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Requesting access and managing authorized support contacts in the IBM Support Community

As we transition to the new IBM Support Community at https://www.ibm.com/mysupport you might have questions about the different capabilities available to users in the community and how their access to those capabilities can be managed. The good news is that your own organization can manage your users and their level of access. And from a user perspective this is largely done through self-service capabilities, often built right in to the community. Anyone familiar with the process for requesting access and managing authorized support contacts through the IBM Service Request tool that we have used for many years to support our on-premises software and hardware will see little change. But things are quite different for those who have only ever known the now discontinued IBM Client Success Portal where we used to provide support for many of our on-cloud services. Please review the document IBM Support Community: Requesting access and managing authorized support contacts for an overview of: the user roles and their associated capabilities in the IBM Support Community; how a user can request access to the IBM Support Community in a given role or request an upgrade to a higher role; how Administrators (the client's Site Technical Contact and their delegates) can access the User administration application embedded into the IBM Support Community to manage their authorized support contacts, auto-approve rules, and more; how a site's Primary Passport Advantage contact can change the Site Technical Contact through the Passport Advantage Online (PAO) portal; and what to do if the site's Primary Passport Advantage contact has left the organization.

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We’ve improved your support experience!

We appreciate the opportunity to have you as a client.  IBM continually strives to seek new and better ways to improve the support experience we offer you.  With that in mind, we’re implementing some enhancements to our support model by launching a new IBM Support Community that all IBM products will move to over time. We are pleased to advise you that this weekend we have moved all client support – including discussion forums and support case management – for the following IBM Business Analytics cloud services to the new Support Community: IBM Cognos Analytics on Cloud IBM Cognos Controller on Cloud IBM Planning Analytics IBM Watson Analytics We know that you may have other IBM products that will also be migrating to this new support experience. Watch out for further information on the specific timing of this from the relevant support teams. Within the new Support Community, self-service capabilities are available to allow for better ease of use, including: Discussion forums where you can ask questions, help answer questions from other users, and interact with knowledgeable IBM staff Simplified search capability powered by IBM Watson to view knowledge artifacts, forum discussions, and support case history Support case creation/updates Ability to attach documents for review by support staff …and much more! We invite you to view the following short videos that provide an overview of the initial experience that will continue to evolve and become richer over time. Introducing the IBM Support Community: Search https://mediacenter.ibm.com/media/t/1_hjcvgybl Introducing the IBM Support Community: Forums https://mediacenter.ibm.com/media/t/1_dnpmr6oi IBM Support Community: Open and manage Cases https://mediacenter.ibm.com/media/t/1_47uqs38j During this weekend’s transition to the new Support Community your active support cases will be moved first followed by your case history, and can be found under the Cases tab once you have signed in. You can access the new support experience by following these steps: Go to  https://www.ibm.com/mysupport To participate in the discussion forums, and to submit and manage your support cases, you will need to sign in. If you sign in to your IBM Business Analytics cloud service using the same user name and password that you use on your organization’s network then you can sign in to the IBM Support Community the same way. Otherwise you should sign in using your IBMid user name and password. Note that this is not the same as your IBM Client Success Portal user name and password that you most likely use today to submit and manage your support tickets for your IBM Business Analytics cloud service. If you do not have an IBMid, you can sign up for one here: https://www.ibm.com/account/us-en/signup/register.html. Note that in the new support experience you will, by default, receive a notification email whenever an update is made to one of your ongoing cases. Please do not reply to this notification email as this will not update your case. The notification email contains a link directly to your case where you can review the details of the update and respond appropriately. You can configure your email notification preferences for support cases and discussion forum updates. Please see the following community release update for further information, https://www.ibm.com/mysupport/s/article/Case-Email-Notifications. If you experience a problem with the IBM Support Community (such as a login issue, etc.), we are here to help.  Please submit your issue via the link found near the end of each page in the community and someone will get back to you as quickly as possible. We hope you enjoy the enhancements of this new IBM support experience and always welcome your feedback.

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Transition to a New IBM Support Portal

We heard you…and we are taking actions to improve your Support experience! IBM appreciates the opportunity to have you as a customer.  We always strive to seek new and better ways to improve our communications and support that we offer.  With that in mind, we are implementing a new Support Portal for a select number of IBM products, including Business Analytics. Our new portal will be supported by IBM Watson and will provide you with enhanced transparency into your ticket resolution workflow along with improved self-service options. You can watch a short video to learn more: https://ibm.co/2gKKwlK When we transition to the new Support Community, you will be able to access the new portal to open a new ticket (which will now be called a “case”).  At this time, you will no longer be able to access the current Support portal for the Business Analytics solution, and you will be redirected to our new Community. We will provide you with more detailed access information as we get closer to the transition date. The new Support Portal will be a “one-stop shop”for Customer Support related information for the Business Analytics solution, and will offer you the following self-service capabilities: Ticket creation/updates Ability to attach documents for review by Support Simplified search capability to view ticket history and knowledge base artifacts And much more! We will continue to expand this new platform so that all IBM customers will have this new, improved Support Experience. Should you have any questions, please contact your IBM Business Analytics team. Regards, IBM Business Analytics Support Team Also see... Adding Interested Parties to your case in the IBM Support Community What is the role of a Primary Site Contact How to request full access IBM Support Community Blog articles on the IBM Support Community  

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Inviting team members to your case in the IBM Support Community

In the new IBM Support Community, you can invite other members of your team to stay informed about, or contribute to, a new or ongoing support case. Click the Case Number for the case that you would like to invite one or more of your team members to. In the right side of the case details page click the Invite other team members icon.       Select the team members that you want added to the case. Click Save. The team members that you have invited will now receive case update notifications. They can also add comments and upload files to the case. And they will find your case and others they’ve been invited to in the Cases I’m invited to views in the Cases section of the support community.   Need to add a team member to your list? If the person that you would like to invite to your case does not appear in the list of available team members then they may not yet be authorized to access support under your organization’s account or they may be authorized in the Basic User role, meaning that they can only see and update the cases that they own. For security reasons, only a user authorized in the Full User or Administrator role by your organization’s Site Technical Contact or his/her delegates can be selected to be a case team member as these roles allow them to see and update all cases submitted under your organization’s account. Once signed in to the support community users can check their current authorized role by selecting the User administration option from the user profile menu in the right of the page banner, If your colleague already has Basic User access a link is provided to request an upgrade to Full User access. However, if they have no current authorized role then they will need your organization’s IBM customer number and the country where it is registered to submit a request, You can find your IBM customer number and country to provide to your colleagues by checking your existing access under the User administration menu. Your organization’s Site Technical Contact and/or their delegates have the Administrator role and may have defined rules to automatically approve requests for the default Basic User role based on a user’s email address domain. However, they rarely do this for the Full User role and so requests for additional access usually trigger a notification to these administrators advising that there is a request pending their review and approval. This access can also be requested through our legacy IBM Service Request tool, https://www-946.ibm.com/sr/help/register.html Also see... The role of the Site Technical Contact IBM Service Request User Access Levels How to request full access IBM Support Community Blog articles on the IBM Support Community    

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VIDEO: New Support Community coming December 11, 2017

In preparation for the upcoming shift to our new Support Community on December 11, here are three videos that serve as a good introduction - Introducing the IBM Support Community | Search Introducing the IBM Support Community | Forums Introducing the IBM Support Community | Open and manage cases

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IBM is pleased to announce Continuing Support for #Cognos BI 10.2.x

This continuation of support for IBM Cognos BI 10.2.X provides non-defect support for business continuity (including access to existing fixes) for Cognos BI 10.2.x beyond the End of Support (EOS) date (April 2018). Continuing support includes:  24x7 support (severity 1s) 2 hour response objective for all severities during normal business hours (as published in the IBM Support Handbook) Voice and electronic access Unlimited number of technical support incidents and callers Access to existing available fixes created before the EOS date to correct known defects Continuing support does not include: Support for code related problems. Development analysis of new defects Development or packaging fixes that are not already available Third party support and conformance changes Read more about Continuing Support for IBM Cognos BI 10.2.X and future upcoming webinars: http://www.ibm.com/support/docview.wss?uid=swg22005165

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VIDEO: How to use Maps in #Cognos Analytics Dashboards (11.0.6)

This blog and video is a step by step guide on how to use Maps in Cognos Analytics Dashboards Video In the video we will show you: How to Model your data so the data is recognised as Geospatial. How to use some of the key map features. How to use the ‘Refine Regions’ data slot. Environment Cognos Analytics 11.0.6 with Interim Fix 1 (This contains important updates to the mapping components) The attached data file was used for the following examples: Map Data How to model your data so it is recognized as Geospatial Step 1 - Upload the file Save the attached data file  map_data.xls locally. Open Cognos Analytics and go to ‘Upload Files’ and upload the file to your Cognos Analytics Server. Step 2 - Create a Data Module from the uploaded file Click on ‘New’ then ‘Data Module’. Click ‘Uploaded Files’ and search for your uploaded file. Click ‘start’ then drag the file to the new module. Expand the uploaded file and click on the ellipsis next to ‘County’ and then select ‘ In the ‘Represents’ drop-down box select ‘Geographic Location’ and then select ‘County’. Optional Step: In the video example I limit the data to California in my data module. To do this Click the ellipsis next to ‘State’ and select ‘filter’.  Click the checkbox next to ‘California’ and click ‘Apply ‘.  Alternatively, you can use the entire file but please note this will be truncated to 3,000 rows which is the current data limit for maps Save the data module. How to use the Refine Regions data slot Using the Data Module from the previous steps, drag ‘County’ to ‘Regions’ and ‘Measure’ to ‘Region Color’. You will see an ‘Ambiguous regions’ data warning in the top right of the widget. This means the listed counties will not be mapped. E.g. Holmes County is in both Mississippi and Florida so the widget will need more information to map successfully. To resolve the ambiguity, drag ‘State’ to the ‘Refine Regions’ data slot and this will allow the Widget to determine exactly which County needs to be mapped. (Please note - when adding a refinement region always try to add the applicable next level parent.) This will produce the following Map:   Please visit the IBM Cognos Analytics channel on YouTube.

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VIDEO: How to setup IBM Cognos #Powerplay with IBM #Cognos Analytics 11.0.6

This video is a tutorial on how to integrate PowerPlay based on IBM Business Intelligence 10.2.2 with IBM Cognos Analytics 11.0.6. For further information on installing and configuring PowerPlay Studio within Cognos Analytics please see the following technote Integrating IBM PowerPlay Server 10.2.2 with IBM Cognos Analytics.   Video In the video we will show the following: How to install an IBM Cognos PowerPlay 10.2.2 server How to configure Powerplay How to verify that PowerPlay Studio works Environment PowerPlay for IBM Business Intelligence 10.2.2 FP5 or higher IBM Cognos Analytics 11.0.6  

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VIDEO: How to setup Multitenancy in #Cognos Analytics

This video is a tutorial on how to setup Multitenancy in IBM Cognos Analytics with content sharing among tenants based on user account attributes. Further detailed information on configuring Multitenancy within Cognos Analytics is available in the IBM Knowledge Center. Video In the video we will show the following: How to specify a user attribute in the LDAP How to configure Tenant ID mapping in Cognos Configuration How to configure tenants in Cognos Analytics How to assign tenants to objects How to configure content sharing among tenants Environment IBM Cognos Analytics 11.0.6+   Please visit the IBM Cognos Analytics channel on YouTube.

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#Cognos Analytics - New Features by Release

IBM Cognos Analytics is designed to empower business users, giving them the self-service tools they need to solve individual or workgroup challenges. Cognos Analytics uses a continuous delivery model to roll out new features on a regular basis. Here is a break down of new features introduced to Cognos Analytics in each release per component. Dashboarding 11.0.9 Informational link New features: Latitude and Longitude mapping support Label axis orientation Full screen mode and narrow side bar 11.0.8 Informational link New features: Higher data points cap for visualizations Filter indicators on visualizations Support for ambiguous connections Auditing of dashboard   11.0.7 Informational link This release is by far our biggest one in terms of new Dashboard features: New features: On-demand toolbar in charts New visualizations slots Multiple columns per slot Measures as categories Repeat slots Mapping refinement slot Values labels in the charts New visualizations Vizualization enhancements Filter enhancements Calculation enhancements Navigation paths Field defaults Data tray in consumption mode   11.0.6 Informational link Direct access to OLAP packages OLAP packages are supported as a datasource when creating dashboards. This includes support for sources such as PowerCubes, Dimensionally Modelled Relational (DMR), TM1, Dynamic Cubes, MSAS and all the other supported OLAP sources. For the DMR package, the same rule applies as for relational packages, meaning that it needs to be published as DQM, unless there is also a JDBC connection defined for it. Widget Connections By default, all widgets on a canvas from the same source are connected. This allows you to drag a few fields onto the canvas and quickly filter the information by simply clicking on the values inside the widgets. This is very useful when you need to find a value, but with the new widget connections, you can now do comparison-based analysis by disconnecting the widgets preventing them from being filtered by other widgets. New Grid widget We are introducing a new grid widget in R6 that provides improved performance when scrolling, it displays summaries per groups as well as stretches to fit the size of the widget. You can also decide to hide or show the summaries. Showing nav paths in metadata tree In the previous release (11.0.5), we introduced navigation paths to allow users to define a logical order in which to explore their data. What makes navigation paths fun to use is that they do not have to be the traditional Year > Quarter > Month type of hierarchy; it can be anything that makes sense for the user of the dashboard, perhaps start at Products then jump to Sales Reps and finally to Region, this provides a flexible and quick way to navigate through the data. In this release, navigation paths now appear under a new folder at the top of the metadata tree in the dashboard to make them more visible to the user. Colour slot on charts When viewing a chart, you can now drag in another measure to act as a colour gradient. Filtering on dates containing blanks When filtering on date fields that contain blanks, you will now be able to use the new filtering dialog with calendars. This is particularly useful when filtering on a field such as Shipped date for example, where a product may have been ordered, but hasn’t shipped quite yet.   11.0.5 Informational link Direct access to relational Framework Manager packages We are thrilled to now provide direct access to your relational Framework Manager (FM) packages in dashboards. Simply select your package and off you go, no need to create a data set if you do not want to. New visualization engine with pan and zoom As soon as you create a new chart and start interacting with it, you’ll notice a new look and feel. We’ve introduced our new visualization engine called RAVE2 as part of dashboards. Your existing dashboards will automatically be updated to use the new charts, giving you access to the new features immediately. Navigation paths Navigation paths allow the user to explore their data in a new and exciting way. The user can just as easily navigate in one direction or the other, passing context to each level. Clear filters from any visualization Here’s a small change with a large impact, the user now can clear any filters from the little pop up on the top right of any visualization. This becomes particularly useful when you have many widgets on the screen where the user has selected a few values. Pinned headers in crosstabs This one makes a big difference in the way you interact with your data. The column and row headers are now pinned automatically on crosstab, allowing you to freely scroll left, right, up and down without losing context of the values you are looking at. Extensions An admin can now import extensions into the dashboard that will appear as new widgets where the user can drag them onto the canvas.   11.0.4 Informational link  Conditional formatting We took a feature that has been around for years and completely turned it on its head to make it more visual, more dynamic and fun to use. The traditional idea behind conditional formatting is to highlight certain data points based on predefined thresholds. We not only wanted to do that, but also wanted to use it as a way to analyze your data to see trends, groups and outliers. Drag a measure into the color by slot of a grid or crosstab and you’ll immediately see two indicators on the visualization: the values get highlighted based on the thresholds a visual representation of the distribution of your data Crosstabs Ask any data analyst what type of visualizations they use most, and many of them will say the crosstab. These users will be happy to see that we now provide the ability to define them in the dashboard. Our goal was to provide a crosstab that was both easy to use and provide the right level of functionality. Check it out and play with them, you’ll notice that we provide two levels of nesting on both edges, unlimited number of measures and display summaries on the groups. Refresh widgets on a timer One of the traditional usage of a dashboard is to monitor data, but where it gets interesting is when the data continuously changes and you need to update the visualizations without manually clicking on refresh. We are introducing a refresh timer for all widgets. The delay can be set in seconds, minutes or hours, with a minimum of 5 seconds. Open up a widget’s properties to enable the timer, and watch your visualization automatically update based on the latest info. Of course, this is more visually interesting when the data actually changes. Top / Bottom count When I am faced with lots of information, I very often find myself filtering down what I’m looking at to only a subset. Maybe I’m interested in only my top performing products, or maybe I want to zero in on the stores that are struggling. To facilitate this, we’re introducing the ability to filter your data on the top, bottom five or 10 on any chart. Click on the axis label to expose the new icon in the on-demand toolbar and select the new double-arrow icon for the top/bottom feature. Time and geolocation fields in the dashboard
 After importing a file or creating a data module in 11.0.4, you’ll notice new icons next to the names of the fields in the dashboard. Cognos Analytics now recognizes dates and geolocation fields and use these to provide a better user experience in the dashboard.   11.0.3 Informational link Calculations When an end user looks at data, they often need to manipulate the data itself to show it in different ways and act on it. We have added the ability to create calculations directly in the dashboard to facilitate the discovery of insights or to simply show a value that normally would need to be done outside the tool. Hover-over tool tip
It’s a simple gesture to quickly see the value of a particular data point without affecting the visualization. Hover your mouse over to the data point and a little pop-up tool tip appears with its context. To interact with the data point, click on it and more options will appear. For touch screens on iPads, a single tap will now bring up the tooltip. Relink a dashboard to another source Once a dashboard has been created, it’s handy to be able to repoint it to a new source and keep going. For example, you’ve created a great dashboard based on your data, but now you’d like to repoint that same dashboard to a new source that contains more info that may or may not have the same field names. No problem, relink it and fix up the fields that don’t match. Change the formatting of your fields
The dashboard will always take the default formatting based on what was defined in the source. However, as a user, sometimes it’s handy to have more control over how the numbers get displayed. We now allow the user to select the number of decimal points or even to abbreviate the number completely. Reporting 11.0.8 Informational link Latitude and Longitude support in Maps Design mode in Data Set editor Export a report to XML format Hyperlink to open in a new tab Image picker   11.0.7 Informational link Interactively view report performance Interactive filtering panel Mapbox integration Navigation paths Interactive performance details Package based drill-through View tabular data in Excel and Excel grouping   11.0.6 Informational link Lineage support for FM packages Lineage information traces the metadata of an item back through the package and the data sources. This option is available in Cognos Analytics interactive viewer, as well as page preview mode in report editing mode. Business glossary Business glossaries help you manage and share your enterprise vocabulary and classification system. It is only available when IBM InfoSphere Information Governance Catalog is configured in Cognos Administration. Freeze List column heading A report author can specify the height of the scrollable area, in pixels using the ‘Scrollable area height’ property. This property is available for List objects. Formatting applied on the List is also maintained. Enhanced query support for data modules Starting in 11.0.6, report authors can access and modify queries when creating reports using data modules. This enables the ability to create parameterized filters, custom calculations, conditional styles and many more. Expression editor and authored drill through definition are also available for advanced report authoring.   11.0.5 Information link  New Visualizations Out-of-the-box Cognos Analytics users no longer have to download and upload visualizations starting this release. We have included the newest visualizations out-of-the-box and will maintain and enhance them in every release going forward. This includes but not limited to adding more properties and more visualization types. Brand New Visualization Window We are introducing a new visualization gallery window that combines all charts and visualizations in this release. The Chart toolbox object is deprecated. Interactive Viewer URL API You can use a URL to open a Cognos Analytics report in Interactive Viewer starting 11.0.5. This also gives you the ability to embed Cognos Interactive Viewer in an iframe inside of your own application or web page. Modernized Prompting UI All prompting controls’ UI have been updated to have a more modern and mobile friendly look and feel. To take the advantage of this, you can set ‘Report styles’ to use 11.0.4 styles under Report properties. Filter Window Redesign When creating a custom filter from reporting edit mode or from the interactive viewer, a newly designed filter window will be launched. It has improved searching capability and an infinite result panel instead of traditional paging. The new design makes it much easier to use for both report authors and report consumers. Improved Reporting Navigation Report pages and queries are two of the most frequently accessed areas within reporting. As part of our ongoing usability improvement work, pages and queries are now directly available on the side navigation bar.   11.0.4 Informational link New Authored drill through in Interactive Viewer Drill-through definition is now available when a report is set to run with full interactivity in 11.0.4. This allows you to benefit from the new capabilities in the interactive viewer, while continue to be able to drill through from report to report. Data List formatting The Data List control was introduced in Cognos Analytics 11.0.3. As of 11.0.4 you can style a Data List with the same properties as a regular List. Context toolbar allows you to change font properties, foreground and background color, horizontal alignment and conditional formatting. You can also change data format on measures stored in this Data List. JavaScript support in Interactive Viewer Informational link The interactive report viewer can render reports with JavaScript embedded starting Cognos Analytics 11.0.4. We’ve taken a different approach with the interactive viewer JavaScript support – the JavaScript that you want to add to a report must exist in a separate file that your web browser can access. This allows the same JavaScript to be shared and reused among many reports. For example, if you have a custom prompt control, you can code it once and reference it anywhere in any report by using a new object called Custom control.   11.0.3 Informational link Multi-package reporting Report authors can create a single report leveraging data from multiple packages. This new feature is only available for Framework Manager packages that use dynamic query mode. Data list Active report performance suffers when trying to render a report with large data volumes. The main use case of presenting large volume of data is in a list format. The Data List is a new control available for Active Reports. It provides better performance than a regular list as it is rendered on the client machine instead of the Cognos server. Filter text As a report author, you can add text that shows the filters that are applied to the report. The filter text object can be formatted like a regular text object and it is available as part of the report layout for printing. Mapping 11.0.9 Informational link Latitude and Longitude support in Dashboards Dashboard Hide/Show Layers Updated Map Support Files: Link New French Regions: Link 11.0.8 Informational link Latitude and Longitude support   11.0.6 Informational link Multiple admin boundary and postal code support with the integration of Pitney Bowes Polygons With 11.0.6, we have integrated Pitney Bowes polygons that enables users to visualize their geospatial data across multiple admin boundaries and postal codes. Users can now visualize data across multiple geospatial hierarchies from Countries, states, cities down to municipalities, precincts and cantons, etc.   11.0.5 Informational link Cognos 11.0.5 expands on existing RAVE 2 technology in the Cognos Analytics Dashboard. Users now can analyze measures (such as revenue) at a country and state level with bi-directional filtering. Additionally, Mapbox’s highly scalable and high performance vector maps will allow users to pan and zoom all the way down to street level with the click of a button. Modeling 11.0.8 Informational link Ambiguous Connections: Diagram View improvements   11.0.7 Informational link User Interface improvements Calculation editor Text filter conditions Dynamic Data Groups User experience improvements for relationships   11.0.5 Informational link Linked Data Modules Data modules are now more reusable and combinable than ever before. Saved data modules that have been previously created can be used as data sources for other data modules. No need to reinvent the wheel. No need to redefine the same KPI calculations over and over again. Reuse and recycle. As of version 11.0.5, by default a data module source will be a linked data module. Changes to a linked data module propagate to all other data modules that reference it. A linked data module is always in sync with all other data modules that depend on it. Navigation Groups A navigation group is a collection of non-measure columns that business users might associate for data exploration. When a data module contains navigation groups, dashboard users can drill down and back to change the focus of their analysis by moving between levels of information. The users can drill down from column to column in the navigation group by either following the order of columns in the navigation group, or by choosing the column to which they want to proceed. Framework Manager Packages in Data Modules Now you can use a Framework Manager package as a source to a data module. This enables line of business users to extend IT managed metadata models with their own sources of data. You can combine a package with tables from other data modules and data servers, uploaded files, and data sets. Improvements to Loading Database Schema Metadata After defining a connection to a data server, you can load metadata for one or more schemas in the data server. Only schemas that have metadata loaded can be used in data modules.   11.0.4 Informational link Hiding Tables / Columns You can now hide tables and columns in a data module. The hidden tables or columns remain fully functional and visible in the modeling interface, but they are not visible in the reporting and dashboarding interfaces. Undo / Redo While designing a data module, you can now undo and redo changes made during your session. Clean NULL values Business users can get confused by the difference between zeros and NULL values. In 11.0.4 we’ve extended data cleansing options with NULL-handling operations. You can replace NULL values with text, numbers, and date/time values that you specify, e.g., for a Discount Amount column you can specify 0.00 to replace the cells where the amount is unknown (NULL). Validate We’ve added a validation feature to give you heads up if there’s something in your data module that won’t work in reports and dashboards. Erroneous objects in the data module are identified by red exclamation marks. Descriptions of errors and corrective actions are shown in the validation tray when it is open. Recognizing Time and Locations Cognos Analytics 11.0.4 will look for columns within a data module that contain time or geographic location data and mark them accordingly using the Represents property. You can overwrite these properties if Cognos Analytics incorrectly infers that a column contains temporal or geospatial information (perhaps a misleading column header?) or if column that does contain such information was overlooked. Smarter Relationship Detection In all versions of Cognos Analytics, you can use intent-driven modeling to add tables into your data module. Intent-driven modeling proposes tables to include in the data module, based on matches between the terms you supply and information in the underlying sources. In 11.0.4 we’ve added new smarts to intent-driven modeling to infer relationships (joins) between tables. I want to tell you all about the algorithms behind these smarts, but that would be giving away important trade secrets to our competitors!   11.0.3 Informational link Visual Modeling with an Actionable Diagram In all versions of Cognos Analytics, a diagram of the table relationships within a data module has helped data modelers understand how their data sets are connected. Now the diagram is more than just a visual aid in that you can perform actions on the tables and joins directly from diagram (in prior versions such actions were exclusively supported from the data module tree). This is something that comes naturally to new users especially since the diagram tends to occupy most of the screen. Storytelling 11.0.8 Informational link Highlight at point in time Kiosk Mode   11.0.7 Informational link Playback Animated Path Image library   11.0.6 Informational link New Guided Journey Templates Guided journey now contains four new templates to allow users to tell their stories in more engaging ways. New Animations Along side fade and slide we have introduced scale, zoom and pivot. Pin Enhancements When you pin an item the system will detect the fields contained in and the type of visualization. Based on this the system provides a “smart name”. This smart name is searchable from the top of the pin panel. Timeline enhancements We have made changes to the timeline in order to make authoring easier for you. The first enhancement was much like pins where we include smart names making it much easier to determine which items you are working with. In addition to this you can also re-arrange the order of timeline items to group items together. Change scene template You can now update the template while authoring if you decide that the initial one you selected is not suitable as you start to build out your story. The same capability also exists in dashboards for each tab.   11.0.5 Informational link  Infographic Summary The infographic summary provides a mechanism to easily visualize your data utilizing the built-in shapes available in dashboards in lieu of a standard number. Animations With Cognos Analytics 11.0.5, in addition to fade in and out, users can now select to have items slide in from the top, bottom, left or right of a scene. Guided Journey With Cognos Analytics 11.0.5, we are adding additional story arcs in the form of Guided journey.  11.0.4 Informational link This is the first release for Storytelling. It leverages the underlying Dashboarding technology but provides additional capabilities on top of this. Pinning As you are looking at and exploring other dashboards you can now select any widget and utilize the pin icon on the on demand toolbar to add this to your pin panel. Timeline Users can leverage the timeline capability to have items appear or disappear at certain points over the course of the story. Portal 11.0.9 Informational link Support for Planning Analytics Subsets   11.0.7 Informational link My Parameters Planning Analytics integration New Welcome screen New Home Button   11.0.6 Informational link Share and Embed In this release, we enhanced this feature by adding the ability to share/embed dashboards, reports, report saved output, and story that is open, through overflow menu on Application Bar. Custom Folder Custom folder allows you to define starting points for a user and eliminates the need for the Navigator portlet. Shortcut and create report view You can now create a shortcut in Cognos Analytics. A shortcut is a pointer to another entry such as a report, report view, dashboard, module, or folder. Another feature that we introduce in this release is to create a report view from context menu. Prior to release 11.0.6, you need to run a report to create a report view. In this release, we add the option to create report view without running the report from context menu. Managing OpenID connect namespaces Use the OpenID Connect namespace type to implement BlueID authentication for IBM Cognos Analytics. BlueID is the IBM Identity Service, a cloud-based identity access and management solution that provides identity and single sign-on services for IBM applications. Informational link   11.0.5 Informational link Sharing and Embedding Content In IBM Cognos Analytics 11.0.5, you can easily share IBM Cognos Analytics content objects with other users. You can share content objects, such as report, dashboard, story, data set and module with a URL that opens the content object directly, instead of having to navigate to the content object from the Cognos Analytics welcome screen. You can also embed Cognos Analytics content objects, reports, dashboard and stories in web pages. An embedded content object will not display the application or navigation bars by default but will remain interactive (if applicable). Role Customization Informational link In IBM Cognos Analytics 11.0.5, system administrators can now define a theme and a landing page for specific group of users. You can either specify a customized home view, or a particular report or dashboard, to be displayed when a user with a particular role opens IBM Cognos Analytics. In addition to home view and theme, you can specify what User Interface (UI) elements are available to group of users. License Management You can use the new Licenses panel to review licenses in use, export user license information, and restrict user access to the Cognos namespace. Informational link   11.0.4 Customizing IBM Cognos Analytics in 11.0.4 Informational link The IBM Cognos Analytics user interface is built on an extensible model. In this model, the user interface screens are defined as views (such as home, authoring, dashboard, and modelling). You can customize these views by adding and removing user interface elements, such as buttons and menus as well as define new views to extend the Cognos Analytics user interface. You can replace the default home and sign-in views. You can substitute your own theme (colors, logos, and brand text) for the default theming on all views. Data server 11.0.8 Informational link Amazon Athena Spark SQL Azure SQL Data Warehouse   11.0.7 Informational link Support for Presto Support for MemSQL Dynamic connection parameters in JDBC connections   11.0.6 Informational link Cognos Analytics 11.0.6 introduces support for Google BigQuery and Google Cloud SQL via the BigQuery JDBC and MySQL JDBC drivers, respectively. JDBC URL entry for Data Server Connections Data server connections under the Manage area of Cognos Analytics now offer an entry to paste in a JDBC URL. Feedback information when testing a connection When you successfully Test a connection to a data server, you can now see useful information like the server and client software versions and the time to connect (lag). Previously this information was only exposed in the Cognos Administration console.   11.0.5 Informational link New Data Sources As of Cognos Analytics version 11.0.5, the following technologies are officially supported: Snowflake Pivotal HDB Amazon Aurora (using the MySQL connection option) IBM Cognos Analytics Lifecycle Manager   All Versions Informational link Lifecycle Manager is a stand-alone application that helps validate and compare report outputs within a single environment, between environments or between different versions of Cognos. It is included as part of the Cognos offering without added cost to our customers.