IBM OpenPages GRC has Moved to a New IBM Support Portal

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IBM OpenPages GRC has Moved to a New IBM Support Portal

The OpenPages GRC on Cloud and OpenPages GRC Platform products have moved to a new IBM Support Portal.

This is to inform you that we have successfully transitioned to our new Support Community. If you need to access the Community, please follow the access instructions below.

Directions for accessing the Community:

1) Go to www.ibm.com/mysupport

2) For a personalized experience, you can login with your IBM ID. If you do not have an IBM ID, go here to sign up for one https://www.ibm.com/account/us-en/signup/register.html.   

For additional information on how to navigate the Community, please view the following:

1) Introducing the IBM Support Community: Open and manage cases

2) Introducing the IBM Support Community: Search

3) Introducing the IBM Support Community: Forums

After the transition, we encourage you to take advantage of the range of self-service options available to you on our new Support Community. We know you may have other IBM products, and this change may require you to access different portals for different products temporarily. We will continue to onboard products quickly so that you can have a simple, consistent experience.

If you are experiencing a problem with the portal (such as a login issue, etc.), we are here to help. You can submit your issue via our Support Community by clicking “Email IBM Support,”and someone will get back to you as quickly as possible. Additionally, there will be no change to the process of contacting our Customer Support team through phone or e-mail.

If you have questions, please feel free to call your IBM Support team.