'description_tn': 'MaaS360 gives admins the ability to configure factory reset protection override accounts in the Android Enterprise policy Security features.  The following document will outline the steps needed to ensure a successful deployment.', 'updated_tn': '2022-03-25'}, {'title_tn': 'IV82948: EMAIL CONTENT BLANK.', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV82948', 'description_tn': 'While opening any mail from Android mail client mail content is getting blank . User have to kill the app or close the app', 'updated_tn': '2022-03-16'}, {'title_tn': \"IV76791: WEB CLIP FEATURE DOESN'T SUPPORT WEB APP URL\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV76791', 'description_tn': 'Web Clip Feature: Web app URL that Preceded with maas360browser:\/\/ or maas360browsers:\/\/ is not being processed', 'updated_tn': '2022-03-16'}, {'title_tn': \"IV78073: MAAS360 DOCS AND SECURE BROWSER APPLICATION DOESN'T SUPPORT IN ZENFONE 2 MODEL.\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV78073', 'description_tn': \"MaaS360 Docs and Secure Browser application doesn't support in ASUS ZenFone 2 model\", 'updated_tn': '2022-03-16'}, {'title_tn': \"IV77163: DOCUMENT MANAGEMENT DOESN'T SUPPORT THE NAME IN CHINESE CHARACTERS\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV77163', 'description_tn': \"Customer noticed that Document management doesn't support the name in Chinese characters with On Prem release, but SaaS does.\", 'updated_tn': '2022-03-16'}, {'title_tn': 'IV88921: FALSE POSITIVE MESSAGES RAISED FROM MAAS ON PREM', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV88921', 'description_tn': 'Customer is receiving errors like the following but checking in troubleshooting he cannot identify any application down:', 'updated_tn': '2022-03-16'}, {'title_tn': 'IV75111: MAAS360 ENGLISH TO RUSSIAN TRANSLATION NOT COMPLETE IN MAC CONSOLE', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV75111', 'description_tn': '2.2.0.2 and 2.3 there are still places in the MAC where it is not completely translated from English to Russian', 'updated_tn': '2022-03-16'}, {'title_tn': \"IV76770: CE\/MEG DOESN'T DISPALY LDAP CHINESE\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV76770', 'description_tn': \"Customer's LDAP baseDN included Chinese characters will failed with validation.\", 'updated_tn': '2022-03-16'}, {'title_tn': 'IV78437: END-USER OFTEN NEED TO INPUT CREDENTIALS AGAIN WHILE ACCESSING SHAREPOINT VIA MEG 2.0', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV78437', 'description_tn': 'Version: on-premise 2.3.0 End-user often need to input credentials again, even check the', 'updated_tn': '2022-03-16'}, {'title_tn': 'IV78642: UPDATE TO 2.3.0.3 FAILS FOR ORACLE SERVER ON AIX', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV78642', 'description_tn': 'The execution of script database_patch.sh to upgrade the database does not work for AIX because of the options of grep', 'updated_tn': '2022-03-16'}, {'title_tn': 'IV83105: SD CARD IS GETTING DISABLED ON WP 10', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV83105', 'description_tn': '1) SD card is getting disabled on WP 10. Device details Model :- Nokia lumia 730 dual SIM', 'updated_tn': '2022-03-16'}, {'title_tn': 'IV82831: CA INTEGRATION', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV82831', 'description_tn': 'Error importing MS certificates in CE machine', 'updated_tn': '2022-03-16'}, {'title_tn': 'IV79162: AD USERS NOT VISIBLE IN CONSOLE', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV79162', 'description_tn': 'We are seeing this errors during the user payload processing', 'updated_tn': '2022-03-16'}, {'title_tn': 'IV87617: UNABLE TO COPY PASTE WITHIN CONTAINER', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV87617', 'description_tn': 'Unable to copy paste any content within container .', 'updated_tn': '2022-03-16'}, {'title_tn': 'IV86927: PROBL&#232;ME OTA UPGRADE', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV86927', 'description_tn': 'Customer set the Allow OTA Upgrade Security Policy to No but he is getting his Samsung Tablets upgraded anyway with the new OS', 'updated_tn': '2022-03-16'}, {'title_tn': 'IV72989: CANNOT OPEN AN EMAIL ATTACHMENT WHERE THE ATTACHMENT CONTAINS CHINESE CHARACTERS', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV72989', 'description_tn': 'On Prem 2.2 Androind 4.10', 'updated_tn': '2022-03-16'}, {'title_tn': \"IV78790: USER DOES NOT BELONG TO ANY SPECIFIC GROUP' DURING THE DEVICE ENROLLMENT\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV78790', 'description_tn': 'OnPrem: 2.3.0.4', 'updated_tn': '2022-03-16'}, {'title_tn': 'IV83850: MAIL IS NOT RENDERING TABULAR FORMAT PROPERLY', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV83850', 'description_tn': 'If any email comes with tabular format its not rendering properly.  On Device native email client its working fine.', 'updated_tn': '2022-03-16'}, {'title_tn': 'IV81680: UNABLE TO COPY PASTE FROM SECURE BROWSER TO SECURE EMAIL', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV81680', 'description_tn': 'OnPrem 2.3 and 2.4', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV83967: EXPORT CONTACTS FROM SECURE MAIL TO THE NATIVE CONTACTS OF MOBILE PHONES.', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV83967', 'description_tn': 'Need to be able to export contacts from Secure Mail to the native contacts of mobile phones. One of the reason is they', 'updated_tn': '2022-03-15'}, {'title_tn': \"IV83832: NEW POLICY DON'T WORK AUTOMATICALLY\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV83832', 'description_tn': '1: the ios client can get message about new policy update, but the new policy don\\'t come into force without \"clicking update', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV83913: TIME OF CALENDAR NOT SAME BETWEEN IPAD AND IPHONE FOR THE SAME ACCOUNT.', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV83913', 'description_tn': '- enroll same account. - have 2 devices iPad and iPhone', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV83891: ERROR TIMESTAMP FORMAT', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV83891', 'description_tn': 'In the operation history record webpage , Check the operation datafield , the timestamp is wrong formatted.', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV83654: PORTAL@FIBERLINK.COM SHOWED INTO EVENT VIEW', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV83654', 'description_tn': 'In the operation history webpage( device --> operation and event),', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV83683: MAAS360 EMAIL CLIENT GETTING CRASHED , WHILE OPENING PARTICULAR MAIL', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV83683', 'description_tn': 'From Crashed logs we can see \"\"main\" prio=5 tid=1 RUNNABLE CRASHED', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV79963: APPROVER REQUEST EAMIL SENT FROM SECURE EMAIL BOUNCED', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV79963', 'description_tn': 'Approve request email sent from MaaS360 Secure Email is getting bounced back. This issue was reported in past and fixed with', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV78090: MAAS360 APP CRASHES ON ANDROID M DEVICES', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV78090', 'description_tn': 'MaaS360 App crashes on Android M Devices', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV81547: ANDROID SECURE BROWSER CRASHES', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV81547', 'description_tn': 'On Prem 2.3.0.5', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV77904: MOBILE CONNECT - APPLICATION ACCESS KEY', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV77904', 'description_tn': 'Customer wants to integrate Mobile Connect(Gatekeeper) server with MaaS360 MDM, the below provided link for documentation show', 'updated_tn': '2022-03-15'}, {'title_tn': \"IV77760: - SHAREPOINT CAN'T BE OPENED VIA ANDROID DEVICE\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV77760', 'description_tn': 'Corporate SharePoint Sites were shown in MaaS360 Docs (as shown in figure B). But once they access Docs and go into Share item,', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV88991: UNABLE TO LOAD PICTURE ON SECURE MAIL FOR ANDROID DEVICES', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV88991', 'description_tn': 'if you set wifi limit to unlimited in auto download attachments, the old mails attachments are not getting downloaded and its', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV74998: ISSUES OF AUTO-APPROVE ON TRAVELER', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV74998', 'description_tn': 'OnPrem 2.2.0', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV76952: SOME PAGES ARE NOT TRANSLATED TO CHINESE', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV76952', 'description_tn': 'OnPrem 2.3', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV78717: PASSWORD HAS EXPIRED QUICKLY', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV78717', 'description_tn': '1) configure the maximum passcode age = 60 but some device passcode age is less than policy.', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV76786: FILTER DOES NOT WORK IN DEVICES WORKFLOW IN CHINESE ENVIRONMENT', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV76786', 'description_tn': 'Customer is trying to use \"filter\" in \"Devices\" workflow but it does not work.', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV75083: EMAIL SUBSCRIPTION OF REPORTS CONTAINS INCORRECT DATA', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV75083', 'description_tn': 'Env. MaaS360 2.2', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV89253: ANDROID DEVICES UNABLE TO ACCESS SHAREPOINT INTERMITTENTLY', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV89253', 'description_tn': 'The user  treis to access SharePoint through MEG by using Android devices but randomly receives the message that the', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV80799: PATCHING PROCESS DOES NOT WORK FOR ORACLE SERVERS ON AIX', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV80799', 'description_tn': 'Patching process does not update correctly Oracle database objects.', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV80155: TIMEZONE NOT CONSISTENT ON MDMPORTAL AND DEVICE SUMMARY PAGES', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV80155', 'description_tn': 'displaying different time zones in some places : Device Summary Last Reported shows one timezone and Installed', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV85292: MEG AUTHENTICATION BY LDAP WITH NON ENGLISH BASE DN MAY NOT WORK', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV85292', 'description_tn': \"The customer has defined MEG with LDAP Authentication. He has defined the 'base dn' with non English characters.\", 'updated_tn': '2022-03-15'}, {'title_tn': 'IV84285: OPERATION HISTORY RECORD WRONG TIMESTAMP', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV84285', 'description_tn': \"On the panel (device ---> operation and event ) , the recorded timestamp isn't sync the actual operation timestamp.\", 'updated_tn': '2022-03-15'}, {'title_tn': 'IV80968: 2.97 APP INSTALLATION ISSUE FOR A SPECIFIC USER', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV80968', 'description_tn': 'After updating to 2.3.0.5 customer uploaded (using upgrade app) new iOS agent version (2.97) to portal. There are no errors but', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV85287: SOME FOLDERS CONTAINS GARBLED CHARACTERS ON ANDROID DEVICE', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV85287', 'description_tn': 'Android end-user accesses some folders on Sharepoint containing non US characters.', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV81260: WINDOW PHONE 8.1 DOES SELECTIVE WIPE,', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV81260', 'description_tn': 'CPS-14931  (fixed in 2.4) version 2.2.0.2', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV82727: MODEL ASUS_Z00AD DOES NOT SUPPORT SECURE BROWSER', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV82727', 'description_tn': 'As of now (March 2016) model ASUS_Z00AD (aka ASUS Zenfone 2) does not support Secure Browser App.', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV81996: THE USER CAN VIEW UNAUTHORIZED FOLDERS ON SHAREPOINT', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV81996', 'description_tn': 'The user can view unauthorized folders on SharePoint', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV84041: \"APPLICATIONS NOT COPYING FROM THE \\'MASTER APP CATALOG\\' FOR NEW PORTAL ACCOUNT', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV84041', 'description_tn': '\"Applications not copying from the \\'Master App Catalog\\' for new Portal Account', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV83508: SAVED BOOKMARKS WITH SINGLE WORD URLS CONTAINS ADDITIONAL DOT.', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV83508', 'description_tn': 'ERROR DESCRIPTION:&#216; When the user saves a bookmark like http:\/\/test, the bookmarks', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV79728: CORRUPTED ATTACHMENTS ON IOS DEVICE', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV79728', 'description_tn': 'Env: iOS MaaS Agent 2.3', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV77347: UNABLE TO SEE DOCUMENT VIA SECURE VIEWER', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV77347', 'description_tn': 'Unable to see document via Secure Viewer', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV80111: BROWSER FAILURE ON IOS', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV80111', 'description_tn': 'Two functions are not working on iOS Device (Android devices work fine):', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV78937: SECURE BROWSER HANDLING URL FROM SDK APP ON IOS7\/8\/9', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV78937', 'description_tn': 'Mobile First Protect OnPrem 2.3.0.4', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV79139: UNABLE TO SEARCH FOR IOS APPS IN THE APP STORE USING CRYLLIC CHARACTERS', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV79139', 'description_tn': 'OnPrem 2.3', 'updated_tn': '2022-03-15'}, {'title_tn': \"IV79679: 2.3.0.5 CAN'T DOWNLOAD THE IOS SIGNING UTILITY\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV79679', 'description_tn': 'MaaS360 Patch 2.3.0.5 was released a week ago. After patching, customers need to sign the new 2.97 iOS App for MaaS360. There', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV78435: MAAS APPLICATION STOPPED ON SAMSUNG', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV78435', 'description_tn': 'Customer is using Maas360- on premise version 2.3, we are having problem using the Maas360 mail application on one of our', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV79770: ROAMING OF THE DEVICE FROM INTRANET TO INTERNET.', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV79770', 'description_tn': 'The problem is that when MaaS360 initially resolves the IP of the gateway, the', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV79920: ACTIVITY HISTORY SHOWING GARBAGE CHARACTERS WHEN LANGUAGE IS SET TO RUSSIAN', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV79920', 'description_tn': 'Activity History Comments shows gargabe characters when language is set to Russian.', 'updated_tn': '2022-03-15'}, {'title_tn': \"IV72513: CAN'T OPEN BROWSER ON ADROID DEVICE\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV72513', 'description_tn': 'OnPrem 2.2 MaaS360UploadManager 5.10 (510232)', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV76858: SUBJECT LINE OF WELCOME LETTER CONTAINS WRONG CHARACTERS', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV76858', 'description_tn': 'Russian Language problem.', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV76751: URL CATEGORIES PAGES NOT SHOWED IN CHINESE', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV76751', 'description_tn': '\"URL Categories Page\" does not show info in Chinese', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV71631: SOME PAGES IN PORTAL UI ARE NOT TRANSLATED IN CHINESE LANGUAGE', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV71631', 'description_tn': 'Customer has set the language Chinese for the Portal UI. If he navigate to the Policy workflow the pages are not', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV76102: LENOVO S8 TAB (WITHOUT ANY OTHER APP INSTALLED ON TABLET) AND APPLICATION WILL CLOSE ITSELF.', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV76102', 'description_tn': 'Lenovo S8 Tab (without any other app installed on tablet) and application will close itself.', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV76355: INSTALLING DB TEMPLATES ON AIX ORACLE', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV76355', 'description_tn': 'DB templates for Oracle DB running on AIX is missing SQL scripts to create tables.', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV79581: SECURED BROWSER DOES NOT HOMEPAGE CORRECTLY', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV79581', 'description_tn': \"OS Device opening Secure Browser Sometimes , opening SB won't visit to homepage ,\", 'updated_tn': '2022-03-15'}, {'title_tn': 'IV79966: SELF-SERVICE PORTAL NOT FULLY TRANSLATED TO RUSSIAN FROM ENGILSH', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV79966', 'description_tn': 'The self-service portal language information about the location independent the language of the interface. Despite the fact', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV79979: PDF VIEWER CRASHES AFTER PRESSING AND HOLDING THE SCREEN.', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV79979', 'description_tn': 'PDF Viewer crashes after pressing and holding the screen.', 'updated_tn': '2022-03-15'}, {'title_tn': 'IV77122: APPLING 2.3.0.3 SHOWS IN PROGRESS STUCK AT RESTARTING APPLICATION STATUS', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/apar\/IV77122', 'description_tn': 'status of the patch install never completes.', 'updated_tn': '2022-03-15'}, {'title_tn': 'MaaS360 Cloud Extender: User Authentication (Spanish)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461621', 'description_tn': 'En este m\u00f3dulo de formaci\u00f3n, aprender\u00e1 a integrar MaaS360 con servidores de directorio corporativo basados en Active Directory y LDAP para optimizar la infraestructura de autenticaci\u00f3n existente. Duration: 2 Hours 6 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'MaaS360 Cloud Extender: Int\u00e9gration d\u2019Exchange ActiveSync Manager (French)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461617', 'description_tn': 'Dans cette formation, vous allez d\u00e9couvrir le module Exchange ActiveSync Manager de Cloud Extender que vous pouvez int\u00e9grer aux environnements de courrier, soit sur le cloud (Microsoft Cloud), soit en local (Exchange). L\u2019int\u00e9gration au syst\u00e8me de messagerie d\u2019entreprise est une solution simple pour commencer \u00e0 g\u00e9rer les appareils connect\u00e9s dans toute votre entreprise. Vous allez apprendre \u00e0 utiliser cette int\u00e9gration, \u00e0 conna\u00eetre ses exigences, et \u00e0 obtenir des informations d\u00e9taill\u00e9es sur son impl\u00e9mentation', 'updated_tn': '2022-03-14'}, {'title_tn': 'MaaS360 Cloud Extender User Authentication (German)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461615', 'description_tn': 'In diesem Schulungsmodul erfahren Sie, wie Sie Active Directory und LDAP-basierte Unternehmensverzeichnisservices zur Nutzung der bestehenden Authentifizierungsinfrastruktur  in MaaS360 integrieren.Dieses Video enth\u00e4lt deutsche Untertitel. Duration: 1 Hour 54 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'MaaS360 Cloud Extender Mobile Enterprise Gateway (Spanish)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461613', 'description_tn': 'En este m\u00f3dulo de formaci\u00f3n aprende c\u00f3mo integrar MaaS360 con los recursos de cortafuegos mediante el m\u00f3dulo Mobile Enterprise Gateway de Cloud Extender. Duration: 2 Hours 40 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'Module Cloud Extender Certificate Integration de MaaS360 (French)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461611', 'description_tn': 'Dans ce module, vous allez d\u00e9couvrir le module Cloud Extender Certificate Integration. Il vous permet d\u2019int\u00e9grer des autorit\u00e9s de certification sur le cloud et sur site \u00e0 IBM MaaS360 afin d\u2019utiliser des sch\u00e9mas d\u2019authentification avanc\u00e9s. Vous allez apprendre \u00e0 utiliser cette int\u00e9gration, \u00e0 conna\u00eetre ses exigences, et \u00e0 obtenir des informations d\u00e9taill\u00e9es sur son impl\u00e9mentation.Ces vid\u00e9os contiennent des sous-titres en fran\u00e7ais. Duration: 39 MinutesFollow the link in related information to view the course o', 'updated_tn': '2022-03-14'}, {'title_tn': 'IBM MaaS360 - Cloud Extender Mobile Enterprise Gateway (French)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461605', 'description_tn': 'Dans ce module de formation, vous allez apprendre \u00e0 int\u00e9grer MaaS360 avec des ressources situ\u00e9es derri\u00e8re le pare-feu, en utilisant le module Mobile Enterprise Gateway de Cloud Extender.Sommaire:    Le\u00e7on 1: Cas d\u2019utilisation, architecture et planification    Le\u00e7on 2: Activer et configurer le module Mobile Enterprise Gateway    Le\u00e7on 3: Configurer les param\u00e8tres de politique et les sources de contenu Duration: 40 MinutesFollow the link in related information to v', 'updated_tn': '2022-03-14'}, {'title_tn': 'IBM MaaS360 - Cloud Extender Mobile Enterprise Gateway (German)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461603', 'description_tn': 'In diesem Schulungsmodul erfahren Sie, wie Sie MaaS360 mit Ressourcen integrieren, die sich hinter der Firewall befinden. Hierf\u00fcr verwenden Sie das Modul Cloud Extender Enterprise Gateway. Duration: 40 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'MaaS360 Cloud Extender Certificate Integration (German)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461601', 'description_tn': 'In diesem Modul lernen Sie das Modul \u201cCloud Extender Certificate Integration\u201d kennen, mit dem Sie Cloud- und On-Premises-Zertifizierungsstellen in IBM MaaS360 integrieren und so von erweiterten Authentifizierungsschemata profitieren k\u00f6nnen. Sie erfahren, wie Sie dieses Integrationsmodul nutzen k\u00f6nnen, und lernen mehr zu den Anforderungen und Implementierungsdetails. Duration: 39 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'MaaS360 Enterprise Integration (German)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461599', 'description_tn': 'In diesem Schulungsmodul lernen Sie, wie Sie MaaS360 mit Active Directory und LDAP-basierten Verzeichnisservices (Directory Services) im Unternehmen integrieren, um bestehende Benutzer und Gruppen nutzen zu k\u00f6nnen. Duration: 24 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'IBM MaaS360 - Int\u00e9gration dans l\u2019entreprise (French)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461597', 'description_tn': '\u00c0 la fin de ce module, vous pourrez expliquer les cas d\u2019utilisation, l\u2019architecture et la planification du module User Visibility de Cloud Extender. Vous saurez \u00e9galement activer et configurer le module User Visibility.Le\u00e7on 1 Cas d\u2019utilisation, architecture et planificationLe\u00e7on 2 Activation et configuration de User Visibility Duration: 24 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'IBM MaaS360 \u2013 Int\u00e9gration dans l\u2019entreprise - Pr\u00e9sentation et architecture de MaaS360 Cloud Extender', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461593', 'description_tn': 'Aper\u00e7uDans ce module, vous allez d\u00e9couvrir l\u2019architecture g\u00e9n\u00e9rale de MaaS360 pour l\u2019int\u00e9gration dans l\u2019entreprise, comment Cloud Extender et ses modules s\u2019y int\u00e8grent, et les fonctions de chaque module Cloud Extender.Language: French fran\u00e7ais Duration: 40 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'IBM MaaS360 \u2013 Connaissances fondamentales Utilisation du logiciel et r\u00e9solution des probl\u00e8mes', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461591', 'description_tn': 'Aper\u00e7uDans ce module, vous allez apprendre \u00e0 effectuer les t\u00e2ches courantes d\u2019exploitation et de r\u00e9solutiondes probl\u00e8mes dans MaaS360, \u00e0 activer et utiliser le portail des utilisateurs finals, et \u00e0 r\u00e9pondre auxquestions les plus fr\u00e9quentes concernant le logiciel. Language: French fran\u00e7ais Duration: 2 Hours 5 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'IBM MaaS360 \u2013 Connaissances fondamentales Administration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461589', 'description_tn': 'Aper\u00e7uDans ce module, vous apprenez \u00e0 installer et configurer MaaS360 afin de g\u00e9rer des appareils mobiles.Language: French fran\u00e7ais Duration: 5 Hours 10 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'IBM MaaS360 \u2013 Connaissances fondamentales - MaaS360 Productivity Suite', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461587', 'description_tn': 'Aper\u00e7uCe module contient des informations sur plusieurs composants de la MaaS360 Productivity Suite.  Il peut vous aider \u00e0 comprendre comment prot\u00e9ger du contenu d\u2019entreprise sur les appareils de votre organisation.Language: French fran\u00e7ais Duration: 2 Hours 10 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'IBM MaaS360 \u2013 Connaissances fondamentales - Gestion et s\u00e9curisation des applications', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461585', 'description_tn': 'Aper\u00e7uDans ce cours, vous allez apprendre \u00e0 utiliser MaaS360 pour g\u00e9rer et s\u00e9curiser les applications mobiles de votre entreprise.Language: French fran\u00e7ais Duration: 2 Hours 12 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'IBM MaaS360 \u2013 Connaissances fondamentales - Planification et architecture', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461583', 'description_tn': 'Aper\u00e7u  Ce cours d\u00e9crit les fonctions et possibilit\u00e9s essentielles et l\u2019architecture d\u2019IBM MaaS360. Vous y verrez \u00e9galement les activit\u00e9s de planification de votre d\u00e9ploiement du produit.Language: French  fran\u00e7ais   Duration: 3 Hours Follow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'Master Skills University 2020 - MaaS360 Lab - Day 3', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461579', 'description_tn': 'Inthis lab, you explore topics covered in Day 3 of the Master Skills University2020 MaaS360 track, which includes setting up and testing Webservice APIs and gathering Android and iOS logs. Duration: 2 Hours Follow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'Master Skills University 2020 - MaaS360 Lab - Day 2', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461577', 'description_tn': 'In this lab, youexplore topics covered in Day 2 of the Master Skills University 2020 MaaS360track, which includes advanced security configurations for Windows, deploying IBM Verify for SSO in MaaS360, and automated group-based actions. Duration: 2 Hours Follow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'Master Skills University 2020 - MaaS360 Lab - Day 1', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461575', 'description_tn': 'In this lab, youexplore the topics covered in Day 1 of the Master Skills University 2020 MaaS360track, which include OEM app configuration and COSU enhanced kiosk configuration for devices. Duration: 2 Hours Follow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'What went wrong? Reading MaaS360 logs', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461573', 'description_tn': 'In this session from Virtual Master Skills University 2020, get expert-level tips for reading MaaS360 logs to quickly identify and troubleshoot issues. Duration: 49 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'MaaS360 Cloud Extender customization', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461571', 'description_tn': 'In this session from Virtual Master Skills University 2020,  get advanced tips and tricks for customizing the Cloud Extender in MaaS360. Duration: 54 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'The call is coming from inside the house: MaaS360 web services', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461569', 'description_tn': 'In this session from Virtual Master Skills University 2020,  you will learn about accessing the web services API from the MaaS360 Portal user interface for ease of API accessibility for administrators. Duration: 45 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'Verify Me with MaaS360: MaaS360 and IBM Security Verify', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461567', 'description_tn': 'In this session from Virtual Master Skills University 2020, you learn how to configure SSO by integrating MaaS360 and IBM Security Verify. Duration: 42 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'The Path to Modern Management: MaaS360 and Microsoft', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461565', 'description_tn': 'In this session from Virtual Master Skills University 2020, learn expert-level tips, tricks, and best practices for managing Microsoft devices with MaaS360. Duration: 50 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'Connecting the Clouds: Apple, MaaS360 and SAML', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461563', 'description_tn': 'In this session from Virtual Master Skills University 2020, learn expert-level tips, tricks, and best practices for managing Apple devices with MaaS360. Duration: 1 Hour 24 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'Devices with a purpose: Advanced Android Enterprise management', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461561', 'description_tn': 'In this session from Virtual Master Skills University 2020, learn about COSU mode (Kiosk mode) with Android Enterprise devices in MaaS360. Duration: 48 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': \"What's app with you? Advanced Android Enterprise apps\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6461559', 'description_tn': 'In this session from Virtual Master Skills University 2020,  get advanced tips and tricks for deploying and managing Android Enterprise apps using MaaS360. Duration: 48 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-14'}, {'title_tn': 'MaaS360: Configuring Windows MDM policies', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6563169', 'description_tn': 'In this demonstration, you learn how to create a new Windows MDM policy based on the default policy in the IBM Security MaaS360 portal. Duration: 5 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-03-12'}, {'title_tn': 'Support policy for IBM Security products when the client in a Severity 1 issue does not respond', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1489017', 'description_tn': 'What is the support policy for IBM Security products when the client in a Severity 1 case becomes unresponsive?', 'updated_tn': '2022-02-23'}, {'title_tn': 'Managing Android devices with MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6557350', 'description_tn': 'In this lab, you learn how to manage mobile devices with MaaS360 and enhance mobile user security and productivity. This lab is a basic introduction to managing Android mobile devices with MaaS360. IBM Security MaaS360 is a comprehensive unified endpoint management platform. With MaaS360, you can deliver end-to-end security and management for applications, documents, email, and devices. It provides employees with secure access to corporate resources and information from their mobile devices, without co', 'updated_tn': '2022-02-18'}, {'title_tn': 'MaaS360 Q1 2022 Feature Review Replay', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6549762', 'description_tn': 'Replay of our Q1 new feature webinar from January 20th, 2022.  This article also contains links pertinent to the presentation.', 'updated_tn': '2022-02-17'}, {'title_tn': 'IBM MaaS360: New Year & New Features for Q1 2022', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6552502', 'description_tn': 'This course covers new features and functions in IBM MaaS360 for Q1 2022. This includes updates to the license management workflow, the user visibility and authentication workflow, Mobile Enterprise Gateway (MEG) updates, and a patch for log4j issues. Duration: 50 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2022-02-01'}, {'title_tn': 'New Workflow for SAML Setup In MaaS360 With IBM Security Verify', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6551980', 'description_tn': 'As of January 2022, new MaaS360 customers are presented with a new SAML integration experience.  This new experience includes provisioning an IBM Security Verify tenant to provide backend services for SAML workflows.  If only SAML services are leveraged, and not the broader Verify integration that is available for free to all MaaS360 clients, then the setup instructions that follow are sufficient for authentication services.\\n\\nFor accounts created before January 2022: Even if the admin is enabling SAML for', 'updated_tn': '2022-01-28'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Cloud Extender and Modules have various vulnerabilities (CVE-2021-22924, CVE-2021-3712)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6549670', 'description_tn': 'A vulnerability contained within a 3rd party component was identified and remediated in the IBM MaaS360 Cloud Extender Agent (V2.106.100.008) and Modules.', 'updated_tn': '2022-01-20'}, {'title_tn': 'Sample Userless Enrollment and Authentication to Shared Device for Android Enterprise', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6540200', 'description_tn': 'This document highlights an end-to-end workflow that could be used to set up Android devices in MaaS360 as Corporate Shared without having to input credentials.', 'updated_tn': '2022-01-12'}, {'title_tn': 'Instructions for Log4j remediation on the MaaS360 Enterprise Gateway', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6527286', 'description_tn': 'Instructions for patching the MaaS360 Mobile Enterprise Gateway (MEG) against the Log4j vulnerability in CVE-2021-44228', 'updated_tn': '2021-12-22'}, {'title_tn': 'Resolve MEG \"Failed to Start gateway\" Error', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6527918', 'description_tn': 'For environments encountering \"Failed to Start gateway\" error after upgrading to the new MEG service for intranet sites on iOS devices.  Follow the steps in this article to resolve the error without having to disable the new service, which is required for ongoing support of MEG features on iOS devices with Secure Browser.', 'updated_tn': '2021-12-21'}, {'title_tn': 'Security Bulletin: Vulnerability in Apache Log4j (CVE-2021-44228) affects MaaS360 Enterprise Gateway', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6527878', 'description_tn': 'There is a vulnerability in the Apache Log4j open source library. This library is not used within the MaaS360 Enterprise Gateway code, but is contained within the package of the MaaS360 Enterprise Gateway module.   The Enterprise Gateway module is contained within the MaaS360 Cloud Extender agent, when the Enterprise Gateway service is enabled by a customer.   The MaaS360 Cloud Extender agent and all other modules do not contain Java and therefore are not affected by this vulnerability.  A remeditation is', 'updated_tn': '2021-12-17'}, {'title_tn': 'MaaS360 Secure Mobile Mail - password requirements', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6513188', 'description_tn': 'Password requirements for authentication to MaaS360 Secure Mobile Mail client', 'updated_tn': '2021-11-03'}, {'title_tn': 'VPP Token Renewal', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6442947', 'description_tn': 'How to renew the VPP Token', 'updated_tn': '2021-10-07'}, {'title_tn': 'MaaS360 October Support Newsletter', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6496723', 'description_tn': 'MaaS360 product updates for October 2021', 'updated_tn': '2021-10-06'}, {'title_tn': 'MaaS360: Managing the Exchange module for Microsoft 365 integration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6480235', 'description_tn': 'After you configure the Exchange module, you can use the MaaS360 portal workflows to manage devices. In this video, you learn about the MaaS360 portal workflows that support Exchange and Microsoft 365 email integration. Duration: 12 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Creating service accounts for Microsoft 365 integration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6474405', 'description_tn': 'In this video, you learn how to create the service accounts.Integrating your enterprise email adds device management and security options to your unified endpoint management solution. Before you begin the configuration process, you must create service accounts that facilitate the integration between MaaS360    and Microsoft 365 email. Duration: 5 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Enabling Microsoft 365 email integration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6473605', 'description_tn': 'In this video, you learn how to enable the Enterprise Email Integration service for Microsoft 365, and configure the corresponding Cloud Extender module.When you integrate your email solution with MaaS360, you gain valuable insights into the mobile devices that access email. You can then use this information to manage and secure mobile devices in your enterprise. Duration: 10 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'Configuring MaaS360 Certificate Integration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6462489', 'description_tn': 'In the lab, you learn how to configure MaaS360 Cloud Extender\u2019s Certificate Integration module to integrate with a Microsoft certificate authority (CA) and provision identity certificates for mobile devices. When coupled with the Enterprise Gateway module    and Secure Browser app, users can seamlessly authenticate and access corporate resources with a device certificate.Objectives    Create and enable a mobile device certificate template on a server that requests device identity credentials    Replace the', 'updated_tn': '2021-09-15'}, {'title_tn': 'How to create a firewall exclusion rule for Cloud Extender', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6417621', 'description_tn': \"In this video, you learn how to create an exclusion rule in Windows for the default program folder.When you finish installing the MaaS360 Cloud Extender, a message warns you to create a firewall exception rule for Cloud Extender's program folder. It is important to create this rule so that Cloud Extender can function as intended. Duration: 2 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy\", 'updated_tn': '2021-09-15'}, {'title_tn': 'Configuring prerequisites for MaaS360 certificate integration with a Microsoft CA', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6378150', 'description_tn': 'In this video, you learn how to configure the prerequisites required to integrate IBM MaaS360 with an on-premises Microsoft certificate authority. Duration: 11 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360 Cloud Extender: Integrating User Authentication', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6374194', 'description_tn': 'In this course, you learn how to use and install User Authentication. You also learn how create customer attributes for Active Directory and MaaS360 and pass that value between the two resources.IBM Security MaaS360 User Authentication is a MaaS360 Cloud Extender module that integrates your Active Directory and LDAP-based corporate directory users with MaaS360.  MaaS360 integrates with your directory services to use existing corporate directory users for authentication. Duration: 35 MinutesFollow', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360 Cloud Extender: Integrating User Visibility', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6357297', 'description_tn': 'In this course, you learn how to use and install User Visibility. You also learn how create customer attributes for Active Directory and MaaS360 and pass that value between the two resources.IBM Security MaaS360 User Visibility is a MaaS360 Cloud Extender module that integrates your Active Directory and LDAP-based corporate directory users and groups with MaaS360.  MaaS360 integrates with your directory services to use existing corporate    directory users and groups to assign policies and distrib', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360 Cloud Extender overview and architecture', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6326961', 'description_tn': 'In this course, you learn about Cloud Extender and how you can deploy Cloud Extender to meet your device management requirements. You also learn how to install Cloud Extender, configure and enable it, and set up Cloud Extender health check alerts.The IBM Security MaaS360 with Watson Cloud Extender enhances device management capabilities by integrating with behind-the-firewall systems within your corporate environment, such as email, corporate directories, certificate authorities, and application    and cont', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360 Cloud Extender: Integrating Enterprise Gateway', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6261025', 'description_tn': 'In this course, you learn how to use and deploy Enterprise Gateway. You also learn how to configure granular policy control over the resources device users can access.The IBM MaaS360 Enterprise Gateway is a MaaS360 Cloud Extender module that enables access to behind-the-firewall corporate resources from a mobile device without using a device VPN.Objectives    Describe the different modes you can deploy Enterprise Gateway in a corporate network    Setup and install Cloud Extender    Enable and configure', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360 Technical Intro series', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6254838', 'description_tn': 'This Technical Intro series focuses on various aspects of MaaS360 to improve your knowledge and skills with the platform, and provide best practices to use in your own MaaS360 environment.Topics include:    User and admin management    Device enrollment    Security    App management    Portal configuration settings Duration: 5 Hours Follow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'Enterprise Gateway secure communications', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6250543', 'description_tn': 'This course walks through the secure communication processes between the mobile device user and the upstream resources when using the IBM Security Mobile Enterprise Gateway. Duration: 6 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Configuring the User Authentication module', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6244670', 'description_tn': 'In this video, you learn how to configure the User Authentication module.The User Authentication module integrates with your Active Directory (AD) or LDAP environment to authenticate users by using various workflows within IBM Security MaaS360\u00ae. With this Cloud Extender module, your users can enroll    devices using their corporate directory credentials without having to generate and manage a new set of credentials. Duration: 8 MinutesFollow the link in related information to view the course on the IBM Secu', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Installing Cloud Extender', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6242556', 'description_tn': 'In this video, you learn how to install Cloud Extender. The IBM MaaS360 Cloud Extender is a small Windows application that enhances device management capabilities by integrating with behind-the-firewall systems within your environment, such as email, corporate directories, certificate authorities, and application    and content servers. Cloud Extender requires minimal resources, easily traverses proxy environments, and perhaps most importantly, provides secure messaging and data transfer between the MaaS360', 'updated_tn': '2021-09-15'}, {'title_tn': 'Creating custom attributes in MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6234278', 'description_tn': 'In this video, you learn how to create a custom attribute in both Active Directory and IBM Security MaaS360 and then pass the custom attribute value from Active Directory to the MaaS360 portal. Duration: 11 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'Setting up the MaaS360 Cloud Extender', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6221134', 'description_tn': 'In this video, you learn about the Cloud Extender, its modules, and related MaaS360 services. You also learn how to get the Cloud Extender installation package and license key.The IBM MaaS360 Cloud Extender is a lightweight agent that runs as a Windows service. You install the Cloud Extender on a Windows server behind your firewall so users and devices can use internal resources, like directory services, email, applications, or file shares. Duration: 3 MinutesFollow the link in related information to view t', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Enabling and configuring the Enterprise Gateway', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6217982', 'description_tn': 'In this video, you learn how to configure the IBM Security Mobile Enterprise Gateway in relay mode on a standalone server for demonstration and evaluation purposes. This process includes enabling the Enterprise Gateway, Mobile Content Management, and    Secure Browser services in IBM Security MaaS360, configuring the Cloud Extender User Authentication and Enterprise Gateway modules, and reviewing the MaaS360 portal workflows. Duration: 15 MinutesFollow the link in related information to view the course on t', 'updated_tn': '2021-09-15'}, {'title_tn': 'Security settings in MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6203449', 'description_tn': 'This webinar provides a guide to the security settings in MaaS360. The topics covered include:    Security policies (device and workplace\/persona)    Compliance rules    Privacy settingsDuration: 51 minutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'Configuring MaaS360 MDM policies', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1173436', 'description_tn': 'This course shows you how you can create a new policy based on the following default policy types to secure your mobile devices:    Android MDM    iOS MDM    macOS MDM    Windows MDMEach MaaS360 portal account includes several mobile device management (MDM) policies. You can use these default policies as is or customize them to meet your business requirements. The MDM policies secure the device itself and apply standard configuration settings. MaaS360 classifies the MDM policies by mobile device operat', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360 Administration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1135576', 'description_tn': 'IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. In this comprehensive course, you learn how to create and configure a MaaS360 portal account. You learn to use portal workflows to configure    and customize the account. You also use policies and compliance rules to manage your mobile enterprise. Objectives     Configure MaaS360 account services and settings    Explain and configure security policies    Explain and configure compliance r', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360 Administration: Policy configuration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1127457', 'description_tn': 'This course focuses on configuring the Mobile Device    Management (MDM) and WorkPlace Persona policies. MDM policies are specific to the mobile device operating system. The persona policy focuses on the native MaaS360 apps. MaaS360 includes several security policies for mobile devices. These policies make sure that mobile devices comply with your corporate security policies and provide secure access to corporate data.Objectives    Explain the purpose of a security policy    Describe the difference between', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Configuring Auto-Quarantine and managing quarantined devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1125705', 'description_tn': 'In this video, you learn how to configure Auto-Quarantine when MaaS360 is integrated with a mail system like Microsoft Exchange or Office 365. You also learn how to manage quarantined devices.Author: Dwight Harper Duration: 5 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Assigning policies', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1116765', 'description_tn': 'In this video, you learn how to assign MaaS360 policies to a device. You also learn how to identify what policies are assigned to a device. Duration: 6 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Supporting multiple customer accounts in a partner hierarchy', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1111269', 'description_tn': 'In this video, you learn how to use the Managed As feature to support multiple customer accounts from a partner hierarchy account. When you provide help desk support to multiple customers under a IBM Business Partner account, the Managed As feature provides    the ability to easily switch among accounts from one partner portal.  Duration: 7 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'Deep Dive into MaaS360 iOS Policy', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1097116', 'description_tn': 'This course provides a deep dive into MaaS360 iOS policy. In this video, you:  Are provided with a detailed explanation of expected behavior of popular iOS policy featuresLearn best practices when applying restrictionsUnderstand how to implement advanced features for strict controls. Duration: 65 minutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: iOS Home screen layout', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1094080', 'description_tn': 'In this video, you learn how to configure a standard home screen layout on iOS supervised devices. This is supported on iOS 9.3+. Duration: 7 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360 Cloud Extender health check alerts', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1094026', 'description_tn': 'In this video, you learn how to set up health check alerts in the MaaS360 portal for Cloud Extender services. Alerts are sent to specified email addresses or phone numbers.Author: Dwight Harper Duration: 6 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'Managing new Office 365 devices in MaaS360 with Auto-Quarantine and Secure Mail', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1094014', 'description_tn': 'In this training module, you learn how to configure the auto-quarantine settings in the Cloud Extender policy to manage new devices. You also learn how to push the MaaS360 Secure Mail client to new devices with a Workplace Persona Policy as part ofthe enrollment process. Duration: 15 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Configuring Android MDM policies', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093930', 'description_tn': 'In this demonstration, you learn how to create a new Android MDM policy based on the default policy in the MaaS360 portal for the devices that are not managed by Android Enterprise.Author: Amit Hansalia Duration: 9 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'CMT Co-existence: Creating the bulk enrollment executable', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093924', 'description_tn': 'In this video, you learn how to create the bulk enrollment executable that can be used with an SCCM-deployed application to enroll Windows 10 endpoints in MaaS360.Author: Dwight Harper Duration: 3 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'CMT Co-existence: Enrolling Windows 10 endpoints with the MaaS360 onboarding agent', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093918', 'description_tn': 'In this video, you learn how to bulk enroll Windows 10 endpoints that are managed by the Microsoft System Center Configuration Manager (SCCM) in IBM MaaS360. Once enrolled, the endpoints can co-exist in SCCM and MaaS360.Author: Dwight Harper Duration: 8 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'CMT Co-existence: Migrating GPO policies to MDM policies in MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093912', 'description_tn': 'You can use the MaaS360 Group Policy Migration Tool to migrate GPO policies that have been applied to an SCCM or AD-managed Windows 10 endpoint to MDM policies in MaaS360. In this video, you learn how to migrate GPO policies to MDM policies in MaaS360.Dwight Harper Duration: 5 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'Enabling MaaS360 services', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093900', 'description_tn': 'In this demonstration, you access the Services page and examine the services in your MaaS360 portal. Duration: 3 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Creating locations', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093888', 'description_tn': 'In this demonstration, you learn how to create a location in the MaaS360 portal.Author: Amit Hansalia Duration: 4 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Creating portal administrators', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093876', 'description_tn': 'Administrators can log in to the MaaS360 portal using local credentials or corporate credentials. In this demonstration, you learn how to create portal administrators manually and automatically. Author: Amit Hansalia Duration: 9 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Configuring administrator settings', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093858', 'description_tn': 'In this demonstration, you learn how to configure strong portal authentication and task authorization for MaaS360 administrators. Duration: 2 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'Configuring Android Enterprise deployment settings and enrollment requests', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093846', 'description_tn': 'In this demonstration, Matthew Shaver shows you how to ensure that your deployment settings and enrollment requests are configured so that your corporate devices are properly enrolled in Android Enterprise. Duration: 13 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'Android Enterprise: Enabling Knox Mobile Enrollment and Device Owner management', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093834', 'description_tn': 'In this video, you learn how to configure Knox Mobile Enrollment (KME) to enroll Samsung devices with Android Enterprise Device Owner (DO).You can use Samsung Knox Mobile Enrollment (KME) to automate the enrollment of your corporate-owned Samsung devices into MaaS360. MaaS360 supports two KME enrollment types: Device Admin and Device Owner (DO). DO is a style of Android Enterprise Management in which MaaS360 can implement security policies and push applications to a device.Matt Shaver, Matthew Shaver Durati', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Creating an APNS certificate for Apple devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093738', 'description_tn': 'In this demonstration, you learn how to set up the Apple Push Notification service (APNS) certificate that is required for MDM providers to manage Apple devices. Duration: 6 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'Integrating Android Enterprise with Gmail', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093708', 'description_tn': 'In this video, you will learn how to enable Android Enterprise using a free single-user Gmail account. This requires domain verification.Android Enterprise is a service that must be enabled in the MaaS360 portal. If you use an Android device platform, Google and IBM MaaS350 recommend that you use Android Enterprise for your deployment, as opposed to traditional Device Administrator-based deployments. Duration: 10 MinutesFollow the link in related information to view the course on the IBM Security Learning A', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Resetting Device Passcodes and Container PINs', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093702', 'description_tn': 'In this video, you learn how portal administrators can reset the device passcodes for iOS and Android devices. You also learn how users reset the MaaS360 container\/app passcode. Duration: 4 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360: Device record clean-up', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093684', 'description_tn': 'In this video you learn how to clean up old device records from MaaS360 and mail servers. Duration: 7 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'Managing Office 365 Devices with MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093522', 'description_tn': 'In this course, you learn how to integrate IBM MaaS360 and Microsoft Office 365 for unified endpoint management of devices that are accessing corporate email.  Duration: 45 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'CMT Co-existence: Configuring SCCM and MaaS360 co-existence for Windows 10 endpoints', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093402', 'description_tn': 'In this course, you learn how to bulk enroll Windows 10 endpoints in MaaS360 and migrate GPO policies to MDM policies in MaaS360. You can use MaaS360 CMT Co-existence to manage Windows 10 endpoints in both Microsoft System Center Configuration Manager    (SCCM) and IBM MaaS360.MaaS360 gives you the flexibility and added value of a modern management platform to manage Windows 10 endpoints over-the-air, whether they are on a corporate intranet or the internet. The endpoints don\u2019t need to be AD-joined or on pr', 'updated_tn': '2021-09-15'}, {'title_tn': 'Introduction to policies and compliance rules', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093366', 'description_tn': 'MaaS360 policies are assigned by default or manually to users, devices, and groups. In this video, you learn how to assign policies to MaaS360 users and devices and explore the effects of policy precedence settings and dynamic policy assignments. You also learn how to identify the policies assigned to devices. In addition to policies, you learn how to set compliance rules for devices that fall out of line with a defined policy. This includes all actions that need to be taken when the device falls out of lin', 'updated_tn': '2021-09-15'}, {'title_tn': 'Mastering the MaaS360 Basics', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093348', 'description_tn': 'Sharpen your fundamental MaaS360 knowledge and skills in this MaaS360 Open Mic replay. This video covers the following topics:    Apple, Android and Windows Basics    MaaS360 Portal Walk-Through    Devices    Users    Security\/Policies    Apps    Docs, Expenses, Schools    Reports    Setup    Supervised vs. Unsupervised Duration: 58 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'Mastering Mobile Management and Security for iOS Devices Using IBM MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093204', 'description_tn': 'In this lab session, you learn how to manage mobile devices with MaaS360 and enhance mobile user security and productivity. This lab is a basic introduction to managing iOS mobile devices with MaaS360. If you are a mobile security administrator or mobilesecurity consultant, there are several in-depth training courses on the IBM Security Learning Academy that you can take to broaden your MaaS360 skills.IBM MaaS360 is a comprehensive enterprise mobility platform. With MaaS360, IT departments can deliver end-t', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360 Help Desk Role Badge', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093174', 'description_tn': 'MaaS360 Help Desk Role        Help Desk personnel who successfully complete the requirements for the badge will have proven proficiency in providing Level 1 support to the mobile device users in an enterprise. Level 1 support can include resetting passwords, helping with enrollment issues, lost devices, configuration problems, and access issues.  Duration: 1 Hour Follow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-15'}, {'title_tn': 'MaaS360 Multitenant overview', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093000', 'description_tn': 'This module provides an introduction to the MaaS360 multitenant architecture and supported hierarchies for various delivery models that can be exploited by service providers, resellers, and    distributors. You learn how to set up a multitenant hierarchy account, navigate the portal using a hierarchy account, and provision and manage your tenants.IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. MaaS360 supports both single-customer organization a', 'updated_tn': '2021-09-15'}, {'title_tn': 'Getting set up with MaaS360 workshop', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6484025', 'description_tn': 'In this workshop replay, you will learn about the different MaaS360 technical help resources, and see a walkthrough of getting set up with Android and iOS devices. Duration: 53 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'Getting Started with MaaS360 and Apple Devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6445659', 'description_tn': \"In this Getting Started session, you learn how to create and upload APNS certificates, how to enroll devices using Apple's DEP and VPP programs, how to configure security policies, and more. Duration: 1 Hour Follow the link in related information to view the course on the IBM Security Learning Academy\", 'updated_tn': '2021-09-14'}, {'title_tn': 'MaaS360 Features and Functionality Review', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6435401', 'description_tn': 'In this replay, MaaS360 experts help you get the most out of your portal experience by showcasing the most recent feature additions, viewing the EMM landscape, and updating \"best practices.\" Duration: 56 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'Getting the most out of MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6413865', 'description_tn': 'In this event replay, Matt Shaver takes you on a tour through the available MaaS360 workflows and resources. Duration: 50 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'MaaS360: Planning an implementation', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6381658', 'description_tn': 'In this course, you learn the basic concepts necessary to plan a MaaS360 implementation. You are also introduced to configuring your MaaS360 account, policies, and rulesets, and determining your daily operational tasks. This video also discusses the basic  concepts and tasks necessary to plan for a MaaS360 implementation.Rolling out MaaS360 to your mobile device users requires a well thought out plan. It is important to scope the requirements for your MaaS360 portal and prepare administrative plans for both', 'updated_tn': '2021-09-14'}, {'title_tn': 'MaaS360 new customer\/admin workshop', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6366991', 'description_tn': 'Join the MaaS360 Client Success team as they introduce the resources you need to deploy and manage your MaaS360 service effectively. The workshop is also a critical component for completing MaaS360 on-boarding.The agenda includes:    Manage your MaaS360 service    Understand your endpoint management goals    How to get help and training Duration: 31 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'Protecting your BYOD user privacy with MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6326601', 'description_tn': 'MaaS360 has privacy in mind when it comes to BYOD devices and this video demonstrates how admins can protect, secure, and remove sensitive personal data from MaaS360.As \"work from home\" becomes more and more prevalent, the need to protect employee privacy comes to the forefront of modern security concerns. Duration: 51 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'MaaS360: Android Enterprise Checkpoint', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6250751', 'description_tn': 'In this session, our Technical Enablement and Client Success teams provide a \"deployment checklist\" to make sure that your admins have the information they need to successfully manage Android devices going forward. Duration: 54 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'Tour MaaS360 on the Security Learning Academy', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6202720', 'description_tn': 'Join the IBM Security Learning Services team for an in-depth tour of the Security Learning Academy, with a focus on IBM MaaS360 course offerings. During this webinar, you will see how to navigate the platform, search the course catalog, enroll ina course, view your enrollments on your dashboard, create progress reports, and see how the Security Learning Academy is integrated with IBM VIP Rewards for Security. Duration: 27 MinutesFollow the link in related information to view the course on the IBM Security L', 'updated_tn': '2021-09-14'}, {'title_tn': 'Deep dive into configuring mail in MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6129645', 'description_tn': 'MaaS360 expert Matt Shaver shows you how to configure mail in MaaS360. In this video, you will learn what to expect from native mail clients, what are MaaS360 Secure Mail features, and how some practical tips can help with mailbox migrations. The topics covered in this video include:    Agenda    Introduction    iOS ActiveSync    iOS Policy \u2013 mail configuration    Settings for a specific mail client    Identity Certificate    Android ActiveSync    MaaS360 email client    Workplace Persona Policy: Configurat', 'updated_tn': '2021-09-14'}, {'title_tn': 'IBM Security MaaS360 Browser Application: Secure Browsing on Windows Desktop\/ Laptop Services', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6129639', 'description_tn': 'This course provides a quick guide on the capabilities available within the MaaS360 secure browser, as well as provide details on how to enable and deploy this application. Duration: 30 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'Device enrollment for MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/3281061', 'description_tn': 'This webinar provides a deep dive into device enrollment. The topics include:  Enrollment process  Manual enrollment    Steps to enroll a device  Enrollment types  Enrollment programs: configured  Enrollment programs: automated  Streamlined (self) enrollment  Enrollment settings  Best practices  Q&amp;ADuration: 54 minutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'MaaS360: Configuring and using the End User Portal', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1107351', 'description_tn': 'In this video, you learn how to enable and configure the MaaS360 End User Portal. You also learn how users can self-manage their devices with the End User Portal.Author: Dwight Harper Duration: 5 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'MaaS360 Planning and Architecture', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093318', 'description_tn': 'In this video, you learn how to scope, plan, and evaluate deployment strategies for your enterprise mobility implementation.IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. This module explains MaaS360 product capabilities, architecture, and integration points. Duration: 3 Hours 30 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'MaaS360: Enterprise integration overview', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093312', 'description_tn': 'In this course, you learn how MaaS360 can integrate with behind-the-firewall resources using the MaaS360 Cloud Extender and leverage direct cloud-to-cloud integrations. Duration: 30 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'MaaS360: Deployment Strategies', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093300', 'description_tn': 'In this course, you are introduced to several strategies and planning activities that will help you deploy MaaS360 smoothly.IBM MaaS360 with Watson is a comprehensive, dynamic unified endpoint management (UEM) solution for devices, applications, and content. There are several choices that you can make that affect how you configure your MaaS360 services. How will your users and devices authenticate? How will users and devices access apps and resources? What happens if a user or device is out of compliance? D', 'updated_tn': '2021-09-14'}, {'title_tn': 'MaaS360 Glossary', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093162', 'description_tn': 'This glossary defines common words, phrases, and acronyms found in MaaS360 content. Duration: 10 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'MaaS360 Best Practices for Apple Devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093138', 'description_tn': 'In this video, you learn some practices you can use to manage Apple mobile devices.Mobile device management is complex and each organization uses it differently to meet business requirements. What is applicable to one organization might not apply to another. Sometimes, best practices are work arounds. Duration: 16 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'Getting Started with MaaS360: First Steps', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093126', 'description_tn': 'In this Open Mic session, you are introduced to the main features of MaaS360. The lecture also covers configuring MaaS360 devices, users, device inventory, security policies, and apps. Duration: 1 Hour 1 MinuteFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'Unified Endpoint Management Overview', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093048', 'description_tn': 'This course includes:    Unified Endpoint Management for dummies ebook    An IBM Security Intelligence blogYou are provided an overview of unified endpoint management (UEM) and why it\u2019s necessary, and how it addresses complex problems encountered by IT in the modern enterprise. Duration: 45 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-14'}, {'title_tn': 'MaaS360 Mobile Threat Management Overview', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093012', 'description_tn': 'In this course, you learn how to configure Mobile Threat Management and how it detects and remediates malware on devices.IBM\u00ae MaaS360\u00ae Mobile Threat Management allows you to detect, analyze and remediate enterprise malware on mobile devices. It provides advanced jailbreak, root and hider detection with over-the-air updates for security definitions. Administrators can configure    compliance policies based on these advanced threats and remediate vulnerabilities\u2014improving the security of bring your own device', 'updated_tn': '2021-09-14'}, {'title_tn': 'MaaS360: Configuring the User Visibility module', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6252933', 'description_tn': 'In this video, you learn how to configure the User Visibility module.The User Visibility module manages mobile devices based on your corporate directory structure. With this IBM Security MaaS360\u00ae Cloud Extender module, administrators can manage the user devices that belong to specific groups.  They can target apps, policies, and content to the user devices that are members of a specific directory group. Duration: 5 MinutesFollow the link in related information to view the course on the IBM Security Lea', 'updated_tn': '2021-09-08'}, {'title_tn': 'Configuring Verify (Cloud Identity) and ADFS for zero-touch authentication in MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6121023', 'description_tn': 'In this lab, you explore integrating IBM MaaS360, IBM security Verify (Cloud Identity), and Active Directory Federation Service (ADFS). In this scenario, Cloud Identity acts as an alternate IaaS (Identity as a Service) provider to ADFS so when ADFS detects    a mobile device user, it redirects the authentication request to Cloud Identity. Cloud Identity works with MaaS360 to manage device compliance and enrollment requirements. This lab walks you through integrating all 3 tools in a cohesive, zero-touc', 'updated_tn': '2021-09-08'}, {'title_tn': 'IBM MaaS360 Ongoing Product Education', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1092994', 'description_tn': 'Ongoing Product Education aims to keep all MaaS360 admins updated on the most recent releases, updates, and changes to our platform via constantly evolving product documentation.    Release Notes    Webinars and Replays    Reference Guides    Important Notifications    System Requirements    Support Articles Duration: 10 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-09-02'}, {'title_tn': 'MaaS360 Cloud Extender: Exchange ActiveSync Integration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6485111', 'description_tn': 'In this course,you learn about the Cloud Extender Exchange ActiveSync module that youcan use to integrate with Microsoft Cloud and on-premises Exchange mailenvironments. You learn how you can use this integration, its requirements, and its implementation details. Integrating with enterprise mail is a way to begin managing mail-connecteddevices across your enterprise.  Duration: 1 Hour 45 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-08-31'}, {'title_tn': 'How to Setup Android Enterprise COSU (Kiosk Mode)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/957623', 'description_tn': \"Android management through Android Enterprise provides single use scenario's to help lock devices down. With this setup administrators can restrict these devices to one or several applications so that only a core set of functionality will be allowed on these devices. This integration will also allow administrators to set security restrictions such as preventing users from using additional applications along with navigating to other area's of the device.\", 'updated_tn': '2021-08-19'}, {'title_tn': 'Samsung KNOX Premium Service Updates', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6482159', 'description_tn': 'Potential action needs to be taken by clients using the KNOX Premium service licensing in the MaaS360 Portal', 'updated_tn': '2021-08-19'}, {'title_tn': 'MaaS360 Support Newsletter', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6481889', 'description_tn': 'Support Newsletter highlighting important information for MaaS360 customers', 'updated_tn': '2021-08-16'}, {'title_tn': 'Setting up SAML enrollment using Google Workspace and MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6427857', 'description_tn': 'These instructions outline how to set up a basic integration between MaaS360 and Google Workspace (formerly GSuite)', 'updated_tn': '2021-08-06'}, {'title_tn': 'MaaS360: Configuring the Exchange module for Microsoft 365 integration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6475577', 'description_tn': 'When you integrate Microsoft 365 email with MaaS360, you can efficiently manage and secure devices in your enterprise. In this video, you learn how to configure the Cloud Extender Exchange module to integrate Microsoft 365 and MaaS360. Duration: 5 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-07-27'}, {'title_tn': 'MaaS360 Central Login Services Site Move', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6457003', 'description_tn': 'The MaaS360 Central Login Service is moving to a new site on 28 June 2021 and might have customer impact. This document describes the impact.', 'updated_tn': '2021-06-28'}, {'title_tn': 'MaaS360 10.82 Code Elevation', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6466851', 'description_tn': 'This coming weekend (June 25th - 28th) MaaS360 teams will begin work on our 10.82 code elevation.  Please view the attacked links for times the MaaS360 admin portal will be unavailable.', 'updated_tn': '2021-06-24'}, {'title_tn': 'MaaS360 Changes to Cert Pinning', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6464459', 'description_tn': 'MaaS360 will begin implementing changes to the way that our product handles cert pinning that will impact clients who attempt to access services while connected to a proxy.  This can be optionally enabled now by contacting our support teams.', 'updated_tn': '2021-06-24'}, {'title_tn': 'How to Add\/Upload Files to Support Cases', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6462651', 'description_tn': 'This article is created to assist with adding\/uploading files to support cases', 'updated_tn': '2021-06-15'}, {'title_tn': '2.4.0.6-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.4.0.6-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - MaaS360 2.4 Fix Pack 6', 'updated_tn': '2021-06-12'}, {'title_tn': '2.4.0.5-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.4.0.5-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - MaaS360 2.4 Fix Pack 5', 'updated_tn': '2021-06-10'}, {'title_tn': '2.4.0.4-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.4.0.4-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - October 2016 Fix Pack', 'updated_tn': '2021-06-09'}, {'title_tn': '2.3.0.5-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.3.0.5-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - November 2015 - Updated MDM Apps', 'updated_tn': '2021-06-09'}, {'title_tn': 'MaaS360: Introduction to Windows Management', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6218264', 'description_tn': 'Inthis video, MaaS360 expert Matt Shave provides an introduction to Windows10 management.  This video provides details about MaaS360 policyfeatures and functionality, an overview of Enrollment Programs, and informationon Application Distribution and Windows App Catalog.Duration: 53 minutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-06-08'}, {'title_tn': 'Application deployment in MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6204225', 'description_tn': 'IBM MaaS360 experts provide details on MaaS360 application distribution and deployment. The topics covered in this session include:MaaS360 catalog (portal and device)Types of apps supportedApp management and distributionApp installs and upgradesBest practice for bulk app managementApp reporting, attributes, approvalsApp development and distributionApp approvalsThe webinar also includes a Q&amp;A for each topic.Duration: 73 minutesFollow the link in related information to view the course on the IBM Security', 'updated_tn': '2021-06-08'}, {'title_tn': 'Deep dive into MaaS360 App and Doc management', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/3478311', 'description_tn': 'Matt Shaver, our IBM MaaS360 Knowledge and Content Manager,provides a deep dive into MaaS360 App and Doc Management. In this video, Matt gives a practical guide to deploying apps, shows how to manage enterprise and private apps, and provides tips and tricks for content distribution. This video covers the following topics: AgendaIntroductionApp catalogPublic applications in iOSAppConfig (iOS and Android)Enterprise App for iOSApple Volume Purchase Program (VPP)Android Google PlayEnterprise Apps for Andro', 'updated_tn': '2021-06-08'}, {'title_tn': 'Taking Android Enterprise App Distribution To The Next Level in MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/3478299', 'description_tn': 'This course explains the MaaS360 enhancements to the Android Enterprise workflows. These enhancements provide the ability to setup and deploy Bring Your Own Devices (BYOD) enrollments, also known as, Profile Owner (PO) enrollments.  This course explains  all the options available to you.  Duration: 30 minutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-06-08'}, {'title_tn': 'Deep dive into Android Enterprise policy', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1111311', 'description_tn': 'This course provides a deep dive into MaaS360 Android Enterprise policy. In this video, you are provided with a detailed explanation of expected behavior of popular Android policy features, learn best practices when applying restrictions, and, understand how to implement advanced features for strict controls. Duration: 60 minutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-06-08'}, {'title_tn': 'MaaS360: Deep Dive into Device Inventory', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093414', 'description_tn': 'This webinar provides a deep dive into MaaS360 Device Inventory. This video will get an overview of device actions and information fields, learn how to craft and apply custom attributes, and learn how to manage and deploy device groups.  The video covers the following topics:    Devices view   Device Inventory   Customize Inventory columns   Add devices to Inventory        - Device Inventory for iOS         - Device records  &nb', 'updated_tn': '2021-06-08'}, {'title_tn': 'MaaS360 Architect Badge', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093354', 'description_tn': 'MaaS360 ArchitectThe MaaS360 professional who successfully completes the requirements for the MaaS360 Architect badge is prepared to implement the MaaS360 mobile device management system for an organization. These skills include but are not limited to explaining how MaaS360 supports devices, applications, and content, describing how to integrate mobile devices with both enterprise and cloud resources, and explaining strategies and planning activities that support a smooth deployment of MaaS360. Duration: 15', 'updated_tn': '2021-06-08'}, {'title_tn': '2.4.0.1-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.4.0.1-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - February 2016 - Newer agents, OS security fixes,', 'updated_tn': '2021-06-08'}, {'title_tn': 'MaaS360 Corporate Owned macOS Device Management Deployment Checklist', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6459683', 'description_tn': 'This checklist provides simple deployment steps referencing training content and documentation focused on a corporate owned MacOS device deployment use case using MaaS360 integration with Apple Business Manager(ABM). Note that the Device Enrollment Program and Volume Purchase Program are now completely integrated in ABM', 'updated_tn': '2021-06-07'}, {'title_tn': 'MaaS360 Basic macOS Device Management Deployment Checklist', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6456997', 'description_tn': 'This checklist provides simple deployment steps referencing training content and documentation\\nfocused on basic macOS device management. Basic macOS device management is for companies who do not\\nrequire advanced management capabilities. Devices are either owned by the end user and not taking\\nadvantage of macOS User Enrollment, or they are company owned and are not supervised using Apple\\nBusiness Manager(ABM) or Apple Configurator2 (AC2). There is no separation of work and personal content in\\nthis use c', 'updated_tn': '2021-06-07'}, {'title_tn': '2.3.0.4-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.3.0.4-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - Fix Pack 2.3.0.4 Includes:\\n1. MaaS360 for iOS 2.93 app for iOS 9 64-bit compatibility.\\n2. MaaS360 Browser 1.93 app for iOS 9 64-bit compatibility.\\n3. MaaS360 Editor 1.93 app for iOS 9 64-bit compatibility.\\n4. Fixes to support Per App VPN settings on iOS devices.', 'updated_tn': '2021-06-07'}, {'title_tn': '2.2.0.4-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.2.0.4-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - Fix Pack 2.2.0.4 includes:\\n1. MaaS360 for iOS 2.84 app for iOS 9 64-bit compatibility\\n2. MaaS360 Browser 1.84 app for iOS 9 64-bit compatibility\\n3. MaaS360 Editor 1.93 app for iOS 9 64-bit compatibility', 'updated_tn': '2021-06-07'}, {'title_tn': '2.3.0.1-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.3.0.1-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - 2.3.0.1 Fix Pack : fixes for upgrade and cloud extender manifest creation for MEG 2.0', 'updated_tn': '2021-06-07'}, {'title_tn': '2.2.0.3-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.2.0.3-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - Fix Pack 2.2.0.3 - OS Security Patch', 'updated_tn': '2021-06-07'}, {'title_tn': '2.1.1.3-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.1.1.3-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - 2.1.1.3 Fix Pack : OS Security Patch', 'updated_tn': '2021-06-07'}, {'title_tn': '2.2.0.1-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.2.0.1-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - Fix to uppdate RPMs on IBM MaaS360 Virtual Machines', 'updated_tn': '2021-06-04'}, {'title_tn': '2.1.1.1-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.1.1.1-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - 2.1.1.1 Fix contains new iOS and Android Apps', 'updated_tn': '2021-06-04'}, {'title_tn': '2.1.0.1-TIV-MaaS360-FP001 [IBM MaaS360]', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.1.0.1-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'Authorized users can download fixes from IBM Fix Central website - Aug 2014 Fix - Upgrade Android Agent v 4.62', 'updated_tn': '2021-06-03'}, {'title_tn': 'Collect pdweb.debug logs for EAG troubleshooting', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6455979', 'description_tn': 'When reporting an issue for EAG, it is necessary to share pdweb.debug logs for detailed investigation', 'updated_tn': '2021-06-01'}, {'title_tn': 'MaaS360 Remote Support for Android', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1088146', 'description_tn': 'The MaaS360 Remote Support agent gives administrators the ability to remotely view and control Android devices running 5.0+\\n\\nRemote Control is supported only on Samsung devices.\\nRemote View is supported on all other Android OEMs and models.\\n\\nNOTE:  If your devices are using Kiosk\/COSU Kiosk Mode, please use TeamViewer integration to initiate remote control \\n\\nFirefox or Chrome browsers are recommended for the admins initiating remote control\/view sessions', 'updated_tn': '2021-05-28'}, {'title_tn': 'How the Apple Watch Interfaces with Managed iOS Devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6454885', 'description_tn': 'This article is created to inform how Apple Watches interface with managed iOS devices', 'updated_tn': '2021-05-20'}, {'title_tn': 'Integrating MaaS360 and Android Enterprise', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6453593', 'description_tn': 'In this lab, you learn how to integrate IBM Security MaaS360 with Android Enterprise to enable and manage Android devices and apps in MaaS360. You configure the service and deployment settings in the MaaS360 portal, review Android Enterprise policy configurations, and approve Google Play apps to distribute through MaaS360. You also generate an enrollment request for an Android device, enroll the device in MaaS360, and activate the Work profile on the device. Duration: 1 Hour Follow the link in related infor', 'updated_tn': '2021-05-16'}, {'title_tn': 'Cloud Extender Modules Glossary', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6452255', 'description_tn': 'The purpose of this article is to provide glossary terms and a brief overview of the MaaS360 Cloud Extender modules', 'updated_tn': '2021-05-14'}, {'title_tn': 'Policy - Email Migration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6449700', 'description_tn': 'Email migration from one Exchange server to another Exchange server requiring the policy to be updated.', 'updated_tn': '2021-05-11'}, {'title_tn': 'Cloud Extender: Exchange Module - Update Server Hostname', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6450871', 'description_tn': 'To update the Cloud Extender Configuration tool to reflect the updated Exchange Server hostname.  \\nNote: It is not required to have a Cloud Extender to push mail configuration.  The Cloud Extender is used for syncing records to the IBM MaaS360 portal.', 'updated_tn': '2021-05-10'}, {'title_tn': 'DEP Token Renewal', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6442127', 'description_tn': 'How to renew the DEP Token', 'updated_tn': '2021-05-04'}, {'title_tn': 'MaaS360: Productivity Suite', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093018', 'description_tn': 'In this course, you learn the MaaS360 Productivity Suite features that you can use to protect your organization\u2019s corporate content on mobile devices. You learn how to configure services and security settings in the MaaS360 portal with a focus on the WorkPlace Persona policy. You also learn how to build a Content Library and distribute content to devices. Duration: 2 Hours 10 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-04-28'}, {'title_tn': 'MaaS360 Cloud Extender: Certificate Integration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6446859', 'description_tn': 'In thistraining, you learn about the Cloud Extender Certificate Integration modulethat you can use to integrate certificateauthorities with IBM MaaS360 for advanced authentication schemes. You learnabout how you can use this integration, its requirements, and implementationdetails. Duration: 1 Hour 20 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-04-24'}, {'title_tn': 'MaaS360 iOS and Apple Business Manager Deployment Checklist', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6328947', 'description_tn': \"This MaaS360 Deployment Checklist provides a task list to help MaaS360 administrators set up and deploy MaaS360 on iOS company owned devices that are integrated with Apple Business Manager. This integration provides company's full control over the device based on a profile and policy configured in the MaaS360 portal. Unlike Bring Your Own Device or personally owned devices, there is no separate work and personal profile on the device, giving the administrators the ability to require MDM enrollment in order\", 'updated_tn': '2021-04-23'}, {'title_tn': 'How to uninstall MaaS360 Cloud Extender', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6444957', 'description_tn': 'Steps to properly remove the MaaS360 Cloud Extender from your Windows Server.', 'updated_tn': '2021-04-20'}, {'title_tn': 'MaaS360 Administrator Badge', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1289254', 'description_tn': 'MaaS360 AdministratorOverviewThe MaaS360 professional who successfully completes the requirements for the MaaS360 Administrator badge will prove proficiency in setting up a MaaS360 portal, managing the policies and compliance rules distributed to mobile devices, supporting the MaaS360 enterprise mobile enterprise, and solving mobile device user problems.How can I earn this badge?This badge is open to all [IBM clients, business partners and employees].Successful completion all courses listed in the&nbsp', 'updated_tn': '2021-04-13'}, {'title_tn': 'Device registration steps for Azure Conditional Access - iOS', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6436157', 'description_tn': 'MaaS360 uses the Microsoft Authenticator broker app to register devices into Azure AD. After the registration, the MaaS360 portal sends the device compliance status returned from the devices to Azure AD, where Conditional Access makes decisions to either grant or deny access to Microsoft-approved cloud apps.', 'updated_tn': '2021-03-29'}, {'title_tn': 'MaaS360 2021 Release Notes', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6436163', 'description_tn': \"Body MaaS360 Cloud Features:\\xa0 Release Version Release Date Release Details \\xa010.81 \\xa012 March 2021 \\xa0MaaS360 Cloud 10.81 Release Summary\\xa0 \\xa010.80x \\xa0see release summary \\xa0What's New Since 10.80 Release Summary\\xa0\\xa0 \\xa010.80 \\xa004 December 2020 \\xa0MaaS360 Cloud 10.80...\", 'updated_tn': '2021-03-25'}, {'title_tn': 'Security Bulletin: A vulnerability was identified and remediated in the IBM MaaS360 Cloud Extender (CVE-2020-13434, CVE-2020-13435)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6430565', 'description_tn': 'A vulnerability was identified and remediated in the IBM MaaS360 Cloud Extender', 'updated_tn': '2021-03-16'}, {'title_tn': 'MaaS360 10.81 Release Maintenance Schedule', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6429591', 'description_tn': 'MaaS360 will be undergoing maintenance across all environments while we update our platform for our 10.81 release.  Please view the attached links for maintenance impact, schedule, and release notes.', 'updated_tn': '2021-03-12'}, {'title_tn': 'Office 365 Use Case Guidance', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6147735', 'description_tn': 'Use Case - Customer wants to deploy an Office 365 App (e.g. Teams, Outlook, Ondrive) and use MaaS360 to manage application distribution and security. \\n\\nThe following provides a high-level solution and some relevant links.', 'updated_tn': '2021-03-01'}, {'title_tn': 'MaaS360 M1 (US East) Instance Site Move : February 26, 2021', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6416479', 'description_tn': 'MaaS360 teams will migrate the M1 instance from Blue Bell, PA to Washington D.C on Feb. 26th.   Service outages for the move will only impact client & partner accounts beginning with the number 1.  For more details, please visit status.maas360.com.  Time and date subject to change.', 'updated_tn': '2021-02-22'}, {'title_tn': 'How to collect iOS logs', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/738263', 'description_tn': 'Steps to collect logs from iOS devices.', 'updated_tn': '2021-02-09'}, {'title_tn': 'MaaS360 Cloud Extender: Configuring the Certificate Integration module', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6409724', 'description_tn': 'In this video, you learn how to configure the MaaS360 Cloud Extender Certificate Integration module to integrate with an on-premises Microsoft Certificate Authority. This video continues the deployment process that started in the video, \u201cConfiguring prerequisites for MaaS360 certificate integration with a Microsoft Certificate Authority.\u201d Duration: 6 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-01-29'}, {'title_tn': 'Security Bulletin: A vulnerability was identified and remediated in the IBM MaaS360 Cloud Extender (CVE-2020-15358)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6403864', 'description_tn': 'A vulnerability was identified and remediated in the IBM MaaS360 Cloud Extender', 'updated_tn': '2021-01-13'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Cloud Extender has security vulnerabilities (CVE-2020-1155, CVE-2020-1156)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6403862', 'description_tn': 'A vulnerability was identified and remediated in the IBM MaaS360 Cloud Extender', 'updated_tn': '2021-01-13'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Mobile Enterprise Gateway vulnerable to denial of service (CVE-2020-11612)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6403860', 'description_tn': 'A vulnerability was identified and remediated in the IBM MaaS360 Mobile Enterprise Gateway', 'updated_tn': '2021-01-13'}, {'title_tn': 'Security Bulletin: IBM MaaS360 Mobile Enterprise Gateway has security vulnerabilities (CVE-2019-2044, CVE-2019-2045)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6403832', 'description_tn': 'Two vulnerabilities were identified and remediated in the IBM MaaS360 Mobile Enterprise Gateway.', 'updated_tn': '2021-01-13'}, {'title_tn': 'Security Bulletin: A vulnerability was identified and remediated in the IBM MaaS360 Cloud Extender (CVE-2020-9327)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6403828', 'description_tn': 'A vulnerability was identified and remediated in the IBM MaaS360 Cloud Extender', 'updated_tn': '2021-01-13'}, {'title_tn': 'Security Bulletin: A vulnerability was identified and remediated in the IBM MaaS360 Cloud Extender (CVE-2020-9488)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6403812', 'description_tn': 'A vulnerability was identified and remediated in the IBM MaaS360 Cloud Extender.', 'updated_tn': '2021-01-13'}, {'title_tn': 'Integrating MaaS360 with Microsoft Azure AD', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093504', 'description_tn': 'In this training module, you learn how to integrate IBM MaaS360 and Microsoft Azure AD for user authentication and user visibility. User authentication enables devices to enroll in MaaS360 using corporate credentials. User visibility enables you to leverage existing corporate users and groups for policy assignment, and application, and document distribution.  Duration: 20 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2021-01-06'}, {'title_tn': 'MaaS360 Support Newsletter, June 2020', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6205471', 'description_tn': 'Stay up-to-date with the latest MaaS360 news, releases, webinars, training and learning content, and more.', 'updated_tn': '2020-12-15'}, {'title_tn': 'MaaS360 Support Newsletter, March 2020', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6147837', 'description_tn': 'Stay up-to-date with the latest MaaS360 news, releases, webinars, training and learning content, and more.', 'updated_tn': '2020-12-15'}, {'title_tn': 'MaaS360 Support Newsletter, February 2020', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/3434499', 'description_tn': 'Stay up-to-date with the latest MaaS360 news, releases, webinars, training and learning content, and more.', 'updated_tn': '2020-12-15'}, {'title_tn': 'MaaS360 Support Newsletter, January 2020', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1283914', 'description_tn': 'Stay up-to-date with the latest MaaS360 news, releases, webinars, training and learning content, and more.', 'updated_tn': '2020-12-15'}, {'title_tn': 'Post MaaS360 10.80 Release: DDoS Certification Chain Verification for Cloud Extender and API Integrations', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6378996', 'description_tn': 'As part of the 10.80 elevation on the weekend of December 4, 2020, the MaaS360 M1 and M3 portal instances have enabled a DDoS protection layer and it is critical that the Cloud Extender and any API integrations have root and intermediate certificates for those servers in order to complete the TLS handshaking.  The below information will step through how to check and how to install to install the certificates if not located on the customers certificate server running the Cloud Extender or API integration.', 'updated_tn': '2020-12-05'}, {'title_tn': 'MaaS360 SSO Integration with Azure for Secure Mail', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/964530', 'description_tn': 'This document lays out the configuration for MaaS360 Secure Mail to integrate with Azure SSO through Azure Active Directory.', 'updated_tn': '2020-11-30'}, {'title_tn': 'End User Guide: Android Work Profile Enrollment', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6359697', 'description_tn': 'Instructions for enrolling Android devices with a work profile (formerly referred to as Profile Owner or PO).', 'updated_tn': '2020-11-04'}, {'title_tn': 'End User Guide: Android Enterprise Work Managed Enrollment', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6359741', 'description_tn': 'Instructions for enrolling an Android work managed (full device control) device in to MaaS360.', 'updated_tn': '2020-11-04'}, {'title_tn': 'End User Guide: iOS Streamlined Enrollment', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6359103', 'description_tn': 'Instructions for enrolling devices in to MaaS360 using Apple streamlined enrollment via Apple Business or School Manager (formerly referred to as Apple Device Enrollment Program, or DEP).', 'updated_tn': '2020-11-03'}, {'title_tn': 'End User Guide: iOS MDM Enrollment', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6359099', 'description_tn': 'Guide for enrolling iOS devices in MaaS360 over-the-air using Safari.  These instructions are the same for standard devices, as well as those that are \"Supervised\" using Apple Configurator 2.', 'updated_tn': '2020-11-03'}, {'title_tn': 'End User Guide: Android Enterprise User-less Enrollment', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6356643', 'description_tn': 'MaaS360 user-less enrollment offers a quick and easy way for admins to enroll Android devices without having to enter credentials.  This guide will walk through the process of enrolling the device', 'updated_tn': '2020-10-28'}, {'title_tn': 'End User Guide: iOS User Enrollment', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6356609', 'description_tn': 'These instructions outline the process for enrolling an iOS device using the Apple User Enrollment feature introduced in iOS 13.', 'updated_tn': '2020-10-28'}, {'title_tn': 'Integrating MaaS360 and G Suite', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6356095', 'description_tn': 'Instructions for integrating MaaS360 and G Suite (now called Google Workspace).  This will allow admins to have visibility over devices that have G Suite accounts configured as an enterprise mail resource, and will grant the ability to implement access control rules.', 'updated_tn': '2020-10-27'}, {'title_tn': 'MaaS360 Basic iOS Device Management Deployment Checklist', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6351069', 'description_tn': 'This MaaS360 Deployment Checklist helps MaaS360 administrators set up and deploy MaaS360 with simple deployment steps referencing training content and documentation focused on basic iOS device management. Basic iOS device management is for companies who do not require advanced management capabilities. Devices are either owned by the end user and not taking advantage of iOS User Enrollment, or they are company owned and are not supervised using Apple Business Manager(ABM) or Apple Configurator2 (AC2). There', 'updated_tn': '2020-10-23'}, {'title_tn': 'MaaS360 Android Profile Owner (BYOD)  Deployment Checklist', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6351087', 'description_tn': 'This MaaS360 Deployment Checklist helps MaaS360 administrators set up and deploy MaaS360 with simple deployment steps referencing training content and documentation focused on a personally-owned BYOD Android device deployment use case using MaaS360 integration with Android Enterprise. Note that when deploying Android Enterprise devices where a work profile is set up on a personally-owned device to store work apps and data in a separate container, this is called Profile Owner mode.', 'updated_tn': '2020-10-23'}, {'title_tn': 'MaaS360 Android Device Owner Deployment Checklist', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6351093', 'description_tn': 'This MaaS360 Deployment Checklist helps MaaS360 administrators set up and deploy MaaS360 with  simple deployment steps referencing training content and documentation focused on a company owned Android device deployment use case using MaaS360 integration with Android Enterprise. Note that when deploying Android Enterprise devices where you have full control over the device, this is considered a work device and is designated as Device Owner mode. If you plan to manage devices where there is a separate work pr', 'updated_tn': '2020-10-23'}, {'title_tn': 'MaaS360 and Windows Deployment Checklist', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6340279', 'description_tn': 'This deployment checklist provides MaaS360 administrators a task list referencing training content and documentation focused on deploying and managing Windows 10 (Professional, Enterprise, Education, Home) devices with MaaS360 using manual enrollment methods. Note: Windows 10 Home devices are enrolled in the MaaS360 Portal in DTM mode, which uses traditional agent-based management that is normally used for Windows 7, while Windows 10 (Education, Enterprise, Professional) devices are enrolled in MDM mode, wh', 'updated_tn': '2020-10-16'}, {'title_tn': '\"Invalid Profile\" error when enrolling a DEP device', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6326515', 'description_tn': 'Attempting to enroll a DEP device and receive error \"The configuration for your iPhone could not be downloaded from {{COMPANY NAME}}.  Invalid Profile\"', 'updated_tn': '2020-09-03'}, {'title_tn': 'Reminder: MaaS360 Technical Webinar Series - Protecting BYOD User Privacy', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6260917', 'description_tn': 'Monthly webinar set for Tuesday August 18th, 2020 at 11am Eastern', 'updated_tn': '2020-08-17'}, {'title_tn': 'MaaS360: Enroll on behalf for Android devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1094098', 'description_tn': 'In this video you learn how to enroll an Android device on behalf of a device user.  Duration: 2 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-17'}, {'title_tn': 'MaaS360: Enrolling an Android Device in UEM', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1094050', 'description_tn': 'In this demonstration, you learn how to enroll an Android device. This scenario demonstrates the Android enrollment where an administrator generates an enrollment request with a one time passcode for a local user. Duration: 2 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-17'}, {'title_tn': 'MaaS360: App management for Android Enterprise', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093720', 'description_tn': 'In this demonstration, you learn how to to set up the MaaS360 app catalog with Android for Work apps, and distribute them to devices. This course contains German and French language closed captions. Duration: 12 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-17'}, {'title_tn': 'MaaS360: Configuring macOS MDM policies', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1100139', 'description_tn': 'In this demonstration, you learn how to create a new macOS MDM policy based on the default policy in the MaaS360 portal for macOS managed devices. Duration: 10 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360: Android personal information manager (PIM) tour', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1094122', 'description_tn': 'In this demonstration, you learn how to navigate the MaaS360 collaborative apps for mail, calendar, and contacts on an Android device.  The previous version of this course contains French and German language closed captions. Duration: 18 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360: Collect iOS logs', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1094038', 'description_tn': 'In this video, you learn how to collect logs from an iOS device to send to IBM Support for troubleshooting. You also learn how to enable and disable verbose logging. Duration: 3 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'Configuring Verify (Cloud Identity) and MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1094020', 'description_tn': 'In this video, you learn how to set up IBM Security Verify (Cloud Identity) authorization using SAML single sign on and Cloud Extender. Duration: 12 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'Integrating IBM MaaS360 and Microsoft Office 365', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1094008', 'description_tn': 'In this training module, you learn how to integrate IBM MaaS360 and Microsoft Office 365 for mobile device management for users accessing corporate email.  By using the Enterprise Email Integration Service in MaaS360 and the MaaS360 Cloud Extender, administrators can control access to corporate mail and manage devices from the MaaS360 portal.A Microsoft Office 365 account is already set up with users, mailboxes, and devices for this demonstration. Duration: 15 MinutesFollow the link in related informat', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360: Configuring privacy settings', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093882', 'description_tn': 'In this demonstration, you learn how to configure privacy settings in the MaaS360 portal.   Duration: 3 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360: Configuring departmentalization', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093870', 'description_tn': 'In this video, you learn to configure departmentalization in the MaaS360 portal to allow portal administrators to manage devices and content for specific groups. Duration: 6 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360: Configuring compliance rules', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093864', 'description_tn': 'This video demonstrates how to add a compliance rule set to a new MaaS360 portal account. Because portal accounts do not include system generated compliance rule sets, you must create a compliance rule set when the account is created. Duration: 8 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'Android Enterprise: App management', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093852', 'description_tn': 'In this video, you learn how to integrate and approve apps from Google Play for Work in the MaaS360 App Catalog and distribute them to Android Enterprise devices. Duration: 11 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'Navigating the MaaS360 Portal', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093828', 'description_tn': 'The MaaS360 portal provides one uniform view for managing all of your devices, content, and apps. In this video, you learn to navigate the IBM MaaS360 portal home page.  Duration: 6 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360: Configuring enrollment deployment settings', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093798', 'description_tn': 'In this video, you learn to configure the basic deployment settings in the MaaS360 portal that are required to begin managing and enrolling devices. Duration: 15 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360: Configuring services and enrolling Windows 10 devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093762', 'description_tn': 'In this video, you learn how to configure services and deployment settings in MaaS360 that enable Windows device management. You also learn about Windows 10 enrollment methods and how to enroll Windows 10 devices. Duration: 18 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360: Adding iOS devices for administrators', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093750', 'description_tn': 'In this demonstration, as a MaaS360 administrator, you learn how to add iOS devices from the user directory, enroll them using a one-time passcode, and review them in Device Inventory. Duration: 8 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360: Managing local users and groups', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093600', 'description_tn': 'In this demonstration, you learn how to create local users and local groups and associate existing users with the new group.The alternative to adding local users and groups in the portal, is to integrate MaaS360 with your corporate directory service using the Cloud Extender, and automatically import users and groups.The previous version of this course contains German, French and Spanish language closed captions. Duration: 9 MinutesFollow the link in related information to view the course on the IBM Security', 'updated_tn': '2020-07-07'}, {'title_tn': 'Getting Started with MaaS360 and Verify (Cloud Identity)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093540', 'description_tn': 'In this Open Mic session, you learn how to streamline app login for end users when you integrate MaaS360 and Verify (Cloud Identity). IBM experts Matthew Shaver and Adam Case review MaaS360 and Cloud Identity architecture, desktop and mobile workflows, and browser  deployment patterns. They also demonstrate how to enable Cloud Identity in the MaaS360 Portal, configure Cloud Identity, and configure GSuite on mobile. Duration: 57 MinutesFollow the link in related information to view the course on the IBM Secu', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360 and TeamViewer for Remote Access', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093534', 'description_tn': 'In this Open Mic session, you learn all about leveraging MaaS360 and TeamViewer to make remote support even better with Attended and Unattended Access. In this session you also learn about the TeamViewer global footprint, credentials, and security, integrating  MaaS360 and TeamViewer, iOS remote screen sharing, and TeamViewer mobile device add-ons. This session was held on August 28, 2018. Duration: 53 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'Implementing Seamless SSO with MaaS360 and Verify (Cloud Identity)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093498', 'description_tn': 'In this lab, you will learn how to deploy a test environment that integrates IBM MaaS360 and IBM Security Verify (Cloud Identity) Essentials with a third-party SaaS (cloud) application. Duration: 2 Hours 30 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'Troubleshooting the MaaS360 Cloud Extender Open Mic', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093492', 'description_tn': 'Learn about Cloud Extender setup tips, common errors in Cloud Extender configuration, best practices for ongoing maintenance and health alerts, and more. Use the bookmarks to access the following topics:IntroductionOverview and agendaWhat is the Cloud Extender and how does it work?Installation prerequisitesInstalling and configuring the Cloud ExtenderCommon errors and troubleshooting tipsQ&amp;A Duration: 1 Hour Follow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'Integrating IBM Security Verify (Cloud Identity) Essentials with IBM MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093486', 'description_tn': 'In this course, you learn how to integrate IBM Security Verify (Cloud Identity) Essentials with IBM MaaS360.The videos walk you through the steps to integrate MaaS360 with verify (Cloud Identity) to enable seamless single sign-on for mobile devices and desktops. Duration: 30 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360 Troubleshooting', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093360', 'description_tn': 'IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. In this training, you learn troubleshooting techniques that you can use to solve common problems that might occur.Describe the IBM MaaS360 Support modelOpen a support case with IBM MaaS360 SupportEnable debug and send logs to IBM MaaS360 SupportTroubleshoot native and secure mail issuesReset device and MaaS360 passcodesTroubleshoot basic policy issuesRemediate issues with lost devicesRemediate issu', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360 Administration: Compliance rule configuration', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093342', 'description_tn': 'In this course, you learn how to use and configure compliance rules in the MaaS360 portal. Compliance rules are included in a rule set that includes basic settings, enforcement rules, geo-fencing rules, monitoring rules, expense monitoring rules, group based rules, and custom attribute rules. Duration: 30 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360 Planning and Architecture Lab', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093330', 'description_tn': 'In this lab, you learn how to use IBM MaaS360 to enroll and manage Android or iOS devices. Then you use the Android or iOS device to enroll and install the MaaS360 app on the device. Duration: 1 Hour Follow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360 Mobility Series: Unified Endpoint Management (UEM) 201', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093288', 'description_tn': 'In the second part of this MaaS360 Unified Endpoint Management (UEM) course series, you learn about configuring container, or workplace persona policies, bulk enrollment workflows, and how you can integrate Active Directory with Cloud Extender. Duration: 35 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360 Mobility Series: Unified Endpoint Management (UEM) 101', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093270', 'description_tn': 'In the first part of this MaaS360 Unified Endpoint Management course series, you learn about enrolling iOS and Android devices, device policies, and distributing apps and documents to mobile devices.  Duration: 30 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360 Mobile Device Management tasks', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093222', 'description_tn': 'IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. In this training, you learn how to enroll devices, manage devices using device inventory, and review compliance and history.  Duration: 1 Hour 20 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'IBM MaaS360 Overview for Help Desk Administrators using iOS devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093216', 'description_tn': 'In this lab session, you learnhow to use the MaaS360 portal workflows to support a mobile enterprise.  As a help desk administrator you might haveaccess to all MaaS360 workflows or a subset of workflows based on your accessroles. In the lab, you learn how to set up and use key configurations such as securitypolicies, compliance rules, enrollment requests, and device groups. You useworkflows such as apps and docs to push content to devices, and then use deviceinventory and actions to manage devices.&nbs', 'updated_tn': '2020-07-07'}, {'title_tn': 'IBM MaaS360 Overview for Help Desk Administrators using Androids', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093210', 'description_tn': 'In this lab session, you learn how to use theMaaS360 portal workflows to support a mobile enterprise.  As a help desk administrator you might haveaccess to all MaaS360 workflows or a subset of workflows based on your accessroles. In the lab, you learn how to set up and use key configurations such as securitypolicies, compliance rules, enrollment requests, and device groups. You useworkflows such as apps and docs to push content to devices, and then use deviceinventory and actions to manage devices.&nbs', 'updated_tn': '2020-07-07'}, {'title_tn': 'Configuring Federated SAML Authentication in MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093132', 'description_tn': 'Learn how to prepare Microsoft Active Directory Federation Services (ADFS) to be used as the Identity provider for the  federated SAML authentication of devices and portal administrators in MaaS360.  You configure both ADFS  and MaaS360  to use Security Assertion Markup Language (SAML)  and then test portal administrator and device enrollments using this authentication.  Microsoft ADFS is used as the Identity Provider in this lab but any Identity Provider that support', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360 UEM Introduction to Windows modern management', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1093090', 'description_tn': 'In this course you learn how to implement MaaS360 Unified Endpoint Management (UEM) for Windows devices, using modern API management.  You learn how to configure services and enroll Windows 10 devices, configure Windows MDM policies, build and distribute a MaaS360 App catalog with Windows apps, and create  Maas360 alerts and configure compliance rules.     Duration: 1 Hour 46 MinutesFollow the link in related information to view the course on the IBM Security Learning Academy', 'updated_tn': '2020-07-07'}, {'title_tn': 'MaaS360 Partner Hierarchy Account Statuses', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6243062', 'description_tn': 'Explanation of the statuses a partner may set for their hierarchy accounts', 'updated_tn': '2020-07-01'}, {'title_tn': 'MaaS360 10.78 Portal Release Notes and Maintenance Schedule', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6226590', 'description_tn': 'MaaS360 will be elevating the 10.78 code release across all environments between June 12th-June 15th.', 'updated_tn': '2020-06-11'}, {'title_tn': \"YOU'RE INVITED: MaaS360 - 2020 Mid-Year Review - What's New and What's Planned for MaaS360 - June 9, 2020 at 11:00 a.m. EST\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6220114', 'description_tn': \"This topic is for the June 9, 2020 Open Mic - 2020 Mid-Year Review - What's New and What's Planned for MaaS360\", 'updated_tn': '2020-06-04'}, {'title_tn': \"REMINDER: YOU'RE INVITED: MaaS360: Introduction to Windows Management - May 12, 2020 at 11:00 a.m. EST\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6205469', 'description_tn': 'This topic is for the May 12, 2020 Open Mic - Introduction to Windows Management.', 'updated_tn': '2020-05-01'}, {'title_tn': 'Profile Owner with Manual Enrollment Checklist', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6202549', 'description_tn': 'Profile owner with manual enrollment', 'updated_tn': '2020-04-28'}, {'title_tn': 'Device Owner with Zero Touch Enrollment Checklist', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6202547', 'description_tn': 'Device owner with Zero Touch enrollment Checklist', 'updated_tn': '2020-04-28'}, {'title_tn': 'Device Owner with afw#maas360 Enrollment Checklist', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6202542', 'description_tn': 'DO Enrollment using afw#maas360 checklist', 'updated_tn': '2020-04-28'}, {'title_tn': 'Legacy Device Admin to AE Profile Owner Checklist', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6202535', 'description_tn': 'Checklist for DA to PO migration measures', 'updated_tn': '2020-04-28'}, {'title_tn': 'MaaS360 for Android Application Betas', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/734197', 'description_tn': \"Body Subscribe as a Tester for the Beta Applications Getting Started Why you should be excited to join the MaaS360 Android beta program: \u00b7Increases an administrator's ability to support end user inquiries surrounding version upgrades \u00b7Allows...\", 'updated_tn': '2020-04-27'}, {'title_tn': 'How To Deploy Android Enterprise Devices Using Device Accounts', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6198861', 'description_tn': 'Device accounts offer an alternative enrollment type for Android Enterprise devices that can address many of the User based enrollment limitations', 'updated_tn': '2020-04-23'}, {'title_tn': 'How To Archive Contacts From Autofill', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6198371', 'description_tn': 'When users compile emails to addresses that are not within their directory, MaaS360 caches the information for autofill purposes on future emails.   Users may wish to remove these contacts and this article will outline how they may do so.', 'updated_tn': '2020-04-22'}, {'title_tn': 'Security Bulletin: MaaS360 has identified a vulnerability in the MaaS360 iOS Application. (CVE-2019-4735)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6151767', 'description_tn': 'A vulnerability was identified and remediated in the IBM MaaS360 for iOS Application (Version 3.96.62).', 'updated_tn': '2020-04-14'}, {'title_tn': 'Security Bulletin: Instability in the Kiosk Android (CVE-2020-4353)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6151773', 'description_tn': 'Instability in the Kiosk Android Application leads to a bypass in MDM Restrictions', 'updated_tn': '2020-04-14'}, {'title_tn': 'Known Issue - MaaS360 for Android Agent Version 6.20', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6173385', 'description_tn': 'An issue has been discovered in the MaaS360 for Android agent version 6.20 that requires upgrade to a more recent version to resolve.', 'updated_tn': '2020-04-08'}, {'title_tn': \"RESCHEDULED - YOU'RE INVITED: MaaS360: Introduction to Windows Management - May 12, 2020 at 11:00 a.m. EST\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/5694423', 'description_tn': 'This topic is for the May 12, 2020 Open Mic - Introduction to Windows Management.', 'updated_tn': '2020-04-07'}, {'title_tn': '**PLEASE READ** Information Regarding MaaS360 10.77 Cloud Release', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/6090838', 'description_tn': 'Schedule of release dates for the MaaS360 Cloud version 10.77', 'updated_tn': '2020-03-18'}, {'title_tn': 'MaaS360 and Android Enterprise Integration Guide', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/5694231', 'description_tn': 'Information about Android Enterprise and implementation of its features within MaaS360', 'updated_tn': '2020-03-09'}, {'title_tn': \"REMINDER: YOU'RE INVITED: Deep Dive into MaaS360 App and Doc Management - February 18, 2020 at 11:00 a.m. EST\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/2029923', 'description_tn': 'Learn about MaaS360 App and Doc Management. This includes a practical guide to deploying apps, an overview of Enterprise and Private apps management, and some tips and tricks for content distribution.', 'updated_tn': '2020-02-11'}, {'title_tn': \"REMINDER: YOU'RE INVITED - Providing safe and protected mobile on-the-go workspaces with MaaS360 Secure Productivity Suite - June 11, 2019 at 11:00 a.m. EDT\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1846593', 'description_tn': 'Learn about MaaS360 Secure Productivity Suite which provides essential mobile solutions for a safe and protected workspace on-the-go, especially on employee owned devices.', 'updated_tn': '2020-02-10'}, {'title_tn': \"YOU'RE INVITED: Deep Dive into MaaS360 App and Doc Management - February 18, 2020 at 11:00 a.m. EST\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1289068', 'description_tn': 'Learn about MaaS360 App and Doc Management. This includes a practical guide to deploying apps, an overview of Enterprise and Private apps management, and some tips and tricks for content distribution.', 'updated_tn': '2020-02-04'}, {'title_tn': 'Worldwide MaaS360 Mobile Enterprise Gateway (MEG) Relay Maintenance', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1288342', 'description_tn': 'MaaS360 will be performing routine maintenance across all of our MEG relays starting February 5th.  This maintenance is for standard certificate updates.', 'updated_tn': '2020-01-31'}, {'title_tn': 'Statement Regarding MaaS360 Container Functionality On iOS 13', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1283572', 'description_tn': 'iOS 13 release impacted certain features in the MaaS360 agents.  This article outlines the root cause and path to resolution.', 'updated_tn': '2020-01-24'}, {'title_tn': 'New Help Experience In The MaaS360 Portal', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1275322', 'description_tn': 'MaaS360 introduces a new portal help experience to aid new and existing MaaS360 administrators.', 'updated_tn': '2020-01-22'}, {'title_tn': 'New Help Experience In The MaaS360 Portal', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1275316', 'description_tn': 'MaaS360 introduces a new portal help experience to aid new and existing MaaS360 administrators.', 'updated_tn': '2020-01-22'}, {'title_tn': 'MaaS360: Emergency Maintenance Notification', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1138300', 'description_tn': \"During a routine audit of our data center, potential hardware issues were identified that require servicing.\\xa0 This relates to the network cards at the data center, and while no outages are expected due to redundancy, there is a small possibility on M3 (US South - accounts beginning with the number '3') that brief service disruptions may occur.\\xa0 Full details outlined in the article.\", 'updated_tn': '2019-12-18'}, {'title_tn': 'MaaS360 10.76 Elevation  ***PLEASE READ***', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1127385', 'description_tn': 'Information about the upcoming MaaS360 10.76 code elevation', 'updated_tn': '2019-12-09'}, {'title_tn': 'PLEASE READ: MaaS360 M2 Platform to utilize Akamai WAF\/DDOS Technology - Possible Customer Impact!', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1106235', 'description_tn': \"MaaS360 M2 Platform (account IDs beginning with the number 2) is planning to utilize Akamai's WAF\/DDOS Technology, which is an industry-leading web application firewall (WAF) and distributed denial-of-service (DDoS) protection solution. Akamai's WAF\/DDOS Technology guards MaaS360 applications against the largest and most sophisticated attacks. It delivers proprietary rule sets and detection logic honed from Akamai's experience and investment in defending against the latest cyberattacks.\\n\\nCustomers who cur\", 'updated_tn': '2019-12-04'}, {'title_tn': \"YOU'RE INVITED: Join us for a Deep Dive into the MaaS360 Android Enterprise Policy - November 19, 2019 (Tuesday) at 11:00 AM EST\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1101915', 'description_tn': 'Join us for a deep dive into MaaS360 Android Enterprise policy.', 'updated_tn': '2019-11-01'}, {'title_tn': 'REMINDER: Join us for a Deep Dive into the MaaS360 iOS Policy - October 15, 2019 (Tuesday) at 11:00 AM EDT', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1075971', 'description_tn': 'Join us for a deep dive into MaaS360 iOS policy.', 'updated_tn': '2019-10-10'}, {'title_tn': 'How to create the MDM Server in Apple Business Manager (ABM) and Apple School Manager (ASM)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1078509', 'description_tn': 'Instructions for creating the MDM Server from which the token will be generated for use in MaaS360', 'updated_tn': '2019-10-04'}, {'title_tn': 'MaaS360 Google Docs Privacy Statement', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1076571', 'description_tn': 'Application user privacy statement for the Google Docs integration with the MaaS360 Secure Productivity Suite (SPS)', 'updated_tn': '2019-09-30'}, {'title_tn': 'REMINDER: JOIN US for a Deep Dive into the MaaS360 Device Inventory - September 17, 2019 (Tuesday) at 11:00 AM EDT', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1073510', 'description_tn': 'Join us for a deep dive in to the MaaS360 Device Inventory.', 'updated_tn': '2019-09-11'}, {'title_tn': \"YOU'RE INVITED: Deep Dive into the MaaS360 Device Inventory - September 17, 2019 (Tuesday) at 11:00 AM EDT\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1072676', 'description_tn': 'Join us for a deep dive in to the MaaS360 Device Inventory.', 'updated_tn': '2019-09-04'}, {'title_tn': 'IBM My Support Cases \"Yikes - we didn\\'t catch all of that\" error', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/878799', 'description_tn': 'If you are experiencing issues with accessing your cases within the MaaS360 portal or within www.ibm.com\/mysupport and receive the following error you account may not have been properly linked to your Maas360 account:', 'updated_tn': '2019-08-26'}, {'title_tn': 'Enabling Developer mode on Android', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/959341', 'description_tn': 'What settings are required in order to enable Developer mode on Android devices?', 'updated_tn': '2019-08-26'}, {'title_tn': 'Silently push and install TeamViewer app for Windows from MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/1071746', 'description_tn': 'MaaS360 integrates with TeamViewer across a variety of products for remote viewing and control.  This article will guide admins through the process of distributing the TeamViewer application to Windows endpoints, silently, for remote access.', 'updated_tn': '2019-08-23'}, {'title_tn': 'Security Bulletin: MaaS360 has identified a vulnerability in the MaaS360 Android Application. (CVE-2019-4501)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/964914', 'description_tn': 'A vulnerability was identified and remediated in the MaaS360 Android Application (version 6.70).', 'updated_tn': '2019-08-21'}, {'title_tn': 'MaaS360 and IBM Watson Chatbot for Automated Support', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/967355', 'description_tn': 'MaaS360 has integrated the IBM Watson Chatbot as part of our support journey to aid our clients in self-service resolutions', 'updated_tn': '2019-08-13'}, {'title_tn': \"REMINDER - YOU'RE INVITED: Managing and Monitoring Compliance with MaaS360 - August 20, 2019 (Tuesday) at 11:00 a.m. EDT\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/967329', 'description_tn': 'Learn the details on how to manage and monitor compliance with MaaS360.', 'updated_tn': '2019-08-13'}, {'title_tn': \"YOU'RE INVITED: Managing and Monitoring Compliance with MaaS360 - August 20, 2019 (Tuesday) at 11:00 a.m. EDT\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/966889', 'description_tn': 'Learn the details on how to manage and monitor compliance with MaaS360.', 'updated_tn': '2019-08-07'}, {'title_tn': 'REMINDER: MaaS360 State of the Union: What\u2019s New in 2019? - July 16, 2019 (Tuesday) at 11:00 a.m. EDT', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/959095', 'description_tn': 'Learn about new MaaS360 features planned for Q2 2019 and find out about preparing for Android Q and iOS 13 releases.', 'updated_tn': '2019-07-11'}, {'title_tn': \"YOU'RE INVITED: MaaS360 State of the Union: What\u2019s New in 2019? - July 16, 2019 (Tuesday) at 11:00 a.m. EDT\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/888405', 'description_tn': 'Learn about new MaaS360 features planned for Q2 2019 and find out about preparing for Android Q and iOS 13 releases.', 'updated_tn': '2019-06-20'}, {'title_tn': 'MaaS360: Tips for Getting Started', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/888395', 'description_tn': 'Upon becoming a MaaS360 client new admins will receive a welcome packet email.  The contents of that email are attached to this article', 'updated_tn': '2019-06-20'}, {'title_tn': 'IBM Security Discontinues the Inclusion of the BigFix Agent Within the MaaS360 Suite of Offerings', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/888381', 'description_tn': 'Recently, IBM entered into an agreement to divest its rights to the BigFix software and brand to HCL.\\n\\nBased on the terms of the divestiture, MaaS360 will no longer provide patch and update distribution for Windows and macOS.\\n\\nWhile this is a change to the current environment, MaaS360 will continue to deliver a robust set of modern management functionalities, providing IBM customers extensive and reliable visibility, manageability, security, and service.', 'updated_tn': '2019-06-20'}, {'title_tn': 'Samsung device in DO mode does not show the native camera', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/881736', 'description_tn': 'When enabling Android Enterprise in DO mode on a Samsung device the camera is not shown anymore', 'updated_tn': '2019-06-19'}, {'title_tn': \"YOU'RE INVITED: Providing safe and protected mobile on-the-go workspaces with MaaS360 Secure Productivity Suite - June 11, 2019 at 11:00 a.m. EDT\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/883332', 'description_tn': 'Learn about MaaS360 Secure Productivity Suite which provides essential mobile solutions for a safe and protected workspace on-the-go, especially on employee owned devices.', 'updated_tn': '2019-05-31'}, {'title_tn': 'MaaS360 Secure Browser Filtering Categories', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/883918', 'description_tn': 'MaaS360 Secure Browser offers content filtering via Persona Policies.  The following table outlines the available categories and their descriptions', 'updated_tn': '2019-05-08'}, {'title_tn': \"YOU'RE INVITED: Learning the Windows 10 basics for MaaS360 - May 14, 2019 at 11:00 a.m. EDT\", 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/883330', 'description_tn': 'Are you using or planning to upgrade to Windows 10? This Open Mic webinar will teach the Windows 10 basics for MaaS360.', 'updated_tn': '2019-05-03'}, {'title_tn': 'MaaS360 MDM vs. Secure Productivity Suite', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/881930', 'description_tn': 'MaaS360, under the UEM umbrella, offers both device management via MDM and data management via our Secure Productivity Suite (SPS).  This article will outline the differences between the styles (which can be used individually or together).', 'updated_tn': '2019-04-19'}, {'title_tn': 'MaaS360 System Requirements', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/729351', 'description_tn': 'MaaS360 system requirements for various platform and application features', 'updated_tn': '2019-04-16'}, {'title_tn': 'Android Enterprise BYOD Enrollment', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/881151', 'description_tn': 'End-user friendly video demonstrating Android Enterprise BYOD (formerly known as Profile Owner or PO) enrollment', 'updated_tn': '2019-04-15'}, {'title_tn': 'How to collect information for MaaS360 iOS Browser', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/871290', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to iOS Secure Browser', 'updated_tn': '2019-04-15'}, {'title_tn': 'How to collect information for MaaS360 Windows Phone issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/871284', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to Windows Phone issues', 'updated_tn': '2019-04-15'}, {'title_tn': 'Mixed Mode Support for Azure AD and On-Prem AD', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/878749', 'description_tn': 'Notes about implementing an environment that will leverage both and on-premise Active Directory and Azure cloud based directory', 'updated_tn': '2019-03-27'}, {'title_tn': 'Recommendations for large file uploads to the MaaS360 app catalog', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/878741', 'description_tn': 'General information and suggestions for handling large application files in the MaaS360 app catalog', 'updated_tn': '2019-03-27'}, {'title_tn': 'Linking an IBM ID to the MaaS360 product', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/876340', 'description_tn': 'Older admins and those who did not create an IBM ID as part of the process of becoming a MaaS360 administrator will need to link their IBM IDs to the MaaS360 product in order to open support cases and start chats from the support page.  The following steps will send a request to MaaS360 support to link the admin and the product.', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect information for MaaS360 Cloud Extender Exchange Active Sync Issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/869274', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to Cloud Extender Exchange ActiveSync Module', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect Samsung Dump State Logs', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/796270', 'description_tn': 'Samsung dump state logs are required to collect more details of issues specific to Samsung devices. These logs help our team in troubleshooting for issues for which details are not available in MaaS360 logs.', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect information for MaaS360 General Cloud Extender Issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/869272', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to Cloud Extender when there is no specific Module being effected.', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect information for MaaS360 Cloud Extender Lotus Traveler Issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/869662', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to Cloud Extender Lotus Traveler Module', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect information for MaaS360 Cloud Extender Certificate Integration Module', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/870926', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to Cloud Extender Certificate Integration Module', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect information for MaaS360 Cloud Extender User Visibility Issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/869668', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to Cloud Extender User Visibility Module', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect information for MaaS360 Cloud Extender User Authentication Issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/869674', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to Cloud Extender User Authentication.', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect information for MaaS360 Android Issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/870918', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to Android issues (Android MDM\/SPS \/Android Enterprise (AE))', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect Samsung dump state logs', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/870886', 'description_tn': 'This will help end users to collect Samsung dump state logs', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect information for MaaS360 Cloud Extender Email Notification issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/869678', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to Cloud Extender Email Notifications Module', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect information for MaaS360 portal issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/871278', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to Issues with MaaS portal\/Platform actions.', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect information for MaaS360 iOS issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/871280', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to iOS devices.', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect iOS Console logs from Apple configurator 2 or Xcode', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/872534', 'description_tn': 'Collecting iOS console logs from Apple Configurator 2 or Xcode - These logs are required for troubleshooting issues regarding MDM functionality such as App, Wi-Fi, VPN not being installed on iOS device.', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect information for MaaS360 Android Browser', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/871288', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to Android Secure browser.', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect Field Medic logs for Windows device specific issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/872552', 'description_tn': 'Field Medic is an app that you can use to gather Event Tracing for Windows (ETW) log files for selected information categories. You can also use Field Medic to gather general information about the phone. Field Medic saves the ETW log files and the general information in a folder that is accessible using the USB Media Transfer Protocol (MTP). These logs are useful for device specific MaaS360 issues where the Agent logs may not be having all the required information to find the root cause.', 'updated_tn': '2019-03-15'}, {'title_tn': 'How to collect information for MaaS360 Mobile Enterprise Gateway issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/874532', 'description_tn': 'This document will help to collect information for MEG related issues', 'updated_tn': '2019-03-15'}, {'title_tn': 'Linking the MaaS360 Administrative Account to IBM ID', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/873128', 'description_tn': \"The IBM ID is a crucial, and soon, a required component in the IBM support journey.  MaaS360 has many legacy admins who were created outside of the scope of the IBM ID system, and will need to be 'linked' in order to gain access to support features.  The following will walk through the steps of linking the portal admin to an IBM ID.\", 'updated_tn': '2019-03-14'}, {'title_tn': 'Uninstalling Windows OS Updates & Applications with MaaS360', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/876054', 'description_tn': 'Uninstalling Windows OS Updates & Applications', 'updated_tn': '2019-03-14'}, {'title_tn': 'Script based enrollment for macOS', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/875394', 'description_tn': 'MaaS360 gives admins the ability to enroll macOS devices with a PKG and a simple script to allow for a more automated enrollment process for devices outside of DEP.  The instructions below demonstrate the workflows manually, but they may be automated via various remote management\/distribution tools.', 'updated_tn': '2019-03-08'}, {'title_tn': 'New Cloud Extender UI', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/873240', 'description_tn': 'MaaS360 presents a new UI for the Cloud Extender Configuration Tool', 'updated_tn': '2019-02-26'}, {'title_tn': 'MaaS360 iOS 11 and TeamViewer', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/873114', 'description_tn': 'MaaS360 and TeamViewer have partnered to bring their powerful remote viewing capabilities to the MaaS360 family', 'updated_tn': '2019-02-25'}, {'title_tn': 'Enabling iOS Local Notifications for MaaS360 Secure Mail', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/872616', 'description_tn': 'As an alternative to the Cloud Extender notifications for iOS secure mail, MaaS360 offers local app notifications as well.  These are \"near real time\" notifications for new information handled at the app level.', 'updated_tn': '2019-02-20'}, {'title_tn': 'How to collect Bug report for Android device', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/870882', 'description_tn': 'This document contains the steps to collect Bug Report for Android device. This is required for issues related to Android Enterprise issue or scenarios where MaaS App is crashing and the users are unable to collect MaaS App logs.', 'updated_tn': '2019-02-18'}, {'title_tn': 'How to collect information for MaaS360 Cloud Extender Email Notification Issues', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/870924', 'description_tn': 'This page will give you the base necessary information for opening a ticket relating to Cloud Extender Email Notifications Module', 'updated_tn': '2019-02-18'}, {'title_tn': 'MaaS360 Partner Application Management - Distribution Vs. Availability', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/872122', 'description_tn': 'Application lifecycle management needs are different for every organization and MaaS360 partner.  In order to address multiple workflows, MaaS360 gives partners 2 options for app management from the highest level of administration - \"Add Availability\" and \"Distribute.\"  This document will demonstrate implementation and the differentiators of both options.', 'updated_tn': '2019-02-15'}, {'title_tn': 'How To Make Applications Available In Partner Child Account Portals', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/871972', 'description_tn': 'Some partners may wish to assist in adding applications automatically to the portals of their children accounts.  These instructions will demonstrate the capability.', 'updated_tn': '2019-02-14'}, {'title_tn': 'Security Bulletin:  MaaS360 has identified a vulnerability in the MaaS360 iOS Application. (CVE-2018-1960)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/738863', 'description_tn': 'A vulnerability was identified and remediated in the MaaS360 iOS Application (version 3.40).', 'updated_tn': '2019-02-06'}, {'title_tn': 'How to join a MaaS360 iOS application BETA', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/794791', 'description_tn': 'MaaS360 offers access to beta test iOS applications before they hit the market', 'updated_tn': '2019-01-10'}, {'title_tn': 'Exchange 2007 support deprecation', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/744569', 'description_tn': 'Information about the deprecation of support for Exchange 2007', 'updated_tn': '2018-12-06'}, {'title_tn': 'Support for uploading multiple Mobile configs from iOS and macOS policy settings', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/738827', 'description_tn': 'Support for uploading multiple Mobile configs from iOS and macOS policy settings', 'updated_tn': '2018-11-29'}, {'title_tn': 'Removal of local administrator privileges on enrolled Windows 10 devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/738653', 'description_tn': 'Removal of local administrator privileges on enrolled Windows 10 devices', 'updated_tn': '2018-11-29'}, {'title_tn': 'Prompt for device name during Zero-touch enrollment and QR code for work-managed device enrollments', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/738273', 'description_tn': 'Prompt for device name during Zero-touch enrollment and QR code for work-managed device enrollments', 'updated_tn': '2018-11-29'}, {'title_tn': 'App addition status and license information for auto uploading of Volume Purchase Program apps', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/738659', 'description_tn': 'App addition status and license information for auto uploading of Volume Purchase Program apps', 'updated_tn': '2018-11-29'}, {'title_tn': 'Permanently delete Apple School Manager user accounts in MaaS360 portal', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/738689', 'description_tn': 'Permanently delete Apple School Manager user accounts in MaaS360 portal', 'updated_tn': '2018-11-29'}, {'title_tn': 'Backup BitLocker Recovery password', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/738651', 'description_tn': 'Backup BitLocker Recovery password', 'updated_tn': '2018-11-29'}, {'title_tn': 'Configure Active Directory account for macOS device by using policy setting', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/738681', 'description_tn': 'Configure Active Directory account for macOS device by using policy setting', 'updated_tn': '2018-11-29'}, {'title_tn': 'Distribution of Android Enterprise apps for alpha and beta testing', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739007', 'description_tn': 'Distribution of Android Enterprise apps for alpha and beta testing', 'updated_tn': '2018-11-29'}, {'title_tn': 'Support to upload shell scripts as an app from MaaS360 Packager', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739059', 'description_tn': 'Support to upload shell scripts as an app from MaaS360 Packager', 'updated_tn': '2018-11-29'}, {'title_tn': 'Support to submit macOS apps for approval', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739065', 'description_tn': 'Support to submit macOS apps for approval', 'updated_tn': '2018-11-29'}, {'title_tn': 'Support to define app installation preconditions with relevance criteria', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739069', 'description_tn': 'Support to define app installation preconditions with relevance criteria', 'updated_tn': '2018-11-29'}, {'title_tn': 'Support for enforcement of device enrollment for DO mode', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739049', 'description_tn': 'Support for enforcement of device enrollment for DO mode', 'updated_tn': '2018-11-29'}, {'title_tn': 'Support to schedule download of Android app updates for corporate apps', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739051', 'description_tn': 'Support to schedule download of Android app updates for corporate apps', 'updated_tn': '2018-11-29'}, {'title_tn': 'Build number validation before performing OS upgrade on Bluebird and Zebra devices', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739093', 'description_tn': 'Build number validation before performing OS upgrade on Bluebird and Zebra devices', 'updated_tn': '2018-11-29'}, {'title_tn': 'Support for new group-level action to copy files from remote server', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739099', 'description_tn': 'Support for new group-level action to copy files from remote server', 'updated_tn': '2018-11-29'}, {'title_tn': 'Execution of shell scripts on macOS devices as an action', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739087', 'description_tn': 'Execution of shell scripts on macOS devices as an action', 'updated_tn': '2018-11-29'}, {'title_tn': 'Support for secure TeamViewer unattended access (beta)', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739089', 'description_tn': 'Support for secure TeamViewer unattended access (beta)', 'updated_tn': '2018-11-29'}, {'title_tn': 'Support for disablement of passcode on MaaS360 agents through Android Configurator', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739091', 'description_tn': 'Support for disablement of passcode on MaaS360 agents through Android Configurator', 'updated_tn': '2018-11-29'}, {'title_tn': 'Auto upload Apple VPP applications to MaaS360 portal by using VPP token', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739105', 'description_tn': 'Auto upload Apple VPP applications to MaaS360 portal by using VPP token', 'updated_tn': '2018-11-29'}, {'title_tn': 'BETA-Windows 10 Bulk Provisioning Tool', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739325', 'description_tn': 'BETA-Windows 10 Bulk Provisioning Tool', 'updated_tn': '2018-11-29'}, {'title_tn': 'Support to add the same app from different sources in MaaS360 App Catalog', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739363', 'description_tn': 'Support to add the same app from different sources in MaaS360 App Catalog', 'updated_tn': '2018-11-29'}, {'title_tn': 'Support to enable debug logging for MaaS360 Windows agents', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739377', 'description_tn': 'Support to enable debug logging for MaaS360 Windows agents', 'updated_tn': '2018-11-29'}, {'title_tn': 'Support for time-based two-factor authentication for Fedramp compliance', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739367', 'description_tn': 'Support for time-based two-factor authentication for Fedramp compliance', 'updated_tn': '2018-11-29'}, {'title_tn': 'Encrypt all outgoing messages', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739381', 'description_tn': 'Encrypt all outgoing messages', 'updated_tn': '2018-11-29'}, {'title_tn': 'Support pages help links in MaaS360 portal', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/739677', 'description_tn': 'Support pages help links in MaaS360 portal', 'updated_tn': '2018-11-09'}, {'title_tn': 'MaaS360 Quickstart Guide', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/738073', 'description_tn': 'Body The Quick Start Guide is a place for MaaS360 admins to find documents for getting started with implementation of features in MaaS360. A great place to get started for those new to MaaS360 Read the Evaluators Guide Enrollment instructions for admins...', 'updated_tn': '2018-11-01'}, {'title_tn': 'MaaS360 for iOS App 32-bit Support Deprecation', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/735269', 'description_tn': 'Details on 32-bit deprecation for the MaaS360 agent', 'updated_tn': '2018-10-24'}, {'title_tn': 'Upcoming and Past MaaS360 Open Mic Webinars', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/736071', 'description_tn': 'Learn about upcoming MaaS360 Open Mics and find replays of past MaaS360 Open Mics.', 'updated_tn': '2018-10-22'}, {'title_tn': 'Transition to a New IBM Support Portal', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/734331', 'description_tn': 'News on upcoming MaaS360 Support changes', 'updated_tn': '2018-10-11'}, {'title_tn': 'MaaS360 2017 Releases', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/734481', 'description_tn': 'MaaS360 Platform, Cloud Extender, and App releases from 2017', 'updated_tn': '2018-10-09'}, {'title_tn': 'MaaS360 for iOS Application Betas', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/734189', 'description_tn': 'Body MaaS360 makes beta versions of our applications available so that our teams may gather feedback on new features\/fixes, and so our clients can prepare for general availability and deployment scenarios. \\xa0iOS beta releases are made available to...', 'updated_tn': '2018-10-05'}, {'title_tn': 'MaaS360 2018 Release Notes', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/734175', 'description_tn': 'Body Platform Releases Cloud Extender iOS Apps Android Apps Windows macOS \\xa0 Release Version Release Date Release Details 10.70 14 Sept 2018 MaaS360 Cloud 10.70 Release Summary 10.69 27 July 2018 MaaS360 Cloud 10.69 Release Summary 10.68 8 June 2018...', 'updated_tn': '2018-10-05'}, {'title_tn': 'Signing up for the MaaS360 iOS Application Beta', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/733695', 'description_tn': 'Joining the MaaS360 iOS application betas from a device using web links.', 'updated_tn': '2018-10-02'}, {'title_tn': 'Join a client specific debug build for iOS', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/733709', 'description_tn': 'MaaS360 will occasionally create debug builds of applications for information gathering purposes, or, for clients to test beta features.  This guide will walk through the process of installing such beta apps', 'updated_tn': '2018-10-02'}, {'title_tn': 'Error prohibiting iOS DEP devices from connecting device to a computer running iTunes to transfer data to the computer.', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/731977', 'description_tn': 'I have deployed iOS DEP devices to my users, and they are receiving a message which states they prohibited from connecting their device to a computer to transfer data off the device.', 'updated_tn': '2018-09-20'}, {'title_tn': 'How to collect Mobile Enterprise Gateway debug logs', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/732017', 'description_tn': 'Use these steps to gather logs for your support case regarding Mobile Enterprise Gateway.', 'updated_tn': '2018-09-20'}, {'title_tn': 'MaaS360 10.70 and iOS 12', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/731831', 'description_tn': 'MaaS360 10.70 is now available and includes support for iOS 12.', 'updated_tn': '2018-09-17'}, {'title_tn': 'Introducing MaaS360, 18 Sept 2018', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/730689', 'description_tn': 'Join us for a live interactive walk-through of the MaaS360 Portal on Tuesday, September 18, 2018.', 'updated_tn': '2018-09-17'}, {'title_tn': 'iOS SPS Only Enrollment Guide', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/730857', 'description_tn': 'iOS standalone SPS enrollment guide', 'updated_tn': '2018-09-07'}, {'title_tn': 'iOS MDM Enrollment Guide', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/730851', 'description_tn': 'Basic iOS MDM enrollment experience', 'updated_tn': '2018-09-07'}, {'title_tn': 'iOS MDM Enrollment End User Guide', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/730881', 'description_tn': 'iOS Standard MDM Enrollment', 'updated_tn': '2018-09-07'}, {'title_tn': 'MaaS360 Known Limitations', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/729577', 'description_tn': 'Known limitations to the functionality built in to MaaS360', 'updated_tn': '2018-08-28'}, {'title_tn': 'MaaS360 End Of Support for Exchange 2007', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/729575', 'description_tn': 'MaaS360 is ending official support for Microsoft Exchange 2007', 'updated_tn': '2018-08-28'}, {'title_tn': 'TLS 1.0 Deprecation', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/729573', 'description_tn': 'Overview of the IBM MaaS360 TLS 1.0 deprecation', 'updated_tn': '2018-08-28'}, {'title_tn': 'Mandatory App Group definition for iOS App Wrapping', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/729569', 'description_tn': 'Mandatory App Group definition for iOS App Wrapping starting April 2018', 'updated_tn': '2018-08-28'}, {'title_tn': 'Security Bulletin: Official Statement On Spectre and Meltdown', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/729567', 'description_tn': 'IBM Security statement on the Spectre and Meltdown vulnerabilities', 'updated_tn': '2018-08-28'}, {'title_tn': 'Viewing PII data in End User Portal (EUP) and request email for PII data report', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/729367', 'description_tn': 'MaaS360 has the capability to view PII data that is collected by MaaS360 for each device in the End User Portal (EUP).   An attribute named View Privacy Information is added in EUP Device Summary page to support this function. Using this service, you can also request an email containing detailed PII data report from EUP.', 'updated_tn': '2018-08-27'}, {'title_tn': 'Getting Started with MaaS360: Navigating the MaaS360 Portal, 10 July 2018', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/716305', 'description_tn': 'Join the MaaS360 Support team for a webinar focused on navigating the MaaS360 Portal on Tuesday, July 10, 2018 at 2:00pm ET.', 'updated_tn': '2018-07-05'}, {'title_tn': 'MaaS360 Planned Maintenance', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/716009', 'description_tn': 'MaaS360 planned maintenance schedule for June 29th 2018.  Please refer to our release page for more information at https:\/\/ibm.biz\/maas360maintenance', 'updated_tn': '2018-06-29'}, {'title_tn': 'MaaS360 Weekend Maintenance', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/712275', 'description_tn': 'MaaS360 will be performing low-impact maintenance on our MEG relays on June 17th and 18th.  The maintenance will be during low volume hours and minimal service disruptions are expected.  Please forward the attached link to help desk support teams as needed.', 'updated_tn': '2018-06-22'}, {'title_tn': 'MaaS360 Open Mic: MaaS360, Privacy, and GDPR, 29 May 2018', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/609141', 'description_tn': 'Learn all about MaaS360 and Privacy in this interactive webinar led by Matt Shaver, MaaS360 System Architect.', 'updated_tn': '2018-06-17'}, {'title_tn': 'MaaS360 Data Privacy Information', 'url_tn': 'https:\/\/www.ibm.com\/support\/pages\/node\/571227', 'description_tn': 'Important privacy documents related to MaaS360, GDPR, and PII', 'updated_tn': '2018-06-16'}, {'title_tn': 'IBM Fix Central - 2.4.0.3-TIV-MaaS360-FP001', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.4.0.3-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'ibm\/Tivoli\/IBM MaaS360-August 2016 Fix Pack', 'updated_tn': '2016-08-03'}, {'title_tn': 'IBM Fix Central - 2.3.0.3-TIV-MaaS360-FP001', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.3.0.3-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'ibm\/Tivoli\/IBM MaaS360-2.3.0.3 FixPack Contains the following: 1. Ability to enable new Mobile Enterprise Gateway version 2.0 2. MEG 2.0 policy support for wrapped apps 3. Android Samsung Remote Control feature availability 4. Ability to enable Secure Editor 5. iOS Editor 1.91 support  6. Minor fixes and improvements', 'updated_tn': '2015-08-14'}, {'title_tn': 'IBM Fix Central - 2.3.0.2-TIV-MaaS360-FP001', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.3.0.2-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'ibm\/Tivoli\/IBM MaaS360-2.3.0.2 Fix Pack:  This Fix Pack delivers OS RPM updates for MaaS360 2.3.0 release as of 8th July 2015. IMPORTANT NOTE: This fix pack must be applied on top of 2.3.0.1 release.', 'updated_tn': '2015-07-31'}, {'title_tn': 'IBM Fix Central - 2.2.0.2-TIV-MaaS360-FP001', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.2.0.2-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'ibm\/Tivoli\/IBM MaaS360-2.2.0.2 FixPack Includes: 1. Multi-hierarchy support for partners 2. Expense Management support 3. New Agents', 'updated_tn': '2015-04-08'}, {'title_tn': 'IBM Fix Central - 2.1.1.2-TIV-MaaS360-FP001', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.1.1.2-TIV-MaaS360-FP001&source=dbluesearch', 'description_tn': 'ibm\/Tivoli\/IBM MaaS360-2.1.1.2 fix pack contains security updates for MaaS360 VMs for release 2.1.1.0. Must be applied on top of 2.1.1.1 fix pack.', 'updated_tn': '2015-01-23'}, {'title_tn': 'IBM Fix Central - 2.1.0.4-TIV-maas360-FP001', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.1.0.4-TIV-maas360-FP001&source=dbluesearch', 'description_tn': 'ibm\/Tivoli\/IBM MaaS360-2.1.0.4 FixPack', 'updated_tn': '2014-11-06'}, {'title_tn': 'IBM Fix Central - 2.1.0.3-TIV-maas360-FP001', 'url_tn': 'http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FIBM+MaaS360&fixids=2.1.0.3-TIV-maas360-FP001&source=dbluesearch', 'description_tn': 'ibm\/Tivoli\/IBM MaaS360-Fix for BASH Code Injection Vulnerability: CVE-2014-6271 &amp; CVE-2014-7169', 'updated_tn': '2014-09-29'}]\n    \/* ---------------- For DataTable ---------------- *\/\nlet typingTimer;\nlet isLastSearch = 0; \/\/ Used to know if we are in a search or viewing all the content | 0-False | 1-True\nlet lastItemsSearch = [];\nlet currentPerPageSize = 10;\nlet searchCache = {};<\/p>\n<p>$(document).ready(() => {\n  \/\/ Loads the properties for pagination, total items and total pages when the document is ready\n  let totalItems = tableItems.length;\n  updatePagination(totalItems);\n});<\/p>\n<p>document.addEventListener(\"cds-page-sizes-select-changed\", (event) => {\n  \/\/For size of amount of items showed\n  let items = isLastSearch ? lastItemsSearch : tableItems; \/\/ Decide which items use, if the items from a search or all the items\n  handlePagination(event.detail.page, event.detail.pageSize, items);\n});<\/p>\n<p>document.addEventListener(\"cds-pagination-changed-current\", (event) => {\n  \/\/For prev and next buttons\n  let items = isLastSearch ? lastItemsSearch : tableItems; \/\/ Decide which items use, if the items from a search or all the items\n  handlePagination(event.detail.page, event.detail.pageSize, items);\n});<\/p>\n<p>document.addEventListener(\"cds-search-input\", (event) => {\n  \/\/ Search by text\n  let textSearch = event.detail.value; \/\/ Store the current input of the user<\/p>\n<p>  clearTimeout(typingTimer); \/\/ If user types before the timout the timer is reset<\/p>\n<p>  typingTimer = setTimeout(() => {\n    if (textSearch == \"\") {\n      \/\/ When search is clear\n      $(\"cds-table-toolbar-search\").attr(\"placeholder\", \"Filter table\");\n      updateTable(0, 10, tableItems);\n      isLastSearch = 0;\n      resetPagination();\n    } else if (textSearch != \"\") {\n      let resultItems = filterText(tableItems, textSearch.toLowerCase());\n      updateTableSearchContent(resultItems);\n    }\n  }, 200);\n});<\/p>\n<p>function handlePagination(page, pageSize, items) {\n  \/\/ Will calculate the amount of\n  let startItem = calculateStartItem(page, pageSize);\n  let endItem = calculateEndItem(page, pageSize);\n  let finalItem = endItem > items.length ? items.length : endItem;<\/p>\n<p>  currentPerPageSize = pageSize;<\/p>\n<p>  updateTable(startItem, finalItem, items);\n}<\/p>\n<p>function updateTable(startItem, endItem, activeItems) {\n  \/\/Update the current view of the table<\/p>\n<p>  let tableBody = $(\"#tableBody\");\n  tableBody.children().remove();\n  \/\/Clear the table<\/p>\n<p>  for (let i = startItem; i < endItem; i++) {\n    \/\/Add the requested items to the table\n    \/\/Start and End items will depend on the amount of items per page and the current page\n    tableBody.append(\n      \"<cds-table-row >\" +\n        `<cds-table-cell>${activeItems[i].updated_tn}<\/cds-table-cell>` +\n        \"<cds-table-cell>\" +\n        `<cds-link href=\"${activeItems[i].url_tn}\" size=\"md\" target=\"_blank\">${activeItems[i].title_tn}<\/cds-link>` +\n        \"<\/cds-table-cell>\" +\n        `<cds-table-cell>${activeItems[i].description_tn}<\/cds-table-cell>` +\n        \"<\/cds-table-row> \"\n    );\n  }\n  updatePagination(activeItems.length);\n}<\/p>\n<p>function updatePagination(totalItems) {\n  \/\/Update the pagination, we need the number of all the items<\/p>\n<p>  let ceilPage = Math.ceil(totalItems \/ currentPerPageSize); \/\/ Calculate the total number of pages required by dividing the total number of items\n  \/\/ by the current page size, and rounding up to the nearest whole number to ensure any remainder items fit on an additional page<\/p>\n<p>  \/\/currentPerPageSize - Is a global variable<\/p>\n<p>  $(\"cds-pagination\").attr(\"total-items\", totalItems);\n  $(\"cds-pagination\").attr(\"totalPages\", ceilPage);\n}<\/p>\n<p>function updateTableSearchContent(searchedItems) {\n  \/\/Function in charge to prepare, save and update the table<\/p>\n<p>  lastItemsSearch = searchedItems; \/\/Save the last search in a global variable\n  isLastSearch = 1; \/\/ We are in a search<\/p>\n<p>  resetPagination();\n  updateTable(0, 10, searchedItems);\n}<\/p>\n<p>function resetPagination() {\n  $(\"cds-pagination\").attr(\"page-size\", 10);\n  $(\"cds-pagination\").attr(\"page\", 1);\n}<\/p>\n<p>function clearButton() {\n  isLastSearch = 0;\n  $(\"cds-table-toolbar-search\").attr(\"placeholder\", \"Filter table\");\n  updateTable(0, 10, tableItems);\n  resetPagination();<\/p>\n<p>  \/\/Button in the toolbar, will reset the full view of the table\n}<\/p>\n<p>function calculateEndItem(page, pageSize) {\n  \/\/ End of the page for pagination\n  return page * pageSize;\n}<\/p>\n<p>function calculateStartItem(page, pageSize) {\n  \/\/ Start of the page for pagination\n  return page * pageSize - pageSize;\n}<\/p>\n<p>function filterText(resultItems, keyword) {\n  if (searchCache[keyword]) {\n    return searchCache[keyword];\n  }\n  let filtered = resultItems.filter(\n    (item) =>\n      item.description_tn.toLowerCase().includes(keyword) ||\n      item.title_tn.toLowerCase().includes(keyword)\n  );\n  searchCache[keyword] = filtered;\n  return filtered;\n}<\/p>\n<p>function dropdownFilter(value) {\n  \/\/Dropdown FIlter\n  let resultItems = filterText(tableItems, value.toLowerCase());\n  $(\"cds-table-toolbar-search\").attr(\"placeholder\", value);\n  updateTableSearchContent(resultItems);\n}<\/p>\n<p>\/* ---------------- For DataTable ---------------- *\/<\/p>\n<p><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MaaS360 Technical Notes The MaaS360 support team writes technical notes, problem resolutions, and troubleshooting content, to provide expert knowledge to users. Sign up for notifications Install Upgrade Must Gather Error Settings Clear Search DataTable Technotes Table Updated Title Description 2025-03-10 Test Title Lorem ipsum dolor sit amet consectetur adipisicing elit. Maiores, fugiat soluta. Officia voluptatum [&hellip;]<\/p>\n","protected":false},"author":57719,"featured_media":0,"parent":16047,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-brochureware.php","meta":{"footnotes":""},"tags":[],"_links":{"self":[{"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/pages\/16635"}],"collection":[{"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/users\/57719"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/comments?post=16635"}],"version-history":[{"count":110,"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/pages\/16635\/revisions"}],"predecessor-version":[{"id":24264,"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/pages\/16635\/revisions\/24264"}],"up":[{"embeddable":true,"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/pages\/16047"}],"wp:attachment":[{"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/media?parent=16635"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ibm.com\/community\/101\/wp-json\/wp\/v2\/tags?post=16635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}